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Novotel Hyderabad Airport has announced the appointment of Jitendra Singh as Director of Food & Beverage, strengthening its leadership team as the hotel continues to enhance its culinary offerings and destination dining experiences. In his new role, Singh will oversee the hotel’s food and beverage operations across its signature restaurants, bar, in-room dining, and banqueting services. His focus will include elevating guest experiences, introducing innovative culinary concepts, improving commercial performance, and developing high-performing teams. With over 18 years of experience in the hospitality industry, Jitendra Singh brings extensive expertise in food and beverage operations, revenue optimisation, guest experience enhancement, and business growth initiatives. He has held leadership positions with renowned hospitality brands including Marriott International, The Corinthians Resort & Club, Golden Tulip, and Holiday Inn. Prior to joining Novotel Hyderabad Airport, Singh served as Assistant Director of Food & Beverage at Renaissance Ahmedabad, where he managed multi-outlet operations, large-scale banqueting, and revenue-driven F&B strategies. Throughout his career, he has contributed to operational excellence, successful pre-openings, and strengthening guest satisfaction across hospitality properties. Commenting on the appointment, Sukhbir Singh, General Manager, Novotel Hyderabad Airport, said that Jitendra’s experience across high-volume and multi-outlet F&B operations makes him a valuable addition to the leadership team. He added that Singh’s expertise will support the hotel’s efforts to strengthen culinary offerings and create memorable dining experiences. Speaking about his new role, Jitendra Singh said he looks forward to building on Novotel Hyderabad Airport’s strong food and beverage foundation by introducing fresh culinary perspectives, thoughtfully curated menus, and innovative concepts that combine creativity, quality, and warm hospitality. With signature dining venues including Food Exchange, Gourmet Bar, and its popular Sunday brunch experiences, Novotel Hyderabad Airport continues to focus on creating engaging culinary offerings through seasonal menus, curated concepts, and innovative beverage programmes for both hotel guests and Hyderabad’s food enthusiasts. About Novotel Novotel Hotels, Suites & Resorts offers high-quality hotels designed as comfortable and energising spaces where guests can achieve balance while travelling for work, leisure, or a combination of both. The brand operates over 590 locations across more than 60 countries and is part of Accor, a leading hospitality group with over 5,700 properties worldwide. Novotel is also part of ALL – Accor Live Limitless, Accor’s lifestyle loyalty programme.
Air India has announced a new codeshare partnership with Azerbaijan Airlines, expanding its international network and offering passengers more convenient travel options between India and Baku. The agreement is expected to strengthen business, tourism and cultural ties between the two countries while improving connectivity across both airlines' networks. As part of the partnership, Air India will place its 'AI' designator code on Azerbaijan Airlines-operated flights between Delhi and Baku and Mumbai and Baku. The arrangement introduces Baku as a new destination for Air India customers, a route that is not currently served by the airline's own aircraft. Passengers travelling from Delhi, Mumbai and other Indian cities can now book their journey to Baku on a single Air India ticket, with the flight carrying an Air India flight number while being operated by Azerbaijan Airlines. The codeshare builds on the existing interline agreement between the two carriers, enabling travellers to book seamless journeys on a single itinerary across both airline networks. For example, a passenger travelling from Bangkok can fly with Air India to Delhi and then connect to Baku on an Azerbaijan Airlines flight under one booking. Commenting on the partnership, Nipun Aggarwal, Chief Commercial Officer, Air India, said: "At Air India, we believe every corner of the world should be within reach of our customers. Partnerships like this one with Azerbaijan Airlines are central to that vision; they allow us to extend our network beyond the destinations we fly to ourselves. Through this codeshare, our customers travelling to Baku will enjoy convenience and reliability from booking their ticket to check-in and touchdown. This is part of a broader effort to keep strengthening connectivity between India and the rest of the world." Jamil Manizade, Chief Commercial Officer, Azerbaijan Airlines, added: "India is one of the world's fastest-growing aviation markets and an increasingly important destination for both business and leisure travel. Our partnership with Air India is an important step in expanding Azerbaijan Airlines' international connectivity through strategic partnerships. By bringing together the strengths of our networks, we are offering passengers greater choice, enhanced connectivity and a more seamless travel experience between Azerbaijan, India and beyond." Since its privatisation in 2022, Air India has significantly expanded its global partnership network. The airline now has 26 codeshare partnerships and more than 120 interline agreements with leading global carriers, providing customers with seamless access to over 1,000 destinations worldwide.
