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Firenze Gelateria & Caffè has arrived in Defence Colony, bringing what it calls India’s first true Italian gelateria experience. Inspired by Chef Parth Gupta’s culinary journeys across Italy, the café aims to recreate the romance and ritual of Florence right in the heart of Delhi. Firenze focuses on traditional, small-batch gelato made fresh every single day. The team follows age-old Italian techniques, avoiding premade bases, artificial flavours, or stabiliser-heavy shortcuts. Each flavour is churned with care and stored in classic pozzetti wells, the signature of old Italian gelaterias known for preserving texture, temperature, and purity. A unique highlight at Firenze is the live gelato extraction, where guests can watch the team create each batch in real time, turning the gelato-making process into a visual experience. The café also extends the Italian journey with a full menu that complements its gelato philosophy. Visitors can enjoy rich Affogatos, bold espresso, velvety Italian hot chocolate, Tuscan-style Schiacciata sandwiches, fresh bakes, and comforting pasta bowls influenced by regional Italian flavours. Everything here celebrates honest, simple, and ingredient-focused cooking. The café’s design resembles a warm Florentine corner, complete with rustic wooden accents, mosaic flooring, vintage décor touches, and soft Italian jazz playing in the background. From sunny afternoon spots to cosy evening corners, Firenze creates a space that invites people to relax, whether it’s for a quick treat, a post-dinner dessert, or a slow weekend coffee. Firenze Gelateria & Caffè is positioned as more than just a new opening. It hopes to be a neighbourhood space that brings together authenticity, artistry, and the spirit of la dolce vita in every scoop and sip.
The Hari Hong Kong is embracing the festive season with a range of celebrations across the hotel, from new seasonal menus and a Christmas market to a special staycation package. This year’s festivities also carry extra meaning as the hotel completes five years. The hotel has introduced its themed ‘Festive Elegance at The Hari’ staycation package, designed as a warm and memorable holiday experience. The celebration also marks the hotel’s fifth anniversary, adding a personal touch to this year’s offerings. Guests can enjoy a one-night stay in one of the hotel’s stylish rooms or suites, HKD500 dining credit usable across all dining venues, daily breakfast for two, and limited-edition fifth anniversary gifts designed by local artist Carmen Ng. A chocolate muffin Christmas tree will be placed in the room, and guests staying on New Year’s Eve get access to the countdown party at The Terrace with two glasses of Perrier-Jouet Gran Brut NV Champagne. Guests also enjoy 15% off festive menus at Lucciola Restaurant and Zoku Restaurant. Speaking about the celebrations, Mr. Edward E. Snoeks, General Manager, said, "As we mark our fifth anniversary, 'Festive Elegance' is more than just a celebration, it's a heartfelt thank you to our guests and community. From our charity partnership with Hong Chi Association to the exquisite menus crafted by our culinary team, we've designed every detail to create truly memorable moments of connection and joy this holiday season." The hotel entrance will turn into a Christmas market on December 4 from 4-6pm, shining a spotlight on community support. Members of Hong Chi Association will host cocktail tastings, a snowflake knot workshop, and sell handmade and upcycled products. All proceeds will go to the organisation, which supports more than 7,000 individuals. At 5:15pm, a tree lighting ceremony will take place, accompanied by a carol performance by young choristers from Kellet School. Lucciola will offer Italian Christmas dishes from December 24-26. Guests can enjoy festive breakfast specials like Panettone, stollen bread, homemade porchetta ham, and Christmas cookies. Christmas Eve dinner and Christmas Day lunch will feature a semi-buffet spread, with mains such as ‘Crudo di Mare’, ‘Orzotto Ai Gamberi Rossi Siciliana’, and ‘Guancia di Manzo Brasata al Barbaresco’. Desserts will be served from an indulgent dessert trolley with options including pistachio cannelloni and tiramisu. Prices begin at HKD988++ per adult and HKD588++ for children aged 5-11. Free-flow festive drinks like mulled wine and eggnog are also available. Christmas dinner and Boxing Day dinner will follow a set menu format with dishes including ‘Il Filetto di Ippoglosso all’Acqua Pazza’ and ‘Tartare Di Salmone Atlantico Con Spuma Di Acqua Di Pomodoro, Caviale Di Aringa Affumicato’. Zoku will serve a festive set dinner from December 24-26 with dishes like ‘Ankimo’, Miso Carbonara Udon, and a Matcha Layer Cake. The four-course menu starts at HKD598, with optional free-flow drink packages. On New Year’s Eve, the restaurant will offer additions such as Amaebi Scallop Taco, Blue Fin Tuna Roll, and Tiger Prawn Kushiyaki. The alfresco bar The Terrace will host a New Year’s Eve Countdown Party from 9:30pm to 12:30am with live music, unique cocktails, and festive food. To match the gifting season, The Hari Hong Kong has introduced digital gift cards. Guests purchasing cards worth HK$1,000 or more before the end of December will receive a 10% bonus. The cards can be used for rooms or dining. The hotel’s signature 1.5kg tiramisu is also available online for takeaway.
