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By Author
Published on December 12, 2024
The National Restaurant Association of India (NRAI) has raised concerns about the long-term implications of in-dining deep discount programs and mandatory aggregator payment platforms, warning that they threaten the financial sustainability and independence of restaurants. While these programs may appear attractive for boosting short-term footfall, their long-term effects include eroded profit margins, disrupted pricing structures, and diminished brand value.
Small and independent restaurants are particularly vulnerable. Unlike larger chains with substantial financial backing, smaller establishments struggle to sustain operations when offering aggressive discounts. These practices risk creating an environment where customers expect unsustainable deals, undervaluing the quality of the dining experience.
Additionally, the bundling of deep discount schemes with aggregator payment platforms exacerbates the issue. Restaurants are compelled to pay commissions as high as 4–8% per transaction, far exceeding the standard 1–1.5% charged by conventional payment gateways. This adds to the financial strain while giving aggregators increased control over customer relationships.
As customers gravitate toward aggregator-driven ecosystems, restaurants face the risk of losing direct engagement with their patrons. This compromises their autonomy and hinders the development of loyal, long-term customer bases.
The NRAI urges restaurants to critically assess such programs and adopt sustainable practices that prioritize quality and independence. Deep discounting may seem like a competitive necessity, but its hidden costs make it a double-edged sword. Restaurants must instead focus on creating unique dining experiences and fostering direct customer relationships to ensure their long-term success.
Insights for this article are inspired by the National Restaurant Association of India.
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Published on August 25, 2025
In today’s fast-paced world, every brand dreams of sales. We picture that decisive handshake, the signed contract, the ringing of the cash register. But behind every successful sale lies a foundation that often goes unnoticed: marketing.
Sales is action. It’s lead generation, connecting with a prospect, demonstrating value, sharing proposals, and closing orders. It’s the direct path to revenue. But here’s the truth: sales doesn’t happen in a vacuum. It begins long before that phone call or meeting ever takes place—with the quiet but powerful work of marketing.
Marketing is brand building. It’s about creating visibility, positioning your brand in a crowded market, and ensuring your audience remembers you when they need you most. In a dynamic industry like hospitality, this isn’t optional—it’s survival.
Think about it: hotels, restaurants, and resorts are constantly looking for vendors, partners, and solutions. Whether it’s technology providers, F&B brands, design consultants, or training services, the hospitality sector thrives on a network of collaborations. But for a company to earn a place in that network, it has to be seen. If your brand is invisible, your sales team is starting every conversation cold.
This is where continuous marketing becomes your strongest ally. Digital promotions, month-on-month campaigns, and consistent visibility ensure your brand is never far from your audience’s mind. You don’t know when a hotelier might decide they need new kitchen equipment, a cloud-based booking platform, or luxury linens. But if you’ve been steadily present in their world, the chances are high that they’ll remember your brand when the time comes.
Marketing doesn’t just complement sales; it fuels it. It warms up your leads, makes outreach easier, and positions your company as a trusted solution provider rather than just another option. For businesses in the hospitality industry, where competition is fierce and relationships matter, this kind of brand presence is invaluable.
Because when opportunity knocks, you don’t want to introduce your brand—you want it to already feel familiar.
Published on July 9, 2025
In a landmark moment for Ponneri and beyond, the Ponneri Gymkhana Club (PGC) made history by hosting the first-ever HE Awards, a heartfelt tribute to the spirit, resilience, and role of men in shaping our communities. The event, presented by PGC in collaboration with Hospitalitynews, was held on July 4th, 2025, and marked a powerful beginning to what promises to be a prestigious annual tradition.
The evening welcomed over 300 distinguished guests and honored 25 exemplary men from diverse backgrounds—fathers, professionals, leaders, mentors—whose contributions often go unnoticed but are deeply felt within the fabric of society.
Gracing the celebration as Chief Guest was His Highness Mohammed Asif Ali, the Prince of Arcot, whose presence added regal dignity to the occasion. Echoing the sentiment of the evening were esteemed guests Assistant Commissioner of Ponneri, Mr. Shankar, and MLA Mr. Durai Chandrasekhar, who in their powerful keynote address stated, “Honouring good men is not just about what they do, but who they choose to be every day – leaders, fathers, brothers, mentors, and pillars of society.”
The ambiance at PGC was truly celebratory, showcasing its grandeur with 178 rooms, 4 banquet halls, 2 sprawling lawns, and over 12 sports amenities—firmly positioning it as not just a club, but a premium destination for weddings, corporate gatherings, and lifestyle events.
The event was supported by TJS College of Arts & Science and Big Screen, and was expertly curated by Sonali Jain and Kashish Jain, who brought the evening to life with emotion, elegance, and purpose.
The night concluded with standing ovations, soulful music, and a clear promise—that the HE Awards, in partnership with Hospitalitynews, will return every year to shine a light on the quiet strength and positive influence of men in our society.
Because when we honour goodness, we inspire greatness—and the HE Awards are just the beginning.
About PGC Chennai:Located just 40 minutes from Chennai, the Ponneri Gymkhana Club (PGC) is one of Tamil Nadu’s largest and most vibrant private clubs. With luxurious accommodation, top-tier sports facilities, banquet halls, and picturesque lawns, PGC is redefining what it means to blend hospitality, leisure, and community. Whether you're planning a dream wedding, corporate retreat, or simply a weekend escape, PGC offers an unmatched experience of celebration and serenity. Learn more at www.pgcchennai.com.
Published on July 2, 2025
This Friday, July 4th, 2025, the Ponneri Gymkhana Club (PGC), in collaboration with Hospitalitynews, is all set to host the first-ever edition of the HE Awards (Honouring Excellence Awards)—an inspiring evening dedicated to recognizing individuals who have selflessly served society.
With the theme “They Deserve Their Moment,” the event promises to be a grand tribute to Professors, Doctors, Police personnel, Government Officials, Social Workers, and many more everyday heroes whose dedication often goes unrecognized.
The event will take place at the Ponneri Gymkhana Club, with proud support from TJS College of Arts & Science and Hospitalitynews as the official media partner.
Event Details:
This is your chance to witness an evening filled with heartfelt stories, inspiring achievements, and community appreciation. Come be part of this meaningful celebration and show your support for the people who make a real difference in our lives.
For RSVP and More Information:
+91 75502 65615 / +91 93636 32829Follow on Instagram: @ponnerigymkhanaclub
Let’s come together to celebrate those who deserve their moment in the spotlight!
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