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By Manu Vardhan Kannan
Published on April 21, 2026
The Ascott Limited has recorded its strongest-ever signing performance in Southeast Asia in 2025, adding more than 7,300 units across the region. This marks a 55% increase compared to the 4,700 units signed in 2024, highlighting a significant growth phase for the company.
This momentum has placed Ascott among the top three hospitality companies in Southeast Asia for new signings in 2025, according to Horwath HTL. The company currently has over 200 operational properties in the region, along with a pipeline of around 150 properties. With more than 25 new openings expected in the next 12 months, the pipeline reflects steady owner confidence and Ascott’s ability to convert signings into operational properties.
A key highlight of this expansion is Ascott Tay Ho Hanoi, located on the shores of West Lake in Hanoi’s Tay Ho District. Positioned as Ascott’s largest full-service MICE hotel, the property will feature 1,165 rooms, 10 food and beverage concepts, and a spa when fully operational in 2027. It also includes an international convention centre with 13 event spaces, including one of the largest pillarless ballrooms in Hanoi.
Ascott’s growth is supported by strong tourism recovery across Southeast Asia, driven by rising regional travel demand and improved connectivity. At the same time, the hospitality market remains fragmented, creating opportunities for established brands like Ascott to expand through both new developments and conversions.
Ms Serena Lim, Chief Growth Officer, Ascott, said: “Southeast Asia continues to be one of the most dynamic hospitality markets in the world and Ascott is well positioned to capture the opportunity. With over four decades in our home base, we have established deep market expertise and a trusted brand presence, positioning us for our next phase of growth. Our expansion is intentional and owner-led, anchored by long-term partnerships with owners who value our flex-hybrid model and its ability to deliver resilient outcomes. Supported by our multi-typology brand strategy, we have moved beyond our serviced residence heritage to unlock opportunities across a broader range of lodging types. The depth of owner interest and track record across Southeast Asia gives us confidence in both our pipeline and our ability to execute this expansion.”
Ms Wong Kar Ling, Chief Strategy Officer and Managing Director, Southeast Asia, Ascott, added: “The upcoming wave of openings reinforces Southeast Asia's role as both a core growth engine and a showcase for Ascott's multi-typology brand strategy. As we scale across cities and resort destinations, disciplined execution remains our focus, from efficient conversions to reliable delivery on the ground. The strength of our local teams has been instrumental in translating strategy into outcomes, turning pipeline into reality with the speed and precision our owners and guests expect. We are particularly excited about our upcoming resort openings across the region, which will meaningfully expand our leisure offerings and open up new destinations for Ascott Star Rewards members to explore and enjoy their rewards.”
As part of its expansion, Ascott is entering around 20 new cities across Southeast Asia, including destinations such as Phu Quoc, Nha Trang, Phuket, Hat Yai, Labuan Bajo, Medan, Davao, Biñan, Johor Bahru, and Langkawi. This move takes the brand beyond established markets into emerging leisure and business destinations.
About 30% of the pipeline will be driven through conversions, allowing Ascott to reposition existing properties under its brands and speed up market entry. Projects like Citadines Mitra Bandung, Oakwood Pandanaran Semarang, and Fox Hotel Nagoya Batam are expected to open within a year of signing, showing the efficiency of this approach.
The pipeline also reflects Ascott’s multi-typology strategy, covering serviced residences, hotels, resorts, social living spaces, and branded residences. Brands such as Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, and The Unlimited Collection are all part of this expansion. Resort developments are expected to play a major role, helping balance the company’s presence across business and leisure segments.
Among the upcoming openings, Lasong Hotel & Villas Sam Son by The Unlimited Collection is set to complete its full opening on 24 April 2026, offering a wellness-focused experience on Vietnam’s northern coast. HARRIS Resort Cam Ranh, expected to open from 4Q 2026, will introduce the HARRIS brand to Vietnam with a large-scale beachfront property designed for leisure travellers.
Other notable projects include the 1926 Heritage Hotel Penang by The Unlimited Collection, opening in 2026 with a restored heritage setting, and lyf Chinatown Singapore, scheduled for July 2026, offering a social living concept in a culturally rich neighbourhood. Somerset Clarke Quay Singapore and Ascott Ortigas Manila are also part of the upcoming portfolio, adding to the brand’s presence in key urban markets.