Hilton Mumbai International Airport welcomed the festive season with a lively Cake-Mixing Ceremony followed by the hotel’s signature Sunday Brunch. The celebration marked the beginning of the hotel’s festive calendar and brought together media, influencers, key clients, and Hilton Honors members. Guests took part in the traditional cake-mixing ritual, blending dry fruits, spices, and festive flavours that set the tone for the hotel’s Christmas preparations. The afternoon continued with an indulgent brunch featuring global cuisines, live stations, festive-inspired dishes, and artisanal desserts. The hotel announced that this was only the start of its festive offerings. Guests can look forward to exclusive staycation and holiday packages, Nikkei Table, a Peruvian culinary experience hosted by Chef Vishag, and a special showcase celebrating the culture of Bengal curated by Chef Ananya Banerjee. The season will also include a Christmas Eve Dinner with classic holiday favourites, a grand Christmas Day Brunch for families, and the Big Bang New Year’s Eve Celebration featuring music, gourmet food, and memorable experiences. Hilton Mumbai International Airport is set to create a festive season filled with culture, creativity, and unique culinary journeys, bringing a blend of tradition and innovation to its guests. More festive experiences will be announced through December and into the New Year.
Three O' Clock Café has officially opened its flagship outlet at AIPL Joy Central, Sector 65, Gurugram, marking the arrival of Vietnam’s much-loved 3 PM coffee ritual in India. This launch introduces the city to a menu inspired by Vietnam’s deep-rooted coffee traditions, with another outlet soon opening at AIPL Business Club. Designed with a cosy yet modern feel, the café aims to offer an experience that appeals to coffee lovers, culture enthusiasts, and anyone looking to explore new flavours. The highlight here is the authentic Vietnamese coffee selection, ranging from traditional brewed coffee to creamy egg coffee, coconut-based blends, and cold brews. All the coffees are made using premium beans sourced directly from Vietnam’s top estates, bringing the slow-brewed charm of Vietnamese culture to the Indian palate. Sharing his thoughts on the launch, Ishaan Singh, Director, AIPL, said, "At AIPL, we believe every retail space should tell a story, one that connects people, cultures, and experiences. With Three O'Clock Café joining AIPL Joy Central, we're bringing a piece of Vietnam's soulful coffee culture to Gurugram's vibrant café scene. It's not just about great coffee; it's about the pause, the conversation, and the sense of community that defines memorable places. For us, this collaboration embodies our vision of creating destinations that feel global in inspiration yet deeply local in spirit, where authenticity and artistry come together seamlessly." The event also saw the presence of Mr. Bui Trung Thuong, Trade Counsellor, Embassy of Vietnam in India, who shared, "The growing cultural and economic exchange between India and Vietnam continues to strengthen the friendship between our two nations. Food and coffee are among the most heartfelt ways to bring people together, and we are delighted to see Vietnam's beloved coffee culture finding a home in India through the launch of Three O' Clock Café." Phi Van Nguyen, Chairwoman at Vietnam Franchising & Licensing Network & Co-Founder, Three O' Clock Café, added, "We are excited to bring an authentic slice of Vietnam's coffee heritage to Gurugram. Three O'Clock Café is more than just a place to grab coffee, it's an invitation to pause, connect, and savour the moment, the way people do every day at 3 PM in Vietnam." With this launch, Franchise India partners with Three O’Clock Café to introduce an experience that blends culture, flavours, and stories, offering Gurugram a fresh destination for meaningful conversations and delightful coffee moments.
