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By Shreenidhi Jagannathan
Published on October 10, 2024
The entire hospitality industry is heartbroken by the passing of Padma Vibhushan Ratan N. Tata, a man whose legacy of leadership, humility, and deep compassion has forever shaped business and the lives of millions. At Hospitalitynews, we join the nation and the global community in mourning this extraordinary visionary. Our thoughts and heartfelt condolences go out to the Tata family and his loved ones during this difficult time.
Ratan Tata wasn’t just a corporate icon but a beacon of integrity and humanity. His influence on the hospitality industry, along with his other ventures, was profound and transformative. Under his stewardship, Tata Group—especially Taj Hotels—became a symbol of luxury, excellence, and heartfelt Indian hospitality. The Taj Mahal Palace in Mumbai, one of the most iconic properties in the world, became not just a hotel but an embodiment of India’s spirit, reflecting the elegance, warmth, and culture that Mr Tata so deeply cherished.
What set Mr. Tata apart wasn’t just his business acumen but the compassion and vision that guided every decision he made. A quote that perfectly captures his ethos is:
“I don't believe in taking right decisions. I take decisions and then make them right.”— Ratan Tata
His belief in standing by his choices and making them successful was not just a business principle—it was the way he lived his life. This approach helped him steer the Tata Group through challenging times and elevate the Taj brand to global heights, making it a cornerstone of the hospitality industry.
Mr. Tata's influence went far beyond building hotels; he redefined what hospitality means. His philosophy was that hospitality isn’t just about luxurious surroundings but about human connections, creating experiences that make guests feel valued, respected, and at home. His leadership during the aftermath of the 2008 Mumbai terror attacks on the Taj Mahal Palace is an enduring example of his compassion. In the face of tragedy, he personally comforted victims and supported his staff, demonstrating a level of humanity and grace that resonated deeply around the world.
Beyond business, Mr Tata was also one of India’s greatest philanthropists. Through Tata Trusts, he committed a significant portion of his wealth to causes like healthcare, education, and rural development. His contributions to the hospitality industry weren’t just about profit; they were about building a sustainable future, caring for communities, and using business as a force for good. His dedication to sustainability and social impact continues to inspire the next generation of hoteliers and leaders.
On behalf of Hospitalitynews and the entire hospitality community, we offer our deepest respects to a man who redefined leadership with his kindness, humility, and unwavering dedication to the betterment of society.
Rest in peace, Padma Vibhushan Ratan Tata. Your legacy of compassion, philanthropy, and visionary leadership will forever inspire us. The hospitality industry mourns your loss but will carry forward the values you lived by.
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By Hariharan U
Published on June 5, 2026
Novotel Visakhapatnam Varun Beach, Novotel Vijayawada Varun, and The Bheemili Resort Managed by Accor have announced the promotions of two emerging marketing professionals, reinforcing the group's commitment to nurturing talent from within and building the next generation of hospitality leaders.
Chandan Sharma has been promoted to Marketing and Communication Manager, while Abhiram Sridhar has been elevated to the position of Cluster Assistant Marketing Manager – Digital. The appointments reflect the properties' focus on recognising performance, creating career growth opportunities, and strengthening leadership across key business functions.
In their expanded roles, both professionals will play an important part in shaping the marketing and brand strategies of the three properties, with responsibilities spanning digital marketing, brand campaigns, guest engagement initiatives, revenue-driven programmes, and market visibility efforts.
Commenting on the promotions, Lakshmi Sridhar, General Manager of Novotel Visakhapatnam Varun Beach and The Bheemili Resort Managed by Accor, said, “At Novotel Visakhapatnam Varun Beach and The Bheemili Resort, we take pride in nurturing talent and giving our people opportunities to grow within the organisation. Chandan and Abhiram have both contributed meaningfully to our brand journey, and these promotions recognise not only their performance, but also the promise they bring to the future. We are pleased to see them take on larger roles and are confident they will continue to strengthen our market presence in the years ahead.”
As Marketing and Communication Manager, Chandan Sharma will oversee the overall marketing function for the properties, leading digital, traditional, and public relations initiatives aimed at strengthening brand positioning and market visibility.
Over the past year, Sharma has played a significant role in enhancing direct revenue performance by increasing web-direct contributions through targeted performance marketing and direct booking initiatives. He has successfully conceptualised and executed multiple campaigns across social media, search, and display platforms while developing seasonal promotions, destination-focused experiences, and food and beverage campaigns.
Working closely with the sales teams, Sharma has contributed to sharpening brand presence across multiple channels. Under his marketing leadership and strategic brand-building efforts, the properties collectively secured 16 industry awards over the past year across hotel, restaurant, and individual achievement categories, further strengthening their standing in the hospitality sector.
In his new role as Cluster Assistant Marketing Manager – Digital, Abhiram Sridhar will lead digital marketing initiatives across all three properties. His responsibilities will include driving social media strategy, paid marketing campaigns, website performance, audience engagement, and digital partnerships aligned with the hotels' commercial objectives.
