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Published on December 8, 2023
In an exclusive interview with Hospitality News, Mr. Amit Kumar, General Manager at La Marvella, Bengaluru, shared his extensive experience in managing events and offered insights into his inspirations in the hospitality field. When asked about his experience in managing large-scale events at La Marvella, Mr. Kumar detailed:
"Let me shed light on La Marvella, starting with the story behind its name. 'La Marvella' is derived from the Spanish word 'maravilloso,' which translates to marvelous. This name isn't just a label; it embodies a rich history and significance. Every aspect of our hotel, including our banquet halls, carries unique names, each with a distinct meaning that complements the ambience. For instance, we have the 'Colosseum' banquet hall, a name reminiscent of an amphitheater. It offers a generous 3,800 sq. ft. of space and can comfortably accommodate up to 250 people in a theater-style arrangement, or up to 450 people in a floating crowd setup. Then there's 'Leroi,' a name of Spanish origin associated with opulence and grandeur. Leroi exudes a rich ambiance, making it a favorite among our patrons. This spacious hall covers an area of 4,200 sq. ft., suitable for various events, from anniversaries and corporate functions to award ceremonies, dealers' meetings, and cocktail dinners. Our 'Vista' banquet hall, which means picturesque, spans 2,200 sq. ft. The hall offers a scenic view, especially in the evenings, providing a visually pleasing backdrop for your events. 'Aurum,' another banquet hall, covers 1,600 sq. ft. It can comfortably accommodate 35 to 40 people in a cluster-style setup and 70 to 80 people in a theater-style arrangement. For a touch of outdoor charm, we have 'Sky Marvella.' This open area offers flexibility in decor and is perfect for events such as Haldi, Mehndi, and social gatherings. The evening atmosphere with its picturesque landscaping creates a beautiful backdrop. Our dedicated event manager collaborates with prospective clients to understand their unique requirements, curate personalized menus, and assist with event organization and decor, including theme selection. But our offerings go beyond events. La Marvella boasts 102 rooms, each exquisitely designed. These include executive, club, and suite categories. Among these, we have 20 premium suites and 9 club rooms. The spacious rooms range from 330 sq. ft. for our executive base category rooms to 500 sq. ft. for our club rooms and 650 sq. ft. for the executive suites. Our rooms feature plush 10-inch mattresses, top-quality imported linens with a thread count of 650, and upscale fixtures. You'll find acrylic bathtubs in our rooms, complete with chandeliers. The shower area is equipped with luxury bath fittings, including a showerhead and three additional nozzles. The wooden flooring in the rooms is made of acacia wood. Our guest rooms are not just rooms; they are smart guest rooms. Automation allows you to control window drapes, air conditioning, lights, and even unlock doors from your bed. High-speed internet connectivity is a priority, with dedicated routers for each room to ensure a seamless, high-speed experience during your stay. Additionally, our guest services include a rooftop swimming pool, a 3,500 sq. ft. spa with three therapy rooms and a couple's therapy room, and a well-equipped gym for fitness enthusiasts. La Marvella's strategic location in Jayanagar, adjacent to the metro station, puts us in proximity to educational institutions like Surana College, IIM, Dayanand College, and prominent hospitals like Apollo and Fortis. We've been a South Bangalore landmark for 14 years, making us the preferred choice for VIP moments, accommodating out-of-town guests, hosting events, and providing a top-notch dining experience. La Marvella truly lives up to its name - the marvelous choice in South Bangalore."