The Hazelnut Factory (THF) has opened its latest and 16th café in Varanasi, bringing together food, culture, and a heartfelt heritage revival. This new outlet stands out for more than just its menu, it marks the thoughtful restoration of Narayani Koop, a historic well from 1883 that once held deep emotional and cultural significance for the royal family of Banaras. The well was originally built by Maharani Narayani Devi in honour of her husband, Maharaja Ishwari Prasad Narayan Singh of Banaras, during his final days. Its story, however, stretches beyond Banaras. The roots go back to the famous Maharaja’s Well in Stoke Row, Oxfordshire, which was funded by the Maharaja in the 19th century. His gesture helped solve a local water shortage and grew into a rare symbol of Indo-British goodwill. Years later, moved by his declining health and wanting to protect his legacy, the Maharani commissioned a well in Banaras, dedicated it to Lord Vishnu, and named it Narayani Koop. Over time, this beautiful structure fell out of public memory and remained exposed to weather and neglect. THF stepped in to revive it, carefully restoring the well and giving it a new life within a cosy, 100% vegetarian café. The idea is simple but meaningful—create a place where heritage becomes part of everyday experiences. Speaking about the Varanasi opening, Ankit Sahni, Founder of The Hazelnut Factory, said, "Our journey into Varanasi is about more than opening a café - it's about becoming a living part of the city's heritage. Restoring Narayani Koop allowed us to honor both the Maharaja's generosity that once transcended borders and the Maharani's devotion in preserving his prestige and legacy. This café celebrates culture, community, and continuity, reflecting the true heart of Banaras." With this launch, THF continues its vision of connecting with each city through real stories, respect for legacy, and a shared love for vegetarian food traditions. Instead of simply adding another outlet, the brand has created a café where people can enjoy a warm meal while being surrounded by a piece of Banaras history. Through this revived landmark, The Hazelnut Factory invites both locals and travellers to experience a space where heritage, food, and community come together effortlessly.
Food Allergy Awareness Course
FICSI offers a specialized food allergy awareness course designed to educate food handlers, chefs, and industry professionals on identifying, managing, and preventing food allergen risks. This course provides essential knowledge about common allergens, cross-contamination prevention, accurate labeling, and safe food preparation practices. Through interactive online modules and expert guidance, participants learn how to create safer dining environments for consumers with allergies. By completing the food allergy awareness course, professionals enhance their food safety expertise, ensure compliance with industry regulations, and contribute to building a culture of safety and trust within the food and hospitality sector. Read more :- https://www.ficsi.in/food-allergen-management-training-course
Executive Housekeeper
A passionate hotelier with over eight years of experience in India’s leading luxury hotels and resorts, currently enhancing guest experiences at Ajit Bhawan, Jodhpur. With a strong foundation built through my journey at The Oberoi Group, Ananda in the Himalayas, Jw Marriott and Suryagarh, I have developed a deep understanding of personalized guest service, attention to detail, and operational excellence. Presently working as an Executive Housekeeper at Ajit Bhawan, Jodhpur, I focus on blending traditional Indian hospitality with modern guest expectations. My passion lies in creating memorable experiences, developing teams, and continuously redefining service standards that reflect warmth, culture, and care.
