Thanx Launches Enhanced Mobile App CMS for Restaurants

Thanx Launches Enhanced Mobile App CMS for Restaurants

By Nishang Narayan

Published on April 19, 2024

Thanx, a leader in guest engagement and retention solutions, today announced significant updates to its mobile app content management system (CMS), offering unparalleled customization capabilities to the restaurant industry. This enhancement allows restaurants to control their app’s design, branding, and user experience directly, bypassing the traditional barriers of custom app development.

Zach Goldstein, Founder and CEO of Thanx, emphasized the benefits of the updated CMS, stating, "We're excited to offer a powerful tool that empowers restaurants to create mobile apps that are infinitely customizable without the need for expensive, time-consuming custom development."

The upgraded CMS offers a wide range of customization options, from basic font and color changes to advanced adjustments like background and border styling, padding, and more. Restaurants can now design their app components to align precisely with brand guidelines, and modify their appearance and arrangement dynamically to enhance user engagement.

An early beneficiary of the new CMS capabilities is Bubbakoo’s Burritos, a fusion-style restaurant chain. Chris Ives, CFO of Bubbakoo’s, reported a significant 12.8% increase in app downloads following the adoption of the updated system. “The flexibility provided by Thanx allows us to continuously refine our mobile app to better serve our customers and align seamlessly with our brand identity,” said Ives.

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Key Features of the Thanx CMS:

App Onboarding Customization: Tailor the onboarding process with custom imagery and messaging to educate new users about the app’s benefits and features.

Home Screen Customization: Update and style every element of the home screen with precision, ensuring consistency with the restaurant’s branding.

Menu Showcase: Display menu items with distinct design elements that can either blend with the home screen or feature a unique style to highlight specific offerings.

Loyalty Marketplace: Manage loyalty program details like branding, rewards design, value assignments, and expiration settings in real time to adapt to market trends and operational needs.

Ordering and POS Integrations: Seamlessly integrate with existing ordering and POS systems to monitor app performance and adjust strategies based on measured outcomes.

This CMS overhaul not only simplifies the management of app content for restaurant operators but also enhances the guest experience by ensuring a more personalized and engaging user interface. With these advancements, Thanx continues to redefine how restaurants approach digital guest engagement, setting a new standard in the industry for flexibility and control over mobile app environments.


HotLync: Revolutionizing Hotel Operations Through Intelligent Technology

HotLync: Revolutionizing Hotel Operations Through Intelligent Technology

By Author

Published on August 31, 2025

In today’s fast-paced hospitality landscape, operational excellence is no longer optional—it’s essential. HotLync, developed by Ennovatech Solutions under the visionary leadership of Founder and CEO Gouresh Nayak, has become a game-changer for hotels worldwide. Since its founding in 2014, Ennovatech has been committed to redefining efficiency, guest satisfaction, and service quality through innovative technology, making HotLync one of the most trusted hotel management platforms in the industry.

Currently deployed in over 800 properties across the globe, HotLync empowers hotels to unify complex operational tasks into a seamless, intuitive workflow. From guest requests and housekeeping to engineering updates, spa bookings, and telecommunications, every aspect of hotel management is connected and optimized. The result? A perfectly orchestrated experience for both guests and staff.

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Ennovatech Solutions, Founder and CEO Mr. Gouresh Nayak

At the heart of this platform is the HotLync Intelligent Response Assistant (HIRA), an AI-powered engine designed to anticipate guest needs, automate routine tasks, and provide actionable insights in real time. By reducing manual workloads and streamlining communication between departments, HIRA frees staff to focus on what truly matters—delivering personalized, memorable guest experiences.

HotLync’s growing global footprint speaks volumes about its capabilities. It is trusted by some of the world’s most renowned hospitality brands, including Atlantis, Dusit International, Fairmont (Accor), Address Hotels, Jumeirah, Holiday Inn (IHG), Hyatt, Millennium, Roda, Rotana, Anantara, Sheraton (Marriott), The Lalit, Leela, Oberoi, Minor Hotels, Accor, Five Hotels, and Melia, among others. This impressive adoption highlights HotLync’s ability to meet—and exceed—the exacting standards of top-tier hotel groups while delivering measurable operational improvements.

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Beyond boosting efficiency, HotLync champions sustainability. By digitizing forms, checklists, and reporting, hotels save thousands of sheets of paper each month, reducing their environmental footprint without compromising service quality. This aligns perfectly with the industry’s growing focus on eco-conscious practices while adding value to hotel operations.

HotLync’s vision is bold yet simple: to empower hotels with intelligent, connected operations that anticipate guest needs, enhance staff performance, and elevate hospitality to new heights. By combining cutting-edge AI with a unified operational platform, HotLync is not just keeping up with the future of hospitality—it’s defining it.

For hotels seeking to streamline operations, boost productivity, and deliver unforgettable guest journeys, HotLync offers a transformative solution that is already setting benchmarks worldwide.


Is the In-Room Guest Phone a Thing of the Past?

Is the In-Room Guest Phone a Thing of the Past?

