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The world is going through a rough patch right now. Rising fuel prices, global tensions in West Asia, and pressure on India's foreign exchange, it's a lot to deal with. And while PM Narendra Modi's 7 appeals at his Hyderabad address were aimed at every Indian citizen, the hospitality industry has more skin in this game than most realise. 1. Work From Home - A Cue for Hospitality to Pivot Modi urged every employer to bring back work-from-home wherever possible. For hospitality, this cuts both ways. Fewer office commuters could mean quieter weekday F&B numbers. But on the flip side, remote workers are increasingly turning to hotels and co-working-friendly cafes as their "office away from home." Properties that offer solid Wi-Fi, quiet spaces, and good coffee are already seeing this crowd. Now's the time to lean into it. 2. Skip Gold for a Year - But Splurge on Experiences Instead Indians love gold, especially for weddings and gifting. Modi has asked people to hold off on buying it for a year. Here's the interesting angle for hospitality , when discretionary spending shifts away from gold, it doesn't just disappear. A good chunk of it could flow into experiences, staycations, and celebrations at hotels and resorts. Smart properties can position themselves as the new "investment" in memories over metal. 3. Ditch the Car, Use Public Transport - Hotels Near Transit Win The push for metros, buses, and carpooling is great news for city hotels and restaurants located near transit hubs. As more people shift to public transport, footfall around metro stations and bus corridors is only going to go up. For hospitality businesses in those pockets, this is a quiet opportunity worth paying attention to. 4. Cut Back on Cooking Oil - Restaurants, Take Note This one lands right in the kitchen. Modi nudged households to reduce cooking oil usage and honestly, it's a nudge the restaurant industry could take seriously too. Lighter cooking, healthier menus, and reduced oil dependency aren't just good for the nation's import bill , they're good for the guest experience and for positioning a brand as health-conscious. A win on multiple fronts. 5. Natural Farming - Farm-to-Table Just Got a National Push, This is perhaps the most exciting appeal for the food and beverage side of hospitality. Modi called on farmers to move away from chemical fertilisers and embrace natural farming. For restaurants and hotels that source local, organic produce , or are looking to , this is the government basically rolling out a red carpet. Farm-to-table menus, locally sourced ingredients, and sustainable kitchen practices are no longer just a trend. They're aligned with national policy now. 6. Go Swadeshi - Choose Indian, Serve Indian "Vocal for Local" has been a running theme under Modi, and this appeal doubles down on it. For hospitality, this means everything from the toiletries in hotel bathrooms to the wines on the menu to the linen on the beds. Switching to Indian-made products wherever possible isn't just patriotic , it's practical, often more affordable, and increasingly, it's what guests are starting to respect and appreciate. 7. Skip Foreign Travel - Domestic Tourism's Moment Has Arrived This is the big one for the hospitality industry. Modi has asked Indians to skip international holidays for a year and explore India instead. If even a fraction of the people who would have booked flights to Europe or Southeast Asia turn to Rajasthan, Kerala, Himachal, or the Northeast , the ripple effect on domestic hotels, resorts, homestays, and tour operators would be enormous. The timing couldn't be better for properties that are already investing in experience-led travel. The core of Modi's message that collective small actions can protect and strengthen India, applies just as much to a hotel owner in Coorg as it does to a family in Chennai. The hospitality industry, by its very nature, is woven into how people move, eat, celebrate, and rest. When national habits shift, hospitality feels it first. This isn't a disruption. It's a direction. And the businesses that read it right and move with it, will be the ones guests remember long after the global storm passes