Brigade Hospitality has announced the rebranding of its MLR Convention Centre Whitefield as MLR Cultural Centre, marking the venue’s transformation into an emerging destination for arts, culture, and creative expression in Bengaluru. The rebranding includes a refreshed logo and updated visual identity, reflecting the venue’s evolving role as a platform for cultural engagement. Over recent years, MLR Cultural Centre has expanded beyond traditional conferences and corporate events to host a diverse range of artistic experiences, including music, theatre, dance, literature, and performing arts. The new identity recognises this journey and reinforces the venue’s commitment to creating meaningful cultural experiences by bringing together artists, audiences, and creative communities. The nomenclature and visual identity of Brigade Hospitality’s MLR Convention Centre in JP Nagar will remain unchanged. Commenting on the rebranding, Gurmeet Singh, Assistant Vice President, Brigade Hospitality, said that the identity change reflects the transition the venue has undergone, with cultural activities becoming a stronger focus while continuing to accommodate conferences and corporate events. He added that the vision is to establish MLR Cultural Centre as a space where artists, audiences, and ideas come together to celebrate India’s vibrant cultural fabric and create memorable experiences. The rebranding marks a new chapter for MLR Cultural Centre as it strengthens its position as a leading destination for art, music, and cultural performances in Bengaluru and beyond.
Renaissance Bengaluru Race Course Hotel has announced the elevation of Stephen George as its Director of Operations, further strengthening the hotel's leadership team. With more than 20 years of experience in the hospitality industry, Stephen takes on the new role after serving as Director of Food & Beverage, where he made significant contributions to the hotel's operational performance, guest satisfaction and business growth. In his new position, Stephen will work closely with the General Manager to oversee day-to-day hotel operations, enhance business performance, improve guest experiences and ensure operational excellence across all departments while maintaining Marriott and Renaissance brand standards. Since joining the hotel in 2024, Stephen has played an important role in driving the growth of the food and beverage business, managing large-scale events, supporting the hotel's renovation journey and building a strong, high-performing team culture. Before joining Renaissance Bengaluru Race Course Hotel, he held leadership roles with leading hospitality brands including Hyatt, Club Mahindra, Al Raha Beach Hotel Abu Dhabi and Park Hyatt Goa, bringing extensive operational expertise to his new position. Speaking on his elevation, Stephen George, Director of Operations, Renaissance Bengaluru Race Course Hotel, said: "It is a privilege to take on this role at a hotel that has been an important part of my professional journey. I look forward to working with our teams to build on our strong foundation, drive operational excellence and create memorable guest experiences while supporting the hotel's continued growth." Welcoming him to his new role, Sita Lekshmi, General Manager, Renaissance Bengaluru Race Course Hotel, said: "Stephen has consistently demonstrated strong operational leadership, a collaborative approach and a deep understanding of our business. His elevation reflects the confidence we have in his ability to lead the hotel into its next phase of growth while continuing to deliver exceptional experiences for our guests." With this leadership elevation, Renaissance Bengaluru Race Course Hotel continues to invest in developing internal talent while reinforcing its focus on operational excellence and delivering exceptional guest experiences.
