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Published on September 3, 2024
In an exclusive interview with Hospitality News, Rajib Roy Choudhury, the Senior General Manager of Vedic Village Spa Resort, shared valuable insights on a variety of topics. When asked how he ensures high hotel customer service and guest satisfaction, he stated, "At Vedic Village Spa Resort, we offer an unparalleled luxury wellness experience that seamlessly blends authentic traditional Indian therapies with modern sustainable practices. Our serene natural environment, expert practitioners, and personalized approach ensure a holistic journey that rejuvenates the body, mind, and spirit. Rooted in the essence of sewa bhavna and aligned with Vedic traditions, we incorporate modern applications like Digital Pulse Analysis (Nadi Tarangini) and our state-of-the-art Colon Hydrotherapy unit, an extension of our Naturopathy treatments. We take pride in offering tailored programs, including Ayurvedic and Naturopathy treatments, Yoga, and meditation, making us a unique destination for those seeking a truly immersive wellness experience. For us, sound health and robust well-being define today’s luxury."
When the conversation shifted to how he stays updated on industry trends and the steps he takes to implement innovative practices in the hotel, Choudhury responded, "We have significantly enhanced the guest experience by introducing new wellness programs, expanding our spa facilities, and launching a sustainable tourism initiative that incorporates eco-friendly practices and community engagement. These advancements have not only elevated the overall guest experience but have also reinforced our commitment to sustainability. Additionally, we've invested in cutting-edge technology to streamline operations and improve communication. The introduction of a state-of-the-art Convention Centre has added a new dimension to our existing conferencing and MICE facilities. Furthermore, our patrons are thrilled with the initiation of adventure sports, including a three-level rope course, reverse bungee, inflatables, paintball, football and cricket turf, as well as multi-dimensional outdoor activities like stargazing, bird watching, butterfly viewing, and baiting, which have left them asking for more."
It was a great conversation with Rajib Roy Choudhury, and You can also read more in the upcoming September issue of Hospitality News e-magazine on our website.
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Published on February 1, 2025
Vilas Pawar, CEO of the Managed & Franchise Division at Lemon Tree Hotels, is steering the brand’s ambitious expansion with a focus on an asset-light growth model. With an illustrious career spanning top hospitality brands like Taj Hotels, Hyatt, Radisson, and Choice Hotels International, Pawar brings a wealth of experience in franchise development. Recognized among the Top 50 Leaders in Franchising by Franchise India, he is now leading Lemon Tree’s push toward 20,000+ rooms in the next five years while maintaining high-quality service and operational efficiency.
In his conversation with Hospitality News, Pawar discusses how Lemon Tree is tapping into Tier II, III, and IV cities, bringing quality accommodation to emerging markets like Chandausi, Marpalle, and Sri Ganganagar. He highlights the role of the Keys brand—Keys Prima, Keys Select, and Keys Lite—in driving franchise growth while maintaining flexibility. Pawar also delves into the company’s eco-friendly initiatives, ensuring sustainability remains at the forefront of their expansion.
Technology is another game-changer for Lemon Tree, with AI-driven dynamic pricing, automation in revenue management, and an e-concierge system enhancing guest experiences. Pawar also sheds light on an unexpected strategy that has set Lemon Tree apart—On-Demand In-house Service Associates (ODIs), a unique approach that blends efficiency with personalized hospitality.
As the franchising model gains momentum in India, Pawar believes it will play a significant role in shaping the future of the hospitality industry over the next decade.
Want to dive deeper into his insights? Read the full interview in Hospitality News’ February issue! Subscribe today or DM us to order your copy.
Namu Kini is at the forefront of India’s vegan revolution. As the founder of Namu Recommends, she has built a thriving platform that champions plant-based businesses and sustainable living. Since launching the Namu Recommends Vegan Market in 2021, she has hosted 13 successful events, making veganism more accessible to the masses. Additionally, her work with the Veganuary Festival has created a vibrant space for individuals to explore and embrace a plant-based lifestyle. Beyond food, her efforts extend to fashion, eco-friendly products, and wellness, fostering a strong, conscious community.
In an exclusive interview featured in our February magazine, Namu shares how her journey began as a simple initiative on Instagram and quickly transformed into a full-fledged movement. She recalls how her early markets had only a handful of stalls, yet the demand was so high that they sold out within hours. Today, her events host over 120 vendors, drawing thousands of attendees, including non-vegans who are curious about plant-based alternatives.
She also discusses the challenges of mainstreaming veganism in India, emphasizing that while passion is important, vegan businesses must adopt strong market strategies to thrive. She highlights key milestones, such as having brands from her market supply dairy-free alternatives to Bangalore International Airport, proving the growing demand for plant-based options.
For insights into Namu Kini’s inspiring journey, her vision for the future of veganism in India, and how she’s fostering a more sustainable world, read the full interview in our February edition of Hospitality News magazine.Subscribe today or DM us to order your copy.
In an exclusive interview featured in our February issue, Akshay Gupta, the Executive Director of Tivoli Group, takes us on a journey through the evolving landscape of luxury hospitality in India. Known for his blend of global education and local expertise, Akshay’s leadership has been instrumental in steering the renowned Tivoli Group toward sustainable growth and unparalleled guest experiences.
Tivoli Group, established in 1988, is synonymous with luxury and elegance, offering a range of properties across India, from stunning wedding venues to exclusive resorts. Under Akshay's guidance, Tivoli has expanded its footprint with new properties in prime locations like Noida, Dwarka, and Jim Corbett. His approach to hospitality revolves around innovation, ensuring each property reflects Tivoli’s core values of elegance, sophistication, and personalized service.
In the interview, Akshay discusses the importance of sustainability in today’s luxury hospitality market, highlighting how Tivoli’s eco-conscious initiatives, like energy-efficient systems and sustainable sourcing, are redefining the luxury experience. He also shares his vision for diversifying Tivoli’s offerings, such as the iconic 'The Upper HSE,' which seamlessly combines innovation and exclusivity, making it a go-to venue for high-profile events.
Akshay’s leadership focuses on one core idea: delivering unforgettable experiences. Whether it’s a lavish wedding or a corporate gala, Tivoli Group’s attention to detail and commitment to excellence shine through.
To discover more about Akshay Gupta’s insights on the future of luxury hospitality, sustainability, and his vision for Tivoli Group, read the full interview in the February issue of Hospitality News Magazine. Subscribe today or DM us to order your copy.
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