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Ramee Group of Hotels has announced a specially curated Independence Day stay package, available from 1 to 17 August 2026 across its properties, except Udaipur. Designed for leisure travellers and families, the limited-period offer combines festive touches with signature hospitality to create a memorable holiday experience. Guests booking the package will be welcomed with a signature tricolour beverage on arrival, along with an exclusive Independence Day amenity. The stay also includes complimentary early check-in and late check-out, as well as a complimentary upgrade to the next room category, all subject to availability. To make the celebration even more enjoyable, guests can savour a chef-curated three-course meal once during their stay, along with complimentary evening snacks. They can also enjoy 20% savings on food and beverages across participating hotel outlets. Families travelling together will benefit from the offer, with up to two children below 12 years staying complimentary when sharing the existing bedding. Available for a limited period, the Independence Day package reflects Ramee Group of Hotels' commitment to creating thoughtful and comfortable guest experiences, bringing together festive celebrations, dining, and family-friendly benefits under one offering.
Sterling Holiday Resorts Limited (SHRL) has announced its strongest-ever quarterly performance for Q1 FY27, marking a significant milestone in the company’s transformation into a scalable, profitable, and resilient hospitality platform. The company reported record performance across key financial and operational indicators, with total revenue reaching ₹1.7 billion, representing a 21% year-on-year growth. EBITDA increased 21% to over ₹620 million, maintaining a strong 37% EBITDA margin, among the highest in the hospitality sector. Profit Before Tax (PBT) grew 30% year-on-year, while Operating Free Cash Flow also increased by 30%. Sterling’s financial position remained robust, with the company continuing to operate as a debt-free organisation and holding cash reserves exceeding ₹3.7 billion, providing flexibility for future expansion, technology investments, and enhancing guest experiences. The company’s operating performance also witnessed strong improvement during the quarter. Occupancy increased by 700 basis points to 77%, despite growth in available inventory. Average Room Rate (ARR) reached a record ₹7,809, while RevPAR grew by 20%, supported by effective revenue management, commercial execution, and increasing brand strength. Room revenue grew 29% during the quarter, while Food & Beverage revenue increased 15%, highlighting continued demand across Sterling’s resort portfolio. Currently, Sterling operates 78 resorts with nearly 3,800 rooms across more than 65 destinations, positioning itself as one of India’s fastest-growing listed hospitality companies. The company has a visible development pipeline of 35+ resorts and over 2,000 additional rooms, supported by its asset-right strategy combining owned, leased, and managed properties. Customer recognition continued to strengthen Sterling’s brand positioning. Sterling Kanha received Tripadvisor’s prestigious “Best of the Best” Award for the fourth consecutive year, placing it among the top 1% of resorts globally. The achievement also makes Sterling one of the few resort brands worldwide to receive this recognition four years in succession. Additionally, 28 Sterling resorts received Tripadvisor Travellers’ Choice Awards, with 12 resorts earning the recognition for three consecutive years. Commenting on the performance, Mr. Vikram Lalvani, Managing Director & CEO, Sterling Holiday Resorts Limited, said that Q1 FY27 represents a defining milestone in Sterling’s journey, reflecting the company’s transformation into a high-quality hospitality platform. He highlighted that the company’s growth engines, strong balance sheet, development pipeline, technology investments, artificial intelligence initiatives, and leadership capabilities will support its next phase of expansion and long-term value creation. With continued focus on operational excellence, innovation, and destination-led growth, Sterling aims to strengthen its position as one of India’s leading leisure hospitality companies while creating enhanced experiences for travellers across the country. About Sterling Holiday Resorts Limited Sterling Holiday Resorts Limited is one of India’s leading hospitality companies with a portfolio of 78 resorts, hotels, and retreats across more than 65 destinations. The company offers leisure experiences across beaches, hills, jungles, heritage destinations, pilgrimage circuits, and waterfront locations. Sterling caters to leisure travellers, MICE groups, destination weddings, reunions, and group travel segments through its extensive network of resorts across India.