Sofitel Legend Metropole Hanoi has announced two key leadership appointments to strengthen its food and beverage operations. The iconic luxury hotel has named Kevin Danet as Director of Food and Beverage and Liam Nealon as Director of Culinary, reinforcing its commitment to delivering world-class dining experiences. The appointments come as the hotel celebrates its 125th anniversary, with a year-long programme of immersive culinary experiences planned throughout 2026. Kevin Danet brings more than a decade of hospitality experience in Vietnam to his new role. Having previously served as Assistant Director of Food and Beverage at Sofitel Legend Metropole Hanoi for nearly two years, he has a deep understanding of the local market and the hotel's operations. He will now oversee the property's eight food and beverage outlets, including the renowned French fine dining restaurant Le Beaulieu. Speaking about his approach to hospitality, Kevin said: “Beautiful venues and exceptional cuisine are important, but what guests remember most is how we made them feel.” Joining him is Liam Nealon, who takes on the role of Director of Culinary. With 25 years of international experience across Australia, Asia and Europe, Liam most recently served at Four Seasons Resort Bali. He is recognised for his focus on high-quality ingredients, natural flavours and creating engaging dining experiences. Sharing his vision, Liam said: “I am particularly passionate about collaborating closely with service teams to foster meaningful guest connections and memorable moments.” Commenting on the appointments, George Koumendakos, General Manager of Sofitel Legend Metropole Hanoi, said: “We are delighted to work with Kevin and also welcome Liam to the Metropole family and further strengthen the synergy between the kitchen and the dining room. Their combined expertise and passion will further elevate our culinary offering as we celebrate 125 years of legendary hospitality in Hanoi. This is an exciting new chapter that perfectly aligns with our commitment to delivering exceptional, memorable experiences for our guests.” As part of its anniversary celebrations, Sofitel Legend Metropole Hanoi will continue to host a curated calendar of gastronomic experiences across its acclaimed restaurants and bars throughout 2026, blending timeless elegance with fresh culinary ideas and exceptional hospitality.
Enterprise Facial Recognition System in the UAE
Facial Recognition Software Centrally Managed and Reported Centrally deployed Facial Recognition Software gives IT security teams one dashboard for policy configuration, incident review, and compliance reporting across every site, replacing the fragmented visibility that comes from each location managing its own separate system independently. Facial Recognition Solution Procurement for Enterprise Buyers Enterprise procurement for a Facial Recognition Solution typically weighs vendor stability, long-term support commitments, and integration capability with existing enterprise systems like HRIS and identity management platforms far more heavily than a single-site buyer would, since a poor vendor choice at this scale is considerably costlier to unwind. Facial Recognition System UAE: Multi-Site Enterprise Deployment Organisations rolling out a Facial Recognition System UAE-wide across multiple offices typically phase deployment by site priority, starting with headquarters or highest-risk locations before extending the same standard to smaller branch offices over subsequent phases. Rolling out a Facial Recognition System across an entire enterprise surfaces governance and consistency challenges a single-site deployment never encounters. Reliable Face Detection performing equally across varied site conditions, Facial Identification against one consolidated database, and consistent Facial Authentication standards at every door together give large organisations the uniform experience employees and auditors both expect. Treating Facial Recognition Access Control as a governance tool, standardising Facial Recognition Device hardware, and centrally managing Facial Recognition Software all reduce the operational complexity that comes with scale. Choosing the right Facial Recognition Solution through a genuinely enterprise-grade procurement process makes that consistency achievable. As Facial Recognition System UAE deployments extend across entire organisations — often beginning with a Facial Recognition System Dubai headquarters rollout before expanding regionally — enterprises that plan for governance from day one avoids the fragmented, difficult-to-audit patchwork that ad hoc, site-by-site procurement inevitably creates. Facial Recognition System Facial Recognition Solution Facial Recognition Device
Click Hotels Bengaluru by Suba Hotels: A Beacon of Excellence for Modern Travelers & Single Lady Guests.
