Amit Kumar: Shaping La Marvella's Event Excellence and Drawing Inspiration from Leaders

Admin

Published on December 8, 2023

In an exclusive interview with Hospitality News, Mr. Amit Kumar, General Manager at La Marvella, Bengaluru, shared his extensive experience in managing events and offered insights into his inspirations in the hospitality field. When asked about his experience in managing large-scale events at La Marvella, Mr. Kumar detailed:

"Let me shed light on La Marvella, starting with the story behind its name. 'La Marvella' is derived from the Spanish word 'maravilloso,' which translates to marvelous. This name isn't just a label; it embodies a rich history and significance. Every aspect of our hotel, including our banquet halls, carries unique names, each with a distinct meaning that complements the ambience. For instance, we have the 'Colosseum' banquet hall, a name reminiscent of an amphitheater. It offers a generous 3,800 sq. ft. of space and can comfortably accommodate up to 250 people in a theater-style arrangement, or up to 450 people in a floating crowd setup. Then there's 'Leroi,' a name of Spanish origin associated with opulence and grandeur. Leroi exudes a rich ambiance, making it a favorite among our patrons. This spacious hall covers an area of 4,200 sq. ft., suitable for various events, from anniversaries and corporate functions to award ceremonies, dealers' meetings, and cocktail dinners. Our 'Vista' banquet hall, which means picturesque, spans 2,200 sq. ft. The hall offers a scenic view, especially in the evenings, providing a visually pleasing backdrop for your events. 'Aurum,' another banquet hall, covers 1,600 sq. ft. It can comfortably accommodate 35 to 40 people in a cluster-style setup and 70 to 80 people in a theater-style arrangement. For a touch of outdoor charm, we have 'Sky Marvella.' This open area offers flexibility in decor and is perfect for events such as Haldi, Mehndi, and social gatherings. The evening atmosphere with its picturesque landscaping creates a beautiful backdrop. Our dedicated event manager collaborates with prospective clients to understand their unique requirements, curate personalized menus, and assist with event organization and decor, including theme selection. But our offerings go beyond events. La Marvella boasts 102 rooms, each exquisitely designed. These include executive, club, and suite categories. Among these, we have 20 premium suites and 9 club rooms. The spacious rooms range from 330 sq. ft. for our executive base category rooms to 500 sq. ft. for our club rooms and 650 sq. ft. for the executive suites. Our rooms feature plush 10-inch mattresses, top-quality imported linens with a thread count of 650, and upscale fixtures. You'll find acrylic bathtubs in our rooms, complete with chandeliers. The shower area is equipped with luxury bath fittings, including a showerhead and three additional nozzles. The wooden flooring in the rooms is made of acacia wood. Our guest rooms are not just rooms; they are smart guest rooms. Automation allows you to control window drapes, air conditioning, lights, and even unlock doors from your bed. High-speed internet connectivity is a priority, with dedicated routers for each room to ensure a seamless, high-speed experience during your stay. Additionally, our guest services include a rooftop swimming pool, a 3,500 sq. ft. spa with three therapy rooms and a couple's therapy room, and a well-equipped gym for fitness enthusiasts. La Marvella's strategic location in Jayanagar, adjacent to the metro station, puts us in proximity to educational institutions like Surana College, IIM, Dayanand College, and prominent hospitals like Apollo and Fortis. We've been a South Bangalore landmark for 14 years, making us the preferred choice for VIP moments, accommodating out-of-town guests, hosting events, and providing a top-notch dining experience. La Marvella truly lives up to its name - the marvelous choice in South Bangalore."

Regarding his inspirations in the hospitality field, Mr. Kumar shared:

