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By Nishang Narayan
Published on October 12, 2024
Hyatt Regency Dehradun Resort and Spa proudly celebrates a remarkable milestone in the career of Sumit Kumar, a hospitality leader who has completed two decades of service with Hyatt Hotels Corporation. Over the course of his career, Mr. Kumar’s visionary leadership, passion for excellence, and commitment to hospitality have left an indelible mark on Hyatt properties across the globe.
Mr. Kumar’s journey with Hyatt began in 2003 at the renowned Grand Hyatt Dubai. His early roles saw him swiftly rise through the ranks, from managing award-winning restaurants to overseeing prestigious Indian dining experiences at Grand Hyatt Muscat. His talent for curating exceptional guest experiences propelled him into leadership roles, including as Director of Food and Beverage at Park Hyatt Goa, where his contributions significantly strengthened Hyatt’s presence in the Indian market.
In 2012, Mr. Kumar embraced his first General Manager role, leading the launch of the Hyatt Place brand in India. His leadership was instrumental in the successful pre-openings of Hyatt Place Gurgaon and Hyatt Place Hampi, where his strategic foresight and ability to build high-performing teams set new standards of operational excellence. His tenure at Hyatt Pune further solidified his reputation as a dynamic leader who consistently drives growth and innovation.
Today, as General Manager of the award-winning Hyatt Regency Dehradun Resort and Spa, Mr. Kumar continues to redefine luxury hospitality in the Dehradun valley. Under his leadership, the property has seen exceptional growth in both guest satisfaction and occupancy, thanks to his focus on personalized services, large-format amenities, and unique local experiences. His dedication to operational excellence has transformed the resort into a premier destination, seamlessly blending luxury with the natural beauty of the region.
Mr. Kumar’s forward-thinking approach extends to sustainability as well. He has led initiatives to reduce single-use plastics, promote the use of locally sourced products, and align with Hyatt’s global sustainability objectives. His commitment to digital transformation has also optimized online guest engagement, streamlining booking processes and enhancing overall guest experiences.
Beyond his operational achievements, Mr. Kumar has played a pivotal role in establishing Hyatt Regency Dehradun as a key destination for MICE tourism. With its strategic location and proximity to major cities, the resort has become a top choice for corporate conferences, high-profile events, and destination weddings. Mr. Kumar’s vision for the property includes creating fully customizable experiences that cater to the unique needs of each client, ensuring the property stays ahead of industry trends.
A passionate advocate for mentorship and professional development, Mr. Kumar is committed to nurturing the next generation of hospitality leaders. He encourages aspiring hoteliers to embrace the dynamic nature of the industry, emphasizing the importance of adaptability and innovation. “The hospitality industry offers endless opportunities for growth,” Mr. Kumar says. “Every day brings new challenges and the chance to make a meaningful impact, both for our guests and our teams.”
Reflecting on his two-decade journey with Hyatt, Mr. Kumar expresses his gratitude for the opportunities and experiences that have shaped his career. “Hyatt has been a tremendous platform for both professional and personal growth. I feel privileged to be part of an organization that truly cares for its people and empowers them to reach their full potential. As I look ahead to the future, I’m excited to continue creating memorable experiences for our guests and contributing to Hyatt’s legacy of excellence.”
As Sumit Kumar enters his third decade with Hyatt, his influence in the luxury and upscale hospitality industry continues to grow. His leadership, driven by passion and innovation, promises a bright future for both his career and the Hyatt brand he has served so loyally for the past 20 years.
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By Hariharan U
Published on July 13, 2026
The LaLiT Resort & Spa Bekal has announced the appointment of Mithun Payankool as its new Resident Manager, strengthening the resort's leadership team as it continues to enhance its luxury hospitality and wellness offerings.
With over 17 years of experience in the hospitality industry, Payankool brings extensive expertise in luxury hotel operations, guest experience, revenue management, and team leadership. In his new role, he will oversee the resort's day-to-day operations while focusing on elevating guest satisfaction, driving operational excellence, and strengthening team performance.
Prior to joining The LaLiT Resort & Spa Bekal, Payankool served as Director of Catering Sales at The Westin Hyderabad Mindspace. Over the course of his career, he has held leadership positions with leading hospitality brands including Marriott Hotels, The Ritz-Carlton, ITC Hotels, IHG Hotels & Resorts, Radisson Blu, and The LaLiT Hotels. He holds a Bachelor's Degree in Hotel Management and an MBA in International Business & Marketing from Dublin Business School, Ireland.
Speaking on his appointment, Payankool said he is excited to return to The LaLiT family and looks forward to working with the team to deliver exceptional guest experiences while strengthening the resort's reputation for hospitality, service excellence, and wellness. He added that he aims to further enhance the Swasthya Retreat experience by offering guests a harmonious blend of holistic well-being, rejuvenation, and authentic hospitality in the tranquil surroundings of Bekal.