The Evolution of Service: From Gueridon to Modern Hospitality Perspective
The hospitality industry has undergone significant changes over the centuries, with service styles continuously evolving to reflect shifting guest preferences, cultural values, and societal norms. Among these styles, “Gueridon Service” has long been recognized for its elegance, precision, and personalized touch. Interestingly, it shares certain characteristics with India’s humble roadside eateries — both emphasizing the art of live preparation and guest interaction. Gueridon Service: A Regal Legacy Gueridon Service originated in Europe, where it was once a hallmark of fine dining. This elaborate service style involved chefs or waiters preparing and serving food tableside, often with great flair and theatrical presentation — from flambéing desserts to carving meats in front of guests. It symbolized luxury, sophistication, and exclusivity, catering to aristocrats and the elite. However, in recent years, its popularity has declined. The high operational cost, need for skilled staff, and time-intensive nature of the service have made it less practical in today’s fast-paced dining environments. Moreover, some critics argue that its roots in an era of class distinction — where servers were treated as subordinates — make it less appealing in a modern world that values equality, humility, and inclusiveness. Indian Roadside Eateries: A Popular Trend among all walks of life Interestingly, Indian roadside eateries share a surprising similarity with Gueridon Service. In these bustling spaces, cooks prepare food right in front of customers, creating a lively and engaging dining experience. The sizzling of a tawa, the aroma of freshly ground spices, and the rhythm of quick cooking evoke a sense of authenticity and warmth that connects directly with diners. Though informal, this form of service mirrors the spirit of Gueridon — emphasizing freshness, presentation, and the personal connection between cook and guest. Both styles celebrate the visual and sensory delight of seeing one’s food prepared before their eyes. A Clash of Cultures So, why has Gueridon Service fallen out of favor in modern times? One reason lies in its association with a bygone era, marked by social hierarchies and elitism. As one expert observes, “Gueridon Service was practiced when the world was ruled by kings and conquerors, who displayed their power and legacy through such elaborate dining rituals, while the indigenous people served as subordinates or slaves.” This historical context contrasts sharply with today’s hospitality values, where guests and service professionals are seen as equals in creating meaningful experiences. Modern hospitality emphasizes respect, cultural sensitivity, and inclusivity — qualities that make rigidly hierarchical service models feel outdated. Adapting to Changing Times In contrast, Indian roadside eateries continue to thrive within their cultural framework. Their success lies in simplicity, transparency, and emotional connection. Guests appreciate the authenticity and personal touch that come from watching their food being freshly prepared. This engagement reflects a deep cultural preference for warmth and human interaction — values that remain timeless even as service models evolve. As the hospitality industry continues to adapt to new expectations, technology, and global influences, the focus must remain on understanding cultural context and guest psychology. Efficiency, personalization, and respect must go hand in hand to create truly memorable guest experiences. Conclusion While Gueridon Service may now be considered a relic of the past, its essence — personalized attention and tableside preparation — continues to inspire modern service philosophies. Its unexpected resemblance to Indian roadside eateries reminds us that hospitality is not confined to luxury but rooted in human connection and care. By embracing service styles that prioritize empathy, efficiency, and cultural awareness, hospitality professionals can bridge the past and present — creating experiences that resonate with the diverse expectations of today’s global guests.
Mövenpick Resort Cam Ranh Welcomes New Director of Sales & Marketing
Educational Background and International Career Mr. Parker holds an MBA in Sales & Marketing from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad (2000–2002). This strong academic foundation has shaped his strategic mindset, leadership skills, and ability to build high-performing teams, leaving a remarkable footprint throughout his professional journey. With more than 20 years of experience in the hospitality industry, Mr. Parker has held senior leadership positions at renowned international brands, including Furama Resort Danang, The Leela Palaces Hotels & Resorts, and Accor Hotels with key roles at Novotel Danang Premier Han River and Novotel Kolkata Hotel & Residences. His diverse experience across dynamic markets has equipped him with a global perspective and the agility to adapt to emerging industry trends. Vision with Mövenpick Resort Cam Ranh Speaking about his new