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Published on March 4, 2024
Transitioning from an illustrious 8-year tenure in audit and taxation at a prominent Chartered Accountants firm, Meghal Shah embarked on a career pivot, driven by a desire to explore fresh horizons within the corporate landscape. Drawn by the allure of the hospitality sector, Meghal embraced a new role as Manager of Finance and Accounts at Suba Group. With a foundation of expertise honed in the intricacies of financial management, Meghal now ventures into the dynamic realm of hospitality, poised to bring her unique blend of skills and experience to chart new successes in this vibrant industry.
What motivated you to pursue a career in the hospitality industry, particularly in hotel finance and accounting?
My previous work experience was with Chartered accountants firm for 8 years in Audit and taxation. As a professional, i wanted to switch my career from firm to industry and explore new areas on my professional front. As an industry, hospitality sector has always fascinated me and i got the opportunity to work with Suba group as Manager- Finance and Accounts.
Can you share some key initiatives you've implemented to optimize financial performance within Suba Group Of Hotels amidst the challenges posed by the hospitality industry?
We have successfully done demerger and merger of our group companies as per the Act post covid to strengthen the financial growth of the Suba group.
How do you foster a collaborative environment within your team to ensure effective financial management and accounting practices?
I always believe that Together Everyone Achieves More and that's what is Team for. As a team leader, i have set target deadlines for specific task for better finance management. We keep communications very clear amongst us and work in harmony.
Could you highlight a particularly successful financial initiative or project you've led within the hotel chain, and how it contributed to the business's overall success?
As stated earlier, post covid we have done demerger and merger of our group companies. The whole project was successfully lead by me right from filing applications to NCLT till getting final approval order from NCLT.
As a woman in a leadership role within the hospitality sector, what advice would you give to other aspiring women looking to advance their careers in this industry?
Someone has nicely said that its easier to lead when doing what you love and i suggest to other aspiring women to love the work and have passion to succeed in the career.
In your opinion, what are the most pressing issues facing the hotel industry today, and how can finance and accounting professionals like yourself address these challenges?
Staff retention and rising salary cost, Operational issues, high financing cost, changes in guest expectations, OTA costs are some of the pressing issues of the industry.
With International Women's Day approaching, how do you personally celebrate and advocate for gender equality within your professional sphere?
By spreading appreciation messages to all the lovely women in my life.
Can you discuss the role of innovation and technology in modernising financial operations within the hotel industry, and how Suba Group Of Hotels embraces these advancements?
Suba Group has always belived in innovation and technology. As a group, we are providing contactless payments, digital menus, mobile ordering for room services, streamlined check in and check out, advanced PMS to integrate financial data.
Looking ahead, what do you envision for the future of finance and accounting in the hospitality sector, and how do you plan to stay ahead of industry trends and developments?
The industry has rebound strongly post covid and with increased growth in Indian tourism, Hospitality sector will flourish in future and as a group we have strategis to open more and more hotels in tier 2 tier 3 cities.
This Interview is Published Exclusively in HospitalityNews.in.
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Published on October 1, 2025
In an exclusive feature with October edition of Hospitalitynews magazine, Chef Altamsh Patel, Director of Culinary at Hilton Mumbai International Airport, shared insights that reveal not only his passion for gastronomy but also the philosophy that drives his success. His journey is a testament to how unexpected paths often lead to extraordinary destinations.
When asked about his defining moment, Chef Altamsh reflected on his early life where his parents wished for him to become a doctor. Yet, destiny had other plans. Drawn into hotel management and eventually the kitchen of the Taj, he discovered a true sense of belonging. “What began as honoring my parents soon grew into a lifelong love, reminding me that sometimes the unplanned path becomes the one we cherish most,” he shared.
Speaking about innovation and tradition, he noted, “At Hilton Mumbai International Airport, balancing innovation with tradition means sharing a part of our heart with every guest.” To him, food is storytelling, an art that surprises guests while honoring culture.
Chef Altamsh also underlined how food creates cherished memories. Whether in restaurants, banquets, or in-room dining, he and his team strive to ensure every plate carries love, passion, and culture, making each meal unforgettable.
On sustainability, his commitment is firm. From locally sourced ingredients to Hilton’s Travel with Purpose mission, practices like waste-to-fertilizer initiatives, cage-free eggs, and glass bottles redefine responsible luxury dining.