Crowne Plaza Greater Noida has strengthened its leadership team with the appointment of Yogesh Sharma as Executive Housekeeper and Shailesh Kaushik as Learning & Development Manager. The appointments reflect the hotel’s continued focus on operational excellence, guest satisfaction, and employee growth. Yogesh Sharma joins the property with more than 17 years of experience in housekeeping and hospitality operations. He began his career as a Housekeeping Associate at The Oberoi Grand, Kolkata, and has since worked with several leading hospitality brands including Trident Bandra Kurla, Jaypee Greens Golf & Spa Resort, Marriott International, IHG Hotels & Resorts, and Taj Group of Hotels. Before joining Crowne Plaza Greater Noida, Yogesh served as Executive Housekeeper at Le Méridien Kochi, where he played a key role in improving guest satisfaction, streamlining departmental operations, and leading large housekeeping teams. He is also recognised for his expertise in pre-opening operations, having successfully established housekeeping systems and processes for multiple hotel properties. Speaking on the appointment, Sharad K Upadhyay, General Manager, Crowne Plaza Greater Noida, said, “Yogesh's proven track record and leadership in housekeeping will be invaluable as we continue to uphold Crowne Plaza Greater Noida's high standards of guest service and operational excellence.” The hotel has also welcomed Shailesh Kaushik as Learning & Development Manager. With over eight years of specialised experience in employee training and capability building, Shailesh brings strong expertise in organisational learning and team development. Prior to this role, he was associated with Baskin Robbins India, where he led Learning & Development initiatives for more than 330 stores across North India. His work focused on improving employee engagement, operational efficiency, and service standards. Shailesh has also worked with Cinepolis India Pvt. Ltd. as Regional Trainer – South India and with Cafe Coffee Day, contributing to leadership training, talent development, and process improvement initiatives. He is a graduate of the Institute of Hotel Management, Jaipur, and holds certifications in Food Safety (FOSTAC) and Soft Skills Training. Commenting on his appointment, Sharad K Upadhyay added, “Shailesh's passion for building high-performing teams and enhancing learning culture will strengthen our organizational capabilities and further elevate the guest experience.” With these strategic appointments, Crowne Plaza Greater Noida continues to reinforce its commitment to delivering exceptional hospitality experiences while investing in operational and people-focused growth.
The Westin Pushkar Resort & Spa is emerging as a sought-after destination for luxury weddings in Rajasthan, bringing together scenic landscapes, elegant venues, curated experiences, and premium hospitality under one roof. Located amidst the peaceful surroundings of Pushkar and close to the town’s spiritual landmarks, the resort offers panoramic 360-degree views of the Aravalli Hills along with stunning sunset backdrops, creating a memorable setting for wedding celebrations. The property features four outdoor and two indoor venues designed to host multi-day wedding festivities with ease. One of the standout spaces at the resort is its dome-shaped venue inspired by the Shiv Ling, offering a unique setting for sacred pheras. The expansive lawns and smooth baraat processions within the property further add to the grand wedding experience while ensuring convenience for guests. The resort houses more than 98 rooms and private villas, including pool villas and plunge pool villas, making it ideal for exclusive wedding buyouts. The spacious accommodation setup allows families and guests to celebrate together in privacy and comfort throughout the festivities. Adding to the experience are the resort’s wellness and leisure offerings, including its premium spa, multiple swimming pools, and the Westin WORKOUT Fitness Studio. Guests can also enjoy a range of indoor and outdoor recreational activities designed for all age groups. On the culinary front, the resort offers diverse dining experiences ranging from global cuisine at Seasonal Tastes to rooftop dining with panoramic views at Panorama. The hotel also provides customised wedding menus curated to match the style and preferences of each celebration. Speaking about the wedding experience at the resort, Vijay Chandran, General Manager, said, “Weddings today are about creating immersive, meaningful experiences, and at The Westin Pushkar Resort & Spa, we bring together nature, luxury, and thoughtful service to make every celebration truly personal and memorable. Our aim is to offer couples and their families a seamless, all-in-one destination where every detail is taken care of.” Combining luxury accommodation, elegant venues, wellness experiences, and personalised hospitality, The Westin Pushkar Resort & Spa continues to position itself as a refined destination for unforgettable weddings in Rajasthan.