Commenting on the appointment, Vivek Shukla, CEO of The LaLiT Suri Hospitality Group, said the company is delighted to welcome Payankool back to The LaLiT family. He noted that his extensive experience in luxury hospitality, operational expertise, people-centric leadership, and commitment to guest satisfaction will help strengthen the resort's position as a premier wellness destination while upholding the group's legacy of warm Indian hospitality.
The management of The LaLiT Resort & Spa Bekal also welcomed Payankool and expressed confidence that his strategic vision, leadership capabilities, and guest-centric approach will contribute significantly to the resort's continued growth and success.
The LaLiT Suri Hospitality Group operates a portfolio of luxury hotels, palaces, and resorts across major business and leisure destinations in India, offering experiential hospitality rooted in wellness, sustainability, and authentic Indian experiences
Published on July 10, 2026
Holiday Inn Bengaluru Racecourse has strengthened its leadership team with the promotion of three associates into key management roles, reaffirming the hotel's commitment to nurturing internal talent and building future hospitality leaders.
Tanushree Paul has been promoted to Front Office Manager, Kaustav Bhattacharjee has been elevated to Executive Housekeeper, and Santhosh Ramanna has assumed the role of Director of Engineering.
Previously serving as Assistant Front Office Manager, Tanushree Paul has established herself as a dependable hospitality professional with a strong focus on guest satisfaction, operational efficiency and team engagement. A graduate in Bachelor of Hotel Management and Catering Technology from NSHM School of Hotel Management, she joined Holiday Inn Bengaluru Racecourse in June 2023 and has progressed steadily through her guest-centric approach and consistent performance.
Kaustav Bhattacharjee has been promoted from Housekeeping Manager to Executive Housekeeper after making significant contributions to enhancing housekeeping standards across the hotel. He is recognised for introducing the Small Acts of Kindness initiative, encouraging personalised guest interactions through thoughtful service gestures. A Bachelor of Science in Hospitality and Hotel Administration graduate from IHM Guwahati, Kaustav was also honoured with the Clean Warrior Honours by World of Hospitality for his contribution to the HORECA industry.
Santhosh Ramanna has been elevated from Chief Engineer to Director of Engineering in recognition of his leadership in engineering operations, maintenance management and asset upkeep. His efforts in maintaining operational excellence earned him the Best Upkeep and Maintenance Award for Hotels from Brigade Hotel Ventures Limited in 2025. He holds a Diploma in Mechanical Engineering from KSOU Mysore.
Commenting on the promotions, Shiv Bose, General Manager, Holiday Inn Bengaluru Racecourse, said the appointments reflect the strong internal talent pipeline the hotel has built over the years. He noted that Tanushree, Kaustav and Santhosh have each played an important role in strengthening guest experiences, operational consistency and team culture, adding that empowering associates to grow and innovate remains central to the hotel's success.
The latest promotions further reinforce Holiday Inn Bengaluru Racecourse's focus on developing talent from within while creating leadership opportunities that support exceptional guest experiences and long-term operational excellence
By Manu Vardhan Kannan
Cygnett Hotels & Resorts has strengthened its leadership team with the appointment of Gaurav Jain as its Chief Financial Officer (CFO). The move comes as the hospitality company continues to expand its presence across India and strengthen its corporate capabilities to support its next phase of growth.
A Chartered Accountant and Cost Accountant (ICWA), Gaurav brings over 15 years of experience in strategic finance, corporate governance, business transformation, capital structuring, and IPO readiness. During his career, he has held CXO-level leadership positions across startups, diversified corporate groups, and government-backed institutions, leading initiatives focused on financial governance, operational efficiency, and business transformation.
In his new role, Gaurav will lead Cygnett Hotels & Resorts' financial strategy, strengthen governance frameworks, optimise capital allocation, and support the company's expansion plans. His appointment aligns with the brand's long-term growth strategy as it continues to scale its operations across existing and new markets.
Announcing the appointment, Sarbendra Sarkar, Founder & Managing Director, Cygnett Hotels & Resorts, said:
"Cygnett is entering an exciting phase of growth, and building a strong leadership team is central to our long-term vision. Gaurav's diverse experience in strategic finance, governance and business transformation will further strengthen our financial foundation as we continue expanding our presence across existing and new markets. We are pleased to welcome him to the Cygnett family."
Expressing his enthusiasm on joining the company, Gaurav Jain, Chief Financial Officer, Cygnett Hotels & Resorts, said:
"Cygnett has established itself as one of India's fastest-growing hospitality brands with a clear vision for expansion. I am delighted to join the organisation at this important juncture and look forward to strengthening its financial strategy, enhancing governance standards and supporting sustainable, value-driven growth across the business."
Known for combining financial discipline with strategic business planning, Gaurav has successfully led finance functions across organisations at different stages of growth. His expertise in capital planning, governance, performance optimisation, and long-term value creation is expected to further strengthen Cygnett Hotels & Resorts as it continues its expansion journey across India's hospitality sector.
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