Celebrating Two Decades of Excellence: Sumit Kumar's Journey at Hyatt Regency Dehradun

Celebrating Two Decades of Excellence: Sumit Kumar's Journey at Hyatt Regency Dehradun

By Nishang Narayan

Published on October 12, 2024

Hyatt Regency Dehradun Resort and Spa proudly celebrates a remarkable milestone in the career of Sumit Kumar, a hospitality leader who has completed two decades of service with Hyatt Hotels Corporation. Over the course of his career, Mr. Kumar’s visionary leadership, passion for excellence, and commitment to hospitality have left an indelible mark on Hyatt properties across the globe.

Mr. Kumar’s journey with Hyatt began in 2003 at the renowned Grand Hyatt Dubai. His early roles saw him swiftly rise through the ranks, from managing award-winning restaurants to overseeing prestigious Indian dining experiences at Grand Hyatt Muscat. His talent for curating exceptional guest experiences propelled him into leadership roles, including as Director of Food and Beverage at Park Hyatt Goa, where his contributions significantly strengthened Hyatt’s presence in the Indian market.

In 2012, Mr. Kumar embraced his first General Manager role, leading the launch of the Hyatt Place brand in India. His leadership was instrumental in the successful pre-openings of Hyatt Place Gurgaon and Hyatt Place Hampi, where his strategic foresight and ability to build high-performing teams set new standards of operational excellence. His tenure at Hyatt Pune further solidified his reputation as a dynamic leader who consistently drives growth and innovation.

Today, as General Manager of the award-winning Hyatt Regency Dehradun Resort and Spa, Mr. Kumar continues to redefine luxury hospitality in the Dehradun valley. Under his leadership, the property has seen exceptional growth in both guest satisfaction and occupancy, thanks to his focus on personalized services, large-format amenities, and unique local experiences. His dedication to operational excellence has transformed the resort into a premier destination, seamlessly blending luxury with the natural beauty of the region.

Mr. Kumar’s forward-thinking approach extends to sustainability as well. He has led initiatives to reduce single-use plastics, promote the use of locally sourced products, and align with Hyatt’s global sustainability objectives. His commitment to digital transformation has also optimized online guest engagement, streamlining booking processes and enhancing overall guest experiences.

Beyond his operational achievements, Mr. Kumar has played a pivotal role in establishing Hyatt Regency Dehradun as a key destination for MICE tourism. With its strategic location and proximity to major cities, the resort has become a top choice for corporate conferences, high-profile events, and destination weddings. Mr. Kumar’s vision for the property includes creating fully customizable experiences that cater to the unique needs of each client, ensuring the property stays ahead of industry trends.

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A passionate advocate for mentorship and professional development, Mr. Kumar is committed to nurturing the next generation of hospitality leaders. He encourages aspiring hoteliers to embrace the dynamic nature of the industry, emphasizing the importance of adaptability and innovation. “The hospitality industry offers endless opportunities for growth,” Mr. Kumar says. “Every day brings new challenges and the chance to make a meaningful impact, both for our guests and our teams.”

Reflecting on his two-decade journey with Hyatt, Mr. Kumar expresses his gratitude for the opportunities and experiences that have shaped his career. “Hyatt has been a tremendous platform for both professional and personal growth. I feel privileged to be part of an organization that truly cares for its people and empowers them to reach their full potential. As I look ahead to the future, I’m excited to continue creating memorable experiences for our guests and contributing to Hyatt’s legacy of excellence.”

As Sumit Kumar enters his third decade with Hyatt, his influence in the luxury and upscale hospitality industry continues to grow. His leadership, driven by passion and innovation, promises a bright future for both his career and the Hyatt brand he has served so loyally for the past 20 years.


Rosetta Hospitality Appoints Nisha Sharma as EAM at Rosetta Sakleshpur

Rosetta Hospitality Appoints Nisha Sharma as EAM at Rosetta Sakleshpur

By Manu Vardhan Kannan

Published on March 31, 2026

Rosetta Hospitality has announced the appointment of Ms. Nisha Sharma as Executive Assistant Manager, Rooms and Guest Experience at Rosetta Sakleshpur. The move adds further strength to the property’s leadership team and reflects the brand’s continued focus on delivering thoughtful and guest-centric hospitality.

Ms. Sharma brings with her over 17 years of experience across rooms division operations, front office management, and guest-facing roles in both domestic and international hospitality spaces. Her career includes associations with well-known organisations such as Eight Continents Hotels and Resorts, Marriott International, Extended Stay America, and Aloft Abu Dhabi, where she developed a strong understanding of operations, systems, and guest engagement.

During her time with Eight Continents Hotels and Resorts, she took on multiple leadership roles with growing responsibilities. Most recently, she served as Vice President – Operations, Business Development and Acquisitions, where she played a key role in driving growth strategies and overseeing operations across the group’s portfolio. Prior to this, she was Director of Operations for India, Maldives and Africa, managing service standards, operational performance, and collaboration across regions. She also contributed to rooms division management and learning and development functions earlier in her tenure, including her role as Corporate Rooms Division Learning and Development Manager, where she worked closely with teams to enhance training and operational processes.

Her professional journey also includes experience with Marriott International, W Maldives and Aloft Abu Dhabi, where she gained hands-on exposure to front office operations and guest relations in global hospitality environments.

Known for her ability to build strong teams and improve operational systems, Ms. Sharma brings a balanced approach that combines structured processes with a clear understanding of guest expectations.