By Mr Sandeep Nair

Published on August 28, 2025

TigerTMS origins date back to the early 1980s and has carried the badge of honour of being market-leader for call accounting (tracking and analysing guest phone usage for billing purposes) ever since.  Whilst there are compelling reasons that hoteliers retain phones in guest rooms (not least security, nostalgia, comfort, immediate conversation with staff, and the 5* experience), there has been a shift towards guests using mobile phones to streamline guest services.

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Many of today’s guests expect convenience at their fingertips - mobile solutions can support this by enabling real-time responses to enquiries and requests, reducing wait times and enhancing satisfaction. The immediacy of direct access to services, streamlined communication to staff, and a more personalized service using mobile devices, contributes significantly to creating memorable experiences that guests are more likely to share and return for.

Mobile platforms are a powerful tool to improve operational efficiencies. Removing repetitive and time-consuming requests from guests relieves pressures on staff, freeing them to focus on more meaningful guest interactions.

Mobile technology also aligns perfectly with the hospitality industry's growing focus on sustainability. At its lowest level, simply by providing a digital guest directory, menus and other in-room materials, hotels can reduce paper and printing costs, while offering a modern, high-touch experience.

In short, advancements in mobile technology offer an alternative to in-room phones. This was the driver for TigerTMS to invest R&D into QR based mobile technology, adding iPortal to its portfolio of solutions.  Unlike app-based platforms that require guests to download and install an app, often a barrier to engagement, iPortal allows instant access to services by simply scanning a QR code. This frictionless entry point significantly improves adoption and usage, especially for short-stay guests or those with limited phone storage.

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Another major benefit is the seamless delivery of services across all mobile devices and operating systems, without compatibility concerns. It’s a truly universal solution that guests use on their own devices, with no learning curve.

Integration to a PMS unlocks a deeper layer of functionality that significantly expands its value. It enables features such as "View Bill" and "Express Checkout," as well as allowing guests to set their "Do Not Disturb" status, “Order Food and Beverages and Charge to Room” or even send housekeeping requests such as “Make Up My Room”. These integrated services create a seamless and personalised experience for guests, while also improving operational efficiency for staff.

From a hotel’s standpoint, iPortal is more cost-effective and easier to maintain than traditional apps. Updates and changes can be made centrally, directly by hotel staff, and reflected in real-time.  Ultimately, QR-based solutions like iPortal strike the perfect balance between convenience, accessibility, and efficiency - for both guests and hoteliers.

Whether a hotel’s strategy is to provide in-room phones offering reliable communication with a dedicated line to staff or align with the change toward QR-based solutions like iPortal that provide the perfect balance between convenience, accessibility, and efficiency to enhance the guest experience, TigerTMS delivers.

For more information, visit https://www.tigertms.com/solutions/iportal/  or reach out via email at Sandeep.nair@tigertms.com.


Bingo HRMS: Redefining Human Resource Management for the Hospitality Industry and Beyond

Bingo HRMS: Redefining Human Resource Management for the Hospitality Industry and Beyond

By Author

Published on August 26, 2025

Bingo HRMS is revolutionizing the way businesses manage their workforce, offering a powerful and seamless HR solution designed for the fast-paced demands of industries like hospitality, travel, and corporate services. In a world where guest satisfaction and brand reputation hinge on well-managed teams, Bingo HRMS stands out as a game-changer, helping organizations simplify HR operations while driving growth.

Developed by Bingoforge, a trusted ERP solutions provider serving MSMEs across multiple sectors, Bingo HRMS is more than just a software platform – it is a comprehensive ecosystem built to streamline every stage of the employee lifecycle. From hiring top talent and processing payroll to tracking attendance, managing leave requests, and deploying manpower across projects, the platform integrates it all into one intuitive, cloud-based system.

For hospitality businesses that operate in a highly dynamic environment, this technology offers unmatched precision and adaptability. Payroll, often a resource-intensive task, is automated and linked seamlessly with other core modules like time off, attendance, and planning. Recruitment features empower HR teams to identify and onboard talent efficiently, while advanced field service management capabilities make scheduling, tracking, and invoicing field operations effortless.

What makes Bingo HRMS particularly appealing to MSMEs is its modular and open-source design, allowing businesses to customize workflows to fit their unique needs without compromising scalability. Whether it’s a boutique hotel managing a small team or a multi-location chain seeking enterprise-level solutions, Bingo HRMS offers flexibility that grows with the organization.

This forward-thinking approach transforms HR from a back-office function into a strategic driver of success. By automating repetitive tasks and providing actionable insights, Bingo HRMS empowers leaders to focus on employee engagement, workforce optimization, and delivering exceptional guest experiences. For industries where service excellence defines the brand, this transformation is not just valuable – it’s essential.

With Bingoforge’s proven track record and commitment to innovation, Bingo HRMS has emerged as a trusted partner for businesses looking to modernize their HR processes. By combining ease of use, advanced functionality, and a future-ready design, the platform ensures that companies can focus on what truly matters – building exceptional teams and unforgettable customer experiences.

Contact: +91 88503 97914
Website: bingoforge.com
Email: sales@bingoforge.com

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