The Sleep Company has announced the opening of its new experience store at Vihang Ventura in Mira Road, further expanding its retail footprint in the Mumbai Metropolitan Region. Located within the upcoming premium commercial development by Vihang Ahead, the new outlet adds to the growing presence of national brands at the project. The comfort-tech brand, known for its patented SmartGRID® technology, has grown rapidly across India with more than 200 stores in less than four years. Its latest store at Vihang Ventura is part of the company's strategy to expand into fast-growing suburban markets where demand for premium lifestyle and comfort products continues to rise. Situated opposite Kashigaon Metro Station, Vihang Ventura is being developed as an integrated commercial destination featuring premium retail outlets, flagship showrooms, office spaces, and lifestyle brands. The project is attracting leading national retailers looking to tap into the growing consumer base of the Mira Bhayandar region. The new experience store offers customers an opportunity to explore and try The Sleep Company's complete range of SmartGRID mattresses, ergonomic chairs, recliners, sofas, and sleep accessories before making their purchase decisions. Commenting on the development, Purvesh Sarnaik, Director, Vihang Ahead, said: "The Sleep Company's decision to establish its presence at Vihang Ventura is another strong endorsement of Mira Bhayandar's emergence as a premium retail destination. As consumer aspirations evolve and the region continues to attract high-quality residential and commercial developments, national brands are increasingly recognising the market's long-term potential. Our vision for Vihang Ventura is to create a vibrant commercial ecosystem that brings together leading retail, lifestyle and business brands in one landmark destination." Speaking about the expansion, Sharad Shukla, Senior Director-Retail Expansion, The Sleep Company, said: "Our retail expansion strategy is centred around markets that are witnessing strong residential growth, improving infrastructure and a rising base of aspirational consumers. Mira Bhayandar has evolved into one of the fastest-growing suburban markets within the Mumbai Metropolitan Region, making it an ideal destination for our next experience store. Vihang Ventura offers the right ecosystem for us to engage with customers seeking innovative comfort solutions and a premium in-store shopping experience." The launch comes at a time when India's organised retail sector continues to see steady growth, supported by strong retail leasing activity and increasing expansion into emerging suburban markets. Improved infrastructure, Metro connectivity, and sustained residential development have also made Mira Bhayandar an attractive destination for organised retail and lifestyle brands. With The Sleep Company joining its retail mix, Vihang Ventura continues to strengthen its positioning as a modern commercial and lifestyle destination, bringing together brands across lifestyle, wellness, food & beverage, and retail while offering consumers premium shopping experiences closer to home.
Holiday Inn Bengaluru Racecourse has announced the elevation of Chef Pankaj Sah as its Executive Chef, recognising his culinary expertise, leadership, and dedication to delivering exceptional dining experiences. Chef Pankaj has built a strong career through years of passion, commitment, and continuous growth. Over the years, he has successfully handled both culinary and administrative responsibilities, managing day-to-day kitchen operations, leading large-scale events, and creating memorable dining experiences for guests. Since joining Holiday Inn Bengaluru Racecourse, Chef Pankaj has played an important role in strengthening the hotel's culinary offerings. His focus on quality, innovation, and consistency has helped elevate the guest dining experience while inspiring the culinary team to maintain high standards across every aspect of the kitchen. In his new role as Executive Chef, he will lead all culinary operations at the hotel, mentor and develop the culinary team, and continue to drive operational excellence through creative and guest-focused dining experiences. Speaking on the appointment, the General Manager of Holiday Inn Bengaluru Racecourse said: "Chef Pankaj's elevation from Executive Sous Chef to Executive Chef is a reflection of his remarkable talent. His passion and ability to create exceptional dining experiences have significantly contributed to our success. We are confident that under his leadership, we will scale new heights in culinary fiefdom." Holiday Inn Bengaluru Racecourse congratulated Chef Pankaj Sah on his promotion and expressed confidence that his leadership will continue to strengthen the hotel's culinary reputation and contribute to its future success.
