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By Author
Published on January 3, 2024
ITC, a name synonymous with diverse business ventures, is set to elevate its presence in the food-tech industry by expanding its cloud kitchen business. This innovative move comes as the conglomerate identifies food-tech as a key growth vector. Currently operating in Bengaluru and Chennai, ITC's cloud kitchens have become a preferred choice for North Indian daily and gourmet cuisines, as well as bakery products.
The company's foray into the cloud kitchen landscape is marked by three distinct brands: ITC Aashirvaad Soul Creations for daily comfort food, ITC Master Chef Creations for gourmet delights, and ITC Sunfeast Baked Creations for bakery treats. With 19 cloud kitchens in Bengaluru and four in Chennai, ITC has already achieved the milestone of breaking even in these locations.
Hemant Malik, Executive Director at ITC, shares insights into the success of the venture, citing a winning formula that includes established brands, cuisine expertise from ITC Hotels' chefs, and the backing of the packaged foods business. "The tech-learning needed for the business comes from our focus on digitalization," adds Malik.
The business model involves the establishment of a central kitchen and satellite kitchens in cities where ITC operates. This strategic layout aligns with the preferences of food delivery giants like Swiggy and Zomato, who prefer kitchens every 2.5-3 km. ITC aims to replicate its success in Bengaluru by becoming a market leader in the premium space in other cities.
"We are already the market leader in Bengaluru in the premium space within two years of operation and will now scale up in other cities," says Malik. The cloud kitchen central kitchen in Bengaluru has the capability to service both Chennai and Hyderabad, showcasing ITC's commitment to operational efficiency.
Going beyond its current offerings, ITC plans to diversify its cloud kitchen menu by evaluating the addition of breakfast and oriental cuisines. Malik emphasises the company's strategy to introduce new cuisines and meals alongside expanding its presence in metro cities.
Noteworthy is the fact that ITC's cloud kitchens boast an average order value of Rs 900, double that of the industry average. The key differentiators from ITC Hotels' kitchens include a 5% Goods and Services Tax (GST) compared to 18% for hotel restaurants, and a focus on quick service.
In an investor presentation, ITC highlighted the institutional synergies between its cloud kitchen business and other segments, such as packaging solutions, digital-first approaches, and culinary expertise. With over one million orders already delivered, ITC aims to capitalise on the 10% market share occupied by cloud kitchens in the food delivery platform landscape.
However, the presentation also acknowledged challenges, particularly the scalability issues associated with North Indian cuisine due to its dependency on chef skills and the lack of standardisation. Nevertheless, ITC's strategic approach and commitment to innovation position it as a formidable player in the evolving landscape of the food-tech industry.
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By Hariharan U
Published on August 4, 2026
Nandan Coffee has unveiled its Monsoon Specials menu across its cafés in Mumbai and Bengaluru, bringing a seasonal selection of comforting beverages and hearty dishes inspired by the rituals of the Indian monsoon.
Available at the brand's flagship cafés in Kala Ghoda, Mumbai, and Bellary Road, Bengaluru, the limited-time menu has been curated to complement rainy-day dining with warming coffees and comfort food. The seasonal offerings will be available until the end of November, alongside Nandan Coffee's regular menu.
The beverage menu features creations such as the Orange Ginger Latte, Spiced Mocha, Date Cardamom Latte, Almond Croissant Latte, and the non-coffee Rain Check, each designed to reflect the flavours and warmth associated with the monsoon season.
Complementing the drinks is a range of seasonal dishes, including Kale & Onion Pakodas, Lasun Chutney Grilled Cheese served with Pumpkin Soup, Nandan Ramen, and Almond Croissant Fritters. Guests can also enjoy signature comfort dishes such as Mushroom Pepper Fry and Rasam Minestrone Soup, available throughout the season.
Founded on its single-estate Nandanvan Estate in Kodaikanal, Nandan Coffee continues to champion sustainable, farm-to-cup coffee production. Certified organic since 2001, the estate has been recognised for its specialty coffees and remains committed to environmentally responsible farming, wildlife conservation, and community development.
Since opening its first flagship café in Mumbai's Kala Ghoda in 2024 and expanding to Bengaluru in 2026, Nandan Coffee has continued to strengthen its presence in India's specialty coffee segment while showcasing its estate-grown coffees through immersive café experiences.
Published on August 3, 2026
Éntisi Chocolatier has partnered with Warner Bros. Discovery Global Consumer Products to introduce an officially licensed Harry Potter-inspired premium chocolate collection in India, marking the brand's entry into the licensed chocolate category.
Inspired by iconic confectionery treats and memorable elements from the Harry Potter films, the collection includes Bertie Bott's Every Flavour Chocolates, Chocolate Frogs, Hogwarts House Chocolates, and the Platform 9¾ Hogwarts Express Bar. Each product has been designed with custom-developed moulds and packaging inspired by the Wizarding World, accompanied by collectible keepsake cards that encourage fans to build their own collection.