Commenting on the appointment, Mr. Jai Sreedhar, Joint Managing Director and CEO, Rosetta Hospitality, said:

"We are pleased to welcome Nisha Sharma to Rosetta Sakleshpur. The rooms division plays a defining role in shaping the overall guest journey, and Nisha brings a strong grounding in operational discipline and service culture. Her experience across diverse hospitality environments, along with her focus on team development, will be valuable as we continue to strengthen our offering."

Sharing her thoughts, Ms. Nisha Sharma said:

"Rosetta Sakleshpur represents a distinctive hospitality experience where nature, thoughtful design, and warm service come together in a meaningful way. I am delighted to join Rosetta Hospitality and look forward to working with the team to further refine operational processes and enhance the overall guest journey."

In her new role, Ms. Sharma will lead rooms division operations and oversee guest-facing functions at Rosetta Sakleshpur. Her focus will be on strengthening processes, improving guest engagement, and ensuring a smooth and consistent experience across all touchpoints.

This appointment highlights Rosetta Hospitality’s continued effort to build strong leadership across its properties. With Ms. Sharma joining the team, Rosetta Sakleshpur continues to grow as a refined destination where nature, comfort, and authentic hospitality come together to create memorable stays.


Hyatt Appoints Saurabh Malhotra as Cluster Director of Sales & Marketing

Hyatt Appoints Saurabh Malhotra as Cluster Director of Sales & Marketing

By Hariharan U

Published on March 31, 2026

Hyatt has announced the appointment of Saurabh Malhotra as Cluster Director of Sales & Marketing for Hyatt Regency Amritsar Hotel & Spa and Hyatt Regency Dharamshala Resort, effective March 16, 2026.

With over 20 years of experience in the hospitality industry, Malhotra brings a strong mix of commercial expertise and leadership across luxury and lifestyle brands. His professional journey reflects a consistent focus on strategic sales planning, brand positioning, and revenue optimisation.

An alumnus of IHM Jaipur and Symbiosis, Malhotra began his association with Hyatt in 2004 at Hyatt Regency Delhi. After a decade-long stint with global airlines, he rejoined the brand in 2016 at Andaz Delhi, where he progressed through key sales leadership roles. In 2022, he moved to Hyatt Regency Lucknow as Director of Sales, contributing to record revenue growth at the property.

In his new role, Malhotra will oversee the sales and marketing strategy for Hyatt’s Amritsar and Dharamshala properties, with a focus on strengthening market positioning, driving revenue performance, and enhancing brand visibility across key segments.

Beyond his professional achievements, Malhotra is known for his deep admiration for the Indian Armed Forces, which he regards as a personal source of inspiration.

Hyatt expressed confidence that his leadership will play a key role in further strengthening the commercial success of its properties in Amritsar and Dharamshala.

Located in the heart of Amritsar, Hyatt Regency Amritsar Hotel & Spa offers a blend of modern luxury and traditional Punjabi warmth, with close proximity to iconic landmarks such as the Golden Temple, making it a preferred destination for both leisure and business travellers.


Keventers Appoints Shaurya Prabhat as CEO

Keventers Appoints Shaurya Prabhat as CEO

By Hariharan U

Published on March 30, 2026

Keventers has appointed Shaurya Prabhat as its Chief Executive Officer, marking a new phase of leadership for the heritage brand. He succeeds Agastya Dalmia, who played a key role in bringing the brand back into the spotlight for a new generation of consumers.

An eight-year veteran of the company, Shaurya joined Keventers in 2017 to lead business development when the brand was largely franchise-driven. Over time, he took on wider responsibilities across strategy, operations, marketing, HR, and business excellence, eventually shaping the company’s overall direction.

Before joining Keventers, he worked with The Smart Cube, advising global clients across industries such as retail, banking, pharma, and oil and gas. Academically, he holds a degree from University of London and a master’s from University of Warwick.

Sharing his thoughts on the new role, Shaurya Prabhat said, “I'd like to thank the Board for entrusting me with the responsibility of shaping the company's next phase of growth. What I've learned over eight years is that the mission never really changes: grow the company, grow the brand, and do it with honesty. If you manage your inputs with excellence, the outcomes take care of themselves. I'm extremely excited about the vast opportunities ahead for us.”

As part of his immediate plans, Shaurya is looking to open 70 new outlets over the next year, with a larger goal of significantly scaling the business over the coming years. The brand is also exploring opportunities beyond outlets, including retail, FMCG, quick commerce, and institutional sales, aligning with its broader vision of building a multi-brand food and beverage portfolio.

Keventers is also sharpening its focus on younger consumers, especially Gen Z, by creating products and experiences that connect with their preferences. From menu innovations like waffles and boba to a stronger presence on social media, the brand is adapting to changing consumer behaviour while staying rooted in its legacy.

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Commenting on the transition, Agastya Dalmia said, “I have worked alongside Shaurya for over eight years and known him for longer - I have seen how he thinks, how he leads, and how deeply he cares about this brand. He has led almost all significant decisions we have taken over the years and helped us navigate through the most complex of situations – from Covid and restructuring our business model to fundraising and governance. I could not be prouder of what we have built together, and I could not be more confident about what he will build next.”

Founded in 1925, Keventers continues to be one of India’s most recognised food and beverage brands, known for its milkshakes, waffles, and ice creams, with a growing presence across major cities.

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