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By Author
Published on January 3, 2024
ITC, a name synonymous with diverse business ventures, is set to elevate its presence in the food-tech industry by expanding its cloud kitchen business. This innovative move comes as the conglomerate identifies food-tech as a key growth vector. Currently operating in Bengaluru and Chennai, ITC's cloud kitchens have become a preferred choice for North Indian daily and gourmet cuisines, as well as bakery products.
The company's foray into the cloud kitchen landscape is marked by three distinct brands: ITC Aashirvaad Soul Creations for daily comfort food, ITC Master Chef Creations for gourmet delights, and ITC Sunfeast Baked Creations for bakery treats. With 19 cloud kitchens in Bengaluru and four in Chennai, ITC has already achieved the milestone of breaking even in these locations.
Hemant Malik, Executive Director at ITC, shares insights into the success of the venture, citing a winning formula that includes established brands, cuisine expertise from ITC Hotels' chefs, and the backing of the packaged foods business. "The tech-learning needed for the business comes from our focus on digitalization," adds Malik.
The business model involves the establishment of a central kitchen and satellite kitchens in cities where ITC operates. This strategic layout aligns with the preferences of food delivery giants like Swiggy and Zomato, who prefer kitchens every 2.5-3 km. ITC aims to replicate its success in Bengaluru by becoming a market leader in the premium space in other cities.
"We are already the market leader in Bengaluru in the premium space within two years of operation and will now scale up in other cities," says Malik. The cloud kitchen central kitchen in Bengaluru has the capability to service both Chennai and Hyderabad, showcasing ITC's commitment to operational efficiency.
Going beyond its current offerings, ITC plans to diversify its cloud kitchen menu by evaluating the addition of breakfast and oriental cuisines. Malik emphasises the company's strategy to introduce new cuisines and meals alongside expanding its presence in metro cities.
Noteworthy is the fact that ITC's cloud kitchens boast an average order value of Rs 900, double that of the industry average. The key differentiators from ITC Hotels' kitchens include a 5% Goods and Services Tax (GST) compared to 18% for hotel restaurants, and a focus on quick service.
In an investor presentation, ITC highlighted the institutional synergies between its cloud kitchen business and other segments, such as packaging solutions, digital-first approaches, and culinary expertise. With over one million orders already delivered, ITC aims to capitalise on the 10% market share occupied by cloud kitchens in the food delivery platform landscape.
However, the presentation also acknowledged challenges, particularly the scalability issues associated with North Indian cuisine due to its dependency on chef skills and the lack of standardisation. Nevertheless, ITC's strategic approach and commitment to innovation position it as a formidable player in the evolving landscape of the food-tech industry.
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By Hariharan U
Published on August 26, 2026
Banaraswala – Ghat Se Ghar Tak has expanded its presence into New Delhi with the opening of two new QSR outlets in Rohini, bringing the authentic flavours and culinary traditions of Banaras to the capital.
The bootstrapped food brand, which began its journey with its first outlet in Varanasi, has expanded beyond its home city with the aim of making traditional Banarasi food more accessible to urban diners.
The two new outlets are located at Amba Tower, DC Chowk, Rohini Sector 9, and Pocket B4, Pocket 4, Sector 7B, Rohini. The outlets combine the convenience of a quick-service restaurant with recipes and flavours inspired by the food culture of Varanasi.
The menu features several popular Banarasi specialities, including Tamatar Chaat, Bedmi Puri Sabzi, Dahi Bhalla, Launglatta and Banarasiya Lassi. The offering also includes other traditional North Indian preparations, giving diners an opportunity to explore regional flavours in a contemporary QSR format.
Banaraswala's concept is built around preserving the character of traditional Banarasi cuisine rather than significantly altering classic recipes. The brand draws inspiration from the food found across the ghats and streets of Banaras, translating familiar regional dishes into a format suited to modern urban lifestyles.
The expansion comes amid growing interest in regional Indian cuisines, with consumers increasingly seeking food experiences rooted in local traditions and culinary heritage. Banaraswala aims to address this demand by combining authentic recipes with the accessibility and convenience of a QSR format.
The brand's journey has been entirely bootstrapped, growing from a single outlet in Varanasi into a multi-city food business. According to the company, customer response and loyalty in its home market played a key role in giving it the confidence to enter Delhi.
Commenting on the expansion, Vibhanshu Mishra, Founder & CEO, Banaraswala – Ghat Se Ghar Tak, said, "Banaras is unique in terms of its cuisine in the entire country. Each dish is associated with history, culture, and emotions that people have grown up with."
