Serving Success: ITC's Cloud Kitchen Sets a New Culinary Standard

Serving Success: ITC's Cloud Kitchen Sets a New Culinary Standard

By Author

Published on January 3, 2024

ITC, a name synonymous with diverse business ventures, is set to elevate its presence in the food-tech industry by expanding its cloud kitchen business. This innovative move comes as the conglomerate identifies food-tech as a key growth vector. Currently operating in Bengaluru and Chennai, ITC's cloud kitchens have become a preferred choice for North Indian daily and gourmet cuisines, as well as bakery products.

The company's foray into the cloud kitchen landscape is marked by three distinct brands: ITC Aashirvaad Soul Creations for daily comfort food, ITC Master Chef Creations for gourmet delights, and ITC Sunfeast Baked Creations for bakery treats. With 19 cloud kitchens in Bengaluru and four in Chennai, ITC has already achieved the milestone of breaking even in these locations.

Hemant Malik, Executive Director at ITC, shares insights into the success of the venture, citing a winning formula that includes established brands, cuisine expertise from ITC Hotels' chefs, and the backing of the packaged foods business. "The tech-learning needed for the business comes from our focus on digitalization," adds Malik.

The business model involves the establishment of a central kitchen and satellite kitchens in cities where ITC operates. This strategic layout aligns with the preferences of food delivery giants like Swiggy and Zomato, who prefer kitchens every 2.5-3 km. ITC aims to replicate its success in Bengaluru by becoming a market leader in the premium space in other cities.

"We are already the market leader in Bengaluru in the premium space within two years of operation and will now scale up in other cities," says Malik. The cloud kitchen central kitchen in Bengaluru has the capability to service both Chennai and Hyderabad, showcasing ITC's commitment to operational efficiency.

Going beyond its current offerings, ITC plans to diversify its cloud kitchen menu by evaluating the addition of breakfast and oriental cuisines. Malik emphasises the company's strategy to introduce new cuisines and meals alongside expanding its presence in metro cities.

Noteworthy is the fact that ITC's cloud kitchens boast an average order value of Rs 900, double that of the industry average. The key differentiators from ITC Hotels' kitchens include a 5% Goods and Services Tax (GST) compared to 18% for hotel restaurants, and a focus on quick service.

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In an investor presentation, ITC highlighted the institutional synergies between its cloud kitchen business and other segments, such as packaging solutions, digital-first approaches, and culinary expertise. With over one million orders already delivered, ITC aims to capitalise on the 10% market share occupied by cloud kitchens in the food delivery platform landscape.

However, the presentation also acknowledged challenges, particularly the scalability issues associated with North Indian cuisine due to its dependency on chef skills and the lack of standardisation. Nevertheless, ITC's strategic approach and commitment to innovation position it as a formidable player in the evolving landscape of the food-tech industry.


Sheraton Grand Bangalore Hosts IPL 2026 Viewing Experience at Hydeout Bar & Lounge

Sheraton Grand Bangalore Hosts IPL 2026 Viewing Experience at Hydeout Bar & Lounge

By Hariharan U

Published on April 22, 2026

As the excitement of the Indian Premier League 2026 builds across the city, Sheraton Grand Bangalore Hotel at Brigade Gateway has introduced a dedicated match-viewing experience at Hydeout Bar & Lounge.

Designed as a lively, open-air setting, the venue offers a relaxed yet energetic atmosphere where guests can catch live matches with comfortable lounge seating, ambient lighting, and a social, fan-driven vibe. The experience will run until May 31, 2026, aligning with the ongoing cricket season.

To enhance the match-day experience, the venue has introduced themed beverage offers inspired by cricket moments. Highlights include the Powerplay Bucket, featuring four beers available until the sixth over, and the Hat-Trick Bucket, where guests receive a complimentary beer if a hat-trick occurs during the match.

Additional offerings include the Free Hit Bucket, paired with snacks such as French fries or masala peanuts, and the Fan Jersey Bucket, which rewards guests wearing an India jersey with a 20% discount. These curated combinations aim to bring together sport, socialising, and casual dining in a single setting.

With its focus on shared experiences, themed offers, and a vibrant viewing environment, Hydeout Bar & Lounge positions itself as a go-to destination for cricket enthusiasts looking to enjoy the IPL season in a more engaging, community-driven atmosphere.


Penguin Overseas Launches ‘So Good Soju’ to Tap India’s Evolving Drinking Culture

Penguin Overseas Launches ‘So Good Soju’ to Tap India’s Evolving Drinking Culture

By Hariharan U

Published on April 22, 2026

Penguin Overseas has announced the launch of ‘So Good Soju’ in India, marking its entry into the fast-growing low-ABV, flavour-forward beverage segment that is reshaping consumption patterns among younger consumers.

Positioned as a modern lifestyle drink, the brand reflects a shift towards lighter, more social, and experience-driven drinking occasions, from house parties to casual evenings out. The launch taps into the rising popularity of Soju, globally recognised as the largest-selling spirit category by volume.

In India, this growing familiarity is being driven by increasing exposure to Korean culture across music, entertainment, and cuisine, translating into higher demand for approachable and versatile alternatives to traditional spirits.

Manufactured locally, So Good Soju combines global inspiration with local relevance, backed by Penguin Overseas’ 17-year experience in building the Soju category in India. The product is designed to deliver a clean, smooth, and balanced drinking experience, using natural flavours.

The portfolio is available in both still and sparkling formats, with current variants including Peach, Green Apple, Yuzu Lime, and K-Bomb, while additional flavours such as Strawberry, Blueberry, Green Grape, and Lemon are in development.

Commenting on the launch, Jaspreet Singh, Founder and CEO, Penguin Overseas, highlighted the shift in consumer behaviour towards lighter and flavour-led drinking experiences, noting that the brand aims to make social drinking more accessible and enjoyable.

Positioned as an accessible yet premium offering, So Good Soju is priced competitively, making it more affordable than imported alternatives while maintaining a strong flavour profile.

Currently available in Maharashtra and Haryana, the brand is set to expand into Delhi, Karnataka, Punjab, Uttarakhand, and Tamil Nadu in a phased rollout.

With its vibrant flavour range, easy-drinking profile, and cultural relevance, So Good Soju aims to play a key role in shaping the next phase of India’s evolving social drinking landscape.


Catch the Cricket Fever at The Hood by Olive in Bengaluru

Catch the Cricket Fever at The Hood by Olive in Bengaluru

By Manu Vardhan Kannan

Published on April 22, 2026

Cricket season brings with it a lively buzz, and The Hood by Olive in Bengaluru is all set to match that energy with a vibrant match-day experience. Located in Ashok Nagar, this neighbourhood bar creates a setting that feels both social and engaging, making it a great spot for fans to come together and enjoy the game.

The space combines a stylish design with a relaxed layout, offering comfortable booth seating along with a casual indoor courtyard. Guests can catch every moment of the match on large screens while soaking in the upbeat atmosphere that builds with every over.

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Alongside the screenings, the menu adds to the experience with a mix of global flavours. From Lebanese Shankleesh to Japanese Toro Temaki and crispy Arare Shrimp, there’s a wide range of options to choose from. The drinks menu features signature cocktails as well as classic beers, giving guests plenty of choices to keep the mood going throughout the match.

Whether it’s a quick outing with friends or a longer match-day plan, The Hood by Olive brings together food, drinks, and cricket in a way that feels easy and enjoyable.

  • Address: The Hood by Olive, Krishna Manaera, 14/1, Wood St, Ashok Nagar, Bengaluru, Karnataka 560025
  • Timings: 12 pm - 1 am.

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