Emirates and South African Airways (SAA) have expanded their long-standing partnership by introducing a reciprocal codeshare agreement, significantly enhancing connectivity across South Africa and neighbouring countries. The expanded agreement adds nine new destinations to the combined network, providing travellers with more seamless travel options across central and southern Africa. The partnership marks the next phase of a relationship that has existed for nearly three decades. Since launching their codeshare agreement, SAA has placed its code on Emirates-operated flights between Dubai and Johannesburg, Cape Town, and Durban, while also offering interline connectivity to 68 Emirates destinations via Dubai. Following regulatory approvals, Emirates will now place its code on selected SAA-operated services, extending its reach deeper into the African continent. The expanded agreement includes three domestic South African routes connecting Johannesburg with Cape Town, Durban, and Port Elizabeth, alongside six regional services linking Johannesburg with Kinshasa (Democratic Republic of Congo), Gaborone (Botswana), Windhoek (Namibia), Lusaka (Zambia), Harare (Zimbabwe), and Victoria Falls (Zimbabwe). The reciprocal arrangement enables passengers to book their journeys on a single ticket, benefit from coordinated schedules, and enjoy through-checked baggage to their final destination, making travel across the region more convenient. Commenting on the expansion, Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates, said the agreement represents the natural evolution of a partnership that has successfully served travellers for many years. He noted that the expanded codeshare strengthens Emirates’ long-term commitment to South Africa and provides customers with seamless access to more destinations across the region. Matshela Seshibe, Acting Group CEO of South African Airways, said the partnership supports SAA’s strategy to strengthen African connectivity while improving access to global markets. He added that combining SAA’s regional network with Emirates’ extensive international reach creates greater value for customers while reinforcing Johannesburg’s position as a major aviation gateway in Africa. Emirates has served South Africa since 1995, beginning operations with flights to Johannesburg before expanding to Cape Town and Durban. Today, the airline operates 56 weekly flights across the three South African gateways, making the country the only destination in Emirates’ African network served by all three of its widebody aircraft types, the Boeing 777, Airbus A380, and Airbus A350. Passengers travelling on the new codeshare routes will also have access to Emirates’ Premium Economy product on services between Dubai and both Johannesburg and Cape Town. The expanded partnership reflects both airlines' continued focus on strengthening regional connectivity, supporting tourism, trade, and business travel while providing passengers with greater choice across Africa.
Enterprise Facial Recognition System in the UAE
Facial Recognition Software Centrally Managed and Reported Centrally deployed Facial Recognition Software gives IT security teams one dashboard for policy configuration, incident review, and compliance reporting across every site, replacing the fragmented visibility that comes from each location managing its own separate system independently. Facial Recognition Solution Procurement for Enterprise Buyers Enterprise procurement for a Facial Recognition Solution typically weighs vendor stability, long-term support commitments, and integration capability with existing enterprise systems like HRIS and identity management platforms far more heavily than a single-site buyer would, since a poor vendor choice at this scale is considerably costlier to unwind. Facial Recognition System UAE: Multi-Site Enterprise Deployment Organisations rolling out a Facial Recognition System UAE-wide across multiple offices typically phase deployment by site priority, starting with headquarters or highest-risk locations before extending the same standard to smaller branch offices over subsequent phases. Rolling out a Facial Recognition System across an entire enterprise surfaces governance and consistency challenges a single-site deployment never encounters. Reliable Face Detection performing equally across varied site conditions, Facial Identification against one consolidated database, and consistent Facial Authentication standards at every door together give large organisations the uniform experience employees and auditors both expect. Treating Facial Recognition Access Control as a governance tool, standardising Facial Recognition Device hardware, and centrally managing Facial Recognition Software all reduce the operational complexity that comes with scale. Choosing the right Facial Recognition Solution through a genuinely enterprise-grade procurement process makes that consistency achievable. As Facial Recognition System UAE deployments extend across entire organisations — often beginning with a Facial Recognition System Dubai headquarters rollout before expanding regionally — enterprises that plan for governance from day one avoids the fragmented, difficult-to-audit patchwork that ad hoc, site-by-site procurement inevitably creates. Facial Recognition System Facial Recognition Solution Facial Recognition Device
Click Hotels Bengaluru by Suba Hotels: A Beacon of Excellence for Modern Travelers & Single Lady Guests.