Nasimul H. Sarkar: Driving Hospitality Excellence Through Leadership, Guest Satisfaction, and Business Growth In an industry where exceptional guest experiences and strong financial performance go hand in hand, Nasimul H. Sarkar has established himself as a distinguished hospitality leader with over 17 years of experience in hotel operations, revenue management, guest relations, and organizational leadership. Currently serving as Area General Manager at Click Hotels by Suba Group, Nasimul has built a reputation for transforming hotel operations through a combination of strategic vision, operational excellence, and a relentless commitment to guest satisfaction. His leadership philosophy is rooted in professionalism, empathy, and service excellence—qualities that have consistently earned the appreciation of guests, colleagues, and stakeholders alike. Throughout his hospitality career, Nasimul has successfully managed and contributed to the growth of several renowned hotel brands and properties, including Le Méridien (222 keys), Pride Hotels (153 keys), Club Mahindra (220 keys), Vijan Mahal (109 keys), and Goldfinch Hotels (59 keys). His extensive experience across luxury, leisure, and business hospitality segments has equipped him with a comprehensive understanding of guest expectations and operational best practices. A firm believer that hospitality begins with genuine care and personalized service, Nasimul has consistently focused on creating memorable guest experiences. His dedication to understanding and exceeding guest expectations has resulted in outstanding guest feedback and an impressive average review rating of 4.6, reflecting the trust and satisfaction of travellers from across the country and beyond. Under his leadership, hotels have witnessed significant improvements in service standards, employee engagement, and operational efficiency. His ability to build motivated teams and foster a culture of accountability and excellence has played a crucial role in enhancing guest loyalty and strengthening brand reputation. Beyond guest satisfaction, Nasimul has demonstrated exceptional business acumen by delivering strong financial results. Through strategic cost control, revenue optimization initiatives, and efficient resource management, he has successfully contributed to a 40% improvement in Gross Operating Profit (GOP), reinforcing his ability to balance guest-centric service with sustainable business growth. At Click Hotels by Suba Group, Nasimul continues to play a pivotal role in positioning the brand as a preferred choice for business travellers and frequent visitors. His focus on innovation, operational discipline, and customer satisfaction has helped create welcoming environments that consistently deliver value to guests while maximizing organizational performance. As the hospitality industry evolves to meet the changing needs of modern travellers, Nasimul H. Sarkar remains committed to raising service standards, driving profitability, and inspiring teams to achieve excellence. With a career defined by integrity, leadership, guest satisfaction, and measurable business success, he exemplifies the qualities of a modern hospitality professional dedicated to shaping the future of the industry. His journey stands as a testament to the impact that passion, perseverance, and people-focused leadership can have in creating exceptional hospitality experiences and sustainable organizational growth.
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Munnar Group Stay
For Munnar Group Stay Bookings - https://munnardormitory.com/munnar-group-stay Activities and Experiences During Your Group Stay at Munnar. From tea plantation tours and treks to jeep safaris and adventure sports, make use of your group's stay in Munnar. Organise bonfire nights or team-building games for your groups, holding custom events on request, or celebrate special occasions with us; We have local experiences and cultural shows lined up for various types of groups. Food Options and Meal Plans for Group Stay in Munnar. Most group accommodations in Munnar come with meal packages, which can be modified according to dietary needs, such as vegetarian, vegan, or Jain. Facilities for BBQs or outdoor dining, or making your own meals, are available. This means that whatever you wish to do, Munnar group stays will offer delicious options that are equally convenient for everyone. Munnar Group Stay Guide: Travel, Attractions, and Essentials. Munnar Group Stay will provide all the information you could ever dream of needing to have a lovely trip with friends, family, school group mates, or else people from work. For travel, determine the bus schedule of KSRTC, train connectivity based on Aluva or Ernakulam, or pre-book some taxis for your group travel. List Eravikulam National Park, Kannan Devan Tea Museum, and some of the Best Trekking Trails. Kindly have a look at the weather prediction and dress to match that season: warm woollens in winter and raincoats in the monsoon. Last but not least, remember to check the availability of group rooms and the cancellation policy and don’t hesitate to contact our support team for any retained booking assistance. Close by, budget-food eateries are easily accessed plus 24/7 drug stores and hospitals. It is suggested to use Google Maps on your precise way to our property. For those critical hints and links, your group is kept well-informed and profoundly satisfied throughout your stay with Munnar Group Stay.
Sunfeast YiPPee! Reimagines 13 Iconic Odia Festive Recipes with a Noodle Twist
IHCL Goa Showcases Smart Hospitality Innovations at Tech Fest 2026
Hyeglo Beauty Debuts as India's First Intelligent Beauty House
Radisson Blu Hotel & Convention Centre, Kigali Marks 10 Years of Hospitality Excellence
DoubleTree Suites by Hilton Bengaluru Outer Ring Road Unveils Reimagined Menu at Spot 360
DoubleTree Suites by Hilton Bengaluru Outer Ring Road has unveiled a refreshed m...