With this strong pipeline and continued expansion across markets and formats, Ascott is steadily strengthening its position in Southeast Asia, supported by a mix of new developments, conversions, and experience-led properties.
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Published on July 31, 2026
Indian travellers can now use UPI to make online bookings for At the Top, Burj Khalifa, following a partnership between NPCI International Payments Limited (NIPL), NEOPAY, and Emaar Entertainment.
The launch makes At the Top, Burj Khalifa the first attraction in the UAE to offer UPI as a payment option for e-commerce transactions. Visitors can now book their preferred experiences through the attraction's official website using UPI before travelling to Dubai.
The latest development builds on NIPL's partnership with NEOPAY, which introduced QR-based UPI merchant payments across the UAE in 2022. While Indian travellers have been using UPI for in-store purchases across NEOPAY's merchant network, the new integration extends this convenience to online bookings, allowing visitors to complete payments in advance using a familiar payment method.
One of Dubai's most popular attractions, At the Top, Burj Khalifa welcomes millions of visitors each year, including a significant number from India. With UPI now available on the official booking platform, Indian travellers can select their preferred experience and complete the payment before arriving in the UAE, making travel planning more convenient.
The initiative also reflects the growing demand for secure and seamless cross-border digital payment options while strengthening the digital payments ecosystem between India and the UAE.
Commenting on the launch, Ritesh Shukla, MD & CEO of NPCI International, said, "Indian travellers are increasingly seeking payment experiences that are simple, familiar and seamless when they travel abroad. By enabling UPI acceptance for online bookings at At the Top, Burj Khalifa, we are making it easier for them to use a payment method they know and trust while planning their visit, even before they arrive in the UAE. Through our partnership with NEOPAY and Emaar Entertainment, we are expanding UPI acceptance in the UAE and bringing greater convenience to Indian travellers visiting one of the world's most iconic destinations."
Vibhor Mundhada, CEO of NEOPAY, said, "This is more than a payments integration, it is a landmark moment in the evolution of digital commerce between India and the UAE. By enabling UPI acceptance for online bookings at At the Top, Burj Khalifa, we are bringing one of India's most trusted payment platforms to one of the world's most iconic destinations. As the first company in the GCC to introduce UPI acceptance for e-commerce transactions, NEOPAY continues to lead payment innovation, helping merchants deliver seamless customer experiences while unlocking access to millions of digitally savvy Indian consumers."
An Official Spokesperson at Emaar Entertainment added, "At the Top, Burj Khalifa is a global icon that welcomes visitors from across the world, with India representing one of our most important international markets. By introducing UPI as a payment option for online bookings, we are making the customer journey simpler, more intuitive and more convenient for Indian guests from the moment they begin planning their visit. This collaboration reflects Emaar Entertainment's commitment to delivering world-class experiences powered by innovation and customer-centric digital solutions."
As digital payments continue to reshape the travel experience, initiatives like this make international travel more convenient for Indian visitors while helping destinations offer payment options that travellers already know and trust.
Radisson Hotel Group has partnered with Accenture to introduce an AI-powered hotel discovery app in ChatGPT, offering travellers a more conversational way to search, compare, and plan hotel stays before booking directly through Radisson Hotels.
Available as RadissonHotels in ChatGPT, the app allows users to discover more than 1,000 Radisson Hotels across 100+ countries using natural language. Travellers can ask for recommendations based on their preferences, such as a family-friendly weekend in Amsterdam or a hotel near the Eiffel Tower in Paris with a gym and spa.
The app provides relevant hotel recommendations with live room availability, real-time rates, amenities, hotel details, location insights, and interactive map-based results. Once travellers have selected their preferred hotel, they are directed to the Radisson Hotels website to complete their booking.
The launch marks another step in Radisson Hotel Group's agentic commerce strategy, where AI-powered conversations replace traditional search-based booking journeys. Instead of browsing multiple websites, travellers can now discover, compare, and shortlist hotels through a single conversation.
According to Accenture's Consumer Pulse Research, 87% of travellers are open to using an AI-powered travel assistant to help them choose the best travel options, while 71% believe AI will influence at least half of their hotel or airline spending over the next year. Radisson Hotel Group also noted that AI platforms such as ChatGPT are becoming increasingly important sources of travel discovery alongside traditional web channels.