Regarding his inspirations in the hospitality field, Mr. Kumar shared:
"I have been managing this hotel for the last 8 years, and the current inspirations come from the owner himself, Mr. Adhi Bhaskar. This hotel was his first, and he possesses a profound passion for the product, services, and guests. Recently, I read a book by David Abstein about generalist and specialist people. It highlighted that the Titanic, built by specialists, sank, while the ark, built by amateurs, didn't. This example inspires me, showing that success can come from diverse perspectives. Mr. Bhaskar, the owner, shares similar dedication, akin to Captain Nair of Leela Hotel, who personally oversaw every detail. During the challenging time of COVID-19, a real litmus test for our industry, Mr. Bhaskar demonstrated his foresight. While many in the industry were uncertain, he was clear that recovery would take time. Despite the industry's trend of shutting down or laying off staff, he retained our team, ensuring they received their salaries. This decision has kept our talented manpower intact, and we are grateful for his commitment during those difficult times. This support extended not only to our personnel but also to the comprehensive maintenance of the property. Many tasks that would have been impossible during regular operations were executed during the shutdown, leaving us well-prepared to serve our guests and the market as soon as conditions improved. Another invaluable mentor has been Mr. Mohammad Shoeb, my first front office manager. His consistent guidance emphasized the importance of maintaining composure, patience, and the pursuit of learning in this industry. Learning the art of keeping calm and continuously seeking new knowledge has been a lasting lesson from him. He shared wisdom that one must survive before they can fight, a piece of advice that underscores the need for perseverance during the ups and downs of one's career. Moreover, the wisdom of other esteemed colleagues like Mr. Pankaj Gupta, Mr. Tarun Kumar Maity, and Mr. Navin Kaul, who are veterans in the industry, has been instrumental. They generously shared their extensive experiences, offering guidance and insights on how to navigate different situations. Exploring various departments and investing substantial hours in understanding processes has been integral to my growth. Collectively, these experiences have molded me into the professional I am today."
This enlightening conversation with Mr. Amit Kumar offered a fascinating look into the intricate operations and the leadership ethos at La Marvella. For a more in-depth exploration of these insights, viewers can watch the complete interview on the Hospitality News YouTube channel.
The full details of this engaging discussion are also available in the December issue of Hospitality News, accessible through our website.
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Published on April 1, 2025
Matthieu Longuère, Master Sommelier and Wine Development Manager at Le Cordon Bleu London, is a leading expert in the world of wine, shaping the future of sommeliers through education. With over two decades of experience, Matthieu has contributed significantly to the global wine industry. During his recent visit to India, he shared insights on the country’s rapidly growing wine culture, global trends, and the challenges the industry faces in the modern era.
Longuère’s journey to becoming a Master Sommelier is one of determination and passion, marked by a life-changing mentorship under Gérard Basset. His experiences across various wine-producing regions, and his focus on education, have shaped his approach to wine—an approach grounded in curiosity and open-mindedness.
Reflecting on India’s wine market, Matthieu notes the country’s preference for fuller and sweeter wines, which is becoming less popular in global markets. However, he remains optimistic about the future, highlighting the importance of wine education. As more people become curious about wine, India’s potential to produce internationally recognized wines could be realized. His visit is a milestone for Le Cordon Bleu, which celebrates 130 years of wine and culinary excellence. Matthieu sees great potential in nurturing Indian sommeliers, emphasizing that education is the key to shaping the next generation of wine experts.
Matthieu’s expertise extends beyond just wine education. He also offers advice for young hospitality students, stressing the importance of hands-on experience, structured learning, and building credibility in the industry. His insights into wine pairing are equally fascinating, with a focus on balancing elements like spice and acidity for unexpected yet delightful combinations.
For those interested in exploring wine in greater depth, Matthieu's insights offer a glimpse into the evolving world of wine. As the wine industry faces challenges like climate change, his advice on adapting to these changes while maintaining quality is invaluable.
To read Matthieu Longuère’s full interview and explore his expert views on wine education and India’s wine future, visit our website to access the latest eMagazine. For a physical copy, DM us now!
Neha Chowdhury, the Director of Sales and Marketing at Courtyard by Marriott Mumbai International Airport, has spent nearly two decades in luxury hospitality, transforming marketing strategies across some of the world’s top hotel brands. In a recent conversation, she shared her vision for the future of hospitality marketing, focusing on personalization and storytelling to forge deeper connections with guests.
Neha believes that marketing in hospitality is more than just numbers—it’s about crafting a compelling narrative that resonates with people. At Courtyard by Marriott, their story revolves around being a ‘gateway to seamless journeys,’ emphasizing not just a strategic location, but a commitment to warm, efficient, and personalized service. By combining digital tools with authentic guest experiences and cultural collaborations, Neha aims to create a truly memorable stay for every guest.