Guacamole Co., a Mexican-inspired QSR brand, has opened its first outlet in Punjabi Bagh, bringing a fresh approach to casual dining with flavour-packed comfort food and customizable meal options. Positioned as an ingredient-led dining concept, the brand focuses on balanced flavours and freshly prepared dishes, offering an alternative to the heavier fast-food style menus commonly seen in the QSR space. With a vibrant yet relaxed setting, the outlet aims to create an easygoing experience for guests looking for fresh and comforting meals. The menu features a range of Mexican-inspired favourites including tacos, burrito bowls, loaded nachos, wraps, enchiladas, salads, and several variations of house-made guacamole. Guests can customise their meals with fillings such as Crispy Mushroom, Chipotle Paneer, Chipotle Chicken, and Birria across different dishes. The appetizer section includes options like Tex-Mex Corn Ribs, Grilled Chipotle Chicken Skewers, and Habanero Chicken Wings. Signature dishes such as Millet Nachos Picante and Birria Lamb Nachos bring creative twists to familiar comfort food favourites. The restaurant’s freshly prepared guacamoles and dips are available in flavours including Mango Chile and Con Piña, paired with handcrafted beverages and fruit coolers. Guests can also end their meal with desserts like cinnamon sugar churros and the Choco Loco Taco. Designed as a neighbourhood dining spot, the interiors feature warm lighting, avocado-green accents, and a contemporary aesthetic that suits casual lunches, evening outings, and quick bites alike. Speaking about the launch, Mr. Ankur Aggarwal, Founder of Guacamole Co., said: “Guacamole Co. started with a simple idea to make Mexican-inspired food feel fresher, more approachable, and genuinely exciting. We wanted to create a space where people could enjoy bold flavours without the food feeling heavy or overly processed. From our house-made dips and salsas to the bowls, tacos, and appetizers, every dish has been designed to feel comforting, vibrant, and easy to come back to. Punjabi Bagh felt like the perfect place to begin this journey, and we’re excited to build Guacamole Co. into a go-to destination for flavour-packed comfort food in the city.” With its focus on fresh ingredients, customizable meals, and a relaxed atmosphere, Guacamole Co. aims to establish itself in Delhi’s growing casual dining segment by offering Mexican-inspired food that balances flavour, quality, and comfort.
Tipsy Tiger Garden Bar in Mumbai has announced the extension of its popular Korean Food Festival for another month after receiving an overwhelming response from guests across the city. Originally introduced as a limited-time experience, the festival has quickly become one of the season’s most talked-about culinary events, reflecting the growing popularity of Korean food and culture among diners. Part of the restaurant’s larger “Across Asia” series, the festival celebrates Korea’s vibrant food scene through a menu filled with bold flavours, comforting dishes, and immersive dining experiences. Guests continue to enjoy favourites such as Tteokbokki, Korean Fried Chicken, Bibimbap bowls, and Jajangmyeon, all inspired by Korean street food and home-style cuisine. One of the biggest highlights of the festival has been the introduction of the Big Bowl Ramen, promoted as one of Mumbai’s largest ramen offerings. Designed as a hearty and shareable dish, it has become a major attraction for groups and ramen lovers alike. Another standout on the menu is the Cheese Baked Ramen, an indulgent oven-baked preparation that is limited to just 10 portions per day, adding a sense of exclusivity to the experience. Guests can also pair their meals with a selection of eight beers on tap, including a seasonal mango cider. Speaking about the extension, Ewa Valia, Assistant Marketing Manager at Tipsy Tiger Garden Bar, said, “We're truly grateful for the overwhelming love the Korean Food Festival has received. While we're excited to introduce the next chapter of our Across Asia series, we also wanted to make sure that guests who continue returning for their favourite dishes have more time to enjoy the experience. Extending the festival felt like the most natural decision for us.” With its energetic atmosphere, strong cultural appeal, and flavour-packed menu, the Korean Food Festival at Tipsy Tiger Garden Bar continues to give Mumbai diners another reason to explore Korean cuisine in a lively social setting. Address: Hotel Peninsula Redpine, Andheri - Kurla Rd, Bori Colony, Marol, Andheri East, Mumbai, Maharashtra 400059 Timings: 4pm to 1am
Munnar Group Stay
