Amit Kumar: Shaping La Marvella's Event Excellence and Drawing Inspiration from Leaders

Admin

Published on December 8, 2023

In an exclusive interview with Hospitality News, Mr. Amit Kumar, General Manager at La Marvella, Bengaluru, shared his extensive experience in managing events and offered insights into his inspirations in the hospitality field. When asked about his experience in managing large-scale events at La Marvella, Mr. Kumar detailed:

"Let me shed light on La Marvella, starting with the story behind its name. 'La Marvella' is derived from the Spanish word 'maravilloso,' which translates to marvelous. This name isn't just a label; it embodies a rich history and significance. Every aspect of our hotel, including our banquet halls, carries unique names, each with a distinct meaning that complements the ambience. For instance, we have the 'Colosseum' banquet hall, a name reminiscent of an amphitheater. It offers a generous 3,800 sq. ft. of space and can comfortably accommodate up to 250 people in a theater-style arrangement, or up to 450 people in a floating crowd setup. Then there's 'Leroi,' a name of Spanish origin associated with opulence and grandeur. Leroi exudes a rich ambiance, making it a favorite among our patrons. This spacious hall covers an area of 4,200 sq. ft., suitable for various events, from anniversaries and corporate functions to award ceremonies, dealers' meetings, and cocktail dinners. Our 'Vista' banquet hall, which means picturesque, spans 2,200 sq. ft. The hall offers a scenic view, especially in the evenings, providing a visually pleasing backdrop for your events. 'Aurum,' another banquet hall, covers 1,600 sq. ft. It can comfortably accommodate 35 to 40 people in a cluster-style setup and 70 to 80 people in a theater-style arrangement. For a touch of outdoor charm, we have 'Sky Marvella.' This open area offers flexibility in decor and is perfect for events such as Haldi, Mehndi, and social gatherings. The evening atmosphere with its picturesque landscaping creates a beautiful backdrop. Our dedicated event manager collaborates with prospective clients to understand their unique requirements, curate personalized menus, and assist with event organization and decor, including theme selection. But our offerings go beyond events. La Marvella boasts 102 rooms, each exquisitely designed. These include executive, club, and suite categories. Among these, we have 20 premium suites and 9 club rooms. The spacious rooms range from 330 sq. ft. for our executive base category rooms to 500 sq. ft. for our club rooms and 650 sq. ft. for the executive suites. Our rooms feature plush 10-inch mattresses, top-quality imported linens with a thread count of 650, and upscale fixtures. You'll find acrylic bathtubs in our rooms, complete with chandeliers. The shower area is equipped with luxury bath fittings, including a showerhead and three additional nozzles. The wooden flooring in the rooms is made of acacia wood. Our guest rooms are not just rooms; they are smart guest rooms. Automation allows you to control window drapes, air conditioning, lights, and even unlock doors from your bed. High-speed internet connectivity is a priority, with dedicated routers for each room to ensure a seamless, high-speed experience during your stay. Additionally, our guest services include a rooftop swimming pool, a 3,500 sq. ft. spa with three therapy rooms and a couple's therapy room, and a well-equipped gym for fitness enthusiasts. La Marvella's strategic location in Jayanagar, adjacent to the metro station, puts us in proximity to educational institutions like Surana College, IIM, Dayanand College, and prominent hospitals like Apollo and Fortis. We've been a South Bangalore landmark for 14 years, making us the preferred choice for VIP moments, accommodating out-of-town guests, hosting events, and providing a top-notch dining experience. La Marvella truly lives up to its name - the marvelous choice in South Bangalore."

Regarding his inspirations in the hospitality field, Mr. Kumar shared:

"I have been managing this hotel for the last 8 years, and the current inspirations come from the owner himself, Mr. Adhi Bhaskar. This hotel was his first, and he possesses a profound passion for the product, services, and guests. Recently, I read a book by David Abstein about generalist and specialist people. It highlighted that the Titanic, built by specialists, sank, while the ark, built by amateurs, didn't. This example inspires me, showing that success can come from diverse perspectives. Mr. Bhaskar, the owner, shares similar dedication, akin to Captain Nair of Leela Hotel, who personally oversaw every detail. During the challenging time of COVID-19, a real litmus test for our industry, Mr. Bhaskar demonstrated his foresight. While many in the industry were uncertain, he was clear that recovery would take time. Despite the industry's trend of shutting down or laying off staff, he retained our team, ensuring they received their salaries. This decision has kept our talented manpower intact, and we are grateful for his commitment during those difficult times. This support extended not only to our personnel but also to the comprehensive maintenance of the property. Many tasks that would have been impossible during regular operations were executed during the shutdown, leaving us well-prepared to serve our guests and the market as soon as conditions improved. Another invaluable mentor has been Mr. Mohammad Shoeb, my first front office manager. His consistent guidance emphasized the importance of maintaining composure, patience, and the pursuit of learning in this industry. Learning the art of keeping calm and continuously seeking new knowledge has been a lasting lesson from him. He shared wisdom that one must survive before they can fight, a piece of advice that underscores the need for perseverance during the ups and downs of one's career. Moreover, the wisdom of other esteemed colleagues like Mr. Pankaj Gupta, Mr. Tarun Kumar Maity, and Mr. Navin Kaul, who are veterans in the industry, has been instrumental. They generously shared their extensive experiences, offering guidance and insights on how to navigate different situations. Exploring various departments and investing substantial hours in understanding processes has been integral to my growth. Collectively, these experiences have molded me into the professional I am today."