Her leadership philosophy is built on empathy and adaptability, qualities that she believes are essential in an ever-changing industry. For Neha, empowering her team to anticipate and respond to guest needs is key to driving success, both in the guest experience and in market positioning.
As a strong advocate for women in leadership, Neha also advises young women looking to succeed in hospitality to be bold, resilient, and authentic. She stresses the importance of continuous learning, networking, and staying true to one's unique perspective.
Neha’s innovative ideas, such as integrating AI-driven personalization with traditional hospitality values, showcase her forward-thinking approach to marketing. In the ever-evolving Mumbai hospitality scene, she is committed to ensuring that Courtyard by Marriott remains a preferred choice for business and leisure travelers alike.
To dive deeper into Neha Chowdhury’s full interview and discover more about the future of hospitality marketing, visit our website to read the latest april e-Magazine. Interested in a physical copy? DM us for more details!
Manish Garg, General Manager of Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, is a dynamic leader in hospitality, dedicated to crafting exceptional experiences. His career began in food and beverage operations before stepping into leadership roles with prestigious global hotel brands. With a background in both India and the UK, Manish has become known for shaping luxury hospitality and leading successful pre-opening projects. An alumnus of the Institute of Hotel Management in Chennai and the Australian International Hotel School, his foundation in hotel management is complemented by a passion for operational excellence and team leadership.
In this insightful conversation, Manish shares how Hilton is embracing innovation, enhancing guest expectations, and setting itself apart in Bengaluru's vibrant hospitality scene.
Manish emphasizes that true hospitality is about creating memorable experiences. A perfect example came during a recent wedding hosted at Hilton Bengaluru, where the event team created a "Wanderlust" theme, incorporating flavors from Italy, Morocco, and India to celebrate the couple’s love for travel. This personalized touch was complemented by a walk-through gallery of their travel memories, elevating the event into a deeply personal experience.
Hilton also hosted an unforgettable event for Tata Consumer Products, where chefs curated an innovative culinary journey that seamlessly integrated the brand into the menu. This interactive experience showcased how creativity and collaboration can redefine event hospitality.
Bengaluru’s dynamic nature requires constant evolution, and Hilton meets this challenge head-on. With a dual-brand setup—Hilton and Hilton Garden Inn—guests enjoy both luxury and practicality, whether they’re corporate travelers or on leisure getaways. Strategically located near business districts, the properties offer an ideal blend of convenience, with state-of-the-art event spaces and personalized service tailored to every guest’s needs.
For Manish, luxury today goes beyond opulence—it’s about personalization and seamless comfort. Digital Key access, voice-command smart rooms, and AI-driven chatbots ensure a tech-savvy, personalized experience for every guest. At Hilton, innovation extends to sustainability efforts, such as the LightStay program, which helps guests make environmentally conscious choices during events.
Hilton’s success can be attributed to its people. Manish focuses on creating an inclusive culture where recognition and continuous learning are prioritized. Initiatives like ‘Shakti at Hilton’ and leadership mentoring programs empower team members to go above and beyond for guests, ensuring every interaction is exceptional.
In a competitive market like Bengaluru, Hilton differentiates itself by offering personalized service that goes beyond standard hospitality. From tailored dining experiences to wellness offerings, Hilton creates memorable stays, making every guest feel valued and at home.
Hilton’s commitment to sustainability is evident through initiatives like a zero single-use plastic policy, operating on renewable energy, and the innovative in-house water bottling plant. These eco-conscious efforts demonstrate that luxury and sustainability can coexist harmoniously.
For Manish, the Hilton and Hilton Garden Inn Bengaluru experience can be summed up as: Forward-Thinking, Personalized, and Unforgettable. These values guide every decision, ensuring that every guest enjoys a seamless, bespoke, and memorable stay.
To dive deeper into the world of Hilton and Manish Garg’s leadership, visit our website to read the full April eMagazine. You can also DM us to receive a physical copy and experience firsthand the exceptional service Hilton offers.
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