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India’s hospitality industry is entering a defining growth phase, with skill development taking centre stage under the national vision led by Nirmala Sitharaman. The direction is clear. The industry needs talent that is not just qualified, but ready to perform from day one. Yet, a critical gap continues to hold hotels back. Every year, thousands of graduates enter the workforce with a strong understanding of hospitality fundamentals. They know the processes, the standards, and the theory. But when real pressure hits, when guest complaints escalate, when operations peak, when coordination breaks down, many struggle to respond effectively. The problem is not knowledge. It is performance readiness. Across the industry, this gap shows up in tangible ways. Complaints take longer to resolve, peak-hour service becomes inconsistent, and teams spend valuable time reteaching basics during live operations. With rising attrition and constant rehiring, the cycle continues, impacting both service quality and operational efficiency. HOSPI Sigma™ is built to change this reality. A CPD UK accredited operational excellence programme, HOSPI Sigma™ is designed specifically for the hospitality industry to bridge the gap between learning and execution. It focuses on transforming how individuals think, respond, and perform in real operational environments where every moment matters. The approach goes beyond traditional training. It develops judgment under pressure, strengthens understanding of how departments connect, and drives consistency in execution. Inspired by structured methodologies like Lean Six Sigma, it brings discipline, clarity, and measurable improvement into hospitality operations. At the core of HOSPI Sigma™ is deep industry experience. Founded by Sanjeev Kumar, with over three decades across leading brands such as Taj, ITC, Starwood, and Premier Inn, the programme is shaped by real challenges faced on the floor, not classroom assumptions. It is practical, focused, and aligned with what hotels truly need today. Its impact is felt across the ecosystem. Hotels benefit from faster onboarding, more reliable teams, and consistent service delivery. Institutes gain stronger placement outcomes and a clear industry-aligned edge. Students and professionals step into their careers with confidence, clarity, and the ability to perform under pressure. The shift in hospitality is already underway. Success is no longer defined by what professionals know, but by how they perform when it matters most. HOSPI Sigma™ delivers exactly that capability. Where structured thinking meets real hospitality, HOSPI Sigma™ is building a new generation of professionals who are not just trained, but truly performance ready.
Indian Hotels Company (IHCL) has announced the opening of Tree of Life Shambala, Yercaud in Tamil Nadu, adding a new destination to its growing portfolio of experiential stays. Sharing her thoughts on the launch, Ms. Deepika Rao, Executive Vice President – Hotel Openings & New Businesses, IHCL said: “Tree of Life offers guests immersive experiences rooted in nature, wellness and a sense of place. As the brand continues to expand its footprint, Tree of Life Shambala reflects our philosophy of mindfully curated experiences that encourage a deeper connection with the destination.” Set amidst calm surroundings, the 25-key Tree of Life Shambala, Yercaud is designed as a peaceful retreat for rest and relaxation. Inspired by the mythical Buddhist land of Shambala, often described as a hidden space of peace and joy, the resort focuses on creating a setting that encourages guests to slow down and reconnect. Dining at the resort is led by The Fig Tree Place, which offers a menu based on fresh, seasonal, and locally sourced ingredients. Overlooking the gardens, the restaurant provides a relaxed space for guests to enjoy their meals in a natural setting. The property also features a swimming pool, spa, yoga centre, conference hall, outdoor recreational activities, and walking paths through the plantation, allowing guests to experience the surroundings at their own pace. Located in the scenic Shevarayan hills, Yercaud is known for its natural beauty and calm environment. Guests staying at the resort can explore nearby attractions such as Yercaud Lake, Kiliyur Falls, and the Botanical Garden. For more information visit Tree of Life Shambala, Yercaud
Amara is quietly carving a niche for itself in Bengaluru as a go-to destination for indulgent, cold desserts, especially on long, warm days when comfort meets craving. Positioned as a space to unwind, Amara brings together familiarity and creativity through a thoughtfully curated dessert experience. What sets Amara apart is its unique approach to reimagining traditional Indian sweets. Drawing inspiration from regional recipes and collaborating with generational halwais, the brand transforms nostalgic favourites into contemporary frozen formats. The result is a menu that feels both rooted and refreshing. Guests can explore inventive creations such as filter kaapi ice cream, Parle-G infused with masala chai flavours, and meetha paan-inspired desserts. Alongside these, the menu also features classics like kulfis and faloodas, offering a balance between innovation and comfort. At its core, Amara’s appeal lies in this intersection of nostalgia and modern expression. Each dessert reflects a familiar memory, reinterpreted for today’s audience making it particularly relevant in a dining landscape that increasingly values both storytelling and experience. Located in Indiranagar, the space is designed for relaxed visits, whether it’s a quick dessert stop or a late-night indulgence. With growing interest in seasonal and fruit-forward offerings, including mango and watermelon-based creations, Amara also aligns with the evolving preferences of summer dining. As Bengaluru’s café and dessert culture continues to expand, Amara positions itself as more than just a dessert stop, it is an experience that celebrates Indian flavours in a format that feels new, yet comfortingly familiar
