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Published on November 4, 2024
In an exclusive conversation with Hospitality News, Dipti and Mithilesh Shetty, co-founders of Mool: Kitchen & Bar and Mool: Kaapi Bar & Bakes, opened up about their dedication to preserving regional Indian culinary traditions. The Shettys have built Mool with the goal of bringing authentic, lesser-known Indian recipes to the forefront of the country’s bustling culinary landscape. With over 30 years of combined experience in the industry, their passion is palpable as they dive into their unique concept, journey, and ambitions for Mool.
When asked about the origins of Mool, Dipti and Mithilesh shared, “The concept behind Mool, which means 'from the source,' is deeply personal to us. As avid travelers and food enthusiasts, we’ve always been on the lookout for authentic culinary experiences. We observed that while many restaurants utilize regional produce, few actually serve Indian food in its traditional forms. To stay true to our vision, we decided to learn traditional recipes directly from homemakers across the country. This journey taught us not only about various ingredients but also the cultural significance behind each dish, allowing us to offer our guests in Mumbai a genuinely authentic experience.”
On how they ensure authenticity while appealing to a modern audience, Mithilesh added, “Our team prioritizes quality over profit. We source ingredients from their original sources—wild nettle from Uttarakhand, Hing from Rajasthan, and Sattu from Jharkhand. By collaborating with reputable vendors and sticking to local origins, we maintain consistency in our dishes, capturing our guests’ interest with true hyper-local flavors.”
Mool’s mission is more than just showcasing food; it’s about empowering local home chefs and highlighting India’s culinary richness. Dipti explained, “Our initial challenge was persuading local home cooks to share their treasured recipes with us. Once we built trust, we traveled across 15 regions, documenting each chef's story and signature recipe. Upon returning, we invited these home chefs to Mool to validate our preparation of their dishes, ensuring authenticity remains central to our offerings.”
Discussing Mool’s commitment to sustainability and ethical sourcing, Dipti elaborated, “Sustainability is woven into our business model. We source ingredients from organic farms and directly from farmers, providing them with steady income. Additionally, we share a portion of each meal’s proceeds with the homemakers whose recipes inspire our menu, reinforcing our commitment to supporting their culinary traditions.”
Balancing fine dining elements with a relaxed, welcoming atmosphere is part of Mool’s unique identity. “While we appear to be a fine dining establishment, we embrace an upmarket Fine Casual concept at our core. This blend of casual charm with a touch of sophistication lets our guests savor regional Indian culinary delights in a relaxed setting,” Mithilesh shared. “Eating with your hands is encouraged here, adding an intimate and authentic touch to the dining experience.”
The Shettys also discussed how seasonal ingredients and Indian festivals influence Mool’s offerings. “India’s festivals shape our menu,” Mithilesh noted. “From a Lohri menu in January to special dishes for Holi, Eid, and Diwali, we create festive menus celebrating India’s culinary heritage. This October, for example, we’re excited to offer a vegetarian Navratri Thali that highlights the goodness of millets.”
Looking to the future, Dipti and Mithilesh envision Mool expanding beyond metropolitan cities and potentially into international markets. “Our goal is to reach more audiences who appreciate authentic Indian cuisine,” said Mithilesh. “With a straightforward menu focused on lesser-known regional specialties, we’re confident that Mool can resonate with both NRI communities and international diners.”
The interview offered a profound look at the Shettys’ dedication to culinary authenticity and cultural preservation. It was a pleasure to delve into their journey and vision for Mool. You can check out the complete interview in the November issue of Hospitality News, available on our website.
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Published on November 2, 2026
What separates a growing hotel business from a profitable one? Is it stronger sales, smarter revenue management, effective marketing, or the ability to recognise opportunities before the market does? In an industry shaped by changing traveller behaviour and increasing competition, commercial strategy has become central to long-term hospitality growth.
For Akshay Thusoo, Senior Vice President – Commercial at Sarovar Hotels, the answer lies in looking beyond individual business functions and understanding how every operational and commercial decision contributes to profitability.
With experience spanning engineering, sales, marketing and hospitality, Akshay brings a distinctive cross-industry perspective to commercial leadership. Having previously worked with The Oberoi Group, ITC Ltd and the Times of India Group, his professional journey has shaped an approach that combines analytical thinking, market understanding and operational efficiency.
In an exclusive conversation with Hospitalitynews, Akshay shares his perspective on the changing dynamics of India's hospitality market and the strategies guiding Sarovar Hotels' commercial growth. From integrating sales, revenue management, marketing and distribution to understanding the financial impact of decisions across hotel departments, he explains why profitability requires a broader organisational perspective.
The discussion takes an interesting turn towards the influence of changing weather patterns on travel behaviour. As travellers increasingly explore destinations based on climatic conditions, hotels must rethink traditional seasonal demand and adapt their pricing and inventory strategies.
He also examines how social media creators and digital communities are influencing destination discovery, while highlighting why authenticity and credibility matter more than visibility alone.