Priced from ₹129, the collection will be available through Éntisi's boutiques in Mumbai and Pune, dark stores across Mumbai, Pune, Delhi, and Bengaluru, the brand's official website, and exclusively on quick commerce platform Blinkit.
The launch began on 28 July, with celebrations building towards Harry Potter's birthday on 31 July, targeting fans, collectors, teenagers, and gifting audiences.
Commenting on the launch, Nikki Thakker, Founder & CEO, Éntisi Chocolatier, said, "This collaboration is incredibly personal for me. Like millions of people, I grew up on Harry Potter, the books and the films both. The opportunity to reimagine some of its most iconic elements from scratch and bring them to India is something I never imagined would become reality."
She added, "Beyond the nostalgia, this collaboration represents a defining milestone for Éntisi. Collaborating with Warner Bros. Discovery Global Consumer Products in India is a tremendous validation of the craftsmanship, quality, and ambition we've spent years building. Every mould in this collection has been custom developed exclusively for Harry Potter because we wanted every detail to feel authentic."
The launch also marks Éntisi's strategic expansion into the licensed chocolate segment, which the company views as a key long-term growth opportunity. Over the coming year, the brand plans to strengthen its presence in Delhi and Bengaluru, while its five-year roadmap includes pan-India retail expansion, a stronger presence at international airports, wider quick-commerce accessibility, and future Harry Potter-inspired seasonal collections.
Founded in 2017, Éntisi Chocolatier has built its reputation through handcrafted luxury chocolates, offering signature bonbons, dragees, and seasonal collections crafted using premium ingredients sourced globally.
By Manu Vardhan Kannan
Loya at Taj Palace, New Delhi has unveiled a thoughtfully curated new menu that continues its journey of exploring the culinary traditions of North India. Built on extensive research, regional travel and interactions with local communities, the latest menu showcases authentic recipes, time-honoured cooking techniques and immersive dining experiences that celebrate the rich food heritage of the region.
Inspired by Loya's philosophy of discovering lesser-known culinary stories, the menu has been developed through extensive journeys across North India's villages, mountains and hinterlands. The culinary team documented recipes from home kitchens, regional cooks and traditional practitioners, preserving not only the ingredients and techniques but also the cultural narratives behind each dish.
The new menu reflects the diversity of North India's culinary landscape, with dishes inspired by Punjab, Himachal Pradesh, Kashmir and the Dogra region. Each creation captures the traditions, seasonal ingredients and local practices that have been passed down through generations.
Traditional cooking methods remain at the heart of the dining experience. Techniques such as dhungar (smoke infusion), slow cooking and hand-pounding of spices have been carefully incorporated to preserve the authenticity and depth of flavour while presenting the dishes with contemporary refinement.
Among the highlights is Fazilka Launji Chaat, inspired by Punjab's border districts, alongside Bhey Kebab, a lotus stem delicacy from the Dogra region. Guests can also savour Doaba Mutton Curry, showcasing the rich flavours of Punjab's fertile plains, while Karari Phillauri Macchi presents freshwater fish with contrasting textures.
The menu further explores the Himalayan region through dishes such as Sirmouri Murg, prepared using fermented yoghurt and regional raw turmeric, and Yaji Wangun, a traditional Kashmiri preparation pairing walnut dumplings with baby brinjal in an aromatic gravy.
Complementing the main dishes are regional accompaniments including Tehar, a culturally significant Kashmiri rice preparation, and Bedwa Kulcha, a Himachali-style stuffed kulcha filled with spiced kulth dal that reflects the earthy flavours of the Pahadi region.
Adding an interactive element to the dining experience, Loya has introduced Kulfa, inspired by the streets of Amritsar. Presented tableside, the dessert combines phirni, frozen reduced milk, rabri and rose into a theatrical finale that blends nostalgia with culinary craftsmanship.
Commenting on the launch, Taljinder Singh, Senior Vice President & Brand Custodian, IHCL, said, "Since its inception, Loya has remained obsessed with uncovering the untold food stories of the North. Through years of immersive research, our journeys have taken us deep into villages, the hinterlands, and the foothills and mountains of the Himalayas, documenting the food of the foot soldiers, farming communities and local households whose culinary traditions have endured through generations. This new menu is a continuation of that enduring pursuit, celebrating the richness of the North with authenticity, integrity and profound respect for its origins."
Sharing his thoughts on the culinary journey behind the menu, Rajesh Wadhwa, Grand Master Chef, Loya, said, "This menu is shaped by our journeys into the interiors of the North, by listening, observing and learning from those who continue to cook these dishes in their most authentic form. Our approach has always been to bring these stories to the table with care, while preserving their essence."
With its latest menu, Loya continues to strengthen its position as a destination for regional culinary exploration, offering guests an experience that goes beyond dining by bringing together heritage, craftsmanship and authentic storytelling through every dish.
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