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By Nithyakala Neelakandan
Published on April 7, 2024
In today's fast-paced world, your favorite fast-food chains are embracing the power of artificial intelligence (AI) to enhance operations and customer experiences. Yum Brands, the parent company of beloved eateries like KFC, Pizza Hut, and Taco Bell, is at the forefront of this technological revolution.
With approximately 45% of sales now coming from digital channels, totaling around $30 billion, Yum Brands is doubling down on AI to drive further growth and efficiency. Joe Park, Yum's chief digital and technology officer, envisions an "AI-first mentality" permeating every aspect of restaurant operations, from customer interactions to kitchen management.
Imagine pulling up to a drive-thru and placing your order with a voice AI system instead of a human attendant. That's just one example of the AI-powered innovations being tested by Yum Brands. Additionally, the company is developing a groundbreaking "SuperApp" for employees, allowing them to effortlessly access information on menu preparation, shift scheduling, and ingredient procurement, all with the assistance of AI technology.
Despite concerns about AI potentially replacing human jobs, Yum Brands reassures that its workforce will remain essential. Instead of displacing employees, AI is seen as an opportunity to enhance their skills and elevate their experiences on the job.
For customers, the integration of AI means a more personalized dining experience. By leveraging unified customer data, AI systems can tailor promotions and predict preferences, creating a seamless and enjoyable interaction with the brand.
While there are understandable concerns about the safety and reliability of AI in food preparation, Yum Brands is committed to ensuring that proper precautions are taken. By prioritizing customer safety and satisfaction, the company aims to harness the full potential of AI while mitigating any risks.
As the world continues to embrace digital technologies, Yum Brands remains at the forefront of innovation in the fast-food industry. By leveraging AI to streamline operations and enhance customer experiences, the company is setting a new standard for quick-service restaurants everywhere.
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By Hariharan U
Published on August 22, 2026
Indus Towers Limited, in collaboration with the Bharti Airtel Foundation, has strengthened digital learning infrastructure at GC CRPF Guwahati Montessori School in Assam with the installation of two K-YAN digital learning devices.
Located within the CRPF Campus at 9 Mile, Guwahati, the initiative aims to create a more engaging, interactive and future-ready learning environment for students. The intervention is expected to benefit 114 students by providing enhanced access to technology-enabled and experiential learning opportunities.
The inauguration ceremony was attended by Ms. Neelam Dhyani, Head, Regional CRPF Family Welfare Association, who graced the occasion as Chief Guest. The programme also saw the participation of Shri Rajender Gurung, Circle CEO (NESA), Indus Towers Limited, representatives of Bharti Airtel Foundation, CRPF officials, school representatives, teachers and students.
Speaking on the initiative, Ms. Neelam Dhyani highlighted the role of technology in creating more dynamic and enriching learning environments. She said that access to quality education and modern learning tools can help children develop curiosity, improve understanding and engage more actively in the classroom.
Shri Rajender Gurung said that education remains an important enabler of social transformation and that technology can play a significant role in making learning more accessible, engaging and inclusive. He added that the K-YAN devices are expected to support teachers with innovative classroom tools while helping students develop digital skills and confidence for the future.
The initiative is designed to support educators in delivering curriculum content more effectively while encouraging digital literacy, experiential learning and classroom participation. It reflects the shared commitment of Indus Towers, Bharti Airtel Foundation and the CRPF community towards strengthening educational infrastructure and creating future-ready learning environments.
Mr. Sameer Shah, Head, Higher Education and Strategic Relations, Bharti Airtel Foundation, said the Foundation remains focused on enabling equitable access to quality education through innovative and scalable solutions. He noted that technology can make classroom learning more engaging and effective while helping students build competencies required for the future.
The K-YAN platform is an integrated digital classroom solution combining a computer, projector, audio system and interactive learning capabilities in a single portable unit. Its multimedia-based approach enables teachers to create more immersive classroom sessions while giving students greater opportunities to engage with digital content.
The programme concluded with the ceremonial handover of the K-YAN devices, addresses by dignitaries and discussions on the role of technology in improving teaching effectiveness and learning outcomes.
Through the initiative, Indus Towers and Bharti Airtel Foundation continue to support technology-enabled education and contribute towards building more inclusive and future-ready learning environments for students.