For Munnar Group Stay Bookings - https://munnardormitory.com/munnar-group-stay Activities and Experiences During Your Group Stay at Munnar. From tea plantation tours and treks to jeep safaris and adventure sports, make use of your group's stay in Munnar. Organise bonfire nights or team-building games for your groups, holding custom events on request, or celebrate special occasions with us; We have local experiences and cultural shows lined up for various types of groups. Food Options and Meal Plans for Group Stay in Munnar. Most group accommodations in Munnar come with meal packages, which can be modified according to dietary needs, such as vegetarian, vegan, or Jain. Facilities for BBQs or outdoor dining, or making your own meals, are available. This means that whatever you wish to do, Munnar group stays will offer delicious options that are equally convenient for everyone. Munnar Group Stay Guide: Travel, Attractions, and Essentials. Munnar Group Stay will provide all the information you could ever dream of needing to have a lovely trip with friends, family, school group mates, or else people from work. For travel, determine the bus schedule of KSRTC, train connectivity based on Aluva or Ernakulam, or pre-book some taxis for your group travel. List Eravikulam National Park, Kannan Devan Tea Museum, and some of the Best Trekking Trails. Kindly have a look at the weather prediction and dress to match that season: warm woollens in winter and raincoats in the monsoon. Last but not least, remember to check the availability of group rooms and the cancellation policy and don’t hesitate to contact our support team for any retained booking assistance. Close by, budget-food eateries are easily accessed plus 24/7 drug stores and hospitals. It is suggested to use Google Maps on your precise way to our property. For those critical hints and links, your group is kept well-informed and profoundly satisfied throughout your stay with Munnar Group Stay.
Best Villas in Munnar
Yes, villas in Munnar are child-friendly and couple-friendly. A family will really enjoy huge living areas, private kitchens to do self-cooking, and safe surroundings for children, while a couple will take advantage of amenities such as private jacuzzis, valley-view balconies, and bonfire facilities. A majority of the villas also offer pet-friendly stays, thus accommodating all kinds of travelers. In Munnar, most villas fall within a price range of ₹3,500 to ₹12,000 per night; this range is extensive depending on the location, size, and amenities. Most of them accept digital payments, and cancellation policies apply differently for each property. Any group can book their own entire villa or single rooms in shared properties. Various listings also include packages for corporate retreats, trekking arrangements, spice plantation tours, and tea estate walks. For safety and convenience, use verified villa listings with good reviews. Also, check whether the staff assists in airport transfers, local sightseeing, and adventure activities like cycling or paragliding. Visit : https://munnardormitory.com/villas-in-munnar
A Peaceful Getaway Amid Jawai’s Stunning Wildlife and Landscapes
Jawai offers the perfect blend of adventure and relaxation. Stay in comfortable accommodations while exploring the wildlife-rich surroundings. Take part in thrilling leopard safaris, and enjoy the serene atmosphere that makes this destination ideal for nature lovers. Whether you’re spotting wildlife or enjoying quiet moments in nature, Jawai provides an unforgettable experience that connects you with the beauty of the outdoors.
Dormitory in Munnar
Seeking a budget stay dormitory in Munnar? Book the best low budget stay for rental in Munnar for cost-efficient group stay that is comfortable. This Munnar dormitory would be a popular choice for solo travelers, backpackers hostel, student group bookings, and large families traveling through this hill station to find decent yet low-priced accommodations. Online booking with Munnar dormitory guarantees that guests have a warm bunk in a clean, shared room in Munnar – perfect for those who value both community and privacy. To ensure a totally comfortable stay at the dormitory in Munnar, The dormitory provides all necessary amenities: cozy bunk beds, fresh and clean bathrooms with fresh cotton linen, warm water showers, and free Wi-Fi available. For travelers seeking cheap dormitory in Munnar without disappointing comfort conditions, then this is the place for you. Guests can book this affordable dormitory near Munnar bus stand and enjoy the best budget accommodation in which can be booked online.
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403 Forbidden Bar Hosts Chef Takeover with Priyam Chatterjee and Rishabh Seal
Sayaji Hotels Launches The Forest Chapter by Sayaji in Sasan Gir
Sayaji Hotels has launched The Forest Chapter by Sayaji in Sasan Gir, introducin...