Nasimul H. Sarkar: Driving Hospitality Excellence Through Leadership, Guest Satisfaction, and Business Growth In an industry where exceptional guest experiences and strong financial performance go hand in hand, Nasimul H. Sarkar has established himself as a distinguished hospitality leader with over 17 years of experience in hotel operations, revenue management, guest relations, and organizational leadership. Currently serving as Area General Manager at Click Hotels by Suba Group, Nasimul has built a reputation for transforming hotel operations through a combination of strategic vision, operational excellence, and a relentless commitment to guest satisfaction. His leadership philosophy is rooted in professionalism, empathy, and service excellence—qualities that have consistently earned the appreciation of guests, colleagues, and stakeholders alike. Throughout his hospitality career, Nasimul has successfully managed and contributed to the growth of several renowned hotel brands and properties, including Le Méridien (222 keys), Pride Hotels (153 keys), Club Mahindra (220 keys), Vijan Mahal (109 keys), and Goldfinch Hotels (59 keys). His extensive experience across luxury, leisure, and business hospitality segments has equipped him with a comprehensive understanding of guest expectations and operational best practices. A firm believer that hospitality begins with genuine care and personalized service, Nasimul has consistently focused on creating memorable guest experiences. His dedication to understanding and exceeding guest expectations has resulted in outstanding guest feedback and an impressive average review rating of 4.6, reflecting the trust and satisfaction of travellers from across the country and beyond. Under his leadership, hotels have witnessed significant improvements in service standards, employee engagement, and operational efficiency. His ability to build motivated teams and foster a culture of accountability and excellence has played a crucial role in enhancing guest loyalty and strengthening brand reputation. Beyond guest satisfaction, Nasimul has demonstrated exceptional business acumen by delivering strong financial results. Through strategic cost control, revenue optimization initiatives, and efficient resource management, he has successfully contributed to a 40% improvement in Gross Operating Profit (GOP), reinforcing his ability to balance guest-centric service with sustainable business growth. At Click Hotels by Suba Group, Nasimul continues to play a pivotal role in positioning the brand as a preferred choice for business travellers and frequent visitors. His focus on innovation, operational discipline, and customer satisfaction has helped create welcoming environments that consistently deliver value to guests while maximizing organizational performance. As the hospitality industry evolves to meet the changing needs of modern travellers, Nasimul H. Sarkar remains committed to raising service standards, driving profitability, and inspiring teams to achieve excellence. With a career defined by integrity, leadership, guest satisfaction, and measurable business success, he exemplifies the qualities of a modern hospitality professional dedicated to shaping the future of the industry. His journey stands as a testament to the impact that passion, perseverance, and people-focused leadership can have in creating exceptional hospitality experiences and sustainable organizational growth.
Plan Your Dream Wedding With NSD Hospitality
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Munnar Group Stay
For Munnar Group Stay Bookings - https://munnardormitory.com/munnar-group-stay Activities and Experiences During Your Group Stay at Munnar. From tea plantation tours and treks to jeep safaris and adventure sports, make use of your group's stay in Munnar. Organise bonfire nights or team-building games for your groups, holding custom events on request, or celebrate special occasions with us; We have local experiences and cultural shows lined up for various types of groups. Food Options and Meal Plans for Group Stay in Munnar. Most group accommodations in Munnar come with meal packages, which can be modified according to dietary needs, such as vegetarian, vegan, or Jain. Facilities for BBQs or outdoor dining, or making your own meals, are available. This means that whatever you wish to do, Munnar group stays will offer delicious options that are equally convenient for everyone. Munnar Group Stay Guide: Travel, Attractions, and Essentials. Munnar Group Stay will provide all the information you could ever dream of needing to have a lovely trip with friends, family, school group mates, or else people from work. For travel, determine the bus schedule of KSRTC, train connectivity based on Aluva or Ernakulam, or pre-book some taxis for your group travel. List Eravikulam National Park, Kannan Devan Tea Museum, and some of the Best Trekking Trails. Kindly have a look at the weather prediction and dress to match that season: warm woollens in winter and raincoats in the monsoon. Last but not least, remember to check the availability of group rooms and the cancellation policy and don’t hesitate to contact our support team for any retained booking assistance. Close by, budget-food eateries are easily accessed plus 24/7 drug stores and hospitals. It is suggested to use Google Maps on your precise way to our property. For those critical hints and links, your group is kept well-informed and profoundly satisfied throughout your stay with Munnar Group Stay.
Sunfeast YiPPee! Reimagines 13 Iconic Odia Festive Recipes with a Noodle Twist
IHCL Goa Showcases Smart Hospitality Innovations at Tech Fest 2026
Hyeglo Beauty Debuts as India's First Intelligent Beauty House
Radisson Blu Hotel & Convention Centre, Kigali Marks 10 Years of Hospitality Excellence
DoubleTree Suites by Hilton Bengaluru Outer Ring Road Unveils Reimagined Menu at Spot 360
DoubleTree Suites by Hilton Bengaluru Outer Ring Road has unveiled a refreshed m...