Lilavati Hospital & Research Centre has introduced a dedicated wellness zone within its campus in partnership with Starbucks, bringing a thoughtful addition to its patient care approach. Known for its belief in offering not just healthcare but human care, the hospital continues to focus on making the overall experience more comforting for patients and their families. Understanding that a hospital journey goes beyond treatment and diagnosis, the new space is designed to support moments of waiting, recovery, and emotional strength. The Starbucks outlet offers a familiar and welcoming setting where patients, caregivers, and even the local community can take a pause, relax, and find some comfort during demanding times. This initiative reflects the hospital’s continued effort to create spaces that are inclusive, accessible, and reassuring. By going beyond clinical needs, Lilavati Hospital aims to address the emotional side of healthcare, ensuring that every visitor feels supported throughout their time on campus. Speaking on the initiative, Mr. Rajiv Mehta, Permanent Trustee of Lilavati Hospital and Research Centre, said: “At Lilavati Hospital, our responsibility goes beyond delivering medical excellence. We recognise that for patients and their families, time spent in a hospital can be emotionally challenging. This initiative is a meaningful step towards creating an environment that supports them through that journey by offering moments of comfort and familiarity within the hospital ecosystem. In partnering with Starbucks, we have sought to create a space that is not only reassuring for those within the hospital but also welcoming for the larger community that has placed its trust in us over the years. We believe that care must extend beyond our wards and into the daily lives of the people around us.” Lilavati Hospital continues to stand as a leading tertiary care centre with modern facilities and a strong legacy of ethical and transparent medical care. With a focus on treatment, research, education, and community service, the hospital remains committed to delivering quality healthcare while keeping compassion at the centre of every interaction. Through initiatives like this wellness zone, the hospital reinforces its people-first approach, where comfort, dignity, and emotional well-being are given equal importance alongside medical care.
Aditya Birla New Age Hospitality (ABNAH), the hospitality arm of the Aditya Birla Group, has announced the opening of Flint, a grill-forward, all-day café at the National Centre for the Performing Arts (NCPA) in Mumbai. With Waarsa and Bay21 already part of the venue, the addition of Flint further builds NCPA’s position as a growing culinary destination within the city’s cultural space. Flint is designed as a neighbourhood café that fits into different parts of the day with ease. From relaxed breakfasts and coffee catch-ups to working lunches and lively evenings, the space adapts to a variety of occasions while keeping a balance between comfort and energy. The culinary direction is led by Chef Rahul Akerkar and Chef Jaydeep Mukherjee, with a strong focus on fire-led cooking. Techniques like grilling, charring, and live-flame cooking are at the heart of the menu, bringing depth and flavour to every dish. While the cuisine draws largely from European influences, the approach remains flexible, combining global techniques with locally sourced ingredients. The menu features a wide range of options, starting with breakfast dishes like Flint Eggs Benny with Spicy Crab Cakes, Cast Iron Shakshuka, and Bharoochi Akuri. Sandwich selections include the Roast Mushroom & Smoked Stracciatella Sandwich and the Smoked Chicken Waldorf Sandwich. Small plates highlight items such as Grilled Papaya & Flamed Burrata Salad, Grilled Corn Empanadas, Crispy Calamari Friti, and Flint’s Bombay Chicken Wings. For larger plates, guests can explore dishes like Spaghetti with Creamy Black Truffle Butter, Charred Dukkah Cauliflower, Manipur Black Rice Risotto, Tandoori Salmon Tikka, and Char-Grilled Lamb Chops. Desserts bring together both comfort and creativity, featuring options like Crème Catalan, Peanut Butter S’mores, Burnt Basque Cheesecake, Charred Lemon Tiramisu, Smoked Apple Tarte Tatin, and Caramel Banana Pie. The menu also places a strong focus on vegetarian dishes, along with vegan, gluten-free, and Jain-friendly options. The beverage programme includes specialty coffee, teas, and matcha, with unique offerings such as the Charcoal Latte and Ceremonial Matcha Latte. Guests can also try functional drinks like The Berry Biohack smoothie or signature beverages like the clarified Cold Fashion. The cocktail selection follows the same fire-led theme, with options like the Bacon Washed Bloody Mary and the Ambada Leaf Picante. Flint also features an in-house baking programme, offering freshly baked breads and pastries, which are available for takeaway through Flint Out, the café’s deli extension. Speaking on the launch, Udai Pinnali, CEO, Aditya Birla New Age Hospitality, said: “We’ve created it for today’s urban diners, those looking for a space that moves effortlessly through the day, from relaxed breakfasts to lively evening gatherings, and one that makes them want to return. Our portfolio is built around distinctive experiences, shaped by culinary excellence and spaces that feel naturally warm and welcoming.” Chef Jaydeep Mukherjee added: “At Flint, everything begins with fire. Char, smoke, grill, and live flame aren’t just techniques for us, they’re the foundation of flavour. The menu moves fluidly from small plates to pastas, grills, and desserts, balancing indulgence with restraint and familiarity with depth. Every element, from the grill to the glass, is designed to feel cohesive and rooted in flavour.” The interiors, designed by DR&W – Design, Research and Workshop, reflect the theme of fire through elements like exposed brick, oxidised metal, layered wood, and warm lighting. The space is designed to transition smoothly through the day, aligning with the café’s overall concept.
