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By Nishang Narayan
Published on October 12, 2024
Hyatt Regency Dehradun Resort and Spa proudly celebrates a remarkable milestone in the career of Sumit Kumar, a hospitality leader who has completed two decades of service with Hyatt Hotels Corporation. Over the course of his career, Mr. Kumar’s visionary leadership, passion for excellence, and commitment to hospitality have left an indelible mark on Hyatt properties across the globe.
Mr. Kumar’s journey with Hyatt began in 2003 at the renowned Grand Hyatt Dubai. His early roles saw him swiftly rise through the ranks, from managing award-winning restaurants to overseeing prestigious Indian dining experiences at Grand Hyatt Muscat. His talent for curating exceptional guest experiences propelled him into leadership roles, including as Director of Food and Beverage at Park Hyatt Goa, where his contributions significantly strengthened Hyatt’s presence in the Indian market.
In 2012, Mr. Kumar embraced his first General Manager role, leading the launch of the Hyatt Place brand in India. His leadership was instrumental in the successful pre-openings of Hyatt Place Gurgaon and Hyatt Place Hampi, where his strategic foresight and ability to build high-performing teams set new standards of operational excellence. His tenure at Hyatt Pune further solidified his reputation as a dynamic leader who consistently drives growth and innovation.
Today, as General Manager of the award-winning Hyatt Regency Dehradun Resort and Spa, Mr. Kumar continues to redefine luxury hospitality in the Dehradun valley. Under his leadership, the property has seen exceptional growth in both guest satisfaction and occupancy, thanks to his focus on personalized services, large-format amenities, and unique local experiences. His dedication to operational excellence has transformed the resort into a premier destination, seamlessly blending luxury with the natural beauty of the region.
Mr. Kumar’s forward-thinking approach extends to sustainability as well. He has led initiatives to reduce single-use plastics, promote the use of locally sourced products, and align with Hyatt’s global sustainability objectives. His commitment to digital transformation has also optimized online guest engagement, streamlining booking processes and enhancing overall guest experiences.
Beyond his operational achievements, Mr. Kumar has played a pivotal role in establishing Hyatt Regency Dehradun as a key destination for MICE tourism. With its strategic location and proximity to major cities, the resort has become a top choice for corporate conferences, high-profile events, and destination weddings. Mr. Kumar’s vision for the property includes creating fully customizable experiences that cater to the unique needs of each client, ensuring the property stays ahead of industry trends.
A passionate advocate for mentorship and professional development, Mr. Kumar is committed to nurturing the next generation of hospitality leaders. He encourages aspiring hoteliers to embrace the dynamic nature of the industry, emphasizing the importance of adaptability and innovation. “The hospitality industry offers endless opportunities for growth,” Mr. Kumar says. “Every day brings new challenges and the chance to make a meaningful impact, both for our guests and our teams.”
Reflecting on his two-decade journey with Hyatt, Mr. Kumar expresses his gratitude for the opportunities and experiences that have shaped his career. “Hyatt has been a tremendous platform for both professional and personal growth. I feel privileged to be part of an organization that truly cares for its people and empowers them to reach their full potential. As I look ahead to the future, I’m excited to continue creating memorable experiences for our guests and contributing to Hyatt’s legacy of excellence.”
As Sumit Kumar enters his third decade with Hyatt, his influence in the luxury and upscale hospitality industry continues to grow. His leadership, driven by passion and innovation, promises a bright future for both his career and the Hyatt brand he has served so loyally for the past 20 years.
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By Hariharan U
Published on June 5, 2026
Novotel Visakhapatnam Varun Beach, Novotel Vijayawada Varun, and The Bheemili Resort Managed by Accor have announced the promotions of two emerging marketing professionals, reinforcing the group's commitment to nurturing talent from within and building the next generation of hospitality leaders.
Chandan Sharma has been promoted to Marketing and Communication Manager, while Abhiram Sridhar has been elevated to the position of Cluster Assistant Marketing Manager – Digital. The appointments reflect the properties' focus on recognising performance, creating career growth opportunities, and strengthening leadership across key business functions.
In their expanded roles, both professionals will play an important part in shaping the marketing and brand strategies of the three properties, with responsibilities spanning digital marketing, brand campaigns, guest engagement initiatives, revenue-driven programmes, and market visibility efforts.
Commenting on the promotions, Lakshmi Sridhar, General Manager of Novotel Visakhapatnam Varun Beach and The Bheemili Resort Managed by Accor, said, “At Novotel Visakhapatnam Varun Beach and The Bheemili Resort, we take pride in nurturing talent and giving our people opportunities to grow within the organisation. Chandan and Abhiram have both contributed meaningfully to our brand journey, and these promotions recognise not only their performance, but also the promise they bring to the future. We are pleased to see them take on larger roles and are confident they will continue to strengthen our market presence in the years ahead.”
As Marketing and Communication Manager, Chandan Sharma will oversee the overall marketing function for the properties, leading digital, traditional, and public relations initiatives aimed at strengthening brand positioning and market visibility.
Over the past year, Sharma has played a significant role in enhancing direct revenue performance by increasing web-direct contributions through targeted performance marketing and direct booking initiatives. He has successfully conceptualised and executed multiple campaigns across social media, search, and display platforms while developing seasonal promotions, destination-focused experiences, and food and beverage campaigns.
