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By Manu Vardhan Kannan
Published on March 11, 2025
The hospitality industry is undergoing rapid transformation, adapting to new traveler expectations, technological advancements, and sustainability efforts. The COVID-19 pandemic accelerated these changes, forcing businesses to rethink strategies, enhance hygiene protocols, and embrace digital transformation. Today, as international tourism rebounds, hotels and resorts are focusing on innovation to offer personalized and seamless guest experiences.
According to the World Travel & Tourism Council (WTTC), the travel and tourism industry contributed $7.7 billion to the global GDP in 2022, signaling a strong recovery. As the sector continues to evolve, key trends such as AI-driven personalization, eco-conscious travel, and digital transformation are shaping the future of hospitality.
Luxury in hospitality is shifting from extravagant wealth to exclusivity and personalization. Private villas, boutique hotels, and tailored concierge services are gaining popularity over large-scale luxury resorts. Sustainable luxury is also on the rise, with high-end properties incorporating eco-friendly materials and carbon-neutral operations without compromising comfort. Today’s travelers seek authenticity and sustainability alongside premium experiences.
Guests are increasingly drawn to cultural immersion and locally inspired experiences. Hotels are partnering with local farmers, artisans, and communities to offer farm-to-table dining, handcrafted decor, and ethical wildlife tourism. Sustainable tourism initiatives enhance guest engagement while supporting local economies.
The demand for contactless interactions has led to the widespread adoption of mobile check-ins, digital room keys, and cashless payments. Augmented Reality (AR) and Virtual Reality (VR) are enhancing guest engagement by offering immersive previews of hotel properties and destinations. These technologies improve convenience, safety, and overall guest satisfaction.
Modern travelers prioritize meaningful and immersive experiences. Hotels are integrating local culture through culinary workshops, guided heritage tours, and adventure tourism. Wellness retreats focusing on mindfulness, digital detoxes, and holistic health are also gaining traction, catering to travelers seeking relaxation and self-improvement.
Sustainability is becoming a core focus in the hospitality industry. Hotels are implementing energy-efficient systems, solar panels, and eco-friendly materials. Many properties are eliminating single-use plastics, adopting intelligent water conservation systems, and striving for carbon neutrality. Guests increasingly prefer eco-conscious accommodations, driving businesses to integrate sustainable practices into their operations.
With digital transactions becoming the norm, blockchain technology is enhancing security, preventing fraud, and ensuring transparent bookings. AI-powered cybersecurity solutions safeguard guest data, while decentralized identity management minimizes risks related to personal information storage. These advancements reinforce trust in digital hospitality transactions.
Artificial intelligence (AI) and machine learning are revolutionizing guest experiences. AI-powered chatbots and virtual concierges assist guests with bookings and service requests around the clock. Smart room technology enables guests to control lighting, temperature, and entertainment via voice commands or mobile apps. Personalized recommendations based on past preferences enhance guest satisfaction and create a seamless stay.
Remote work has blurred the lines between business and leisure travel, leading to the rise of hybrid hospitality. Hotels are offering high-speed internet, dedicated workspaces, and co-working hubs for digital nomads. Subscription-based stay models are gaining traction, allowing travelers to access hotel networks for long-term flexible stays. This trend is reshaping hospitality offerings by combining business and leisure amenities.
Hotels are adopting AI-driven pricing strategies that dynamically adjust room rates based on demand, seasonality, and competitor pricing. Predictive analytics helps optimize room occupancy by analyzing historical data and booking patterns. These innovations enhance revenue management and operational efficiency.
Robotics and automation are improving efficiency across the hospitality sector. AI-powered robots assist with check-ins, luggage handling, and in-room service. Automated housekeeping systems, including robotic vacuum cleaners and smart inventory management, optimize hotel operations. Restaurants are also integrating robotic chefs and self-service kiosks to enhance service efficiency while reducing costs.The hospitality industry's future lies in adapting to evolving traveler expectations, technological advancements, and sustainability efforts. AI-driven personalization, contactless services, and immersive experiences are redefining guest interactions. Businesses that integrate innovation with a guest-centric approach will stay ahead in this competitive landscape, ensuring seamless, engaging, and responsible travel experiences.
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Published on October 7, 2025
Indian travellers applying for US B1/B2 business and tourist visas continue to face long interview wait times, as per the latest data from the US Department of State updated in September 2025. New Delhi now records the longest delay, with appointment availability stretching to 12 months. In contrast, Chennai has seen a remarkable improvement, with average wait times dropping sharply from 8.5 months in August to just 2.5 months in September.
According to the latest figures, Hyderabad’s average wait time remains steady at three months, while Mumbai and Kolkata show minor fluctuations, now averaging 4.5 and 5.5 months respectively. The sudden rise in New Delhi’s wait period, up from 3.5 months in August to 12 months in September, has raised concerns for applicants planning urgent travel.