Mumbai’s Mother’s Day Plans Get More Indulgent with Brunches, Workshops & Asian Feasts
From elegant brunches and Korean feasts to cupcake workshops and sushi celebrati...
Bharti Real Estate Launches World St. at Aerocity, New Delhi
Bharti Real Estate has unveiled World St. at Worldmark, Aerocity, New Delhi, a n...
Dandy & Dandy Opens in Hyderabad, Blending Dining and Nightlife
Dandy & Dandy opens in Hyderabad, introducing a unique concept that brings toget...
Sofitel Mumbai BKC Launches The Mixology Atelier for World Cocktail Day
Sofitel Mumbai BKC has unveiled The Mixology Atelier at Le Bar Diamantaire and Artisan to mark World Cocktail Day, offering guests a contemporary cocktail experience inspired by craftsmanship, culture, and refined mixology techniques. Launching from 13th May 2026 onwards, the new cocktail programme brings together French art de vivre and Indian ingredients through a carefully curated collection of signature drinks designed around balance, flavour, and presentation. The Mixology Atelier focuses on precision-led cocktail creation, where flavour, aroma, texture, and technique come together seamlessly. The collection uses modern methods such as clarification, fat-washing, house infusions, vapour-led aromatics, and milk washing to create layered yet approachable cocktails. Among the highlights is Botaniste Majlis, which combines cucumber and elderflower with a delicate aromatic finish inspired by the freshness of a summer garden. L’Ananas Céleste brings tropical notes of pineapple and tender coconut with a naturally smooth profile. Another standout, Mumbai Sunset Elixir, blends Aperol, citrus, and kokum using dual infusion and clarification techniques to create a bright and smooth cocktail inspired by the city’s evening skyline. Safran Élysée offers richer flavours with saffron, honey, and white grapes, enhanced through fat-washing and clarification for a silky finish. Completing the collection is Sultan Réserve, a refined cocktail featuring musk melon and yuzu lime balanced with subtle aromatics for a clean and elegant finish. Each drink at The Mixology Atelier has been designed as a complete sensory experience, focusing not just on flavour but also on texture, progression, and presentation. Speaking about the concept, Ashish Shetty, Mixologist, Sofitel Mumbai BKC, said, “Our approach at The Mixology Atelier is rooted in balance and precision. Technique plays a defining role, but always in service of flavour, ensuring each cocktail remains approachable while offering depth and character.” With this latest offering, Sofitel Mumbai BKC continues to strengthen its contemporary cocktail culture by blending technique, creativity, and local influences in a refined setting. What: The Mixology Atelier | World Cocktail Day Where: Le Bar Diamantaire and Artisan, Sofitel Mumbai BKC When: 13th May 2026 onwards
Oasis Whitefield to Host Oasis Collective Summer Edition in Bengaluru
Oasis Whitefield is all set to host Oasis Collective – Summer Edition, a three-day lifestyle and community festival that will bring together homegrown brands, live entertainment, food experiences, and family-friendly activities in Bengaluru. The event will take place on 22nd, 23rd, and 24th May 2026 from 12:30 PM onwards at Oasis Sy 26, Plot 1A, 1B and 2B, Devasandra Industrial Area Whitefield Main Road, Karnataka, Mahadevapura, Bangalore. Designed as a vibrant summer gathering, Oasis Collective aims to create a lively space where visitors can shop, explore, relax, and enjoy curated experiences across the weekend. The lawns of Oasis Whitefield will be transformed into an experiential hub featuring more than 20 curated stalls showcasing local brands and unique products. Apart from shopping, the festival will also include live performances, interactive experiences, delicious food offerings, and refreshing beverages, creating an energetic outdoor atmosphere for guests of all age groups. The event has also planned a dedicated kids’ play area along with engaging activities for children, making it an ideal weekend destination for families looking to spend quality time together during the summer season. With the theme “A Weekend to Unfold at Oasis,” the festival aims to give visitors a refreshing break from their daily routine while celebrating creativity, culture, entertainment, and community in one space.
