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By Author
Published on September 16, 2023
Swiggy, India's foremost on-demand convenience platform, has introduced the ‘Learning Station,’ a cutting-edge digital learning hub designed to bolster the growth of its restaurant partners. This initiative is seamlessly integrated into the Swiggy partner app and offers a diverse array of courses tailored to assist restaurant partners on their journey to success.
Swapnil Bajpai, Head of Supply at Swiggy, highlighted the significance of the Learning Station, emphasizing Swiggy's commitment to enhancing its restaurant partners' experiences and facilitating their growth. He stated, “The Learning Station is a way for us to provide valuable resources and education to empower our partners. We're fully committed to giving our partners the best support and opportunities to succeed.”
The Learning Station features content curated to address the specific learning needs of restaurant partners at different stages of their engagement with Swiggy. It offers concise, engaging, and easily comprehensible audio-visual content, focusing on leveraging technology tools, utilizing data for business expansion, and mastering various aspects of restaurant operations.
Some of the essential course topics covered by the Learning Station include:
Refining menus to align with changing customer preferences.
Crafting effective advertising strategies.
Strategically employing discounts to engage customers.
Gaining valuable insights for sustained restaurant business growth.
Positive Impact and Feedback
The Learning Station has already made a significant impact, with over 37,000 partners accessing it and an additional 2,000 visits every day. Shweta Balambal and Surendra Dixit, who have been instrumental in the project's success, reported a click-through rate of 20.72 percent. They noted that over 97 percent of partners participating in the program expressed satisfaction with the launch.
The Learning Station is designed to help restaurant partners boost their online presence, select the right advertising campaigns, and deliver exceptional customer experiences. It reflects Swiggy's commitment to fostering the progress of its restaurant partners through education and skill development.
As Swiggy continues its efforts to support and empower its partners, initiatives like the Learning Station play a vital role in driving success in the food delivery industry.
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By Manu Vardhan Kannan
Published on August 10, 2025
McDonald’s has bounced back to growth, reporting a 3.8% rise in global same-store sales for the second quarter of 2025, driven by smart value-driven offerings and creative pop culture collaborations. The uptick marks a positive shift for the brand after four quarters of sluggish or declining growth, helped along by consumer-focused strategies aimed at easing economic concerns.
International markets led the charge, while sales in the US rose by 2.5%, reversing the downward trend seen in previous quarters. The brand’s strong quarter was supported by promotions tied to pop culture, such as limited-time offers linked to the Minecraft movie and Squishmallows collectibles, which drew attention from younger audiences and families alike.
Alongside the promotions, the launch of a $5 meal bundle and the introduction of new chicken items helped McDonald’s connect with budget-conscious customers seeking both value and variety. These strategies appear to have paid off, positioning McDonald’s for continued momentum.
“The overall second-quarter results show that McDonald's strategy is working and could lead to sustained same-store sales outperformance compared to the rest of the industry,” noted Jon Tower, analyst at Citi.
The rebound in the US is particularly notable, especially when compared to competitors like Chipotle Mexican Grill and Pizza Hut, which continue to face challenges in communicating value to consumers. McDonald’s blend of affordability and fun has given it a clear edge, demonstrating how well-timed promotions and accessible pricing can win over today’s cautious diners.
By Hariharan U
Popeyes, the globally loved brand known for its Louisiana-style fried chicken, has officially arrived in Mumbai with the launch of four restaurants across the city. The new outlets are located at Inorbit Mall, Vashi, Phoenix Marketcity, Kurla, and Viviana Mall, Thane, with a fourth store opening soon at Terminal 2 of Mumbai Airport.
Operated in India by Jubilant FoodWorks Limited, Popeyes is celebrated for its juicy, 12-hour marinated fried chicken infused with bold Cajun spices and hand-battered for a crispy, flavour-packed bite.
Sameer Khetarpal, CEO and MD of Jubilant FoodWorks Limited, said, “We are thrilled to bring Popeyes to Mumbai, a city renowned for its love for vibrant and diverse flavours. The brand has received an incredible response across India, and we are confident that Mumbaikars will embrace our signature offerings with the same enthusiasm”.
Gaurav Pande, Executive Vice President & Business Head of Popeyes India, added, “Mumbai is a key market for us, and we are delighted to make a grand entry in the city with four stores at prime locations. We’re excited for our Gen Z and millennial audiences to experience everything from the Chicken Sandwich that broke the internet to new flavours in our wings range”.
With its mix of bold flavours, quality ingredients, and global appeal, Popeyes aims to offer Mumbai diners a unique fried chicken experience that stands apart in a competitive market.
By Nishang Narayan
Published on August 9, 2025
Little Caesars customers in Los Angeles might soon find a robot at their doorstep delivering HOT-N-READY® pizzas, thanks to a new collaboration between Serve Robotics Inc. (Nasdaq: SERV), the nation’s third-largest pizza chain, and Uber Eats (NYSE: UBER).
The partnership introduces autonomous sidewalk delivery robots into Little Caesars’ Los Angeles delivery operations via Uber Eats, enhancing service speed, convenience, and sustainability. This move builds on Serve’s existing footprint in Los Angeles, Miami, Dallas, and Atlanta, with additional U.S. cities expected soon.
Ali Kashani, CEO of Serve Robotics, said: “Delivering for a beloved national chain like Little Caesars is another opportunity for us to show how we help merchants grow and give consumers a better delivery experience. Seeing a Serve robot at your door will soon become as much of a weekly tradition as pizza night.”
Serve’s third-generation robots are designed with pizza delivery in mind, featuring an expanded cargo bin that can hold four 16-inch pizzas plus sides and drinks, all while maintaining optimal temperature and quality en route.
Trish Heusel, Vice President of Innovation at Little Caesars, added: “Little Caesars is always looking for ways to be innovative in the restaurant industry, and we are proud to partner with Serve Robotics and Uber Eats to deliver our delicious pizzas to our customers in Los Angeles. Partnering with Serve allows us to deliver a solution that aligns with our commitment to better service and technology-forward solutions while reducing our environmental footprint.”
Megan Jensen, Head of Autonomous Delivery Operations at Uber Eats, noted: “By combining smart technology with everyday convenience, we’re making delivery easier, more reliable, and more sustainable.”
Customers in Serve’s Los Angeles delivery zone can now opt for autonomous delivery when ordering Little Caesars through the Uber Eats app.
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