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Published on February 6, 2024
Chef Satyaban Saw has amassed over 20 years of culinary experience, predominantly in Tamil Nadu and Kerala, specifically in Coimbatore and Chennai. His journey began in 2000 with the Residency Groups of hotels, where he dedicated 7.8 years of service to Residency Coimbatore. Throughout his career, Chef Saw has contributed his expertise to renowned establishments such as Meridian Residency Group, ITC Fortune, Park Group, and Radisson Group. With the last 13 years spent as the Executive Chef, he has led various themed restaurants and diverse-sized establishments across different organizations.
Presently, Chef Satyaban Saw has been in his current role for nearly a year. During his tenure, significant enhancements have been made to the hotel's offerings. These include the implementation of Accord standards, showcasing local cuisines, and establishing organic gardens to source fresh, organic vegetables for live sessions. This initiative allows guests to savor the goodness of freshly available vegetables.
Mercure Sriperumbudur has recently revamped their restaurant and room service menus, placing a strong emphasis on local authenticity. Dishes like idiyappam paya, appam, mutton pepper fry, chicken pepper fry, salt and pepper mushrooms are now featured. Satyaban while talking about menu innovation in Mercure Sriperumbudur, said, “Additionally, we've introduced live sessions showcasing freshly made, locally sourced, and organic vegetables to promote a healthy dining experience. These changes have been well-received, with people thoroughly enjoying the updated menu.”
“For our foreign guests, the food in our country offers a unique and delightful experience. Recognizing their interest in tasting local, authentic foods, we've tailored our menu and buffet to cater to their preferences. Their positive feedback reflects their enjoyment of the diverse and flavorful offerings we provide,” he added.
Mercure maintains strong relationships with local vendors, ensuring a daily supply of fresh vegetables, fish, and meat. “Challenges occasionally arise due to unforeseen circumstances, but we make it a priority to source our ingredients locally, achieving a 99% success rate. Our meticulous quality checking, washing, and storage processes guarantee that vegetables are appropriately stored at optimal temperatures to prevent spoilage. With daily sourcing, we minimize stock, ensuring freshness in every dish,” Satyaban said, highlighting the quality and freshness of the ingredients being used in the cooking process.
He added, “In addition to our own garden produce, we collaborate with local vendors in the surrounding market, providing us with fresh vegetables, fruits, poultry, and fish. This enables us to replicate our buffet menu with fresh ingredients daily. Our systematic approach involves step-by-step processes, including recipe quality checks, storage, and maintaining an ecosystem in the same place. We focus on minimizing stock and ensuring a fresh supply every day, with multiple quality checks conducted before the food reaches the table. This thorough process involves approximately 5 to 6 steps to ensure the highest quality for our diners.”
Watch the complete interview at HospitalityNews Official YouTube Channel.
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Published on August 1, 2026
Boutique hospitality is steadily redefining the way travellers experience destinations, placing greater emphasis on authenticity, meaningful connections, and memorable stays. Among the brands leading this shift is Seclude Hotels, known for transforming unique homes into immersive hospitality experiences that celebrate heritage, local culture, and personalised service.
In an exclusive conversation with Hospitality News, Ramit Sethi, Co-founder and Director of Seclude Hotels, shares the vision that has shaped the brand's remarkable journey. From the inspiration behind the successful Creators Club initiative to Seclude's commitment to responsible tourism, Sethi discusses how the company continues to build experiences that extend far beyond accommodation.
The conversation also explores Seclude's role in strengthening local tourism ecosystems by creating employment opportunities, collaborating with surrounding communities, and encouraging travellers to discover offbeat destinations through authentic experiences. Drawing from his corporate leadership background and entrepreneurial journey, Sethi reflects on the guest-first philosophy rooted in seva bhav that continues to guide every decision at Seclude.
Readers will also discover how the brand's carefully curated 'Rent Your Home' model helps preserve the individuality of every property while ensuring consistent quality and personalised hospitality. In addition, Sethi shares Seclude's long-term vision for purposeful expansion, explaining why the company prioritises destinations with heritage, character, and unique stories over rapid growth. The discussion further highlights why Seclude's boutique properties have become preferred venues for intimate weddings, milestone celebrations, anniversaries, and family reunions, where every occasion becomes part of a memorable story.
Packed with insights on boutique hospitality, destination development, experiential travel, creator-led marketing, and evolving guest expectations, this exclusive feature offers an engaging perspective on one of India's most distinctive hospitality brands.