"I have been managing this hotel for the last 8 years, and the current inspirations come from the owner himself, Mr. Adhi Bhaskar. This hotel was his first, and he possesses a profound passion for the product, services, and guests. Recently, I read a book by David Abstein about generalist and specialist people. It highlighted that the Titanic, built by specialists, sank, while the ark, built by amateurs, didn't. This example inspires me, showing that success can come from diverse perspectives. Mr. Bhaskar, the owner, shares similar dedication, akin to Captain Nair of Leela Hotel, who personally oversaw every detail. During the challenging time of COVID-19, a real litmus test for our industry, Mr. Bhaskar demonstrated his foresight. While many in the industry were uncertain, he was clear that recovery would take time. Despite the industry's trend of shutting down or laying off staff, he retained our team, ensuring they received their salaries. This decision has kept our talented manpower intact, and we are grateful for his commitment during those difficult times. This support extended not only to our personnel but also to the comprehensive maintenance of the property. Many tasks that would have been impossible during regular operations were executed during the shutdown, leaving us well-prepared to serve our guests and the market as soon as conditions improved. Another invaluable mentor has been Mr. Mohammad Shoeb, my first front office manager. His consistent guidance emphasized the importance of maintaining composure, patience, and the pursuit of learning in this industry. Learning the art of keeping calm and continuously seeking new knowledge has been a lasting lesson from him. He shared wisdom that one must survive before they can fight, a piece of advice that underscores the need for perseverance during the ups and downs of one's career. Moreover, the wisdom of other esteemed colleagues like Mr. Pankaj Gupta, Mr. Tarun Kumar Maity, and Mr. Navin Kaul, who are veterans in the industry, has been instrumental. They generously shared their extensive experiences, offering guidance and insights on how to navigate different situations. Exploring various departments and investing substantial hours in understanding processes has been integral to my growth. Collectively, these experiences have molded me into the professional I am today."

This enlightening conversation with Mr. Amit Kumar offered a fascinating look into the intricate operations and the leadership ethos at La Marvella. For a more in-depth exploration of these insights, viewers can watch the complete interview on the Hospitality News YouTube channel.

The full details of this engaging discussion are also available in the December issue of Hospitality News, accessible through our website.


Inside Sarovar Hotel's Commercial Growth Strategy

Inside Sarovar Hotel's Commercial Growth Strategy

Akshay Thusoo

Published on November 1, 2026

What separates a growing hotel business from a profitable one? Is it stronger sales, smarter revenue management, effective marketing, or the ability to recognise opportunities before the market does? In an industry shaped by changing traveller behaviour and increasing competition, commercial strategy has become central to long-term hospitality growth.

For Akshay Thusoo, Senior Vice President – Commercial at Sarovar Hotels, the answer lies in looking beyond individual business functions and understanding how every operational and commercial decision contributes to profitability.

With experience spanning engineering, sales, marketing and hospitality, Akshay brings a distinctive cross-industry perspective to commercial leadership. Having previously worked with The Oberoi Group, ITC Ltd and the Times of India Group, his professional journey has shaped an approach that combines analytical thinking, market understanding and operational efficiency.

In an exclusive conversation with Hospitalitynews, Akshay shares his perspective on the changing dynamics of India's hospitality market and the strategies guiding Sarovar Hotels' commercial growth. From integrating sales, revenue management, marketing and distribution to understanding the financial impact of decisions across hotel departments, he explains why profitability requires a broader organisational perspective.

The discussion takes an interesting turn towards the influence of changing weather patterns on travel behaviour. As travellers increasingly explore destinations based on climatic conditions, hotels must rethink traditional seasonal demand and adapt their pricing and inventory strategies.

He also examines how social media creators and digital communities are influencing destination discovery, while highlighting why authenticity and credibility matter more than visibility alone.

Beyond marketing, Akshay discusses the opportunities emerging in India's smaller cities and developing destinations, where branded hospitality can unlock new business and leisure demand. With Sarovar working towards a network of 400 hotels by 2029, identifying commercially viable markets remains an important part of its expansion strategy.

The conversation also explores brand positioning, guest-centricity and the importance of balancing consistency with the distinct requirements of different hotel segments.

Our conversation with Akshay Thusoo offers valuable insights into the commercial thinking behind modern hospitality and the factors that will influence its next phase of growth.

Discover the complete interview with Akshay Thusoo in the November issue of Hospitalitynews, available on our website. Get your physical copy of the magazine to explore the full conversation and more perspectives from hospitality industry leaders.


MAYFAIR Hotels & Resorts: Rooted in Nature, Evolving with Time

MAYFAIR Hotels & Resorts: Rooted in Nature, Evolving with Time

Pooja Ray

Published on November 1, 2026

What makes a hospitality brand stand the test of time? Is it the destinations it enters, the experiences it creates, or the values it refuses to compromise on? For Pooja Ray, Managing Director of MAYFAIR Hotels & Resorts, the answer lies in understanding that true luxury begins with a strong sense of place.