Commenting on the launch, Gianni Di Fede, Chief Commercial Officer, Radisson Hotel Group, said, "AI is radically transforming how people search for and book hotel stays, and we are committed to being at the forefront of this shift. With Accenture, we are reimagining hotel discovery for the next generation of travelers, meeting guests in the planning moment with a branded experience that makes it easier to find, compare, and book Radisson Hotels properties."
The collaboration began with Radisson Hotel Group adopting an MCP accelerator, part of Accenture's AI Merchant Center, to optimise how hotel content, inventory, pricing, and booking information could be structured for AI-powered discovery. Accenture also helped design the overall user experience, ensuring seamless interactions across devices while connecting directly to Radisson Hotel Group's existing systems for real-time hotel information.
The companies plan to further enhance the experience by introducing personalised recommendations, loyalty programme recognition, in-chat booking, reservation management, trip modifications, and AI concierge services in the future.
Speaking about the changing travel landscape, Ndidi Oteh, CEO of Accenture Song, said, "Agentic commerce is fundamentally changing how people discover and choose brands. As journeys become more conversational and intent-driven, companies have to rethink how they show up, not just to be found, but to be chosen, and to deliver value in that moment. Radisson Hotel Group is taking a step in that direction, creating a more direct and meaningful way to connect with travelers when decisions are being made."
The ChatGPT app forms part of Radisson Hotel Group's wider digital transformation strategy. Accenture has supported the hospitality company in modernising its digital infrastructure, bringing its brands together on a unified global platform while enabling more personalised marketing across its network of over 1,000 hotels.
Emily Weiss, Senior Managing Director and Global Travel Lead at Accenture, added, "With travel, planning is becoming easier for consumers, but more competitive for brands. Travelers want to compare options quickly, narrow down choices and book with confidence, often in a single journey. That puts pressure on brands to show up with accurate, up-to-date, and easy-to-navigate information at every step. With Radisson Hotel Group, the focus was on making hotel content more accessible, so travelers can find what they need, explore options, and move to booking more seamlessly."
The initiative also builds on Accenture's broader collaboration with OpenAI, reinforcing the growing role of AI in transforming customer experiences, travel planning, and digital commerce across the hospitality sector.
The 2026 Sichuan Ganzi Mountain Culture & Tourism Festival officially opened on July 24 at Yuke Grassland in Daofu County, Ganzi Tibetan Autonomous Prefecture, Sichuan Province, China. The festival celebrates the region's rich nomadic heritage through cultural performances, intangible cultural heritage (ICH) showcases, folk traditions, and immersive visitor experiences.
The opening ceremony transformed the grassland into a large open-air stage, where local herders recreated the traditional nomadic lifestyle of the Kham communities. They crossed the grasslands with cattle, carrying black yak-hair tents and urdah, the traditional stone-throwing ropes used by Tibetan herders for managing livestock. The performance reflected the centuries-old seasonal migration practices followed by pastoral communities in search of water and grazing land.
Adding to the spectacle was a grand procession of heavy cavalry and the legendary Gesar riders. Dressed in traditional attire, the riders galloped across the grassland, followed by a colourful parade featuring ethnic costumes made from pulu, the traditional Tibetan handwoven wool textile. The showcase highlighted how traditional craftsmanship continues to inspire contemporary fashion.
Sharing his experience, Mr. Zhang, a visitor from Beijing, said, "As the scenes of nomadic migration gradually unfolded before my eyes, a long-lost yearning for a simpler pastoral life suddenly welled up within me. My whole family loves the grassland lifestyle in Daofu. It is something you cannot experience in the city."
Running until July 26, the festival features eight major events, including the opening ceremony, the Ganzi 1,000-person ICH livestream showcase, and the fashion-inspired Guozhuang gala. Visitors can also explore a variety of grassland market activities such as intangible cultural heritage workshops, local produce exhibitions, regional food tastings, and music-themed leisure gatherings.
Located in northwestern Sichuan Province, Daofu County enjoys an average summer temperature of around 24°C and is known for its scenic landscapes, including Yala Snow Mountain, Stone Forest Park, Yuke Grassland, alpine meadows, and Tianlong Lake. The county is also home to the cultural traditions of the Kham people and the historic Highland Silk Road.
Tourism in Daofu has witnessed steady growth in recent years. Between July 2021 and June 2026, the county welcomed 10.4123 million visitors, generating nearly 11.454 billion yuan in tourism revenue, reflecting its growing appeal as a cultural and nature-based travel destination.
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