City
Avg Wait (Aug 2025)
Avg Wait (Sep 2025)
Next Available (Aug 2025)
Next Available (Sep 2025)
Chennai
8.5 months
2.5 months
5 months
3 months
Hyderabad
3.5 months
Kolkata
6 months
5.5 months
Mumbai
4.5 months
New Delhi
12 months
Average wait time refers to the typical delay from visa fee payment to interview, based on historical data. The “next available appointment” indicates the earliest date open for scheduling and can shift frequently as new slots are added. Applicants are encouraged to monitor embassy systems regularly to reschedule earlier appointments when possible.
Previously, Indian travellers could apply for non-immigrant visas in third countries such as the UAE, Qatar, or Singapore, where appointment wait times were often shorter. However, the US has now ended this practice, requiring applicants to apply in their home country or place of residence. This policy aims to prevent “visa shopping” but may lead to longer delays for many Indian applicants.
Existing third-country appointments are expected to be honoured, but new ones must be made in the applicant’s home country. The Department of State continues to update visa wait time data monthly and advises applicants to refer to embassy websites for the latest details on interview scheduling, rescheduling, and waiver options.
Lemon Tree Hotels Limited has announced the signing of its latest property, Keys Select by Lemon Tree Hotels, Haridwar. The new property will be managed by Carnation Hotels Private Limited, a wholly-owned subsidiary of Lemon Tree Hotels Limited. This addition further strengthens the company’s growing presence in Uttarakhand, catering to both religious and leisure travellers seeking a refreshing, value-driven stay experience.
Keys Select by Lemon Tree Hotels, Haridwar will feature 52 well-appointed rooms, a restaurant, conference hall, and recreational facilities including a fitness centre. The property enjoys a convenient location, approximately 32 km from Jolly Grant Airport, Dehradun, and 9 km from Haridwar Railway Station, with excellent connectivity via public and private transport.
Speaking on the occasion, Vilas Pawar, CEO, Managed & Franchise Business, Lemon Tree Hotels, said, “With this signing, we will expand our leisure portfolio in Uttarakhand, a state where we have eight operational and nine upcoming properties in addition to this one. While expanding its footprint across the country in cities of all tiers, this signing by Lemon Tree Hotels perfectly aligns with the company’s vision of offering refreshing and comfortable stays across religious and spiritual destinations.”
Currently, Lemon Tree Hotels Limited (LTHL) operates 120+ hotels across 75+ cities in India and abroad, with a pipeline of 110+ upcoming properties. From major metro hubs like Delhi-NCR, Mumbai, Bengaluru, and Hyderabad to tier II and III cities such as Jaipur, Udaipur, Kochi, and Indore, as well as international locations in Dubai, Bhutan, and Nepal, the brand continues to deliver exceptional comfort, consistent quality, and a warm, refreshing experience.
By Hariharan U
Published on October 6, 2025
In the highly competitive hospitality industry, where guest satisfaction hinges on every detail, efficient and reliable kitchen operations play a crucial role. From preparing banquet services and in-house restaurant menus to catering high-profile events, hotels require food service equipment that is efficient, durable, and innovative. That’s where CORNELL INDIA – India’s #1 Food Service Equipment brand – becomes an indispensable partner for hoteliers.
Proudly designed, engineered, and manufactured in India, CORNELL INDIA is a name synonymous with quality, dependability, and advanced engineering. Trusted by leading hotels across the country, Cornell delivers cutting-edge solutions that help streamline kitchen operations while enhancing food presentation and service efficiency.
A standout product in their offering is the Cornell Dual TempPlate – a versatile, dual-function unit that allows hotels to present both hot and cold food simultaneously in a single, space-saving solution. Ideal for buffet setups, room service trays, or banquet presentations, the Dual TempPlate reduces the need for multiple appliances, saves kitchen space, and ensures every dish is served at the perfect temperature. This innovation reflects Cornell’s focus on practicality and energy efficiency – crucial for large-scale hotel operations.
CORNELL INDIA’s extensive range of food service equipment is designed to meet the exacting needs of hotel kitchens, banquet halls, and event catering setups. Their products are efficient, reliable, affordable, and sustainable, empowering chefs and kitchen managers to serve culinary masterpieces consistently.
What sets CORNELL apart is their deep commitment to being Dependable in Quality, in Service, in Trust. Every piece of equipment is rigorously tested and crafted with precision, ensuring performance that aligns with the high standards of the hospitality industry. With strong after-sales support and tailored solutions, CORNELL INDIA makes it simple for hotels to upgrade their infrastructure and maintain peak operational efficiency.
For hoteliers seeking to enhance kitchen performance, reduce energy consumption, and deliver exceptional dining experiences, CORNELL INDIA offers the perfect solution.
Visit www.cornellindia.in or contact CORNELL INDIA directly at 82 96 22 33 77 / 96 06 42 33 77 or reachus@cornellindia.in to learn more about their specialized food service equipment designed for hotels.
CORNELL INDIA – Fueling Culinary Creativity in Hospitality with Dependable Indian Engineering.
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