The Aarlis Hotel Panchkula, a Vignette Collection Hotel by IHG, Opens in North India
SSIEL Group has opened The Aarlis Hotel Panchkula, the first Vignette Collection...
The Spice Route at The Imperial New Delhi Introduces Seasonal Menu with New Ethnic Asian Creations
The Spice Route at The Imperial New Delhi has launched a refreshed seasonal menu...
Commercial Flights to Shift to Alluri Sitarama Raju International Airport from August 17
Commercial flight operations will move from Visakhapatnam Airport to Alluri Sita...
Live Your City Brings Back The Jazz Room to Delhi for an Immersive Musical Experience
Following the success of its first edition, The Jazz Room is returning to Delhi with another immersive evening celebrating the timeless rhythm, soul, and legacy of jazz. Presented by Live Your City by Fever Labs Inc, the experience invites audiences to step into the world of New Orleans jazz through intimate live performances and a classic jazz club atmosphere. Having been presented across more than 100 cities worldwide, The Jazz Room recreates the charm of traditional jazz venues, offering guests an intimate setting where talented musicians bring the genre’s history and energy to life. The experience features a curated repertoire of jazz classics along with tributes to legendary artists including Louis Armstrong and Frank Sinatra, taking audiences on a musical journey through one of the world’s most influential genres. Speaking about the return of the experience to Delhi, Pranjal Begwani, The Jazz Room Lead – India, Live Your City by Fever, said that the event goes beyond a traditional concert by creating an intimate environment where audiences can connect with jazz in an authentic and engaging way. He added that Live Your City continues to expand its portfolio of original experiences in India, offering audiences access to unique cultural and entertainment formats. Each 60-minute performance unfolds in a jazz club-inspired setting, with audiences seated at tables and enjoying drinks while musicians combine structured arrangements with spontaneous improvisation — a defining element of jazz music. Every performance delivers a unique experience shaped by the emotion, creativity, and energy of the artists. Building on the success of Candlelight Concerts, Live Your City continues its focus on creating premium immersive entertainment experiences that connect audiences with culture through innovative formats. The upcoming edition of The Jazz Room: A Journey to the Heart of New Orleans will be hosted at The Piano Man, Eldeco Centre, New Delhi, on 16 August 2026, offering guests an opportunity to experience the atmosphere and spontaneity of a classic jazz club. Event Details: Event: The Jazz Room: A Journey to the Heart of New OrleansVenue: The Piano Man, Eldeco Centre, New DelhiDate: 16 August 2026Show Timings: 4:30 PM and 7:00 PMDuration: Approximately 60 minutesPricing: Starting from ₹1,699Age Requirement: 18+Accessibility: Wheelchair accessible venue
Together Hosts Exclusive Fred Again Listening Party in Collaboration with Jigger Shots and DJ Chosen1
Together, Delhi’s first hidden listening room and cocktail bar, is set to host an exclusive Fred Again Listening Party on Friday, 7 August 2026, bringing together music enthusiasts, cocktail lovers, and the city’s creative community for a one-night immersive experience. Known for its music-first approach and thoughtfully crafted cocktails, Together will collaborate with Jigger Shots and DJ Chosen1 to create an evening that blends curated sound, innovative mixology, and intimate hospitality. The event marks a special three-way collaboration, combining Together’s immersive listening room environment, Jigger Shots’ cocktail craftsmanship, and DJ Chosen1’s musical curation. Designed around the music and emotions of electronic music artist Fred Again, the evening will feature a specially curated listening set taking guests through some of his most iconic tracks. Adding to the experience, guests can enjoy an exclusive event-only cocktail menu featuring four signature cocktails created by Jigger Shots. Inspired by the energy, storytelling, and emotions associated with Fred Again’s music, the cocktails are designed to complement the overall sensory experience. Each ticket includes a complimentary welcome shot by Jigger Shots, while guests can also explore Together’s signature food menu throughout the evening, offering dishes curated to pair with the intimate listening experience. With Swiggy Scenes and District as the official ticketing partners, the event aims to bring together a community of music lovers for a unique celebration of sound, cocktails, and culture. With limited capacity, guests are encouraged to reserve their spots early. Event Details: Event: Fred Again Listening PartyDate: Friday, 7 August 2026Time: 10:30 PM onwardsVenue: Together, 3rd Floor, Enter via the Lift, Down the Alley, Off Street D7, Vasant Vihar, New Delhi – 110057Ticket Price: ₹599 (includes one complimentary welcome shot by Jigger Shots)Ticketing Partners: Swiggy Scenes and District