The Spice Route at The Imperial New Delhi Introduces Seasonal Menu with New Ethnic Asian Creations
The Spice Route at The Imperial New Delhi has launched a refreshed seasonal menu...
Commercial Flights to Shift to Alluri Sitarama Raju International Airport from August 17
Commercial flight operations will move from Visakhapatnam Airport to Alluri Sita...
Sunfeast YiPPee! has celebrated Odisha's rich culinary heritage through 13 festi...
Courtyard by Marriott Bengaluru Hebbal Brings Mumbai’s Juhu Chowpatty Flavours to The Hebbal Cafe
Courtyard by Marriott Bengaluru Hebbal is set to bring the vibrant energy and iconic flavours of Mumbai’s famous Juhu Chowpatty to Bengaluru with an exclusive Juhu Chowpatty Brunch at The Hebbal Cafe on 9 August 2026. Designed as a celebration of Mumbai’s lively beachside food culture, the brunch will transform The Hebbal Cafe into a colourful promenade featuring vibrant food carts, retro-inspired décor, festive string lights, and the unmistakable charm of Mumbai’s street food scene. The immersive dining experience will take guests on a culinary journey through the flavours of Mumbai, featuring live interactive food stations serving some of the city’s most loved comfort dishes. Guests can savour sizzling tawa delicacies, signature vada pav, pav bhaji, ragda pattice, kheema pav, and Bombay sandwiches, recreating the nostalgic flavours of Juhu Chowpatty. Adding to the coastal-inspired experience, the brunch will also feature fresh seafood selections and regional Maharashtrian specialties, offering guests a taste of authentic western Indian cuisine. The indulgent spread will be complemented by an assortment of desserts, including artisanal kulfi, refreshing falooda, and gola-inspired treats that capture the playful spirit of Mumbai’s iconic street-side desserts. With live music setting the mood, the brunch promises an engaging afternoon for families, friends, and food enthusiasts looking to enjoy a unique weekend experience during the monsoon season. Event Details: Event: Juhu Chowpatty BrunchVenue: The Hebbal Cafe, Courtyard by Marriott Bengaluru HebbalDate: 9 August 2026Time: 12:30 PM – 3:30 PMReservations: +91 96064 82953 Through this specially curated experience, Courtyard by Marriott Bengaluru Hebbal invites guests to celebrate Mumbai’s street food heritage while enjoying a lively and memorable dining experience in Bengaluru
Sofitel Mumbai BKC Brings Authentic Malvani Flavours to Pondichéry Café
Sofitel Mumbai BKC is inviting guests to experience the authentic flavours of Maharashtra's coastline with Taste of Malvan, a special food festival at Pondichéry Café. Running from 31 July to 9 August 2026, the ten-day culinary celebration is led by Executive Chef Vividh Patil, who brings the recipes and traditions of his hometown of Malvan to the table. Unlike festival menus inspired by regional cuisine, this one is deeply personal. Chef Patil, who hails from Malvan, has curated the menu using the flavours and cooking styles he grew up with, bringing family recipes and local traditions to the hotel's kitchen. The festival highlights the essence of Malvani cuisine, known for its fresh seafood, coconut, kokum, and bold spice blends. Guests can look forward to dishes featuring pomfret, prawns, and other coastal favourites, prepared with traditional ingredients that define the region's distinctive taste. The menu celebrates simple, authentic cooking that stays true to its roots. Sharing the inspiration behind the festival, Executive Chef Vividh Patil said: "Malvani food is not something I learned in a kitchen, it's something I grew up eating, at home, before I ever wore a chef's coat. This festival brings that food here, exactly as I remember it. No shortcuts, no adjusting it for anyone. Just Malvan, the way my mother and my Aaji made it." The festival offers an opportunity for guests familiar with Malvani cuisine as well as first-time diners to explore the region's rich culinary heritage in an authentic setting. A special Malvani Sunday Brunch will be hosted on 9 August 2026, adding another highlight to the festival. Event Details Event: Taste of Malvan at Pondichéry Café, Sofitel Mumbai BKC Dates: 31 July – 9 August 2026 Special Event: Malvani Sunday Brunch on 9 August 2026 Dinner: 7:00 PM – 11:00 PM Brunch: 12:30 PM – 4:00 PM.