role, Mr. Parker shared: “I am truly honored to join the Mövenpick Resort Cam Ranh family – a stunning resort with tremendous potential. I believe that combining international experience with Mövenpick’s signature hospitality will create a strong foundation for us to grow together, delivering memorable guest experiences while strengthening the resort’s position both domestically and internationally.” Connecting the Indian Wedding Market – From the Very First Steps As a native of India, Mr. Parker has deep insight into the country’s wedding market, known for extravagant celebrations that span multiple days, host hundreds of guests, and demand world-class service standards. Early in his tenure at Mövenpick Resort Cam Ranh, he proposed a special fam trip dedicated to top Indian wedding planners, with the aim of introducing Cam Ranh as an emerging and promising wedding destination in Vietnam. From October 6 to 9, 2025, a fam trip delegation of 42 professionals from 20 leading wedding planning companies in India visited Khanh Hoa to tour and experience various resorts in the region - with Mövenpick Resort Cam Ranh being one of the key highlights of the itinerary. At the resort, the delegation was warmly welcomed with a vibrant traditional lion dance performance in a setting that was both formal and friendly, accompanied by the resort’s executive team and representatives from the Khanh Hoa Department of Tourism. In addition to its ideal location on the pristine Bai Dai Beach, Mövenpick Resort Cam Ranh impressed guests with its luxurious beachfront villas, multi-level swimming pools with water slides, and expansive outdoor spaces - making it a perfect venue for lavish weddings amid a tropical backdrop. What truly stood out was the specially curated Indian dining experience, meticulously prepared by the resort’s Indian chef. This thoughtful detail not only offered an authentic culinary journey but also reflected the team’s deep understanding of Indian wedding culture - a key factor highly appreciated by the fam trip guests in their search for future international wedding destinations. About Mövenpick Resort Cam Ranh Nestled along the pristine Bai Dai Beach and just 10 minutes from Cam Ranh International Airport, Mövenpick Resort Cam Ranh is the perfect destination for families, couples, and groups. The resort offers more than 500 ocean-view rooms and villas, a diverse selection of dining venues, and a wide range of leisure and wellness facilities designed to international standards. With heartfelt service and the signature Swiss hospitality of the Mövenpick brand, the resort has quickly become a top choice for travelers exploring Vietnam’s central coast.
Manam Chocolate Spreads the Joy This Diwali with Its 2025 Festive Collection
Hyatt Fair India 2025 Concludes with Resounding Success in Kochi
Innov8 Reports 55% Revenue Growth in Q1 FY26 to INR 38 Crore
The Hari Hong Kong Launches ‘This is Izakaya’ at Zoku and Seasonal Menus at Lucciola
Babylon Brewery & Club 2.0 Opens in Hyderabad, Redefining Scale, Architecture, and Immersive Nightlife
Babylon 2.0, a 1-lakh sq. ft. experiential destination, opens in Hyderabad’s Fin...
Wonderla to Open Its Largest Amusement Park in Chennai on December 2
Wonderla Holidays is set to open its largest amusement park in Chennai on Decemb...
Holiday Inn Chennai IT OMR Expressway Rings in Festive Cheer with Annual Cake Mixing Ceremony
Holiday Inn Chennai IT OMR Expressway ushered in the festive season with its muc...
Bihari Thekua Goes Pan-India while Kunafa Rules Kerala: GoKwik Maps the New Festive Taste of India
GoKwik’s latest report uncovers India’s evolving festive taste map, where nostal...
Four Points by Sheraton Mahabalipuram Hosts Its Annual Cake Mixing Celebration
Four Points by Sheraton Mahabalipuram Resort & Convention Center welcomed the Christmas spirit with its Annual Cake Mixing Ceremony, setting a warm and cheerful tone for the festive season. The event brought together guests, children from the Marriott Home and the hotel’s culinary team for a joyful evening filled with aromas of spices, fruits and holiday treats. Led by Executive Chef Vijayan and his team, everyone joined in mixing the rich ingredients that go into the signature Christmas cake. Premium fruits, nuts, raisins and spices were blended with fine rum, wine and syrups, creating a mix that filled the air with festive flavours. To match the mood, a specially curated menu was served, offering guests a taste of the season. The presence of young guests added an extra layer of joy to the celebration, making the occasion even more special for everyone involved. Speaking about the event, Mr. Prashanth Kuchimanchi, General Manager, Four Points By Sheraton Mahabalipuram, said, "This is a time for giving and spreading joy, and we're thrilled to share this special tradition with our guests, especially the kids from Marriott Home. We look forward to making more memories together this holiday season." The evening wrapped up with warm moments, laughter and delicious food, leaving guests with memories that perfectly captured the joy of the festive season.