Sayaji Raipur Unveils Special Independence Day Buffet at Cravings
Sayaji Raipur is set to celebrate the spirit of Independence Day with a specially curated dining experience at its signature all-day dining restaurant, Cravings, on 15th August 2026. Designed to bring together great food, festive cheer and warm hospitality, the celebration promises an enjoyable experience for families, friends and corporate groups. The Independence Day Special Buffet draws inspiration from India's rich culinary heritage, featuring a wide selection of regional delicacies alongside contemporary favourites. The menu has been thoughtfully crafted to reflect the country's diverse flavours while creating a memorable festive dining experience. To make the celebration even more special, Sayaji Raipur is offering an exclusive 79% dining celebration offer* on select dining experiences, subject to the hotel's terms and conditions. Guests can look forward to an elaborate spread of appetisers, live cooking stations, regional main courses, freshly baked breads, indulgent desserts and refreshing beverages, all prepared by the hotel's culinary team. Speaking about the celebration, Mr. Rohit Kumar, Director of F&B, Sayaji Raipur, said: "Independence Day is a time to celebrate our nation's unity, culture and traditions. Through this specially curated dining experience, we wish to bring families together over great food while creating memorable moments in the true spirit of Indian hospitality." Sayaji Raipur has consistently introduced themed culinary experiences throughout the year, highlighting festivals, regional cuisines and seasonal flavours. This Independence Day celebration continues that tradition by offering guests a unique way to mark the national holiday through an exceptional dining experience. Guests are encouraged to reserve their tables in advance, as high demand is expected during the festive holiday. Event Details Event: Independence Day Special Buffet Date: 15th August 2026 Venue: Cravings – All Day Dining, Sayaji Raipur Special Offer: Exclusive 79% dining celebration offer (applicable as per hotel terms and conditions).
Boutique hospitality is steadily redefining the way travellers experience destinations, placing greater emphasis on authenticity, meaningful connections, and memorable stays. Among the brands leading this shift is Seclude Hotels, known for transforming unique homes into immersive hospitality experiences that celebrate heritage, local culture, and personalised service. In an exclusive conversation with Hospitality News, Ramit Sethi, Co-founder and Director of Seclude Hotels, shares the vision that has shaped the brand's remarkable journey. From the inspiration behind the successful Creators Club initiative to Seclude's commitment to responsible tourism, Sethi discusses how the company continues to build experiences that extend far beyond accommodation. The conversation also explores Seclude's role in strengthening local tourism ecosystems by creating employment opportunities, collaborating with surrounding communities, and encouraging travellers to discover offbeat destinations through authentic experiences. Drawing from his corporate leadership background and entrepreneurial journey, Sethi reflects on the guest-first philosophy rooted in seva bhav that continues to guide every decision at Seclude. Readers will also discover how the brand's carefully curated 'Rent Your Home' model helps preserve the individuality of every property while ensuring consistent quality and personalised hospitality. In addition, Sethi shares Seclude's long-term vision for purposeful expansion, explaining why the company prioritises destinations with heritage, character, and unique stories over rapid growth. The discussion further highlights why Seclude's boutique properties have become preferred venues for intimate weddings, milestone celebrations, anniversaries, and family reunions, where every occasion becomes part of a memorable story. Packed with insights on boutique hospitality, destination development, experiential travel, creator-led marketing, and evolving guest expectations, this exclusive feature offers an engaging perspective on one of India's most distinctive hospitality brands. It was a truly insightful conversation with Ramit Sethi, offering valuable perspectives on the future of experiential hospitality and destination-led travel. To read the complete exclusive interview, pick up the August edition of Hospitality News magazine or visit our website to explore the full feature.
