You have Successfully logged In !
Already have an account? Login
By clicking Register you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Don't have an account?Register
Enter your E-mail address below, We will send the verification code
Please enter the code send to
Didn't receive the email?Click to resend
Your password has been successfully reset!.
Please login again to access your account.
An OTP has been sent to
Enter the 4-digit code
By Author
Published on January 3, 2024
ITC, a name synonymous with diverse business ventures, is set to elevate its presence in the food-tech industry by expanding its cloud kitchen business. This innovative move comes as the conglomerate identifies food-tech as a key growth vector. Currently operating in Bengaluru and Chennai, ITC's cloud kitchens have become a preferred choice for North Indian daily and gourmet cuisines, as well as bakery products.
The company's foray into the cloud kitchen landscape is marked by three distinct brands: ITC Aashirvaad Soul Creations for daily comfort food, ITC Master Chef Creations for gourmet delights, and ITC Sunfeast Baked Creations for bakery treats. With 19 cloud kitchens in Bengaluru and four in Chennai, ITC has already achieved the milestone of breaking even in these locations.
Hemant Malik, Executive Director at ITC, shares insights into the success of the venture, citing a winning formula that includes established brands, cuisine expertise from ITC Hotels' chefs, and the backing of the packaged foods business. "The tech-learning needed for the business comes from our focus on digitalization," adds Malik.
The business model involves the establishment of a central kitchen and satellite kitchens in cities where ITC operates. This strategic layout aligns with the preferences of food delivery giants like Swiggy and Zomato, who prefer kitchens every 2.5-3 km. ITC aims to replicate its success in Bengaluru by becoming a market leader in the premium space in other cities.
"We are already the market leader in Bengaluru in the premium space within two years of operation and will now scale up in other cities," says Malik. The cloud kitchen central kitchen in Bengaluru has the capability to service both Chennai and Hyderabad, showcasing ITC's commitment to operational efficiency.
Going beyond its current offerings, ITC plans to diversify its cloud kitchen menu by evaluating the addition of breakfast and oriental cuisines. Malik emphasises the company's strategy to introduce new cuisines and meals alongside expanding its presence in metro cities.
Noteworthy is the fact that ITC's cloud kitchens boast an average order value of Rs 900, double that of the industry average. The key differentiators from ITC Hotels' kitchens include a 5% Goods and Services Tax (GST) compared to 18% for hotel restaurants, and a focus on quick service.
In an investor presentation, ITC highlighted the institutional synergies between its cloud kitchen business and other segments, such as packaging solutions, digital-first approaches, and culinary expertise. With over one million orders already delivered, ITC aims to capitalise on the 10% market share occupied by cloud kitchens in the food delivery platform landscape.
However, the presentation also acknowledged challenges, particularly the scalability issues associated with North Indian cuisine due to its dependency on chef skills and the lack of standardisation. Nevertheless, ITC's strategic approach and commitment to innovation position it as a formidable player in the evolving landscape of the food-tech industry.
Bountyful Opens in Bengaluru, Celebrating India's Overlooked...
World Pasta Day 2026: Where to Find Mumbai’s Most Indulgent ...
FSSAI’s Recent Move on Infant Foods: Why It Matters
Chennai and Kolkata Airports May Go Private: Weighing the Pr...
By Hariharan U
Published on October 27, 2026
Baskin Robbins India has entered the waffle category with the launch of its New York Loaded Waffles, a new range of sandwich-style desserts combining loaded waffle bases, indulgent fillings and signature ice cream pairings.
The launch marks an expansion of the brand's portfolio beyond its core ice cream offering, tapping into demand for new dessert formats and indulgent snack options. The range features two waffle layers filled and topped with a combination of spreads, sauces and crunchy ingredients.
The waffle bases incorporate brownie, cheesecake and chocolate chip ingredients, while consumers can enjoy the creations on their own or pair them with Baskin Robbins ice creams and gelatos for an additional layer of indulgence.
The Blueberry 'N White Chocolate Waffle combines white chocolate spread with blueberry sauce and French biscuit flakes. It can be paired with Blueberry Cheesecake Gelato for a fruit-forward dessert with creamy and crunchy elements.
The Brownie 'N Nutella Choco Chip Waffle features a brownie-loaded base, creamy Nutella and chocolate chips. The suggested ice cream pairing is Chocolate & Roasted Hazelnut Gelato, adding further chocolate and nutty notes.
