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By Shreenidhi Jagannathan
Published on October 28, 2024
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
In a significant move for the advancement of India's tourism and hospitality sector, the Federation of Hotel and Restaurant Associations of India (FHRAI) inaugurated its Centre of Excellence (CoE) at its headquarters. The event was graced by Shri Suman Billa, IAS, Additional Secretary, Ministry of Tourism, Government of India, along with prominent industry leaders.
The FHRAI Centre of Excellence has been envisioned as a dedicated research hub, established to enhance the federation’s advocacy initiatives and contribute to data-driven decision-making in the tourism and hospitality space. Positioned as an industry think tank, the Centre will focus on generating valuable insights through research, aiming to influence policy development and foster a culture of innovation and excellence.
Shri Suman Billa emphasized the crucial role of data in the sector: “Research and data are indispensable for understanding the true scope and potential of tourism. While government data provides foundational insights, we need a multidimensional view to fully grasp the sector's dynamics. By integrating insights from industry bodies and international organizations like the World Tourism Organization, we can create a robust data ecosystem that guides both government and industry stakeholders.”
He added that the Centre of Excellence represents a collaborative approach to better understand the industry's impact on employment and GDP. “With accurate data, we can build a resilient framework that supports sustainable growth, enabling the sector to thrive in a competitive global market,” he remarked.
Pradeep Shetty, President of FHRAI, described the CoE as a landmark achievement for the tourism and hospitality industry in India. "This has been a long-standing aspiration for our federation. In our engagements with the government, we’ve often encountered challenges stemming from regulatory issues and the need for reliable data. The Centre of Excellence fills this gap by providing a structured framework for research and advocacy,” Shetty noted.
With the Centre’s resources, FHRAI aims to present well-supported, data-driven insights to policy-makers, addressing industry challenges and proposing informed recommendations for reform. "Our objective is to uplift the industry by equipping it to meet evolving consumer and stakeholder expectations,” he added.
Garish Oberoi of the Hotel and Restaurant Association of Northern India highlighted the role of the CoE in addressing the data shortage within the sector, especially in tackling policy bottlenecks. “Each region in India has unique challenges, which is why the Centre will focus on creating state-specific reports and assessments. Our team will work to produce white papers and analytical insights, fostering a foundation for data-driven decision-making,” Oberoi stated.
The CoE aims to provide accurate information to government and industry stakeholders, empowering FHRAI to advocate effectively for its members and advance the industry’s standards.
The launch of FHRAI's Centre of Excellence marks a forward step for India's tourism and hospitality industry. Focused on research, training, and advocacy, this initiative is set to elevate industry standards and tackle critical challenges. FHRAI remains committed to collaborative efforts with both industry members and government bodies, ensuring that the hospitality sector continues to meet the dynamic needs of consumers and professionals alike.
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By Vaidya Smita Naram of Ayushakti
Published on May 30, 2025
On the occasion of Menstrual Hygiene Day, renowned Ayurveda practitioner and Ayushakti Co-Founder Vaidya Smita Naram sheds light on the essential practices every woman should follow during menstruation to ensure better health and hygiene.
“Menstrual hygiene is simply normal hygiene that every female must maintain during her monthly cycle,” says Vaidya Smita Naram. Since menstrual bleeding occurs from the vaginal area, it’s crucial to keep the area clean—not just during periods but throughout the month—to prevent infections and maintain overall health.
She shares practical and easy-to-follow tips to promote safe menstrual hygiene:
Choose Clean Period Products: Whether using pads, tampons, or cloth, ensure the material is clean. Change it every 3–4 hours to prevent bacterial infections. Opt for organic cotton pads, wash cloth pads in warm water, and dry them in the sun for natural sterilization.
Wash the Area Regularly: Before every pad change, rinse and wash the area. Dry it with tissue to prevent moisture buildup. Use antibacterial water or Ayurvedic herbs like Neem leaves to further protect from infections.
Avoid Scented Products: Fragranced period products may irritate sensitive skin and disrupt hormones. Stick to unscented, skin-friendly alternatives.
Refrain from Sexual Activity: Avoiding intimacy during periods reduces the risk of STDs and UTIs, which can be more likely during this phase due to increased sensitivity.
Practice Cleanliness: Always wash hands before and after using the restroom, especially in public places. Carry wet wipes or sanitizers for convenience.
Track Your Cycle: Monitor emotions, symptoms, and medication through apps or calendars. Early tracking can help detect any unusual patterns.
Stay Hydrated & Rest: Drink plenty of fluids and give your body the rest it needs. Periods are a window into physical health, and it's essential to listen to what your body is telling you.