Recognised for his combination of creative thinking and data-driven decision-making, Sridhar has played a key role in driving audience growth and engagement through impactful digital storytelling and integrated campaigns. His performance-led marketing initiatives have contributed to stronger website traffic, increased lead generation, and improved conversion outcomes for the properties.
The promotions highlight the strength of the organisation's internal talent pipeline and reflect a broader commitment to innovation-led marketing, strategic brand development, and delivering meaningful guest experiences across every touchpoint.
As the hospitality landscape continues to evolve, investing in young leadership and digital expertise remains a critical focus for hotel brands seeking stronger customer engagement and sustained business growth. Through these appointments, the Novotel and Accor-managed properties continue to demonstrate their commitment to fostering talent while building future-ready marketing capabilities
Published on June 4, 2026
Hyatt Regency Pune & Residences has announced the promotion of Gaurav Bisht as Assistant Director of Food & Beverage, recognizing his contributions to the property’s dining operations and guest experience initiatives over the years.
In his new role, Gaurav will oversee food and beverage operations across the hotel, including guest experience programmes, revenue generation strategies, dining outlet performance, event services, and team development initiatives.
With more than a decade of experience in the hospitality industry, Gaurav has built a strong track record in operational leadership, customer engagement, and strategic planning. His promotion reflects the hotel’s confidence in his ability to drive operational excellence while enhancing the overall dining experience for guests.
Prior to his elevation, Gaurav served as Food & Beverage Manager at Hyatt Regency Pune, where he played an instrumental role in improving guest satisfaction, introducing innovative dining concepts, and supporting revenue growth through successful promotional campaigns and events.
His journey with the property has included several key leadership positions, including Assistant Food & Beverage Manager and Restaurant & Bar Manager. Throughout these roles, he led numerous initiatives focused on staff development, sales strategy implementation, operational efficiency, cost optimisation, and service excellence.
Known for his hands-on leadership approach, Gaurav has consistently balanced operational performance with a strong focus on guest-centric hospitality. His efforts have contributed significantly to the continued growth and reputation of Hyatt Regency Pune’s food and beverage division.
Before joining Hyatt Regency Pune, Gaurav gained valuable industry experience with leading hospitality brands, including Marriott International’s The Westin Gurgaon and The Grand, New Delhi. These assignments provided him with exposure to luxury hospitality operations, large-scale event management, and premium guest service standards.
Over the course of his career, Gaurav has received multiple “Best Employee” recognitions and has successfully managed large-scale hospitality events serving more than 500 guests during peak meal periods. His achievements highlight his expertise in operational planning, team leadership, and guest engagement.
Gaurav holds a Bachelor of Science degree in Hospitality and Hotel Administration from the Delhi Institute of Hotel Management. In his new role, he aims to further strengthen the hotel’s food and beverage offerings while continuing to cultivate a culture of service excellence, innovation, and guest satisfaction.
The promotion reinforces Hyatt Regency Pune & Residences’ commitment to nurturing internal talent and empowering hospitality professionals to take on leadership roles within the organisation
By Manu Vardhan Kannan
Holiday Inn Bengaluru Racecourse, part of IHG Hotels & Resorts, has announced the promotion of Ganesha B as Director of Human Resources. The appointment highlights the hotel’s commitment to developing talent from within and fostering long-term career growth opportunities for its team members.
Having built his career steadily within the property, Ganesha’s promotion reflects his valuable contributions towards creating a people-focused workplace culture centred on employee engagement, inclusion, and professional development.
Prior to this role, Ganesha served as Human Resources Manager at the hotel, where he played a key role in leading employee engagement programmes, supporting team member wellbeing initiatives, and promoting an inclusive work environment. His expertise in statutory compliance and human resource operations has also seen him contribute to HR initiatives across other IHG hotels in the region.
Commenting on the promotion, Shiv Bose, General Manager, Holiday Inn Bengaluru Racecourse, said, “Holiday Inn Bengaluru Racecourse is focused on creating a culture where individuals are encouraged to learn and grow. Ganesha’s elevation reinforces this commitment that dedication and perseverance is valued. We look forward to seeing him grow with IHG and achieve the yardstick of success.”
Sharing his thoughts on the new role, Ganesha B, Director of Human Resources, Holiday Inn Bengaluru Racecourse, said, “I am excited to take on this new role and continue my professional journey with Holiday Inn Bengaluru Racecourse. Over the years, I have had the opportunity to work alongside incredible teams, and I look forward to further fostering an inclusive, supportive, and motivating environment where individuals can grow and succeed together.”
With this promotion, Holiday Inn Bengaluru Racecourse continues to strengthen its focus on recognising internal talent and building a workplace culture where employees are encouraged to develop their skills, take on leadership responsibilities, and grow within the organisation.
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