For those who enjoy caramelised flavours and contrasting textures, the Cheesecake & Lotus Biscoff Crumble Waffle combines a cheesecake-loaded base with Lotus Biscoff spread and crunchy crumble. The dessert can be paired with Biscoff Ice Cream.
Completing the range, the Chocolate Overload Waffle features a chocolate chip-loaded base with milk chocolate spread and additional chocolate chips. Bavarian Chocolate Ice Cream is the suggested pairing, extending the chocolate-led flavour profile.
Commenting on the launch, Mohit Khattar, CEO, Graviss Foods Pvt. Ltd. (Baskin Robbins India), said, “At Baskin Robbins India, innovation is central to how we continue to delight consumers. The addition of New York Loaded Waffle sandwiches allows us to bring a fresh perspective to a familiar favourite. Our New York Loaded Waffles combine American flair and heritage with our understanding of Indian palates. They offer distinctive ways for consumers to enjoy their sweet treats and snacks. This launch reflects our continued focus on expanding our portfolio with exciting offerings that blend international taste, texture and choice.”
With its entry into waffles, Baskin Robbins is broadening its dessert offering through a format that combines familiar flavours with customisable ice cream pairings. The launch reflects the brand's efforts to explore new consumption occasions while building on its established presence in India's ice cream and dessert market.
Italian pasta is often celebrated for its simplicity, but the difference between a familiar favourite and a memorable dish lies in the details. At Allora Milano, Chef Amit Baidya brings this philosophy to three pasta preparations, balancing carefully handled ingredients, precise cooking techniques and distinctive finishing touches.
From the richness of truffle butter to the freshness of garlic, olive oil and chilli, and the delicate emulsion behind a traditional-style Carbonara, each dish demonstrates how technique can shape the final experience.
Mac and Cheese is a familiar comfort food, loved for its creamy texture and cheesy richness. At Allora Milano, the classic receives an indulgent upgrade through a four-cheese combination, a golden baked crust and a signature finish of house-made truffle butter.
The macaroni is cooked al dente so it retains its bite while finishing in the sauce and oven. A house-made béchamel, combined with fresh cream, creates the base, while garlic warmed in olive oil and dried oregano add fragrance.
Each cheese contributes a distinct quality. Cheddar brings colour and sharpness, processed cheese supports a smooth consistency, mozzarella provides melt and stretch, and Parmigiano adds nutty, savoury depth.
The coated macaroni is topped with cheddar, mozzarella and Parmigiano, then baked until golden and lightly crisp. Just before serving, clarified butter infused with truffle oil is added, releasing an earthy aroma that complements the richness of the cheese.
On the plate: Creamy and indulgent, with a golden crust, a velvety centre and a fragrant truffle finish.
“Mac and Cheese is comfort food, and kids especially love it, but I wanted to give it something extra. We keep the pasta al dente so it doesn’t go soft in the oven, use four types of cheese for depth, and finish it with truffle butter so the aroma hits you the moment it reaches the table. It’s familiar, but a little more special,” says Chef Amit Baidya.
Garlic, olive oil and chilli form the foundation of Spaghetti Aglio e Olio, a dish that leaves little room for error. At Allora Milano, the preparation focuses on fresh pasta, layered heat and the careful use of starchy cooking water.
The spaghetti is blanched fresh for every order, cooked for approximately nine minutes and cooled in ice water to stop the cooking process while preserving its bite. The reserved pasta water later helps bring the oil and other ingredients together.
Extra virgin olive oil forms the base, followed by chopped garlic, Thai chillies and chilli flakes. The fresh chillies provide an immediate kick, while lightly toasted flakes contribute a deeper warmth. Garlic is cooked just until fragrant to prevent bitterness.
Black olives, whole cherry tomatoes and pre-blanched sun-dried tomatoes add contrasting flavours, from savoury saltiness to concentrated sweetness and bursts of freshness. Pasta water helps emulsify the oil and juices into a light, glossy coating. Fresh basil, parsley, black pepper and Parmigiano complete the preparation.
On the plate: Light and aromatic, with lively chilli heat, juicy tomatoes and fresh herbs rather than a heavy sauce.