Holiday Inn Gurugram Sector 90 Celebrates Awadhi Heritage with Jashn-e-Awadh Food Festival
Holiday Inn Gurugram Sector 90 is set to bring the royal culinary traditions of Awadh to the city with its specially curated Jashn-e-Awadh Food Festival, taking place from May 8 to 17, 2026, at Viva All Day Dining. The festival promises an immersive dining experience inspired by the rich culture, timeless recipes, and refined hospitality of Awadh. To complement the culinary journey, the restaurant has been transformed with an Awadhi-inspired décor theme, creating an atmosphere that reflects the elegance and warmth of the region’s royal heritage. Curated by Executive Chef Prakash Yadav in collaboration with Chef Mohammad Ramzan Qureshi, the festival showcases authentic Awadhi dishes prepared using traditional cooking methods and recipes passed down through generations. The experience begins with refreshing Sharbat-e-Mohabbat infused with dried rose petals, followed by the nostalgic pairing of Hazratganj Ki Chai and Bun Makkhan. Guests can then indulge in signature Awadhi delicacies such as Dal Sultani, Kofta-e-Shaan, Awadhi Korma, Nalli Nihari, and the iconic Lucknow Dum Biryani, celebrated for its delicate layering of spices and slow-cooked richness. The culinary journey concludes with traditional desserts including Shaahi Tukda, Jalebi Dahi, Imarti, and Rabri, offering guests a sweet finale rooted in Awadhi culinary heritage. Speaking about the festival, Prakash Yadav said, “Jashn-e-Awadh is our tribute to the royal kitchens of Awadh. We have focused on preserving authenticity while creating an experience that delights modern diners.” Adding to this, Krishan Kumar shared, “We are excited to bring this unique culinary journey to our guests. The festival is designed not just as a dining experience, but as a celebration of Awadhi culture, hospitality and flavours.” With its thoughtfully curated menu, authentic preparation styles, and immersive setting, Jashn-e-Awadh aims to offer guests a memorable exploration of one of India’s most celebrated regional cuisines.
Fine Acers, a recognised name in hospitality-led real estate, has partnered with Wyndham Hotels & Resorts to introduce the Dolce brand in India, marking a significant step as the country’s tourism and hospitality sector is projected to reach USD 59 billion by 2028. Reflecting on this milestone, Dinesh Yadav, Founder & MD of Fine Acers highlights how the collaboration aligns with rising demand for premium leisure travel, destination weddings, and experiential stays. With existing resorts in Jaipur, Pushkar, and Goa, the company currently operates 200 rooms across three properties and plans to add 700 more keys over the next three years across Jaipur, Jawai, Udaipur, Pushkar, and Coorg, backed by an investment of around ₹600 crore. This expansion will take the total inventory to 1500 rooms across seven properties. The introduction of Dolce by Wyndham comes at a time when India’s luxury hospitality segment faces a supply gap, with only around 29,000 luxury rooms available nationwide. Positioned to bridge this gap, Dolce integrates business, leisure, and large-scale event capabilities, making it ideal for high-demand markets like Goa and Udaipur, known for strong occupancy rates and wedding-driven demand. Fine Acers’ sale-and-leaseback model supports growth by enabling investors to purchase around 70% of its inventory, which is leased back and professionally managed, offering attractive returns without operational involvement, a model gaining traction among HNIs and NRIs seeking financial and experiential value. Backed by strong industry fundamentals, with hotel demand projected to grow at 10.8% annually against 8% supply growth, the company is expanding into high-demand destinations with a vision to surpass 1500 keys by 2030 and establish itself as a leading player in resort and lifestyle hospitality, while destination weddings and MICE remain central to the strategy, supported by India’s USD 130 billion wedding industry, driving memorable guest experiences and sustained growth. This engaging exchange offers a glimpse into the evolving landscape of India’s luxury hospitality sector and the strategic vision driving Fine Acers forward. It was truly a great conversation with Dinesh Yadav, and readers can explore the complete feature in the Hospitality News May Magazine, available on our website and in print.