Beyond marketing, Akshay discusses the opportunities emerging in India's smaller cities and developing destinations, where branded hospitality can unlock new business and leisure demand. With Sarovar working towards a network of 400 hotels by 2029, identifying commercially viable markets remains an important part of its expansion strategy.
The conversation also explores brand positioning, guest-centricity and the importance of balancing consistency with the distinct requirements of different hotel segments.
Our conversation with Akshay Thusoo offers valuable insights into the commercial thinking behind modern hospitality and the factors that will influence its next phase of growth.
Discover the complete interview with Akshay Thusoo in the November issue of Hospitalitynews, available on our website. Get your physical copy of the magazine to explore the full conversation and more perspectives from hospitality industry leaders.
Published on November 1, 2026
What makes a hospitality brand stand the test of time? Is it the destinations it enters, the experiences it creates, or the values it refuses to compromise on? For Pooja Ray, Managing Director of MAYFAIR Hotels & Resorts, the answer lies in understanding that true luxury begins with a strong sense of place.
With over 24 years of experience in the hospitality industry, Pooja Ray leads one of India's prominent homegrown hotel groups, overseeing a portfolio of luxury hotels and resorts across the country. Guided by the philosophy, "Stay With Us. Stay With Nature.", MAYFAIR has built its identity around destinations where architecture, landscape, local culture and personalised service come together.
In an exclusive conversation with Hospitalitynews, Pooja takes us through the brand's journey of more than four decades, reflecting on the values that have remained central to its growth. She shares how her family legacy has influenced her leadership philosophy and why people, rather than infrastructure or technology, remain the foundation of memorable hospitality.
The conversation also explores an interesting dimension of luxury, the ability to bring culture and heritage into contemporary hotel experiences. From regional craftsmanship and traditional materials to art collections, antiques and destination-inspired architecture, Pooja explains how MAYFAIR approaches design as a form of storytelling.
Looking ahead, the discussion turns towards the group's next phase of expansion. With upcoming developments such as MAYFAIR Chilika, Mayfair Sanctuary and MAYFAIR Vizag, she offers insights into the thinking behind creating distinctive properties rather than following a standardised expansion model.
Beyond expansion, Pooja also addresses the growing role of technology, the importance of responsible growth and the qualities young professionals need to succeed in an increasingly competitive hospitality industry.
Our conversation with Pooja Ray offers a compelling perspective on building a hospitality legacy while remaining receptive to changing traveller expectations. It was a wonderful exchange exploring leadership, heritage, innovation and the importance of staying connected to nature.
Discover the complete interview with Pooja Ray in the November issue of Hospitalitynews, available on our website. Readers can also get their physical copy of the magazine to explore the full conversation and more stories from the hospitality industry
What makes a luxury stay truly unforgettable? Is it the grandeur of a palace, the beauty of its surroundings, or the people who turn every moment into a memorable experience? At Raffles Udaipur, it is the thoughtful combination of these elements that defines its approach to hospitality.
Set against the scenic beauty of Udai Sagar Lake, Raffles Udaipur brings together royal elegance, personalised service, and distinctive guest experiences. Leading this vision is Gurnoor Bindra, General Manager of the property, whose hospitality journey reflects a strong belief in people, attention to detail, and the importance of making every guest feel valued.
In an exclusive interview with HospitalityNews, Gurnoor shares his perspective on luxury hospitality, reflecting on the professional experiences that have shaped his leadership and the inspiration behind his career. Having been recognised among the 30 Best GMs in the UAE, he highlights the importance of empowering teams and creating a culture where thoughtful service goes beyond expectations.
The conversation also explores Udaipur's growing prominence as a destination wedding hub. With its 21-acre private island, distinctive venues, and picturesque surroundings, Raffles Udaipur offers couples opportunities to create celebrations that reflect their individual stories. From intimate gatherings to grand multi-day weddings, the property brings together personalised planning and the cultural charm of Rajasthan.
Beyond celebrations, the interview takes readers closer to Lakeshore – A Distinct Experience by Raffles Udaipur. Featuring 36 rooms and suites, Lakeshore offers an intimate lakeside setting where private boat journeys, distinctive dining, and seamless service add another dimension to the guest experience.
But what truly connects these experiences is the property's relationship with its surroundings. Gurnoor discusses how Rajasthani craftsmanship, local traditions, regional cuisine, and nature-inspired activities help guests discover Udaipur beyond its architectural beauty.
The conversation also highlights a significant achievement: Raffles Udaipur receiving Two MICHELIN Keys for the second consecutive year. Gurnoor reflects on the Heartists behind this recognition and shares his vision for developing meaningful wellness experiences and personalised celebrations in the years ahead.
It was a pleasure to speak with Gurnoor Bindra and gain a deeper understanding of the leadership, people, and philosophy shaping Raffles Udaipur's distinctive hospitality experience.
What goes into creating luxury that guests remember long after their stay? Discover the complete conversation in the November edition of HospitalityNews Magazine, available on our website in e-magazine format. Readers can also explore the physical edition for more exclusive interviews, industry perspectives, and inspiring hospitality stories.
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