Vaidya Smita encourages everyone to be mindful and respectful of their body’s needs during menstruation. “Not everyone has easy periods, and that’s okay. What matters most is understanding and supporting your body during this natural phase.”
By Manu Vardhan Kannan
Published on May 13, 2025
The increasing number of hotel fires across regions has triggered growing concern over how well our hospitality spaces are prepared to handle such emergencies. Fires in hotels can lead to devastating consequences, including loss of life, serious damage to property, and lasting reputational harm. Strengthening fire safety measures is no longer optional—it's a vital necessity.
Effective fire safety begins at the foundation - literally. It starts with proper building design, continues with the careful selection and application of materials, and is enforced through adherence to required permits like building licenses, occupancy certificates, and operational approvals.
Recent cases have pointed to multiple causes behind hotel fires—user negligence, kitchen-related mishaps, outdated or faulty electrical systems, and delays in maintenance work. Many of these risks are made worse by the absence of comprehensive fire safety designs, allowing small incidents to turn into large-scale disasters.
Key Elements for Strengthening Fire Safety in Hotels:
Design Integration:
Incorporating both passive and active fire safety elements into architectural, electrical, and mechanical designs is essential. One of the most important aspects is ensuring well-thought-out evacuation routes to allow for the safe and timely exit of guests and staff.
Material Matters:
One major hazard is the use of combustible or non-certified materials on hotel facades. These can catch fire quickly, enabling flames and smoke to spread vertically through the building and putting occupants at serious risk. Every material used must have test certifications from accredited laboratories to ensure fire compliance. Without such validation, they must not be used, especially on high-rise structures.
Correct Application:
Even certified materials, if poorly installed or used incorrectly, can compromise an entire building’s fire resistance. Following proper application procedures is crucial to preserving the effectiveness of all safety measures.
Routine Inspections:
Improper usage of building spaces, unauthorized storage of flammable items, or renovations that bypass safety norms can reduce a structure’s fire resistance. Regular expert inspections help identify these vulnerabilities and ensure continued compliance with fire safety regulations.
One organization leading the way in this area is Efectis, a global expert in fire science and safety. With more than 70 years of experience and a highly qualified team, Efectis offers customized fire safety strategies for various types of buildings in Türkiye and beyond, ensuring structures meet the highest fire resistance standards.
As the hospitality industry continues to grow, fire safety must evolve as a priority. Through better planning, strict material compliance, and continuous inspections, the industry can ensure safer environments for everyone.
By Author
Published on April 23, 2025
In a landmark moment of cultural diplomacy, Rambagh Palace, Jaipur’s crown jewel, Rambagh Palace will host US Vice President James David Vance, his family, and a 20-member White House delegation on April 23. The high-profile visit is being celebrated with a grand dinner in collaboration with IRIS Jaipur, renowned for its handcrafted, gold-plated metalware. Following its acclaimed showcase at the G20 Summit, IRIS Jaipur once again has the honour of serving foreign dignitaries.
The dinner will be held in the palace’s opulent 18th-century ballroom, Suvarna Mahal. A custom-designed collection of gold-plated dinner sets, tableware, cutlery, serve ware and trolley crafted by IRIS Jaipur, will headline the banquet, reflecting a seamless blend of traditional Rajasthani artistry and modern luxury.
Each guest will receive a golden napkin ring as a keepsake, engraved with their names on one side and Rambagh Palace Jaipur on the other side. The culinary showcase, presented on bespoke dinner sets, snack stands, hollowware, and barware, will highlight India’s gastronomic heritage with dishes prepared by Rambagh’s top chefs.
A red-carpet walkway flanked by mirror-polished golden pipes crafted by IRIS’s metal artisans, creates a shimmering prelude, setting the tone for the regal evening. Antique brass welcome trolleys, lotus design trays with bowls, and garland stands will enhance the arrival experience with rich visual storytelling rooted in Jaipur’s artisanal traditions.
Jaipur's IRIS artisans bring diplomatic hospitality to life at Rambagh Palace, showcasing the city's rich cultural heritage while adding a personal touch to the grandeur of the U.S. Vice President’s visit.
IRIS’s relationship with Rambagh spans decades, with its creations gracing the palace’s grandest suites and dining halls. This latest showcase, co-led by Ashok Rathore, General Manager of Rambagh Palace, and Rajeev Pabuwal, continues a legacy of reviving traditional craftsmanship for discerning global audiences.
As diplomacy unfolds over dinner, Jaipur stands tall not just as a cultural capital but as a beacon of craft-led global engagement.
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