A Peaceful Getaway Amid Jawai’s Stunning Wildlife and Landscapes
Jawai offers the perfect blend of adventure and relaxation. Stay in comfortable accommodations while exploring the wildlife-rich surroundings. Take part in thrilling leopard safaris, and enjoy the serene atmosphere that makes this destination ideal for nature lovers. Whether you’re spotting wildlife or enjoying quiet moments in nature, Jawai provides an unforgettable experience that connects you with the beauty of the outdoors.
Dormitory in Munnar
Seeking a budget stay dormitory in Munnar? Book the best low budget stay for rental in Munnar for cost-efficient group stay that is comfortable. This Munnar dormitory would be a popular choice for solo travelers, backpackers hostel, student group bookings, and large families traveling through this hill station to find decent yet low-priced accommodations. Online booking with Munnar dormitory guarantees that guests have a warm bunk in a clean, shared room in Munnar – perfect for those who value both community and privacy. To ensure a totally comfortable stay at the dormitory in Munnar, The dormitory provides all necessary amenities: cozy bunk beds, fresh and clean bathrooms with fresh cotton linen, warm water showers, and free Wi-Fi available. For travelers seeking cheap dormitory in Munnar without disappointing comfort conditions, then this is the place for you. Guests can book this affordable dormitory near Munnar bus stand and enjoy the best budget accommodation in which can be booked online.
Best Coworking Space in Thane
Our coworkdesks a subsidiary of shreedesking is a contemporary coworking space in Thane is created to satisfy the changing and trending demands of startups, remote workers, freelancers, and well-established companies. Our fully furnished workspaces, which blend comfort, functionality, and community, are situated in a desirable, convenient and at premier location. Our adaptable solutions are designed to meet your changing needs, whether you require a fully furnished meeting room, a lively shared area, or a quiet desk. coworkdesks is more than simply a place to work; it’s where ideas are realised because to first-rate amenities.
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Le Méridien Navi Mumbai Unveils Eggstra Special Easter Brunch
Le Méridien Navi Mumbai is set to host its Eggstra Special Easter Brunch, bringing together a festive afternoon filled with food, fun, and warm moments. Designed as a springtime celebration, the experience offers guests a chance to come together with family and friends in a lively and welcoming setting. Hosted at Hill View Café, the brunch features a wide spread of dishes from across cuisines. The experience begins with a selection of Arabic mezze and artisanal antipasti, followed by interactive live stations that add an engaging touch. From tandoor specials to handcrafted bao and other live preparations, the spread is curated to offer variety and flavour throughout the afternoon. The menu blends traditional favourites with contemporary choices. Guests can enjoy dishes like Roast Lamb, deviled eggs, and cinnamon rolls, along with sushi selections and Western classics such as Sage Marinated Braised Chicken. The dessert section stands out with over 20 handcrafted options, including Bunny Bliss Entremets, Belgian Dark Gateaux, and the Traditional Carrot Cake. The experience is further enhanced with artisanal petit fours, a live Mexican churros station, and a flowing chocolate fountain. For younger guests, the celebration includes an Easter Egg Hunt and a painting station, creating a fun and engaging environment that adds to the festive mood. With a mix of flavours, activities, and a vibrant atmosphere, the Eggstra Special Easter Brunch at Hill View Café offers a perfect setting to celebrate the occasion and create memorable moments. What: Eggstra Special Easter Brunch When: 5th April 2026 | 12:30 PM to 4:00 PM Where: Hillview Café, Le Méridien Navi Mumbai.