As a mentor, Chef Altamsh believes in nurturing creativity, humility, and resilience among young chefs, ensuring excellence remains a collective effort. Looking ahead, he expressed excitement about India’s micro-cuisines and Peruvian influences, combining authenticity with multi-sensory experiences to shape the future of luxury dining.
It was truly an inspiring and enriching conversation with Chef Altamsh Patel. For the complete feature, explore the Hospitalitynews October Magazine, available on our website (E-Magazine) and as a physical copy.
In a world where hospitality is constantly reshaped by technology and global collaboration, few voices carry as much authority and vision as Dr. Suborno Bose, the Founder-Chairman and Chief Mentor of the International Institute of Hotel Management (IIHM) and Indismart Group Worldwide. Over the last 25 years, he has established Asia’s largest chain of premier hotel schools with campuses across the globe, while spearheading innovations that redefine the very essence of hospitality education.
In an exclusive feature for Hospitality News, Dr. Bose takes us through a riveting journey of ideas and insights. He reveals how AI-powered platforms like NamAIste – IIHM HospitalityGPT, the world’s first AI model for the service sector, are reshaping the way students learn, blending technology with empathy to create leaders who are both digitally fluent and emotionally intelligent.
Adding to this, he speaks passionately about the Global Knowledge Sharing Declaration on AI in Hospitality, which began with 50 countries and now includes over 60 nations. This initiative, driven by IIHM, has created a collaborative framework for integrating AI literacy, ethical practices, and equal access to education worldwide.
As the conversation deepens, Dr. Bose introduces us to his philosophy of “High Tech, Higher Touch,” a principle that balances cutting-edge digital tools with the timeless warmth of human connection. He emphasizes that while AI can anticipate preferences and streamline service, true hospitality lies in the smiles, gestures, and conversations that make every experience memorable.
From the International Young Chef Olympiad (YCO) to initiatives like the Food Soldier programme, Dr. Bose continues to nurture global talent while embedding sustainability, cultural respect, and innovation at the core of hospitality. His long-term vision is clear: to position India as a hub for compassionate, intelligent, and inclusive hospitality leadership.
This inspiring exchange with Dr. Bose is more than an interview, it is a window into the future of hospitality, where technology and empathy walk hand in hand.
For the complete interview and exclusive insights, dive into the Hospitalitynews Magazine October Edition- available now on our website and in print. Don’t miss your chance to be part of this transformative dialogue shaping the future of hospitality.
Published on September 1, 2025
In today’s world of hospitality, where loyalty programs are often defined by free nights, discounts, and upgrades, The LaLiT Suri Hospitality Group has chosen a different path, one that blends guest rewards with social good. In an exclusive conversation with Hospitalitynews, Vivek Shukla, CEO of the Group, offered rare insights into how luxury and purpose can converge to create a new standard for the industry.
With more than 35 years in luxury hospitality and two decades shaping The LaLiT’s vision, Shukla is widely known for his people-first approach and strategic foresight. His leadership during the pandemic, marked by initiatives that supported frontline workers and vulnerable communities, underscored his conviction that hospitality is about much more than service, it is about responsibility.
This ethos is at the heart of the Group’s new loyalty program. Unlike traditional models, this initiative empowers guests to transform everyday indulgences into acts of giving. Partnering with Points for Good, The LaLiT allows loyalty members to channel their points towards diverse causes ranging from child education and sustainability to LGBTQIA+ empowerment. Shukla describes it as a shift “from transactional exchanges to purposeful, meaningful connections”.
The innovation lies in embedding impact seamlessly into daily guest interactions. Shukla believes that over time, members will begin to associate loyalty not only with luxury but also with generosity and social change. “When routine stays or meals become part of something greater, it fosters a culture of care and giving back”, he says.
Perhaps most compelling is the vision behind it: small contributions from thousands of guests, collectively sparking a wave of impact across India. By aligning hospitality with social responsibility, The LaLiT is rewriting the future of loyalty, one that is not just about repeat business but about emotional connection and shared purpose.
Our conversation with Vivek Shukla was both inspiring and thought-provoking, challenging the industry to see loyalty in a whole new light. For the complete interview and exclusive insights, dive into the Hospitalitynews Magazine September Edition- available now on our website and in print. Don’t miss your chance to be part of this transformative dialogue shaping the future of hospitality.
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