Mercure Sriperumbudur's Culinary Renaissance Under Chef Satyaban Saw

Admin

Published on February 6, 2024

Chef Satyaban Saw has amassed over 20 years of culinary experience, predominantly in Tamil Nadu and Kerala, specifically in Coimbatore and Chennai. His journey began in 2000 with the Residency Groups of hotels, where he dedicated 7.8 years of service to Residency Coimbatore. Throughout his career, Chef Saw has contributed his expertise to renowned establishments such as Meridian Residency Group, ITC Fortune, Park Group, and Radisson Group. With the last 13 years spent as the Executive Chef, he has led various themed restaurants and diverse-sized establishments across different organizations.

Presently, Chef Satyaban Saw has been in his current role for nearly a year. During his tenure, significant enhancements have been made to the hotel's offerings. These include the implementation of Accord standards, showcasing local cuisines, and establishing organic gardens to source fresh, organic vegetables for live sessions. This initiative allows guests to savor the goodness of freshly available vegetables.

Mercure Sriperumbudur has recently revamped their restaurant and room service menus, placing a strong emphasis on local authenticity. Dishes like idiyappam paya, appam, mutton pepper fry, chicken pepper fry, salt and pepper mushrooms are now featured. Satyaban while talking about menu innovation in Mercure Sriperumbudur, said, “Additionally, we've introduced live sessions showcasing freshly made, locally sourced, and organic vegetables to promote a healthy dining experience. These changes have been well-received, with people thoroughly enjoying the updated menu.”

“For our foreign guests, the food in our country offers a unique and delightful experience. Recognizing their interest in tasting local, authentic foods, we've tailored our menu and buffet to cater to their preferences. Their positive feedback reflects their enjoyment of the diverse and flavorful offerings we provide,” he added.

Mercure maintains strong relationships with local vendors, ensuring a daily supply of fresh vegetables, fish, and meat. “Challenges occasionally arise due to unforeseen circumstances, but we make it a priority to source our ingredients locally, achieving a 99% success rate. Our meticulous quality checking, washing, and storage processes guarantee that vegetables are appropriately stored at optimal temperatures to prevent spoilage. With daily sourcing, we minimize stock, ensuring freshness in every dish,” Satyaban said, highlighting the quality and freshness of the ingredients being used in the cooking process.

He added, “In addition to our own garden produce, we collaborate with local vendors in the surrounding market, providing us with fresh vegetables, fruits, poultry, and fish. This enables us to replicate our buffet menu with fresh ingredients daily. Our systematic approach involves step-by-step processes, including recipe quality checks, storage, and maintaining an ecosystem in the same place. We focus on minimizing stock and ensuring a fresh supply every day, with multiple quality checks conducted before the food reaches the table. This thorough process involves approximately 5 to 6 steps to ensure the highest quality for our diners.”

Watch the complete interview at HospitalityNews Official YouTube Channel.


Decoding Wine with Matthieu Longuère: Education, Trends, and India’s Market

Decoding Wine with Matthieu Longuère: Education, Trends, and India’s Market

Matthieu Longuère

Published on April 1, 2025

Matthieu Longuère, Master Sommelier and Wine Development Manager at Le Cordon Bleu London, is a leading expert in the world of wine, shaping the future of sommeliers through education. With over two decades of experience, Matthieu has contributed significantly to the global wine industry. During his recent visit to India, he shared insights on the country’s rapidly growing wine culture, global trends, and the challenges the industry faces in the modern era.

Longuère’s journey to becoming a Master Sommelier is one of determination and passion, marked by a life-changing mentorship under Gérard Basset. His experiences across various wine-producing regions, and his focus on education, have shaped his approach to wine—an approach grounded in curiosity and open-mindedness.

Reflecting on India’s wine market, Matthieu notes the country’s preference for fuller and sweeter wines, which is becoming less popular in global markets. However, he remains optimistic about the future, highlighting the importance of wine education. As more people become curious about wine, India’s potential to produce internationally recognized wines could be realized. His visit is a milestone for Le Cordon Bleu, which celebrates 130 years of wine and culinary excellence. Matthieu sees great potential in nurturing Indian sommeliers, emphasizing that education is the key to shaping the next generation of wine experts.

Matthieu’s expertise extends beyond just wine education. He also offers advice for young hospitality students, stressing the importance of hands-on experience, structured learning, and building credibility in the industry. His insights into wine pairing are equally fascinating, with a focus on balancing elements like spice and acidity for unexpected yet delightful combinations.

For those interested in exploring wine in greater depth, Matthieu's insights offer a glimpse into the evolving world of wine. As the wine industry faces challenges like climate change, his advice on adapting to these changes while maintaining quality is invaluable.

To read Matthieu Longuère’s full interview and explore his expert views on wine education and India’s wine future, visit our website to access the latest eMagazine. For a physical copy, DM us now!


