Amit Kumar: Shaping La Marvella's Event Excellence and Drawing Inspiration from Leaders

Admin

Published on December 8, 2023

In an exclusive interview with Hospitality News, Mr. Amit Kumar, General Manager at La Marvella, Bengaluru, shared his extensive experience in managing events and offered insights into his inspirations in the hospitality field. When asked about his experience in managing large-scale events at La Marvella, Mr. Kumar detailed:

"Let me shed light on La Marvella, starting with the story behind its name. 'La Marvella' is derived from the Spanish word 'maravilloso,' which translates to marvelous. This name isn't just a label; it embodies a rich history and significance. Every aspect of our hotel, including our banquet halls, carries unique names, each with a distinct meaning that complements the ambience. For instance, we have the 'Colosseum' banquet hall, a name reminiscent of an amphitheater. It offers a generous 3,800 sq. ft. of space and can comfortably accommodate up to 250 people in a theater-style arrangement, or up to 450 people in a floating crowd setup. Then there's 'Leroi,' a name of Spanish origin associated with opulence and grandeur. Leroi exudes a rich ambiance, making it a favorite among our patrons. This spacious hall covers an area of 4,200 sq. ft., suitable for various events, from anniversaries and corporate functions to award ceremonies, dealers' meetings, and cocktail dinners. Our 'Vista' banquet hall, which means picturesque, spans 2,200 sq. ft. The hall offers a scenic view, especially in the evenings, providing a visually pleasing backdrop for your events. 'Aurum,' another banquet hall, covers 1,600 sq. ft. It can comfortably accommodate 35 to 40 people in a cluster-style setup and 70 to 80 people in a theater-style arrangement. For a touch of outdoor charm, we have 'Sky Marvella.' This open area offers flexibility in decor and is perfect for events such as Haldi, Mehndi, and social gatherings. The evening atmosphere with its picturesque landscaping creates a beautiful backdrop. Our dedicated event manager collaborates with prospective clients to understand their unique requirements, curate personalized menus, and assist with event organization and decor, including theme selection. But our offerings go beyond events. La Marvella boasts 102 rooms, each exquisitely designed. These include executive, club, and suite categories. Among these, we have 20 premium suites and 9 club rooms. The spacious rooms range from 330 sq. ft. for our executive base category rooms to 500 sq. ft. for our club rooms and 650 sq. ft. for the executive suites. Our rooms feature plush 10-inch mattresses, top-quality imported linens with a thread count of 650, and upscale fixtures. You'll find acrylic bathtubs in our rooms, complete with chandeliers. The shower area is equipped with luxury bath fittings, including a showerhead and three additional nozzles. The wooden flooring in the rooms is made of acacia wood. Our guest rooms are not just rooms; they are smart guest rooms. Automation allows you to control window drapes, air conditioning, lights, and even unlock doors from your bed. High-speed internet connectivity is a priority, with dedicated routers for each room to ensure a seamless, high-speed experience during your stay. Additionally, our guest services include a rooftop swimming pool, a 3,500 sq. ft. spa with three therapy rooms and a couple's therapy room, and a well-equipped gym for fitness enthusiasts. La Marvella's strategic location in Jayanagar, adjacent to the metro station, puts us in proximity to educational institutions like Surana College, IIM, Dayanand College, and prominent hospitals like Apollo and Fortis. We've been a South Bangalore landmark for 14 years, making us the preferred choice for VIP moments, accommodating out-of-town guests, hosting events, and providing a top-notch dining experience. La Marvella truly lives up to its name - the marvelous choice in South Bangalore."

Regarding his inspirations in the hospitality field, Mr. Kumar shared:

"I have been managing this hotel for the last 8 years, and the current inspirations come from the owner himself, Mr. Adhi Bhaskar. This hotel was his first, and he possesses a profound passion for the product, services, and guests. Recently, I read a book by David Abstein about generalist and specialist people. It highlighted that the Titanic, built by specialists, sank, while the ark, built by amateurs, didn't. This example inspires me, showing that success can come from diverse perspectives. Mr. Bhaskar, the owner, shares similar dedication, akin to Captain Nair of Leela Hotel, who personally oversaw every detail. During the challenging time of COVID-19, a real litmus test for our industry, Mr. Bhaskar demonstrated his foresight. While many in the industry were uncertain, he was clear that recovery would take time. Despite the industry's trend of shutting down or laying off staff, he retained our team, ensuring they received their salaries. This decision has kept our talented manpower intact, and we are grateful for his commitment during those difficult times. This support extended not only to our personnel but also to the comprehensive maintenance of the property. Many tasks that would have been impossible during regular operations were executed during the shutdown, leaving us well-prepared to serve our guests and the market as soon as conditions improved. Another invaluable mentor has been Mr. Mohammad Shoeb, my first front office manager. His consistent guidance emphasized the importance of maintaining composure, patience, and the pursuit of learning in this industry. Learning the art of keeping calm and continuously seeking new knowledge has been a lasting lesson from him. He shared wisdom that one must survive before they can fight, a piece of advice that underscores the need for perseverance during the ups and downs of one's career. Moreover, the wisdom of other esteemed colleagues like Mr. Pankaj Gupta, Mr. Tarun Kumar Maity, and Mr. Navin Kaul, who are veterans in the industry, has been instrumental. They generously shared their extensive experiences, offering guidance and insights on how to navigate different situations. Exploring various departments and investing substantial hours in understanding processes has been integral to my growth. Collectively, these experiences have molded me into the professional I am today."

This enlightening conversation with Mr. Amit Kumar offered a fascinating look into the intricate operations and the leadership ethos at La Marvella. For a more in-depth exploration of these insights, viewers can watch the complete interview on the Hospitality News YouTube channel.

The full details of this engaging discussion are also available in the December issue of Hospitality News, accessible through our website.

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