Working closely with the sales teams, Sharma has contributed to sharpening brand presence across multiple channels. Under his marketing leadership and strategic brand-building efforts, the properties collectively secured 16 industry awards over the past year across hotel, restaurant, and individual achievement categories, further strengthening their standing in the hospitality sector.
In his new role as Cluster Assistant Marketing Manager – Digital, Abhiram Sridhar will lead digital marketing initiatives across all three properties. His responsibilities will include driving social media strategy, paid marketing campaigns, website performance, audience engagement, and digital partnerships aligned with the hotels' commercial objectives.
Recognised for his combination of creative thinking and data-driven decision-making, Sridhar has played a key role in driving audience growth and engagement through impactful digital storytelling and integrated campaigns. His performance-led marketing initiatives have contributed to stronger website traffic, increased lead generation, and improved conversion outcomes for the properties.
The promotions highlight the strength of the organisation's internal talent pipeline and reflect a broader commitment to innovation-led marketing, strategic brand development, and delivering meaningful guest experiences across every touchpoint.
As the hospitality landscape continues to evolve, investing in young leadership and digital expertise remains a critical focus for hotel brands seeking stronger customer engagement and sustained business growth. Through these appointments, the Novotel and Accor-managed properties continue to demonstrate their commitment to fostering talent while building future-ready marketing capabilities
Published on June 4, 2026
Hyatt Regency Pune & Residences has announced the promotion of Gaurav Bisht as Assistant Director of Food & Beverage, recognizing his contributions to the property’s dining operations and guest experience initiatives over the years.
In his new role, Gaurav will oversee food and beverage operations across the hotel, including guest experience programmes, revenue generation strategies, dining outlet performance, event services, and team development initiatives.
With more than a decade of experience in the hospitality industry, Gaurav has built a strong track record in operational leadership, customer engagement, and strategic planning. His promotion reflects the hotel’s confidence in his ability to drive operational excellence while enhancing the overall dining experience for guests.
Prior to his elevation, Gaurav served as Food & Beverage Manager at Hyatt Regency Pune, where he played an instrumental role in improving guest satisfaction, introducing innovative dining concepts, and supporting revenue growth through successful promotional campaigns and events.
His journey with the property has included several key leadership positions, including Assistant Food & Beverage Manager and Restaurant & Bar Manager. Throughout these roles, he led numerous initiatives focused on staff development, sales strategy implementation, operational efficiency, cost optimisation, and service excellence.
Known for his hands-on leadership approach, Gaurav has consistently balanced operational performance with a strong focus on guest-centric hospitality. His efforts have contributed significantly to the continued growth and reputation of Hyatt Regency Pune’s food and beverage division.
Before joining Hyatt Regency Pune, Gaurav gained valuable industry experience with leading hospitality brands, including Marriott International’s The Westin Gurgaon and The Grand, New Delhi. These assignments provided him with exposure to luxury hospitality operations, large-scale event management, and premium guest service standards.
Over the course of his career, Gaurav has received multiple “Best Employee” recognitions and has successfully managed large-scale hospitality events serving more than 500 guests during peak meal periods. His achievements highlight his expertise in operational planning, team leadership, and guest engagement.
Gaurav holds a Bachelor of Science degree in Hospitality and Hotel Administration from the Delhi Institute of Hotel Management. In his new role, he aims to further strengthen the hotel’s food and beverage offerings while continuing to cultivate a culture of service excellence, innovation, and guest satisfaction.
The promotion reinforces Hyatt Regency Pune & Residences’ commitment to nurturing internal talent and empowering hospitality professionals to take on leadership roles within the organisation
By Manu Vardhan Kannan
Holiday Inn Bengaluru Racecourse, part of IHG Hotels & Resorts, has announced the promotion of Ganesha B as Director of Human Resources. The appointment highlights the hotel’s commitment to developing talent from within and fostering long-term career growth opportunities for its team members.
Having built his career steadily within the property, Ganesha’s promotion reflects his valuable contributions towards creating a people-focused workplace culture centred on employee engagement, inclusion, and professional development.
Prior to this role, Ganesha served as Human Resources Manager at the hotel, where he played a key role in leading employee engagement programmes, supporting team member wellbeing initiatives, and promoting an inclusive work environment. His expertise in statutory compliance and human resource operations has also seen him contribute to HR initiatives across other IHG hotels in the region.
Commenting on the promotion, Shiv Bose, General Manager, Holiday Inn Bengaluru Racecourse, said, “Holiday Inn Bengaluru Racecourse is focused on creating a culture where individuals are encouraged to learn and grow. Ganesha’s elevation reinforces this commitment that dedication and perseverance is valued. We look forward to seeing him grow with IHG and achieve the yardstick of success.”
Sharing his thoughts on the new role, Ganesha B, Director of Human Resources, Holiday Inn Bengaluru Racecourse, said, “I am excited to take on this new role and continue my professional journey with Holiday Inn Bengaluru Racecourse. Over the years, I have had the opportunity to work alongside incredible teams, and I look forward to further fostering an inclusive, supportive, and motivating environment where individuals can grow and succeed together.”
With this promotion, Holiday Inn Bengaluru Racecourse continues to strengthen its focus on recognising internal talent and building a workplace culture where employees are encouraged to develop their skills, take on leadership responsibilities, and grow within the organisation.
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