The Future of Hospitality Marketing: Neha Chowdhury’s Bold Vision for Personalization

The Future of Hospitality Marketing: Neha Chowdhury’s Bold Vision for Personalization

Neha Chowdhury

Published on April 1, 2025

Neha Chowdhury, the Director of Sales and Marketing at Courtyard by Marriott Mumbai International Airport, has spent nearly two decades in luxury hospitality, transforming marketing strategies across some of the world’s top hotel brands. In a recent conversation, she shared her vision for the future of hospitality marketing, focusing on personalization and storytelling to forge deeper connections with guests.

Neha believes that marketing in hospitality is more than just numbers—it’s about crafting a compelling narrative that resonates with people. At Courtyard by Marriott, their story revolves around being a ‘gateway to seamless journeys,’ emphasizing not just a strategic location, but a commitment to warm, efficient, and personalized service. By combining digital tools with authentic guest experiences and cultural collaborations, Neha aims to create a truly memorable stay for every guest.

Her leadership philosophy is built on empathy and adaptability, qualities that she believes are essential in an ever-changing industry. For Neha, empowering her team to anticipate and respond to guest needs is key to driving success, both in the guest experience and in market positioning.

As a strong advocate for women in leadership, Neha also advises young women looking to succeed in hospitality to be bold, resilient, and authentic. She stresses the importance of continuous learning, networking, and staying true to one's unique perspective.

Neha’s innovative ideas, such as integrating AI-driven personalization with traditional hospitality values, showcase her forward-thinking approach to marketing. In the ever-evolving Mumbai hospitality scene, she is committed to ensuring that Courtyard by Marriott remains a preferred choice for business and leisure travelers alike.

To dive deeper into Neha Chowdhury’s full interview and discover more about the future of hospitality marketing, visit our website to read the latest april e-Magazine. Interested in a physical copy? DM us for more details!


Manish Garg on Why True Hospitality is About Heartfelt Service, Not Just Luxury

Manish Garg on Why True Hospitality is About Heartfelt Service, Not Just Luxury

Manish Garg

Published on April 1, 2025

Manish Garg, General Manager of Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, is a dynamic leader in hospitality, dedicated to crafting exceptional experiences. His career began in food and beverage operations before stepping into leadership roles with prestigious global hotel brands. With a background in both India and the UK, Manish has become known for shaping luxury hospitality and leading successful pre-opening projects. An alumnus of the Institute of Hotel Management in Chennai and the Australian International Hotel School, his foundation in hotel management is complemented by a passion for operational excellence and team leadership.

In this insightful conversation, Manish shares how Hilton is embracing innovation, enhancing guest expectations, and setting itself apart in Bengaluru's vibrant hospitality scene.

Innovation in Service

Manish emphasizes that true hospitality is about creating memorable experiences. A perfect example came during a recent wedding hosted at Hilton Bengaluru, where the event team created a "Wanderlust" theme, incorporating flavors from Italy, Morocco, and India to celebrate the couple’s love for travel. This personalized touch was complemented by a walk-through gallery of their travel memories, elevating the event into a deeply personal experience.

Hilton also hosted an unforgettable event for Tata Consumer Products, where chefs curated an innovative culinary journey that seamlessly integrated the brand into the menu. This interactive experience showcased how creativity and collaboration can redefine event hospitality.

Catering to Diverse Guests

Bengaluru’s dynamic nature requires constant evolution, and Hilton meets this challenge head-on. With a dual-brand setup—Hilton and Hilton Garden Inn—guests enjoy both luxury and practicality, whether they’re corporate travelers or on leisure getaways. Strategically located near business districts, the properties offer an ideal blend of convenience, with state-of-the-art event spaces and personalized service tailored to every guest’s needs.

Redefining Luxury

For Manish, luxury today goes beyond opulence—it’s about personalization and seamless comfort. Digital Key access, voice-command smart rooms, and AI-driven chatbots ensure a tech-savvy, personalized experience for every guest. At Hilton, innovation extends to sustainability efforts, such as the LightStay program, which helps guests make environmentally conscious choices during events.

A Culture of Service Excellence

Hilton’s success can be attributed to its people. Manish focuses on creating an inclusive culture where recognition and continuous learning are prioritized. Initiatives like ‘Shakti at Hilton’ and leadership mentoring programs empower team members to go above and beyond for guests, ensuring every interaction is exceptional.

Standing Out in Bengaluru

In a competitive market like Bengaluru, Hilton differentiates itself by offering personalized service that goes beyond standard hospitality. From tailored dining experiences to wellness offerings, Hilton creates memorable stays, making every guest feel valued and at home.

Sustainability and Luxury

Hilton’s commitment to sustainability is evident through initiatives like a zero single-use plastic policy, operating on renewable energy, and the innovative in-house water bottling plant. These eco-conscious efforts demonstrate that luxury and sustainability can coexist harmoniously.

The Hilton Experience in Three Words

For Manish, the Hilton and Hilton Garden Inn Bengaluru experience can be summed up as: Forward-Thinking, Personalized, and Unforgettable. These values guide every decision, ensuring that every guest enjoys a seamless, bespoke, and memorable stay.

To dive deeper into the world of Hilton and Manish Garg’s leadership, visit our website to read the full April eMagazine. You can also DM us to receive a physical copy and experience firsthand the exceptional service Hilton offers.