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By Author
Published on January 3, 2024
ITC, a name synonymous with diverse business ventures, is set to elevate its presence in the food-tech industry by expanding its cloud kitchen business. This innovative move comes as the conglomerate identifies food-tech as a key growth vector. Currently operating in Bengaluru and Chennai, ITC's cloud kitchens have become a preferred choice for North Indian daily and gourmet cuisines, as well as bakery products.
The company's foray into the cloud kitchen landscape is marked by three distinct brands: ITC Aashirvaad Soul Creations for daily comfort food, ITC Master Chef Creations for gourmet delights, and ITC Sunfeast Baked Creations for bakery treats. With 19 cloud kitchens in Bengaluru and four in Chennai, ITC has already achieved the milestone of breaking even in these locations.
Hemant Malik, Executive Director at ITC, shares insights into the success of the venture, citing a winning formula that includes established brands, cuisine expertise from ITC Hotels' chefs, and the backing of the packaged foods business. "The tech-learning needed for the business comes from our focus on digitalization," adds Malik.
The business model involves the establishment of a central kitchen and satellite kitchens in cities where ITC operates. This strategic layout aligns with the preferences of food delivery giants like Swiggy and Zomato, who prefer kitchens every 2.5-3 km. ITC aims to replicate its success in Bengaluru by becoming a market leader in the premium space in other cities.
"We are already the market leader in Bengaluru in the premium space within two years of operation and will now scale up in other cities," says Malik. The cloud kitchen central kitchen in Bengaluru has the capability to service both Chennai and Hyderabad, showcasing ITC's commitment to operational efficiency.
Going beyond its current offerings, ITC plans to diversify its cloud kitchen menu by evaluating the addition of breakfast and oriental cuisines. Malik emphasises the company's strategy to introduce new cuisines and meals alongside expanding its presence in metro cities.
Noteworthy is the fact that ITC's cloud kitchens boast an average order value of Rs 900, double that of the industry average. The key differentiators from ITC Hotels' kitchens include a 5% Goods and Services Tax (GST) compared to 18% for hotel restaurants, and a focus on quick service.
In an investor presentation, ITC highlighted the institutional synergies between its cloud kitchen business and other segments, such as packaging solutions, digital-first approaches, and culinary expertise. With over one million orders already delivered, ITC aims to capitalise on the 10% market share occupied by cloud kitchens in the food delivery platform landscape.
However, the presentation also acknowledged challenges, particularly the scalability issues associated with North Indian cuisine due to its dependency on chef skills and the lack of standardisation. Nevertheless, ITC's strategic approach and commitment to innovation position it as a formidable player in the evolving landscape of the food-tech industry.
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By Manu Vardhan Kannan
Published on July 21, 2026
Hyatt Centric Hebbal Bengaluru has unveiled Oohmami, a new rooftop dining destination that brings together contemporary Pan-Asian cuisine, signature cocktails and immersive entertainment in a vibrant setting overlooking the city.
Located on the 12th floor of the hotel, Oohmami has been designed as a day-to-night destination where guests can enjoy bold flavours, curated music and a lively social atmosphere. The concept blends modern dining with engaging hospitality, offering an experience that extends beyond a traditional restaurant visit.
The opening marks a new addition to Hyatt Centric Hebbal Bengaluru's food and beverage portfolio, with a focus on creating memorable culinary and social experiences for both residents and visitors.
Commenting on the launch, Manuj Sawhney, General Manager, Hyatt Centric Hebbal Bengaluru, said:
“We are incredibly excited to reveal Oohmami to Bengaluru. This has been a deeply collaborative journey, with our teams thoughtfully curating every detail, from the design language and interiors to the culinary and beverage experiences to create a destination that feels distinctive, welcoming and relevant to a wide range of occasions. As we open our doors, we are excited to invite the city to TURN UP THE HEAT with us.”
The menu features a range of contemporary Pan-Asian dishes, including Cream Cheese Dim Sum, Seoul Spicy Prawn Ramyun, Bang On Shrimp, Tokyo Chicken Karaage, and Thai Galangal Dumpling Soup, showcasing a modern interpretation of Asian flavours.
Complementing the food is a thoughtfully curated beverage programme centred on contemporary cocktails, while live performances, curated music and immersive programming add to the rooftop venue's energetic atmosphere.
