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By Manu Vardhan Kannan
Published on March 11, 2025
The hospitality industry is undergoing rapid transformation, adapting to new traveler expectations, technological advancements, and sustainability efforts. The COVID-19 pandemic accelerated these changes, forcing businesses to rethink strategies, enhance hygiene protocols, and embrace digital transformation. Today, as international tourism rebounds, hotels and resorts are focusing on innovation to offer personalized and seamless guest experiences.
According to the World Travel & Tourism Council (WTTC), the travel and tourism industry contributed $7.7 billion to the global GDP in 2022, signaling a strong recovery. As the sector continues to evolve, key trends such as AI-driven personalization, eco-conscious travel, and digital transformation are shaping the future of hospitality.
Luxury in hospitality is shifting from extravagant wealth to exclusivity and personalization. Private villas, boutique hotels, and tailored concierge services are gaining popularity over large-scale luxury resorts. Sustainable luxury is also on the rise, with high-end properties incorporating eco-friendly materials and carbon-neutral operations without compromising comfort. Today’s travelers seek authenticity and sustainability alongside premium experiences.
Guests are increasingly drawn to cultural immersion and locally inspired experiences. Hotels are partnering with local farmers, artisans, and communities to offer farm-to-table dining, handcrafted decor, and ethical wildlife tourism. Sustainable tourism initiatives enhance guest engagement while supporting local economies.
The demand for contactless interactions has led to the widespread adoption of mobile check-ins, digital room keys, and cashless payments. Augmented Reality (AR) and Virtual Reality (VR) are enhancing guest engagement by offering immersive previews of hotel properties and destinations. These technologies improve convenience, safety, and overall guest satisfaction.
Modern travelers prioritize meaningful and immersive experiences. Hotels are integrating local culture through culinary workshops, guided heritage tours, and adventure tourism. Wellness retreats focusing on mindfulness, digital detoxes, and holistic health are also gaining traction, catering to travelers seeking relaxation and self-improvement.
Sustainability is becoming a core focus in the hospitality industry. Hotels are implementing energy-efficient systems, solar panels, and eco-friendly materials. Many properties are eliminating single-use plastics, adopting intelligent water conservation systems, and striving for carbon neutrality. Guests increasingly prefer eco-conscious accommodations, driving businesses to integrate sustainable practices into their operations.
With digital transactions becoming the norm, blockchain technology is enhancing security, preventing fraud, and ensuring transparent bookings. AI-powered cybersecurity solutions safeguard guest data, while decentralized identity management minimizes risks related to personal information storage. These advancements reinforce trust in digital hospitality transactions.
Artificial intelligence (AI) and machine learning are revolutionizing guest experiences. AI-powered chatbots and virtual concierges assist guests with bookings and service requests around the clock. Smart room technology enables guests to control lighting, temperature, and entertainment via voice commands or mobile apps. Personalized recommendations based on past preferences enhance guest satisfaction and create a seamless stay.
Remote work has blurred the lines between business and leisure travel, leading to the rise of hybrid hospitality. Hotels are offering high-speed internet, dedicated workspaces, and co-working hubs for digital nomads. Subscription-based stay models are gaining traction, allowing travelers to access hotel networks for long-term flexible stays. This trend is reshaping hospitality offerings by combining business and leisure amenities.
Hotels are adopting AI-driven pricing strategies that dynamically adjust room rates based on demand, seasonality, and competitor pricing. Predictive analytics helps optimize room occupancy by analyzing historical data and booking patterns. These innovations enhance revenue management and operational efficiency.
Robotics and automation are improving efficiency across the hospitality sector. AI-powered robots assist with check-ins, luggage handling, and in-room service. Automated housekeeping systems, including robotic vacuum cleaners and smart inventory management, optimize hotel operations. Restaurants are also integrating robotic chefs and self-service kiosks to enhance service efficiency while reducing costs.The hospitality industry's future lies in adapting to evolving traveler expectations, technological advancements, and sustainability efforts. AI-driven personalization, contactless services, and immersive experiences are redefining guest interactions. Businesses that integrate innovation with a guest-centric approach will stay ahead in this competitive landscape, ensuring seamless, engaging, and responsible travel experiences.
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Published on November 20, 2025
Urban Square Mall, Udaipur has enhanced its premium retail offerings with the launch of Palmonas, one of India’s most loved demi-fine jewellery brands. This new addition marks Palmonas’ first store in Rajasthan, bringing its blend of elegance and contemporary style to the City of Lakes. Located on the ground floor with a 750 sq. ft. space, the store adds a fresh mix of modern design and everyday luxury to the mall’s retail line-up.
Palmonas introduces Udaipur shoppers to an exquisite range of demi-fine jewellery that balances luxury and everyday wear. The store features a carefully curated collection of necklaces, bracelets, rings, and earrings, crafted with high-quality materials and modern aesthetics. Each piece reflects the brand’s focus on elegance, versatility, and fine craftsmanship, making it ideal for both daily use and special occasions.