It was a truly insightful conversation with Ramit Sethi, offering valuable perspectives on the future of experiential hospitality and destination-led travel. To read the complete exclusive interview, pick up the August edition of Hospitality News magazine or visit our website to explore the full feature.
As India's hospitality industry accelerates into a new era of growth, conversations around talent, operational excellence, and future-ready leadership have never been more important. While the sector continues to expand with strong government support and increasing investment, one question remains at the heart of its success, how can hospitality professionals be better prepared for the realities of modern hotel operations?
In this exclusive feature for Hospitality News August Magazine, we had the opportunity to engage with Sanjeev Kumar FIH, Founder of HOSPI Sigma™, whose decades of leadership across some of the world's most respected hotel brands have shaped a unique perspective on hospitality capability and operational excellence.
Drawing from over 30 years of experience spanning Taj Hotels, ITC Hotels, Starwood Hotels & Resorts (now Marriott International), Premier Inn, and international leadership assignments, Kumar shares the journey that led to the creation of the world's first Unified Lean Six Sigma-based capability framework designed exclusively for hospitality. His insights go beyond conventional training, exploring how structured thinking, operational discipline, and decision-making under pressure can transform hospitality professionals at every stage of their careers.
The feature also explores the industry's widening skills gap, the growing importance of capability-based learning, HOSPI Sigma™'s expanding collaborations with hospitality institutes and hotel groups, and how the framework aligns with India's ambitious vision for hospitality education and workforce development.
Adding further depth to the conversation, the leadership team behind HOSPI Sigma™ discusses the importance of globally recognised professional development, stronger academia-industry collaboration, inclusive talent development, and building an ecosystem that prepares professionals for long-term success.
Rather than revealing every insight here, this feature offers only a glimpse into a conversation that examines where hospitality education stands today and where it must go next. From operational challenges to leadership philosophy, and from structured capability development to the future of hospitality talent, the discussion presents valuable perspectives for hotel leaders, educators, students, and industry professionals alike.
It was a privilege to engage in such a thoughtful and forward-looking conversation with Sanjeev Kumar FIH and the HOSPI Sigma™ leadership team. To explore the complete feature and gain deeper insights into their vision for transforming hospitality capability, read the full interview in the Hospitality News August Magazine, available on our website, or experience it in the print edition by getting your physical copy.
With over two decades of experience in the hospitality industry, Rahul Makhija, General Manager at Apeejay Surrendra Park Hotels Limited, has consistently championed a guest-first philosophy while leading The Park Navi Mumbai with a vision rooted in innovation, service excellence, and meaningful hospitality.
In an exclusive featured conversation with Hospitality News, Rahul Makhija shares valuable insights drawn from his extensive leadership journey, offering readers a deeper understanding of the evolving dynamics shaping India's hospitality landscape. From building resilient hospitality businesses and creating personalised guest experiences to navigating global uncertainties, embracing sustainability, and responding to changing food, beverage, and nightlife trends, the conversation explores the priorities that define modern hotel leadership.
The interview also highlights how The Park Navi Mumbai continues to strengthen its presence as Navi Mumbai evolves into one of India's fastest-growing business and infrastructure destinations. Rahul Makhija discusses the hotel's role in supporting this transformation through world-class hospitality, talent development, community engagement, and experiences that reflect the brand's distinctive lifestyle philosophy.
Readers will also discover his perspectives on balancing innovation with operational excellence, understanding changing guest expectations, leveraging technology without compromising the human touch, and creating long-term value for guests, employees, partners, and stakeholders alike. His thoughtful responses offer meaningful takeaways for hospitality professionals, industry leaders, aspiring hoteliers, and business enthusiasts seeking to understand the future direction of the sector.
Whether it is adapting to global market conditions, delivering memorable guest journeys, or building a more responsible and sustainable future, every response reflects a leadership approach centred on trust, consistency, and continuous evolution. The conversation offers practical insights into how hospitality brands can remain relevant while staying true to their identity in an increasingly competitive marketplace.
It was truly a meaningful and insightful conversation with Rahul Makhija, whose perspectives reinforce the importance of people, purpose, and innovation in shaping exceptional hospitality experiences.
To read the complete exclusive interview, explore the Hospitality News August Magazine on our website or grab your physical copy and discover the full conversation along with many more inspiring stories, industry insights, and exclusive features from the world of hospitality.
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