Live Your City Brings Back The Jazz Room to Delhi for an Immersive Musical Experience
Following the success of its first edition, The Jazz Room is returning to Delhi with another immersive evening celebrating the timeless rhythm, soul, and legacy of jazz. Presented by Live Your City by Fever Labs Inc, the experience invites audiences to step into the world of New Orleans jazz through intimate live performances and a classic jazz club atmosphere. Having been presented across more than 100 cities worldwide, The Jazz Room recreates the charm of traditional jazz venues, offering guests an intimate setting where talented musicians bring the genre’s history and energy to life. The experience features a curated repertoire of jazz classics along with tributes to legendary artists including Louis Armstrong and Frank Sinatra, taking audiences on a musical journey through one of the world’s most influential genres. Speaking about the return of the experience to Delhi, Pranjal Begwani, The Jazz Room Lead – India, Live Your City by Fever, said that the event goes beyond a traditional concert by creating an intimate environment where audiences can connect with jazz in an authentic and engaging way. He added that Live Your City continues to expand its portfolio of original experiences in India, offering audiences access to unique cultural and entertainment formats. Each 60-minute performance unfolds in a jazz club-inspired setting, with audiences seated at tables and enjoying drinks while musicians combine structured arrangements with spontaneous improvisation — a defining element of jazz music. Every performance delivers a unique experience shaped by the emotion, creativity, and energy of the artists. Building on the success of Candlelight Concerts, Live Your City continues its focus on creating premium immersive entertainment experiences that connect audiences with culture through innovative formats. The upcoming edition of The Jazz Room: A Journey to the Heart of New Orleans will be hosted at The Piano Man, Eldeco Centre, New Delhi, on 16 August 2026, offering guests an opportunity to experience the atmosphere and spontaneity of a classic jazz club. Event Details: Event: The Jazz Room: A Journey to the Heart of New OrleansVenue: The Piano Man, Eldeco Centre, New DelhiDate: 16 August 2026Show Timings: 4:30 PM and 7:00 PMDuration: Approximately 60 minutesPricing: Starting from ₹1,699Age Requirement: 18+Accessibility: Wheelchair accessible venue
Boutique hospitality is steadily redefining the way travellers experience destinations, placing greater emphasis on authenticity, meaningful connections, and memorable stays. Among the brands leading this shift is Seclude Hotels, known for transforming unique homes into immersive hospitality experiences that celebrate heritage, local culture, and personalised service. In an exclusive conversation with Hospitality News, Ramit Sethi, Co-founder and Director of Seclude Hotels, shares the vision that has shaped the brand's remarkable journey. From the inspiration behind the successful Creators Club initiative to Seclude's commitment to responsible tourism, Sethi discusses how the company continues to build experiences that extend far beyond accommodation. The conversation also explores Seclude's role in strengthening local tourism ecosystems by creating employment opportunities, collaborating with surrounding communities, and encouraging travellers to discover offbeat destinations through authentic experiences. Drawing from his corporate leadership background and entrepreneurial journey, Sethi reflects on the guest-first philosophy rooted in seva bhav that continues to guide every decision at Seclude. Readers will also discover how the brand's carefully curated 'Rent Your Home' model helps preserve the individuality of every property while ensuring consistent quality and personalised hospitality. In addition, Sethi shares Seclude's long-term vision for purposeful expansion, explaining why the company prioritises destinations with heritage, character, and unique stories over rapid growth. The discussion further highlights why Seclude's boutique properties have become preferred venues for intimate weddings, milestone celebrations, anniversaries, and family reunions, where every occasion becomes part of a memorable story. Packed with insights on boutique hospitality, destination development, experiential travel, creator-led marketing, and evolving guest expectations, this exclusive feature offers an engaging perspective on one of India's most distinctive hospitality brands. It was a truly insightful conversation with Ramit Sethi, offering valuable perspectives on the future of experiential hospitality and destination-led travel. To read the complete exclusive interview, pick up the August edition of Hospitality News magazine or visit our website to explore the full feature.