Bayroute NESCO Hosts Easter Workshop for Families and Food Lovers
This Easter, Bayroute at NESCO invites guests to take a break from screens and spend quality time with family through a creative and engaging workshop. Designed for both kids and adults, the experience brings together food, fun, and hands-on activities in a relaxed setting. The evening is planned to encourage interaction and creativity, giving families a chance to bond while enjoying a festive atmosphere. Starting from 5:00 pm onwards, the workshop includes a mix of activities and culinary experiences that cater to guests of all ages. A dedicated Easter egg decorating station will be open to children aged 2 to 15 years as well as adults, making it a shared activity for everyone. Guests can also watch a live demonstration of the egg-making process led by a chef, along with opportunities to interact with expert chefs and learn more about cooking techniques and signature dishes. Alongside the activities, guests can enjoy a specially curated grazing table featuring a variety of dishes. The spread includes cold selections like Beetroot Rocca Salata, Lebanese Nachos, Tabbouleh, Hummus Bayroute, Baharatli Hummus, Moutabbal, Labneh, and Muhammara. Aperitifs and small bites such as Harissa Paneer Canapés, Truffle Creamed Mushroom Canapés, Falafel Shawarma, and Chicken Shawarma will be served with accompaniments like Pickled Vegetables, Smoked Olives, Lavash, Grissini, and Saffron Khamir Breads. To end on a sweet note, desserts include Lotus Cheesecake, Saffron Milk Cake, and Chocolate Truffles. With a focus on togetherness and creativity, the event offers a simple yet meaningful way to celebrate the occasion with loved ones. Details at a Glance: Venue: Bayroute, NESCO Date: 5th April 2026 Time: 5:00 pm onwards.
Celebrate Easter with Leisure and Indulgence at Rosetta Sakleshpur
Rosetta Sakleshpur is set to bring a refreshing Easter celebration that blends festive energy with the calm of a plantation retreat. Surrounded by a 100-acre coffee estate, the experience is thoughtfully planned to offer guests a mix of activities and dining, all at a relaxed and enjoyable pace. Located just a scenic three-hour drive from Bengaluru, the property offers a perfect setting for a short festive getaway with family and friends. The celebrations will begin on the open lawns with an engaging Easter Egg Hunt, creating moments of fun and excitement for guests across age groups. Younger guests can also take part in egg painting sessions, adding a creative and colourful touch to the day. Food will be at the heart of the celebration. At Teatro - The Estate Kitchen, the Easter Sunday Beano Brunch will feature a wide spread of global flavours along with interactive live stations. Guests will be welcomed with handcrafted Easter treats, followed by highlights like a signature Sunday Roast and Pan-Asian selections including sushi and dim sums. The experience will end on a sweet note with a grand dessert spread featuring Easter specials and a live churros station. As the day continues, Amish - The Botanical Kitchen will host a refined Easter hi-tea with all-vegetarian offerings. Set in a calm and inviting atmosphere, the experience is designed for relaxed conversations and quality time with loved ones. With misty plantations and the natural surroundings adding to the charm, Easter at Rosetta Sakleshpur promises a celebration that feels both lively and peaceful. The experience brings together thoughtful details, good food, and a setting that makes the occasion truly special. Venue: Rosetta Sakleshpur, Dindighatta Village, Palya Post, Alur Taluk, Sakleshpur, Karnataka Date: 5 April 2026
In an exclusive interaction with Hospitality News, seasoned hospitality leader Andreas Streiber offered a thoughtful and compelling perspective on leadership, guest experience, and the evolving role of luxury hotels in dynamic city destinations. As the General Manager of Shangri-La Colombo, Andreas brings with him over 25 years of global experience with the Shangri-La Group, shaping his people-first philosophy and deeply rooted approach to service excellence. Drawing from a career that spans multiple international markets, Andreas reflected on how global exposure has influenced his leadership style. He emphasised adaptability, cultural sensitivity, and empathy as critical elements in managing diverse teams and meeting the expectations of an increasingly global guest profile. According to him, understanding cultural nuances and fostering inclusive team environments are essential to delivering meaningful and authentic hospitality experiences. Speaking about Shangri-La Colombo, Andreas described the property as more than just a luxury urban hotel. As a landmark development and the first new luxury hotel to open in Colombo in over three decades, it represents confidence in the city’s future as a global destination. He highlighted the hotel’s unique balance of contemporary elegance and Sri Lankan heritage, positioning it as a social and cultural hub for both international travellers and local communities. Operational excellence remains a cornerstone of his leadership. Andreas shared insights into the importance of strong training programmes, quality control, and the strategic use of guest feedback to ensure consistency across service and performance. He also underlined the role of accountability and teamwork in delivering seamless guest experiences in a large luxury environment. Food and beverage, he noted, plays a powerful role in shaping a hotel’s identity. By blending authentic local flavours with global culinary influences, the hotel aims to create dining experiences that are both culturally rich and emotionally engaging. Looking ahead, Andreas outlined his vision for Shangri-La Colombo, one centred on deeper guest engagement, an inclusive and empowered team culture, and long-term leadership in sustainable luxury hospitality. This insightful exchange offered a rare glimpse into the mindset of a leader shaping one of Colombo’s most iconic hospitality destinations. It was truly a great conversation, and we invite you to explore the complete interview in the Hospitality News March magazine, available on our website and in the physical print edition.