With over 24 years of experience in the hospitality industry, Pooja Ray leads one of India's prominent homegrown hotel groups, overseeing a portfolio of luxury hotels and resorts across the country. Guided by the philosophy, "Stay With Us. Stay With Nature.", MAYFAIR has built its identity around destinations where architecture, landscape, local culture and personalised service come together.

In an exclusive conversation with Hospitalitynews, Pooja takes us through the brand's journey of more than four decades, reflecting on the values that have remained central to its growth. She shares how her family legacy has influenced her leadership philosophy and why people, rather than infrastructure or technology, remain the foundation of memorable hospitality.

The conversation also explores an interesting dimension of luxury, the ability to bring culture and heritage into contemporary hotel experiences. From regional craftsmanship and traditional materials to art collections, antiques and destination-inspired architecture, Pooja explains how MAYFAIR approaches design as a form of storytelling.

Looking ahead, the discussion turns towards the group's next phase of expansion. With upcoming developments such as MAYFAIR Chilika, Mayfair Sanctuary and MAYFAIR Vizag, she offers insights into the thinking behind creating distinctive properties rather than following a standardised expansion model.

Beyond expansion, Pooja also addresses the growing role of technology, the importance of responsible growth and the qualities young professionals need to succeed in an increasingly competitive hospitality industry.

Our conversation with Pooja Ray offers a compelling perspective on building a hospitality legacy while remaining receptive to changing traveller expectations. It was a wonderful exchange exploring leadership, heritage, innovation and the importance of staying connected to nature.

Discover the complete interview with Pooja Ray in the November issue of Hospitalitynews, available on our website. Readers can also get their physical copy of the magazine to explore the full conversation and more stories from the hospitality industry


Behind the Luxury: Gurnoor Bindra's Vision for Raffles Udaipur

Behind the Luxury: Gurnoor Bindra's Vision for Raffles Udaipur

Gurnoor Bindra

Published on November 1, 2026

What makes a luxury stay truly unforgettable? Is it the grandeur of a palace, the beauty of its surroundings, or the people who turn every moment into a memorable experience? At Raffles Udaipur, it is the thoughtful combination of these elements that defines its approach to hospitality.

Set against the scenic beauty of Udai Sagar Lake, Raffles Udaipur brings together royal elegance, personalised service, and distinctive guest experiences. Leading this vision is Gurnoor Bindra, General Manager of the property, whose hospitality journey reflects a strong belief in people, attention to detail, and the importance of making every guest feel valued.

In an exclusive interview with HospitalityNews, Gurnoor shares his perspective on luxury hospitality, reflecting on the professional experiences that have shaped his leadership and the inspiration behind his career. Having been recognised among the 30 Best GMs in the UAE, he highlights the importance of empowering teams and creating a culture where thoughtful service goes beyond expectations.

The conversation also explores Udaipur's growing prominence as a destination wedding hub. With its 21-acre private island, distinctive venues, and picturesque surroundings, Raffles Udaipur offers couples opportunities to create celebrations that reflect their individual stories. From intimate gatherings to grand multi-day weddings, the property brings together personalised planning and the cultural charm of Rajasthan.

Beyond celebrations, the interview takes readers closer to Lakeshore – A Distinct Experience by Raffles Udaipur. Featuring 36 rooms and suites, Lakeshore offers an intimate lakeside setting where private boat journeys, distinctive dining, and seamless service add another dimension to the guest experience.

But what truly connects these experiences is the property's relationship with its surroundings. Gurnoor discusses how Rajasthani craftsmanship, local traditions, regional cuisine, and nature-inspired activities help guests discover Udaipur beyond its architectural beauty.

The conversation also highlights a significant achievement: Raffles Udaipur receiving Two MICHELIN Keys for the second consecutive year. Gurnoor reflects on the Heartists behind this recognition and shares his vision for developing meaningful wellness experiences and personalised celebrations in the years ahead.

It was a pleasure to speak with Gurnoor Bindra and gain a deeper understanding of the leadership, people, and philosophy shaping Raffles Udaipur's distinctive hospitality experience.

What goes into creating luxury that guests remember long after their stay? Discover the complete conversation in the November edition of HospitalityNews Magazine, available on our website in e-magazine format. Readers can also explore the physical edition for more exclusive interviews, industry perspectives, and inspiring hospitality stories.