Nandini Taneja, CEO, Bhumika Enterprises, said, “The launch of Palmonas' first store in Rajasthan at Urban Square Mall reflects our commitment to bringing distinctive and aspirational brands closer to Udaipur's shoppers. Palmonas adds a touch of modern elegance and individuality to our retail mix. Urban Square has been designed as a complete lifestyle destination where visitors can explore everything, from fashion and jewellery to dining and entertainment, all under one roof.”
With Palmonas now part of its growing portfolio, Urban Square Mall continues to elevate Udaipur’s retail and lifestyle experience. The mall has become a vibrant destination where fashion, food, and entertainment come together, shaping a modern and enjoyable shopping environment for the city.
Ramee Hotels has announced the signing of a new 100-key resort in Karjat, strengthening the group’s expansion plans across Maharashtra. The upcoming property is being developed in partnership with Blue Neck Group and is currently in its greenfield stage. Once completed, it is set to become a leading leisure and events destination in the region.
Set against Karjat’s lush mountains and scenic waterfall views, the resort is planned as a blend of leisure, celebration, and lifestyle offerings. The design includes open lawns, landscaped recreational zones, dedicated event and party areas, terrace sections, and a swimming pool that elevate the overall guest experience.
Guests can also look forward to modern dining spaces, well-curated recreational facilities, and comfortable hospitality features, making it ideal for vacations, celebrations, corporate retreats, and weekend getaways.
Sharing his thoughts on the signing, Mr. Raj Shetty, Founder, Chairman & Managing Worker, Ramee Group, said, “Ramee Hotels has always focused on building destinations that resonate with today’s travellers. Karjat offers tremendous potential, and this new resort will be developed with the same passion and commitment that define our brand. We look forward to creating a landmark destination that welcomes families, corporates, and holidaymakers alike.”
Speaking on the development, Saurabh Gahoi, Senior Vice President, Ramee Group of Hotels, said, “Karjat is becoming one of Maharashtra’s most sought-after leisure and celebration destinations. This signing is an important step in our growth strategy as we continue expanding into high-potential markets. Our collaboration with Blue Neck Group reflects our commitment to creating properties that bring together exceptional hospitality, thoughtful design, and meaningful guest experiences.”
With this new addition, Ramee Hotels continues to build on its growth strategy, focusing on locations with strong tourism potential and rising demand for leisure and MICE travel.
By Hariharan U
Published on November 19, 2025
Thrillophilia has released its Women & Travel Decisions 2025 report, and the findings point to a strong shift inside Indian homes. Women are now at the centre of India’s leisure travel decisions, quietly driving 72% of trip planning across the country. The study is based on 212,000 itineraries and 8.9 million planning signals, showing how women are choosing destinations, curating experiences, handling budgets, and shaping how the entire family travels.
The report highlights that women prefer to plan early, compare more carefully, and double-check before confirming anything. On average, they book nine days earlier than men, which helps keep prices steady, prevent last-minute changes, and brings cancellations down by 18%. They also spend more time reading reviews, checking photos, and sharing itineraries within family and friend groups to make sure every detail is right. Still, even though women lead the planning, 62% of payments on women-planned couple trips are made by men.
Thrillophilia’s data also shows a clear theme in women’s choices: a smart luxury approach. This doesn’t mean flashy spending, but thoughtful indulgence, boutique stays, spa sessions, wellness walks, and slow mornings. Women add 28% more premium upgrades to their carts, yet their total spending stays only 6% higher than men’s. It’s not overspending; it’s making sharper choices.
Safety remains a major focus. Women apply more than three times the number of safety filters, resulting in fewer travel emergencies and a 23% drop in SOS calls. Their deeper research directly leads to smoother trips.
Chitra Gurnani Daga, Co-founder, Thrillophilia, said, "Indian leisure is increasingly a She-Planner economy. Women are curating smarter itineraries, earlier bookings, safety-first choices, and meaningful upgrades without blowing the budget. As women continue to lead India's travel decisions, the industry is shifting toward more thoughtful planning, better value choices, and deeply curated experiences."
For domestic trips, women prefer easy-paced and high-value destinations such as Rajasthan and Kerala, with Goa following closely. Internationally, they lean towards places that mix value and comfort Bali, Dubai-Abu Dhabi, Singapore, Thailand, and Vietnam.
Women travelling with kids and families tend to favour slow mornings, one main activity for the day, and early dinners. This planning style leads to 7% fewer reschedules, keeping trips smoother and more predictable.
Tier 2 India is showing the strongest rise in women planners. Cities like Indore, Ahmedabad, Lucknow, and Jaipur are rapidly emerging, with Indore alone growing 31% YoY. With this rise, the She-Planner trend is set to shape not just travel choices but a growing ecosystem built around women-led planning.
About ThrillophiliaThrillophilia is India’s leading AI-powered platform for discovering and personalizing multi-day trips. With over 100M+ users and 300,000+ travellers a year, it helps couples and families discover and book trips through verified local partners across 1,000+ locations. Based in Jaipur and operating in the UAE and the U.S., Thrillophilia combines technology, trusted supply, and human support to offer the right trip at the right price.
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