Ratan Tata’s Demise: Hospitalitynews Mourns i

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Ratan Tata’s Demise: HospitalityNews Mourns the Loss of a Visionary and Beloved Leader

By Shreenidhi Jagannathan

Published on October 10, 2024

The entire hospitality industry is heartbroken by the passing of Padma Vibhushan Ratan N. Tata, a man whose legacy of leadership, humility, and deep compassion has forever shaped business and the lives of millions. At Hospitalitynews, we join the nation and the global community in mourning this extraordinary visionary. Our thoughts and heartfelt condolences go out to the Tata family and his loved ones during this difficult time.

Ratan Tata wasn’t just a corporate icon but a beacon of integrity and humanity. His influence on the hospitality industry, along with his other ventures, was profound and transformative. Under his stewardship, Tata Group—especially Taj Hotels—became a symbol of luxury, excellence, and heartfelt Indian hospitality. The Taj Mahal Palace in Mumbai, one of the most iconic properties in the world, became not just a hotel but an embodiment of India’s spirit, reflecting the elegance, warmth, and culture that Mr Tata so deeply cherished.

What set Mr. Tata apart wasn’t just his business acumen but the compassion and vision that guided every decision he made. A quote that perfectly captures his ethos is:

“I don't believe in taking right decisions. I take decisions and then make them right.”
— Ratan Tata

His belief in standing by his choices and making them successful was not just a business principle—it was the way he lived his life. This approach helped him steer the Tata Group through challenging times and elevate the Taj brand to global heights, making it a cornerstone of the hospitality industry.

Mr. Tata's influence went far beyond building hotels; he redefined what hospitality means. His philosophy was that hospitality isn’t just about luxurious surroundings but about human connections, creating experiences that make guests feel valued, respected, and at home. His leadership during the aftermath of the 2008 Mumbai terror attacks on the Taj Mahal Palace is an enduring example of his compassion. In the face of tragedy, he personally comforted victims and supported his staff, demonstrating a level of humanity and grace that resonated deeply around the world.

Beyond business, Mr Tata was also one of India’s greatest philanthropists. Through Tata Trusts, he committed a significant portion of his wealth to causes like healthcare, education, and rural development. His contributions to the hospitality industry weren’t just about profit; they were about building a sustainable future, caring for communities, and using business as a force for good. His dedication to sustainability and social impact continues to inspire the next generation of hoteliers and leaders.

On behalf of Hospitalitynews and the entire hospitality community, we offer our deepest respects to a man who redefined leadership with his kindness, humility, and unwavering dedication to the betterment of society.

Rest in peace, Padma Vibhushan Ratan Tata. Your legacy of compassion, philanthropy, and visionary leadership will forever inspire us. The hospitality industry mourns your loss but will carry forward the values you lived by.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.