As India’s leisure and entertainment industry enters a more experience-driven era, leadership clarity and operational precision are becoming defining factors of success. In an exclusive conversation with Hospitality News, Shreya Malpani, Director at the Malpani Group, shared powerful insights into how immersive destinations are being built for the modern Indian consumer. Representing a new generation within the Group’s legacy, she is closely involved with brands such as ImagicaaWorld and Dave & Buster’s in India. Her vision signals a shift from traditional arcade-led formats to integrated, design-forward ecosystems where food, technology, and play converge seamlessly. At the heart of her leadership philosophy lies clarity of vision and uncompromising experience standards. She emphasised that while multiple formats may operate under one umbrella, alignment in guest experience principles is non-negotiable. For her, strategy cannot remain disconnected from operations. Brand storytelling, team culture and on-ground delivery must move in sync to ensure experience integrity at scale. Marketing, she explained, must evoke emotion before promoting offers. Campaigns are built around how guests should feel, ensuring that the promise communicated externally is consistently delivered internally. Emotional recall, according to her, is the true measure of brand strength in entertainment. Reflecting on launching Dave & Buster’s in India, she highlighted a critical learning: global formats must be contextualised. Indian consumers are aspirational yet discerning, requiring a fine balance between international benchmarks and local cultural relevance. Authenticity and operational discipline, she noted, are essential to sustaining credibility. On balancing creativity with operational excellence, she advocates “disciplined creativity”- encouraging bold ideas within structured systems that protect brand standards. Innovation, when supported by process, becomes sustainable. Looking ahead, she sees integrated, multi-format destinations, personalization, immersive technology, and community-driven programming shaping the future of leisure in India. It was a great conversation we had with her, one that reflects ambition, structure, and a clear direction for experiential growth. To explore the complete interaction, read the full feature in the HospitalityNews March Magazine on our website and secure your physical copy for an in-depth industry perspective.
In an exclusive featured interaction with Hospitality News, Executive Chef V. Bharathan offers rare insights into the values and discipline that have shaped his remarkable journey in hospitality. From beginning his career at the very entry level of Food & Beverage service to leading complex culinary operations at Bengaluru Airport’s Terminal 1, his story reflects resilience, consistency, and purpose-led leadership. Now serving as Executive Chef at Avolta India, Chef Bharathan speaks candidly about the formative years that taught him patience, humility, and endurance, and the mentors who shaped his belief that leadership must be firm on standards yet humane in practice. He also reflects on balancing authenticity and innovation while cooking for fast-moving, diverse traveller audiences, ensuring comfort without compromising culinary identity. The conversation further explores his pioneering work in fireless and knifeless kitchen systems, developed to enhance safety, efficiency, and team confidence in high-volume airport environments. Equally compelling are his thoughts on inclusive employment, where dignity, trust, and opportunity emerge as the true pillars of hospitality. This thoughtful exchange goes beyond food, revealing a leader driven by character, discipline, and conscience. It is a meaningful conversation that captures the evolving essence of culinary leadership in India today. Readers can explore the complete interview in the Hospitality News February Magazine, available on our website and in the physical print edition.
Andreas Streiber
Shreya Malpani
Director at the Malpani Group
Chef V. Bharathan
Executive Chef at Avolta India, Bengaluru Airport (Terminal 1),
and many more from top industry leaders
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