Thomas Cook India Enhances Its Forex Retail Experience with New Kottayam Store
Thomas Cook (India) Limited has opened its newly designed forex store in Kottayam, Kerala, marking a notable upgrade in both layout and customer comfort. Centrally located with a spacious setup and improved service facilities, the store adds to the Company’s expanding footprint, taking its Foreign Exchange network in the State to 14 outlets. The new Kottayam outlet gives Thomas Cook India access to a wide mix of travellers including families, professionals and students. Its central position in Kerala makes it a strong location, thanks to easy connectivity to Kochi, Cochin International Airport and Infopark Kochi. With access to important business routes and seamless transport links, the outlet is well-placed to support the Company’s growing forex business. It also serves nearby regions like Alappuzha and Thiruvalla, both known for their strong tourism and NRI presence. The store offers a complete range of Thomas Cook India’s Forex Portfolio, including, Prepaid Travel Cards in partnership with Mastercard and Visa: Borderless Travel card with 12 global currencies, FX Enterprise card, India’s first Eco-Friendly Forex prepaid card, Study Buddy card created for overseas education and Thomas Cook One Currency Card with zero cross currency conversion fees Digital Services for easy access: Forex App, Online Forex, Forex on WhatsApp with 24x7 services (from live rate checks to end-to-end transactions), and V-KYC Overseas Education Forex for students in Kottayam: University/tuition fee transfers, living expenses, discounted air fares, excess baggage support, insurance and Study Buddy Card Currency: 26 global destination currencies Overseas Remittances: Send Money Abroad services to over 120 countries Thomas Cook Foreign Exchange continues to position itself as India ka Forex Specialist, serving over 1 million customers every year through its website, FX Now app, call centre 1800-2099-100, and a network of 125+ Forex stores across 69 metros and tier 2–4 cities. Its Ghar pe Forex promise of doorstep delivery in 2 hours adds convenience and trust to the overall experience.
Hyatt Centric MG Road Bangalore Launches Claus & Cravings Lobster Roll Pop-Up
Hyatt Centric MG Road Bangalore has introduced Claus & Cravings, a decadent lobster roll pop-up offering a seaside-inspired escape right in the heart of the city. Set by the pool at The Bengaluru Brasserie, the experience brings guests the taste of the coast through fresh, buttery, indulgent lobster rolls served à la carte. This limited-period offering is designed to create the perfect early-evening indulgence with expertly crafted flavours and a breezy ambience. The pop-up runs from 14th to 23rd November between 5 PM and 8 PM at The Bengaluru Brasserie, inviting guests to unwind and enjoy comforting sides and refreshing drinks paired with delicious seafood creations. Guests can explore a thoughtfully curated menu of five distinct lobster rolls, each bringing a unique twist to this coastal classic. The Classic Lobster Roll features steamed and cured lobster layered in buttered buns, while the Cajun Spiced Lobster Roll offers a bold and smoky flavour. The Green Lobster Roll presents herb-marinated lobster paired with slaw and chermoula butter for a fresh, vibrant bite. For those who prefer a richer profile, The Holy Lobster Roll blends lobster with avocado, basil, and a zesty garlic-lemon butter. The Kimchi Lobster Roll adds a fusion element with napa cabbage kimchi and sriracha mayo, creating a lively mix of textures and flavours. All rolls are served with fries and warm butter, enhancing the indulgent experience. Whether guests are looking to enjoy a relaxed evening by the pool or craving a rich, flavourful seafood treat, Claus & Cravings promises an unforgettable experience for seafood lovers and evening grazers alike.
In the high-octane world of gastronomy, few stories blend humility and achievement quite like that of Chef Jerson Fernandes. In an exclusive conversation with Hospitality News, the Guinness World Record holder and Director of Culinary Operations (Corporate Food) at Sodexo India opens up about a journey defined not by fame, but by fortitude. Today, as one of India’s most respected culinary leaders, his story isn’t just about mastering recipes, it’s about mastering resilience. Before the accolades and White House invitations, there was a young man in a modest kitchen, learning the true value of hard work. Chef Jerson began his journey as a dishwasher, a role that taught him humility, patience, and the discipline that would one day define his leadership. For most chefs, the dream of cooking for international delegates belongs to fantasy. For Chef Jerson, it became history, twice. Being the only Indian chef to cook for White House delegates on two separate occasions placed Indian flavours at the heart of global diplomacy. His achievements include being named Best Executive Chef of India across seven platforms and winning the Hotelier India Award twice, an unmatched feat in the industry. Beyond accolades, his philosophy remains deeply human. He believes authenticity is India’s greatest luxury—whether in a simple Goan curry or a contemporary tasting menu. His culinary repertoire has touched the lives of global icons across business, cinema, and sports, yet his focus remains unchanged: connection through food. As a mentor, leader, and advocate for inclusion, Chef Jerson has trained special needs children, collaborated with the armed forces, and transformed kitchens into spaces of learning. With over 4 million monthly digital impressions, he continues to inspire and educate a generation of young chefs. It was a privilege speaking with Chef Jerson Fernandes, whose journey proves that true success is born from humility and heart. Read the complete interview in the November issue of Hospitality News on our website, or get your physical copy to explore his full story.