He added that the brand was created to take authentic Banarasi dishes beyond the ghats and introduce them to diners who may not have experienced the cuisine in its original setting.
With its Delhi expansion, Banaraswala aims to build an emotional connection with diners through the flavours of Banaras while developing a scalable regional food brand rooted in authenticity and culinary heritage.
Outlet 1: Shop No. 29, Amba Tower, DC Chowk, Rohini Sector 9, New DelhiOutlet 2: Pocket B4, Pocket 4, Sector 7B, Rohini, Delhi – 110085Cuisine: Banarasi & North IndianFormat: QSR
Eating Love has entered a new chapter with the launch of Eatinn' Love Trattoria in Jayanagar, Bengaluru, bringing its sourdough-led approach to a broader Italian dining experience inspired by the warmth and simplicity of traditional Roman trattorias.
The newly renovated restaurant moves beyond the brand's identity as a pizza destination, creating a more complete neighbourhood dining experience built around fresh ingredients, scratch-made preparations and an emphasis on thoughtful cooking.
Designed to evoke the character of a lived-in corner of Rome, Eatinn' Love Trattoria features a warm and understated setting intended to feel welcoming and familiar. The concept reflects the brand's philosophy of slowing down the dining experience and placing greater emphasis on craftsmanship, quality and authenticity.
A key highlight of the new restaurant is the introduction of Pala Romana pizza, a Roman-style pizza known for its light, airy texture and distinctive rectangular format. The category remains relatively underrepresented in India, and Eatinn' Love Trattoria aims to introduce it to Bengaluru diners through a focused approach rooted in traditional Italian techniques.
The Pala Romana offering has been developed to provide a different experience from conventional pizza, with an emphasis on balance, texture and flavour. The restaurant has adapted the style carefully while retaining its connection to authentic Italian culinary techniques.
The launch also introduces a more focused menu designed around depth rather than variety, allowing individual dishes to receive greater attention in terms of ingredients, preparation and presentation. Sourdough continues to remain central to the brand's culinary philosophy.
Reflecting its commitment to inclusive dining, Eatinn' Love Trattoria offers vegetarian, vegan and gluten-free pizzas, providing options for a wider range of diners.
The restaurant's identity is expressed through an understated logo featuring two angled hearts, representing the care and intention behind the food and hospitality experience.
With its focus on patient cooking, fresh preparations and Roman-inspired dining, Eatinn' Love Trattoria positions itself as a neighbourhood destination for diners looking for a more relaxed and authentic Italian experience in Jayanagar.
Venue: Eatinn' Love Trattoria, Jayanagar, BengaluruTimings: 11:30 AM – 10:30 PMContact: 8660700642Cuisine: ItalianDietary Options: Vegetarian, Vegan and Gluten-Free Pizzas
Published on August 25, 2026
Zega at Sheraton Hyderabad Hotel has unveiled the Mizuwari Series, a new collection of seven signature cocktails inspired by the Japanese tradition of Mizuwari, meaning “cut with water,” and the seven virtues of the Samurai.
Rooted in the principles of balance, restraint and refinement, the new beverage concept combines bold flavours, subtle dilution and considered craftsmanship. Each cocktail is designed around a distinct virtue, translating elements of Japanese philosophy into a contemporary drinking experience.
The collection features Makoto, Chu, Ikigai, Rei, Jin, Yu and Meiyo, with each creation offering its own flavour profile and personality.
The journey begins with Makoto – Honesty & Sincerity, combining vodka, Aperol, yuzu lime and fizz. Chu – Duty & Loyalty brings together bourbon whisky, lime, sesame and Angostura bitters in a characterful highball.
Ikigai – The Secret to a Long & Happy Life combines gin, cherry cordial, hibiscus and sparkling elements, while Rei – Beauty in Imperfection takes a more unexpected approach with vodka, pickled ginger, kaffir lime, cucumber and watermelon.
The collection continues with Jin – Compassion, a blush-pink highball featuring gin, passion, strawberry sweet vermouth, citrus and fizz. Yu – Heroic Courage combines gin, cherry wine, Campari, lime and fizz, while Meiyo – Honour brings together white rum, pineapple, Campari and lime for a more layered profile.
Together, the seven cocktails create a beverage experience that goes beyond individual flavour combinations, inviting guests to explore the stories and virtues represented by each creation.
Through the Mizuwari Series, Zega continues to explore contemporary Japanese-inspired beverage experiences, bringing together traditional philosophy, modern mixology and thoughtful presentation. From refreshing and delicate profiles to richer and more complex combinations, the collection encourages guests to pause, discover and savour each cocktail.
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