As India's hospitality industry accelerates into a new era of growth, conversations around talent, operational excellence, and future-ready leadership have never been more important. While the sector continues to expand with strong government support and increasing investment, one question remains at the heart of its success, how can hospitality professionals be better prepared for the realities of modern hotel operations? In this exclusive feature for Hospitality News August Magazine, we had the opportunity to engage with Sanjeev Kumar FIH, Founder of HOSPI Sigma™, whose decades of leadership across some of the world's most respected hotel brands have shaped a unique perspective on hospitality capability and operational excellence. Drawing from over 30 years of experience spanning Taj Hotels, ITC Hotels, Starwood Hotels & Resorts (now Marriott International), Premier Inn, and international leadership assignments, Kumar shares the journey that led to the creation of the world's first Unified Lean Six Sigma-based capability framework designed exclusively for hospitality. His insights go beyond conventional training, exploring how structured thinking, operational discipline, and decision-making under pressure can transform hospitality professionals at every stage of their careers. The feature also explores the industry's widening skills gap, the growing importance of capability-based learning, HOSPI Sigma™'s expanding collaborations with hospitality institutes and hotel groups, and how the framework aligns with India's ambitious vision for hospitality education and workforce development. Adding further depth to the conversation, the leadership team behind HOSPI Sigma™ discusses the importance of globally recognised professional development, stronger academia-industry collaboration, inclusive talent development, and building an ecosystem that prepares professionals for long-term success. Rather than revealing every insight here, this feature offers only a glimpse into a conversation that examines where hospitality education stands today and where it must go next. From operational challenges to leadership philosophy, and from structured capability development to the future of hospitality talent, the discussion presents valuable perspectives for hotel leaders, educators, students, and industry professionals alike. It was a privilege to engage in such a thoughtful and forward-looking conversation with Sanjeev Kumar FIH and the HOSPI Sigma™ leadership team. To explore the complete feature and gain deeper insights into their vision for transforming hospitality capability, read the full interview in the Hospitality News August Magazine, available on our website, or experience it in the print edition by getting your physical copy.
With over two decades of experience in the hospitality industry, Rahul Makhija, General Manager at Apeejay Surrendra Park Hotels Limited, has consistently championed a guest-first philosophy while leading The Park Navi Mumbai with a vision rooted in innovation, service excellence, and meaningful hospitality. In an exclusive featured conversation with Hospitality News, Rahul Makhija shares valuable insights drawn from his extensive leadership journey, offering readers a deeper understanding of the evolving dynamics shaping India's hospitality landscape. From building resilient hospitality businesses and creating personalised guest experiences to navigating global uncertainties, embracing sustainability, and responding to changing food, beverage, and nightlife trends, the conversation explores the priorities that define modern hotel leadership. The interview also highlights how The Park Navi Mumbai continues to strengthen its presence as Navi Mumbai evolves into one of India's fastest-growing business and infrastructure destinations. Rahul Makhija discusses the hotel's role in supporting this transformation through world-class hospitality, talent development, community engagement, and experiences that reflect the brand's distinctive lifestyle philosophy. Readers will also discover his perspectives on balancing innovation with operational excellence, understanding changing guest expectations, leveraging technology without compromising the human touch, and creating long-term value for guests, employees, partners, and stakeholders alike. His thoughtful responses offer meaningful takeaways for hospitality professionals, industry leaders, aspiring hoteliers, and business enthusiasts seeking to understand the future direction of the sector. Whether it is adapting to global market conditions, delivering memorable guest journeys, or building a more responsible and sustainable future, every response reflects a leadership approach centred on trust, consistency, and continuous evolution. The conversation offers practical insights into how hospitality brands can remain relevant while staying true to their identity in an increasingly competitive marketplace. It was truly a meaningful and insightful conversation with Rahul Makhija, whose perspectives reinforce the importance of people, purpose, and innovation in shaping exceptional hospitality experiences. To read the complete exclusive interview, explore the Hospitality News August Magazine on our website or grab your physical copy and discover the full conversation along with many more inspiring stories, industry insights, and exclusive features from the world of hospitality.
Ramit Sethi
Co founder of Seclude Hotels
Sanjeev Kumar FIH
Founder of HOSPI Sigma™
Rahul Makhija
General Manager at Apeejay Surrendra Park Hotels Limited
and many more from top industry leaders
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