“Aglio e Olio has only a few ingredients, so every detail matters. We cook the pasta fresh for each order, toast the chilli flakes for a smoky note, and keep the cherry tomatoes whole so you get that burst of freshness. It’s a dish found everywhere, but the technique is what makes it ours,” says Chef Amit Baidya.
Carbonara is one of Italy’s best-known pasta dishes, but its traditional preparation is often misunderstood. At Allora Milano, Chef Amit Baidya’s version uses handmade fettuccine and a sauce built around egg yolks and Pecorino Romano, without cream.
The fettuccine is prepared in-house using 00 flour, whole egg, salt and a little saffron water, which gives the pasta its golden hue. The dough is kneaded, rolled and cut before being refrigerated in small batches. Each portion is blanched fresh and finished directly in the sauce.
The sauce combines four egg yolks with an equal weight of finely grated Pecorino Romano. Garlic and parsley are warmed in olive oil, while starchy pasta water helps create an emulsion. The egg-and-cheese mixture is then incorporated over very low heat with constant whisking.
Temperature control is critical. Excessive heat can scramble the eggs or cause the cheese to separate, resulting in a grainy texture. When handled carefully, the ingredients form a glossy sauce that coats each ribbon of pasta.
The dish is served without meat as standard, with prawns, chicken or vegetables available on request. Each serving provides approximately 15 g of protein before additional toppings.
On the plate: Silky and savoury, with tender golden ribbons, a peppery finish and the distinctive bite of Pecorino Romano.
“Carbonara looks simple, but it’s one of the most technical dishes on our menu. The difference between a silky sauce and a scrambled one is a few seconds and a few degrees. We make the fettuccine fresh, add saffron for that golden colour, and build the sauce with nothing but yolks, Pecorino and pasta water. No cream, no shortcuts,” says Chef Amit Baidya.
Across these three preparations, Allora Milano presents different expressions of pasta, from indulgent comfort food to ingredient-led simplicity and technique-driven cooking. Each dish reflects how attention to texture, temperature and balance can give familiar recipes a distinctive identity.
Where: Allora Milano, Mumbai, Pune, Bengaluru and Ahmedabad
The Residency Towers Coimbatore has ushered in the festive season with its annual Grand Fruit-Mixing Ceremony, bringing together guests and the hotel's culinary team to prepare the traditional blend for its signature Christmas plum cakes.
The ceremony marked the beginning of the hotel's Christmas preparations, with nearly 1,000 kilograms of fruits and nuts assembled for the seasonal baking programme. The ingredients included almonds, walnuts, cranberries, raisins, figs, black currants and candied ginger.
The fruits and nuts were combined with spirits, demerara sugar and aromatic spices to create a rich mixture that will be left to mature ahead of Christmas. The ageing process allows the ingredients to develop their flavours and aromas before they are incorporated into the hotel's festive plum cakes.
The traditional ritual brought hotel associates and guests together, celebrating the spirit of the season through a culinary tradition that has become a familiar part of Christmas preparations across the hospitality industry.
The matured fruit mixture will be used to prepare the hotel's signature Christmas plum cakes at Krave Patisserie, where the seasonal offerings are expected to feature among the highlights of the festive period.
Speaking on the occasion, Mr. Amarnath S, General Manager, The Residency Towers Coimbatore, said, “The annual cake-mixing ceremony is one of the most cherished traditions that heralds the festive season. At The Residency Towers Coimbatore, we look forward to this occasion as it brings our team and guests together to celebrate the joy of Christmas through the art of baking. With nearly 1,000 kilograms of carefully selected fruits and nuts, we aim to create plum cakes that capture the warmth, richness and nostalgia associated with the season. We look forward to welcoming our guests to experience these festive flavours at Krave Patisserie.”
With the annual ceremony setting its Christmas preparations in motion, The Residency Towers Coimbatore is looking to bring the flavours and traditions of the season to guests through its festive culinary offerings.
Venue: The Residency Towers Coimbatore
Address: 1076, Avinashi Road, Coimbatore, Tamil Nadu 641018
Contact: 0422 315 5000
Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!
Subscribe to Hospitality news e-magazine for free and never miss an issue.
By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Advertise With Us
We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.
A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
Already have an account?Login
By clicking you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Subscribe for ₹2,000 and receive our monthly magazine for one year (12 months) from the coming month and save 2 months cost.