By Manu Vardhan Kannan
Published on August 19, 2026
Uber has announced the launch of Train Ticket Booking on the Uber app in partnership with ixigo, India’s leading AI-native travel platform. The new feature allows riders to book train tickets, check PNR status and manage their first and last-mile travel connections through a single app.
The launch marks another step in Uber’s growing focus on expanding its intercity travel offerings in India. By combining ixigo’s train booking technology with Uber’s mobility services, the partnership aims to make long-distance travel planning easier and more connected for passengers.
Train travel continues to be one of India’s most preferred modes of transportation, with Indian Railways carrying 741 crore passengers in FY2025–26. As online train ticket booking continues to grow, Uber and ixigo are bringing together train reservations and local mobility solutions to offer a smoother travel experience from the starting point to the final destination.
Commenting on the partnership, Arnab Kumar, Director, Business Development, Uber India and South Asia, said, "Train journeys are an integral part of how India travels. For millions of people, the journey starts well before they board the train and continues long after they arrive at their destination. With Train Ticket Booking on the Uber app, riders can now book their train tickets, check their PNR status, and seamlessly connect to and from the railway station, all within a single app. We’re pleased to partner with ixigo to bring together their expertise in train ticketing with Uber’s mobility platform, making the overall travel experience more seamless and convenient for riders.”
Sharing their views on the partnership, Aloke Bajpai, Group CEO and Rajnish Kumar, Group Co-CEO, ixigo, said, “As India's largest OTA in the train category, our focus has always been on making rail travel simpler, more reliable and stress-free. Beyond booking tickets, we've continued to invest in a seamless post-booking experience, better customer support and innovative features that give travellers greater peace of mind throughout their journey. By partnering with Uber, we're extending that experience beyond the train itself, enabling travellers to plan their journey seamlessly from their doorstep to their destination.”
Uber already has a strong presence at railway stations across India, offering dedicated pickup and drop-off zones at locations ranging from Ahmedabad in the West, Secunderabad in the South and Howrah in the East, with more railway stations expected to be added soon.
With the introduction of Train Ticket Booking, Uber is extending its railway station connectivity services to support travellers throughout their entire journey. The company’s multimodal mobility platform now includes Moto, Auto, Cars, Metro, Intercity Cars, Intercity Buses and Train Ticket Booking.
Through this expansion, Uber aims to become a single platform for different travel needs, helping riders move more conveniently across cities and across the country.
● Open the Uber app.● Select ‘Bus & Train’ from the home screen or Services section, then choose train tickets.● Enter the origin, destination and travel date.● Browse available trains and select the preferred option.● Complete the booking through the app.● Access ticket details and check PNR status directly within Uber.● Book an Uber ride to and from the railway station for a seamless travel experience.
Published on July 19, 2026
Air India has recorded more than one million inflight WiFi users over the past 12 months, reflecting the growing demand for onboard internet services among travellers.
According to the airline, over one million passengers connected to its inflight WiFi service between June 2025 and June 2026 across its WiFi-enabled fleet. The service is currently available on more than 55 daily flights operated by 28 connected aircraft.
The airline said passenger adoption has increased significantly during the year, with WiFi usage rising from 30 per cent in June 2025 to 55 per cent in June 2026.
Usage data shows that inflight connectivity is being driven largely by entertainment and social media. Around 89 per cent of connected passengers used the service to stream content or access social media platforms, while the remaining 11 per cent used it for web browsing, emails and messaging applications.
Over the 12-month period, passengers consumed nearly 500 terabytes of data through the airline's onboard network. Streaming services accounted for 86 per cent of total data usage, while web browsing made up the remaining 14 per cent.
Air India's inflight WiFi service is currently available on international routes served by its connected fleet, including flights to London, New York, Newark, Frankfurt, Melbourne, Hong Kong, Singapore, Bali, Manila and Mauritius.
The airline said it plans to gradually expand onboard connectivity as more aircraft are equipped with WiFi, extending the service to additional routes in the future.
Introduced as part of Air India's broader efforts to enhance passenger experience and digital services, the inflight WiFi platform has witnessed steady growth over the past year. The airline noted that demand has been particularly strong on long-haul international flights, where passengers increasingly expect uninterrupted internet access throughout their journey.
While Air India did not disclose the number of individual devices connected or the average data consumed per passenger, it said the service has maintained consistent growth since its rollout.
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