In an era when luxury is often measured by grandeur, Vikram Cotah, CEO of GRT Hotels & Resorts, is crafting a new narrative, one where luxury feels human, purposeful, and rooted in culture. In an exclusive conversation with Hospitality News, he delves into how GRT Hotels has evolved into a symbol of Soulful Hospitality, blending design, sustainability, and local storytelling to create experiences that truly connect people with people. Under his leadership, GRT has not only expanded its footprint across South India but also redefined what modern Indian hospitality can be conscious, inclusive, and deeply experiential. In this featured interview, Vikram shares insights on how the brand’s journey began, the inspiration behind The Great Butterfly Effect, and how initiatives like The Great Being and Great Divine Darshan are shaping wellness and spiritual tourism for the next generation of travelers. From sustainable operations to promoting women in leadership, and from reimagining the Indian wedding experience with Great Ceremonies to integrating AI for hyper-personalized service, every aspect of GRT’s evolution reflects a balance between innovation and emotion. Vikram’s reflections go beyond business; they reveal a philosophy that hospitality, at its core, is an act of care and connection. What stands out most in our exchange is his conviction that India’s future in tourism lies in authenticity, in celebrating regional identities while delivering global excellence. It’s a vision that feels both ambitious and deeply grounded. It was a truly inspiring conversation with Vikram Cotah, whose leadership continues to redefine the essence of modern hospitality. Read the full interview in the November issue of HospitalityNews, available now on our website and don’t miss your chance to grab a physical copy for your collection.
In an exclusive feature with October edition of Hospitalitynews magazine, Chef Altamsh Patel, Director of Culinary at Hilton Mumbai International Airport, shared insights that reveal not only his passion for gastronomy but also the philosophy that drives his success. His journey is a testament to how unexpected paths often lead to extraordinary destinations. When asked about his defining moment, Chef Altamsh reflected on his early life where his parents wished for him to become a doctor. Yet, destiny had other plans. Drawn into hotel management and eventually the kitchen of the Taj, he discovered a true sense of belonging. “What began as honoring my parents soon grew into a lifelong love, reminding me that sometimes the unplanned path becomes the one we cherish most,” he shared. Speaking about innovation and tradition, he noted, “At Hilton Mumbai International Airport, balancing innovation with tradition means sharing a part of our heart with every guest.” To him, food is storytelling, an art that surprises guests while honoring culture. Chef Altamsh also underlined how food creates cherished memories. Whether in restaurants, banquets, or in-room dining, he and his team strive to ensure every plate carries love, passion, and culture, making each meal unforgettable. On sustainability, his commitment is firm. From locally sourced ingredients to Hilton’s Travel with Purpose mission, practices like waste-to-fertilizer initiatives, cage-free eggs, and glass bottles redefine responsible luxury dining. As a mentor, Chef Altamsh believes in nurturing creativity, humility, and resilience among young chefs, ensuring excellence remains a collective effort. Looking ahead, he expressed excitement about India’s micro-cuisines and Peruvian influences, combining authenticity with multi-sensory experiences to shape the future of luxury dining. It was truly an inspiring and enriching conversation with Chef Altamsh Patel. For the complete feature, explore the Hospitalitynews October Magazine, available on our website (E-Magazine) and as a physical copy.
Chef Jerson Fernandes
Director of Culinary Operations (Corporate Food) at Sodexo India
Vikram Cotah
CEO of GRT Hotels & Resorts
Chef Altamsh Patel
Director of Culinary at Hilton Mumbai International Airport
and many more from top industry leaders
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