Launched on July 17, 2026, Oohmami is currently accepting reservations for dinner service, welcoming guests to experience a new rooftop dining destination where flavour, music and city views come together.
By Hariharan U
Jaypee Hotels has introduced its exclusive seasonal 'More Mango' menu at The Boomerang Café, offering guests a refreshing culinary experience inspired by India's favourite summer fruit.
Curated by Executive Chef Harsha Pal Singh, the limited-period menu brings together fresh seasonal mangoes, premium ingredients, and contemporary culinary techniques to showcase the versatility of the king of fruits across beverages, appetisers, salads, and desserts.
Designed to celebrate the vibrant flavours of the season, the specially crafted menu combines traditional favourites with innovative creations, highlighting the natural sweetness of ripe mangoes while pairing them with complementary ingredients that enhance every dish.
The beverage selection includes refreshing classics such as Aam Panna, Mango Shake, and Mango Lassi, all prepared using handpicked seasonal mangoes. Guests can also enjoy a variety of light and flavourful starters including Mango Salsa with Nachos, Mango Avocado Salad, and Chicken Mango Salad, offering a refreshing balance of fresh produce, herbs, and vibrant dressings.
The culinary experience concludes with indulgent desserts such as Cut Mango with Ice Cream and the traditional Mango Shrikhand, bringing together classic Indian flavours with the richness of seasonal mangoes.
Commenting on the launch, Executive Chef Harsha Pal Singh said that mango is much more than a seasonal fruit, representing nostalgia, celebration, and togetherness. He added that the "More Mango" menu has been designed to honour this beloved ingredient while presenting it through fresh and contemporary culinary interpretations that create memorable dining experiences.
The introduction of the seasonal menu reflects Jaypee Hotels' continued focus on creating innovative dining experiences centred around fresh, locally inspired ingredients. By blending authentic Indian flavours with modern culinary craftsmanship, The Boomerang Café continues to offer guests unique gastronomic experiences throughout the year.
Available for a limited period, the "More Mango" menu invites families, food enthusiasts, and mango lovers to savour the flavours of the season while experiencing Jaypee Hotels' signature hospitality.
Azure Hospitality has strengthened the expansion of its flagship North Indian restaurant brand, Dhaba Estd. 1986, with the successful launch of a new outlet in Civil Lines, Kanpur, marking another milestone in the brand's North India growth strategy.
Since opening, the restaurant has received an encouraging response from diners, reinforcing the brand's growing popularity and presence in the region.
Inspired by the timeless charm of India's traditional roadside dhabas, the new restaurant serves Dhaba Estd. 1986's signature menu featuring favourites such as Dal Dhaba, slow-cooked Balti Meat, Galouti Kebabs, robust tandoor specialities, handcrafted Indian breads, and an extensive selection of regional North Indian dishes. Guests can also enjoy the brand's recently introduced Desi Chinese menu, which blends nostalgic Indo-Chinese flavours with authentic recipes and consistent quality.
The Kanpur restaurant was launched under the leadership of Chef Kartik, Regional Brand Chef – Dhaba Estd. 1986, who led the entire pre-opening process. His responsibilities included kitchen planning, menu execution, recipe standardisation, chef recruitment and training, equipment planning, operational readiness, and ensuring the outlet opened in line with the brand's culinary standards.
Commenting on the launch, Chef Kartik said the response from Kanpur diners has been extremely encouraging since opening. He noted that the vision was to create a restaurant that remains true to the spirit of India's legendary dhabas while delivering the consistency and quality expected from a contemporary hospitality brand.
He added that signature dishes such as Dal Dhaba, Balti Meat, and Galouti Kebabs continue to be guest favourites, while the newly introduced Desi Chinese range has also received an excellent response, reflecting the brand's philosophy of preserving traditional flavours while introducing thoughtful innovation.
With over 15 years of culinary experience, Chef Kartik has played a significant role in the expansion of Dhaba Estd. 1986, leading menu innovation, recipe standardisation, restaurant openings, and culinary training across the brand. His emphasis on operational excellence and authentic North Indian cuisine has helped maintain consistency across every outlet.
The Kanpur launch marks another step in Azure Hospitality's expansion plans for Dhaba Estd. 1986. By combining traditional recipes, regional flavours, and contemporary dining experiences, the brand continues to strengthen its position in India's casual dining sector while introducing the essence of the country's iconic dhaba culture to a wider audience.
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