In an exclusive and engaging interaction, Anand Mishra, Director of Operations at Sayaji Vadodara, Offers a thoughtful glimpse into the evolving world of hospitality in the May edition of Hospitality News magazine, where every detail matters and every guest experience carries meaning. Known for his strong operational expertise and people-first approach, he shares perspectives that go beyond processes, diving into the emotional core of hospitality. Reflecting on his journey, he describes it as a story that began unexpectedly but soon transformed into a fulfilling career. “I began my journey as a management trainee at ITC, more by chance than by choice. What followed was a true rollercoaster filled with ups and downs, challenges, fun, and excitement. This industry has a unique way of shaping you, pushing you to grow, and transforming who you are. Looking back, I have no regrets. In fact, today I can proudly say that I enjoy my job every single day.” What truly stands out is his deep commitment to guest care. Recalling a touching moment at Sayaji Hotel Vadodara, he shares, “I remember a single woman traveller who approached me at check-in with a strict, medically prescribed diet and asked if we could accommodate it…” What followed was a coordinated effort by his team to ensure precision and care. “At the time of checkout, she had tears in her eyes… It reaffirmed that when we truly commit, we can create an unmatched guest experience.” Speaking about today’s travellers, he highlights a shift in expectations. “Luxury is not materialistic, it is deeply personal.” His approach focuses on understanding guests, anticipating their needs, and delivering warmth that feels like home. Even in moments of operational challenges, such as a sudden system failure during peak service, his emphasis remains unchanged. “It was a perfect example of teamwork, quick thinking, and resilience,” he recalls, underlining the importance of seamless guest experience. For him, the smallest details create the biggest impact. “Luxury is always human, it is never just materialistic.” At Sayaji, this philosophy comes alive through their “Yours Truly” experience. This insightful exchange captures the essence of modern hospitality, where emotion meets excellence. It was truly a great conversation, and you can explore the complete feature in the Hospitality News May magazine on our website, or grab a physical copy to experience it in full.
The hospitality industry is evolving at an unprecedented pace, yet a fundamental question continues to challenge its growth, are we truly preparing talent for the realities of the job? In an exclusive and thought-provoking interaction, Sanjeev Kumar, Founder of HOSPI Sigma™, shares his perspective on this critical shift, offering a fresh lens on performance, capability, and industry readiness. With over three decades of experience across globally respected brands such as Taj Hotels, ITC Hotels, Starwood Hotels & Resorts, and Premier Inn, Sanjeev Kumar brings unmatched operational depth combined with strategic foresight. His journey, further enriched by his tenure at Lloyds Banking Group, has shaped a unique approach that bridges hospitality with structured, data-driven methodologies. In this featured conversation, he delves into the pressing gap between ‘qualified’ and ‘job-ready’ professionals, highlighting how traditional education often stops at knowledge, while the industry demands decisive action under pressure. Through HOSPI Sigma™, he introduces a transformative framework that shifts the focus from learning to real-time performance, an approach that is steadily redefining how talent is trained, evaluated, and empowered. What sets this dialogue apart is its clarity and relevance. From addressing why performance under pressure has long been overlooked, to explaining how structured thinking can significantly reduce operational inefficiencies, Sanjeev Kumar offers insights that resonate with both industry leaders and emerging professionals. His emphasis on measurable outcomes, fewer guest complaints, reduced training costs, and consistent service delivery, adds a compelling business perspective to the conversation. As the discussion unfolds, it builds a strong sense of anticipation around the future of hospitality talent. With India’s rapid expansion into Tier 2 and Tier 3 markets, frameworks like HOSPI Sigma™ are no longer optional, they are becoming essential. The conversation also touches upon the evolving role of policy, particularly in light of the Union Budget’s focus on skill development, and the urgent need to align intent with execution on the ground. This is more than just an interview, it is a window into the future of hospitality operations and talent transformation. It was truly a great conversation with Sanjeev Kumar, filled with insight, clarity, and forward-thinking perspectives. To explore the complete interview and gain deeper understanding, you can check it out in the HospitalityNews May magazine on our website, or experience it in its full depth through our physical edition.
Dinesh Yadav
Founder & MD of Fine Acers
Anand Mishra
Director of Operations at Sayaji Vadodara
Sanjeev Kumar
Founder of HOSPI Sigma™
and many more from top industry leaders
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