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By Author
Published on January 3, 2024
ITC, a name synonymous with diverse business ventures, is set to elevate its presence in the food-tech industry by expanding its cloud kitchen business. This innovative move comes as the conglomerate identifies food-tech as a key growth vector. Currently operating in Bengaluru and Chennai, ITC's cloud kitchens have become a preferred choice for North Indian daily and gourmet cuisines, as well as bakery products.
The company's foray into the cloud kitchen landscape is marked by three distinct brands: ITC Aashirvaad Soul Creations for daily comfort food, ITC Master Chef Creations for gourmet delights, and ITC Sunfeast Baked Creations for bakery treats. With 19 cloud kitchens in Bengaluru and four in Chennai, ITC has already achieved the milestone of breaking even in these locations.
Hemant Malik, Executive Director at ITC, shares insights into the success of the venture, citing a winning formula that includes established brands, cuisine expertise from ITC Hotels' chefs, and the backing of the packaged foods business. "The tech-learning needed for the business comes from our focus on digitalization," adds Malik.
The business model involves the establishment of a central kitchen and satellite kitchens in cities where ITC operates. This strategic layout aligns with the preferences of food delivery giants like Swiggy and Zomato, who prefer kitchens every 2.5-3 km. ITC aims to replicate its success in Bengaluru by becoming a market leader in the premium space in other cities.
"We are already the market leader in Bengaluru in the premium space within two years of operation and will now scale up in other cities," says Malik. The cloud kitchen central kitchen in Bengaluru has the capability to service both Chennai and Hyderabad, showcasing ITC's commitment to operational efficiency.
Going beyond its current offerings, ITC plans to diversify its cloud kitchen menu by evaluating the addition of breakfast and oriental cuisines. Malik emphasises the company's strategy to introduce new cuisines and meals alongside expanding its presence in metro cities.
Noteworthy is the fact that ITC's cloud kitchens boast an average order value of Rs 900, double that of the industry average. The key differentiators from ITC Hotels' kitchens include a 5% Goods and Services Tax (GST) compared to 18% for hotel restaurants, and a focus on quick service.
In an investor presentation, ITC highlighted the institutional synergies between its cloud kitchen business and other segments, such as packaging solutions, digital-first approaches, and culinary expertise. With over one million orders already delivered, ITC aims to capitalise on the 10% market share occupied by cloud kitchens in the food delivery platform landscape.
However, the presentation also acknowledged challenges, particularly the scalability issues associated with North Indian cuisine due to its dependency on chef skills and the lack of standardisation. Nevertheless, ITC's strategic approach and commitment to innovation position it as a formidable player in the evolving landscape of the food-tech industry.
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By Hariharan U
Published on February 23, 2026
A globally loved dining experience has arrived in the city. Starting 20th February 2026, Le Petit Chef, the world’s smallest chef and biggest dinner show will be hosted at Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park.
After travelling to over 70 countries including Dubai, London, Paris, and Singapore, this 3D dining spectacle now makes its South India debut in Bengaluru.
Le Petit Chef turns the dining table into a live stage using advanced 3D projection mapping technology. With specially installed projection systems at the hotel, a tiny 6-inch animated chef appears right on the guest’s plate. The miniature chef sets off on a playful journey, attempting to cook gourmet dishes with entertaining twists and fun moments in between courses.
As the animated sequence ends, the real culinary team presents the actual dish, styled closely to what guests just saw on their plates. This smooth shift from animation to real food makes the experience both engaging and memorable.
The pre-selected menu features dishes such as Hand-Crafted Ratatouille Cannelloni, Grilled Roman Artichoke with Burrata, Lemon Persillade Atlantic King Prawn, and Coconut and Jaggery Crème Brûlée.
Guests can choose from three menu options Elite, Grand, and Kids, each available in vegetarian and non-vegetarian variants. The experience is designed for couples, families, children’s birthday celebrations, corporate gatherings, and special occasions.
Le Petit Chef will run at Hilton Bengaluru Embassy Manyata Business Park from 20th February 2026 onwards. Due to limited seating, advance reservations are strongly recommended. For show timings and bookings, guests can call +91-6361104821 or email Blrgs_rnl@hilton.com
Le Petit Chef was created in 2015 by the Belgian art collective Skullmapping, founded by artists Filip Sterckx and Antoon Verbeeck. The concept has since become a global dining attraction, blending art and technology in a unique way.
With this launch, Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park adds another standout culinary experience to Bengaluru’s dining scene
Published on February 22, 2026
The World Café at Sheraton Grand Bangalore Hotel at Brigade Gateway has unveiled a refreshed all-day dining experience, bringing together comfort food and wholesome choices under one roof.
Built to match different moments of the day, the new menu blends global flavours with a playful twist. Inspired by the idea of a comic strip, each dish is presented as part of a larger story, adding colour and creativity to everyday dining. The concept is especially suited for busy professionals looking for quick yet enjoyable meals in a relaxed setting.
Breakfast begins with freshly brewed coffees and familiar classics such as Eggs Your Way, The Big English, and the Vegan Jogger's Breakfast. For those with a sweet tooth, options include Maple French Toast, Coconut Pancakes, and a range of freshly baked croissants, muffins, cookies and pastries.
The lighter section of the menu offers dishes like the Acai Bowl, Mixed Quinoa Bowl, and Feta & Zhoug Fattoush. Guests can also opt for quick bites such as samosas and puffs.
For lunch, café favourites such as the Caprese Panini, Bombay Sandwich, and Vegan Burger are available, along with hearty mains like Truffle & Mushroom Penne and Chilli & Garlic Linguine.
The beverage selection features fresh fruit juices, smoothies, cold coffees, and signature cold brews. As the day winds down, guests can enjoy wine by the glass and handcrafted sangrias in a relaxed evening setting.
With this refreshed menu and a contemporary ambience, The World Café at Sheraton Grand Bangalore Hotel at Brigade Gateway continues to be a convenient choice for casual breakfasts, business lunches, and easy evening meet-ups in the city.
Published on February 21, 2026
Loya continues its culinary journey through North India with a special dessert chapter titled ‘Mittha’ at Taj Mahal Palace. Inspired by halwai traditions, old family recipes, and the warmth of festive gatherings, the new menu brings back familiar flavours in a refined and modern style.
At the heart of ‘Mittha’ is nostalgia. Each dessert tells a story of childhood memories and shared celebrations, while presenting the sweets in a way that fits today’s fine dining experience.
Among the highlights is Badana Pearls, a delicate mix of rabri and saffron foam, finished with pistachios and almonds. It balances richness with a light texture.
Doodh Jalebi brings together crisp jalebis with pista, chuara and warm kesar milk, offering both crunch and comfort in every bite.
Kulfi Pop features a four-flavour kulfi board with rose petal, saffron-cardamom, royal paan leaf and malai. It is designed as a playful yet elegant tasting experience.
Falooda layers almond kulfi with rose rabri, creating a fragrant and textured dessert.
Gud–Ke–Maan, inspired by the chef's grandmother's recipe, is a slow-cooked badam kheer that carries deep nostalgia.
Loya Khel adds a modern twist with chikoo mousse and biscuit cake paired with coconut grass, blending tradition with creativity.
The experience does not end with dessert. ‘Baad Mein’ offers a curated selection of digestifs and Himalayan teas, encouraging guests to slow down and enjoy the final moments of the meal.
With ‘Mittha’, Loya at Taj Mahal Palace turns dessert into more than just a final course. It becomes a celebration of memory, craft, and comfort, served with elegance.
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