This enlightening conversation with Mr. Amit Kumar offered a fascinating look into the intricate operations and the leadership ethos at La Marvella. For a more in-depth exploration of these insights, viewers can watch the complete interview on the Hospitality News YouTube channel.

The full details of this engaging discussion are also available in the December issue of Hospitality News, accessible through our website.


Creating a Home Away from Home: Maitry Upreti on Vita Student

Creating a Home Away from Home: Maitry Upreti on Vita Student

Nithyakala Neelakandan

Published on September 4, 2024

Vita Student, a renowned name in the realm of student accommodation, offers a luxurious and comfortable living experience for students across the UK and beyond. With a commitment to providing exceptional facilities and services, Vita Student has become the preferred choice for discerning students seeking a premium living environment.

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"International students often share similar needs when studying abroad: they seek safety, a welcoming environment, and opportunities to thrive—whether that’s meeting new people, maximizing their university experience, or getting a head start in their careers. That’s precisely what Vita Student provides," Maitry Upreti, Head of Business Growth, Vita Student, shares.

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"Vita Student, traditionally marketed through agents in India, recognizes both the opportunities and challenges in this space. The key lies in effectively demonstrating the unique value Vita Student offers to those choosing to study in the UK or Spain, setting it apart from other accommodation options," she says while elaborating on the vision they have implemented for Vita Student’s expansion into India.

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Vita Student is quickly becoming a top choice for Indian students studying abroad, offering an ideal balance of work and leisure through its impressive range of amenities. Social hub spaces, private dining rooms, and dedicated study areas ensure students can maximize their academic experience while enjoying a vibrant community life. With 24-hour access, manned security, and key card entry, Vita Student prioritizes safety, providing peace of mind for students and their families.

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"My focus and passion lie in introducing the Vita Student brand to those searching for accommodation, helping them understand that choosing Vita can lead to a better overall experience and outcome compared to other options in the same city," the Head of Business Growth declares.

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There is more to this conversation with Maitry Upreti, and to get more exclusive scoop, visit the link: September Issue [Catch her interview on Page 32.]


Taking Off with Encalm: A Conversation with Vikas Sharma

Taking Off with Encalm: A Conversation with Vikas Sharma

Nithyakala Neelakandan

Published on September 4, 2024

"Airports can be overwhelming, and my goal was to create an oasis of calm where travelers could relax and truly enjoy their transit," Vikas Sharma, CEO, Encalm Hospitality, opens with his pleasant statement. Encalm Hospitality, a renowned name in the hospitality industry, is committed to providing exceptional experiences to its guests. With a strong focus on comfort, luxury, and personalized service, Encalm has established itself as a leading choice for discerning travelers.

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"We introduced our Meet & Assist service, ‘Atithya,’ at Delhi, Hyderabad, and Manohar International Airports in Goa. This service offers personalized assistance, ensuring that each guest’s transit is both memorable and hassle-free. Additionally, we launched the ‘Encalm Lounge,’ providing travelers with an exclusive space to unwind before their flights," he says. Encalm masterfully blends luxury with practicality, offering a sophisticated travel experience that addresses both indulgent desires and functional needs.

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"In the ‘Encalm Lounge,’ the focus shifts to creating an environment that radiates comfort and exclusivity. From the carefully selected amenities to the thoughtfully crafted ambiance, every element is designed to offer our guests a tranquil and relaxing retreat," says the CEO while talking about meeting the high standards that Encalm is known for.

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Since its inception, Encalm has been committed to redefining the travel experience, with some of the most rewarding moments stemming from the heartfelt feedback of travelers. The pinnacle of Encalm's journey so far has been the launch of Encalm Privé, a grand 30,000 sq. ft. lounge with a capacity for over 550 guests. This lounge, which features everything from a gaming zone to a fitness center, premium beverages, and sleeping pods, sets a new standard for luxury in airport hospitality.

"As we continue to expand our services to airports in more cities, our commitment remains unwavering," Vikas Sharma says. And we can be rest assured the new expansions will hold the sentiment true to their hearts.

Catch the complete interview exclusively on our September Issue, out now. Link: September Magazine 
[Find his interview on Page 42.]


The Art of Curating Unforgettable Experiences—A Conversation with Tamarind Global’s AVP

The Art of Curating Unforgettable Experiences—A Conversation with Tamarind Global’s AVP

Nithyakala Neelakandan

Published on September 4, 2024

"I've always believed that the work you do and the environment where you spend a significant portion of your time should be inspiring, a place where you bring energy and passion every day," says Anjali Tolani, Assistant Vice President - Weddings at Tamarind Global. Tamarind Global stands as a premier destination and event management company with a distinguished history of crafting extraordinary experiences. Deeply rooted in India while maintaining a global perspective, the company specializes in delivering bespoke solutions tailored to the unique needs of both individual and corporate clients. 

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Now, decorating the AVP Chair, Anjali Tolani, interestingly, comes with a background of pharmaceutical studies. "...a choice made before I had fully clarified my future ambitions," she says about her education. Starting as a Medical Representative, and exploring areas such as advertising, banking, and eventually becoming a General Manager at a wellness resort, she found her way into the travel industry. 

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She also had her fair share of challenges navigating the industry which now feels like her second home. "The first major challenge arose with the advent of online travel companies, which dramatically transformed how people book travel and accommodations. The second significant challenge occurred during the pandemic, when business slumped and competition intensified—not just from industry peers but also from hotels seeking to establish direct connections with clients," she says. Fast forward, Tamarind has emerged as a stronger brand weathering all these challenges. 

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Find more exclusive scoops about the AVP and Tamarind Global at the exclusive interview here: September Issue [Find the interview at page 28.]

Image Credits: Tamarind Global Official Website