As India's hospitality industry accelerates into a new era of growth, conversations around talent, operational excellence, and future-ready leadership have never been more important. While the sector continues to expand with strong government support and increasing investment, one question remains at the heart of its success, how can hospitality professionals be better prepared for the realities of modern hotel operations? In this exclusive feature for Hospitality News August Magazine, we had the opportunity to engage with Sanjeev Kumar FIH, Founder of HOSPI Sigma™, whose decades of leadership across some of the world's most respected hotel brands have shaped a unique perspective on hospitality capability and operational excellence. Drawing from over 30 years of experience spanning Taj Hotels, ITC Hotels, Starwood Hotels & Resorts (now Marriott International), Premier Inn, and international leadership assignments, Kumar shares the journey that led to the creation of the world's first Unified Lean Six Sigma-based capability framework designed exclusively for hospitality. His insights go beyond conventional training, exploring how structured thinking, operational discipline, and decision-making under pressure can transform hospitality professionals at every stage of their careers. The feature also explores the industry's widening skills gap, the growing importance of capability-based learning, HOSPI Sigma™'s expanding collaborations with hospitality institutes and hotel groups, and how the framework aligns with India's ambitious vision for hospitality education and workforce development. Adding further depth to the conversation, the leadership team behind HOSPI Sigma™ discusses the importance of globally recognised professional development, stronger academia-industry collaboration, inclusive talent development, and building an ecosystem that prepares professionals for long-term success. Rather than revealing every insight here, this feature offers only a glimpse into a conversation that examines where hospitality education stands today and where it must go next. From operational challenges to leadership philosophy, and from structured capability development to the future of hospitality talent, the discussion presents valuable perspectives for hotel leaders, educators, students, and industry professionals alike. It was a privilege to engage in such a thoughtful and forward-looking conversation with Sanjeev Kumar FIH and the HOSPI Sigma™ leadership team. To explore the complete feature and gain deeper insights into their vision for transforming hospitality capability, read the full interview in the Hospitality News August Magazine, available on our website, or experience it in the print edition by getting your physical copy.
With over two decades of experience in the hospitality industry, Rahul Makhija, General Manager at Apeejay Surrendra Park Hotels Limited, has consistently championed a guest-first philosophy while leading The Park Navi Mumbai with a vision rooted in innovation, service excellence, and meaningful hospitality. In an exclusive featured conversation with Hospitality News, Rahul Makhija shares valuable insights drawn from his extensive leadership journey, offering readers a deeper understanding of the evolving dynamics shaping India's hospitality landscape. From building resilient hospitality businesses and creating personalised guest experiences to navigating global uncertainties, embracing sustainability, and responding to changing food, beverage, and nightlife trends, the conversation explores the priorities that define modern hotel leadership. The interview also highlights how The Park Navi Mumbai continues to strengthen its presence as Navi Mumbai evolves into one of India's fastest-growing business and infrastructure destinations. Rahul Makhija discusses the hotel's role in supporting this transformation through world-class hospitality, talent development, community engagement, and experiences that reflect the brand's distinctive lifestyle philosophy. Readers will also discover his perspectives on balancing innovation with operational excellence, understanding changing guest expectations, leveraging technology without compromising the human touch, and creating long-term value for guests, employees, partners, and stakeholders alike. His thoughtful responses offer meaningful takeaways for hospitality professionals, industry leaders, aspiring hoteliers, and business enthusiasts seeking to understand the future direction of the sector. Whether it is adapting to global market conditions, delivering memorable guest journeys, or building a more responsible and sustainable future, every response reflects a leadership approach centred on trust, consistency, and continuous evolution. The conversation offers practical insights into how hospitality brands can remain relevant while staying true to their identity in an increasingly competitive marketplace. It was truly a meaningful and insightful conversation with Rahul Makhija, whose perspectives reinforce the importance of people, purpose, and innovation in shaping exceptional hospitality experiences. To read the complete exclusive interview, explore the Hospitality News August Magazine on our website or grab your physical copy and discover the full conversation along with many more inspiring stories, industry insights, and exclusive features from the world of hospitality.
Ramit Sethi
Co founder of Seclude Hotels
Sanjeev Kumar FIH
Founder of HOSPI Sigma™
Rahul Makhija
General Manager at Apeejay Surrendra Park Hotels Limited
and many more from top industry leaders
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