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By Nishang Narayan
Published on October 12, 2024
Hyatt Regency Dehradun Resort and Spa proudly celebrates a remarkable milestone in the career of Sumit Kumar, a hospitality leader who has completed two decades of service with Hyatt Hotels Corporation. Over the course of his career, Mr. Kumar’s visionary leadership, passion for excellence, and commitment to hospitality have left an indelible mark on Hyatt properties across the globe.
Mr. Kumar’s journey with Hyatt began in 2003 at the renowned Grand Hyatt Dubai. His early roles saw him swiftly rise through the ranks, from managing award-winning restaurants to overseeing prestigious Indian dining experiences at Grand Hyatt Muscat. His talent for curating exceptional guest experiences propelled him into leadership roles, including as Director of Food and Beverage at Park Hyatt Goa, where his contributions significantly strengthened Hyatt’s presence in the Indian market.
In 2012, Mr. Kumar embraced his first General Manager role, leading the launch of the Hyatt Place brand in India. His leadership was instrumental in the successful pre-openings of Hyatt Place Gurgaon and Hyatt Place Hampi, where his strategic foresight and ability to build high-performing teams set new standards of operational excellence. His tenure at Hyatt Pune further solidified his reputation as a dynamic leader who consistently drives growth and innovation.
Today, as General Manager of the award-winning Hyatt Regency Dehradun Resort and Spa, Mr. Kumar continues to redefine luxury hospitality in the Dehradun valley. Under his leadership, the property has seen exceptional growth in both guest satisfaction and occupancy, thanks to his focus on personalized services, large-format amenities, and unique local experiences. His dedication to operational excellence has transformed the resort into a premier destination, seamlessly blending luxury with the natural beauty of the region.
Mr. Kumar’s forward-thinking approach extends to sustainability as well. He has led initiatives to reduce single-use plastics, promote the use of locally sourced products, and align with Hyatt’s global sustainability objectives. His commitment to digital transformation has also optimized online guest engagement, streamlining booking processes and enhancing overall guest experiences.
Beyond his operational achievements, Mr. Kumar has played a pivotal role in establishing Hyatt Regency Dehradun as a key destination for MICE tourism. With its strategic location and proximity to major cities, the resort has become a top choice for corporate conferences, high-profile events, and destination weddings. Mr. Kumar’s vision for the property includes creating fully customizable experiences that cater to the unique needs of each client, ensuring the property stays ahead of industry trends.
A passionate advocate for mentorship and professional development, Mr. Kumar is committed to nurturing the next generation of hospitality leaders. He encourages aspiring hoteliers to embrace the dynamic nature of the industry, emphasizing the importance of adaptability and innovation. “The hospitality industry offers endless opportunities for growth,” Mr. Kumar says. “Every day brings new challenges and the chance to make a meaningful impact, both for our guests and our teams.”
Reflecting on his two-decade journey with Hyatt, Mr. Kumar expresses his gratitude for the opportunities and experiences that have shaped his career. “Hyatt has been a tremendous platform for both professional and personal growth. I feel privileged to be part of an organization that truly cares for its people and empowers them to reach their full potential. As I look ahead to the future, I’m excited to continue creating memorable experiences for our guests and contributing to Hyatt’s legacy of excellence.”
As Sumit Kumar enters his third decade with Hyatt, his influence in the luxury and upscale hospitality industry continues to grow. His leadership, driven by passion and innovation, promises a bright future for both his career and the Hyatt brand he has served so loyally for the past 20 years.
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By Hariharan U
Published on January 12, 2026
Courtyard by Marriott Tirupati has announced the appointment of Samata Danday Chand as its Hotel Manager, bringing on board an experienced hospitality leader as the property gears up for its much-anticipated opening. The hotel is yet to open and is expected to welcome guests by April.
With over 20 years of experience in the hospitality industry, Samata brings deep operational knowledge and a strong focus on guest satisfaction. Her leadership approach is rooted in service excellence, team empowerment, and building high-performance cultures that deliver consistent results.
She began her career with IHCL – Taj Group of Hotels, where she spent nearly a decade as Executive Housekeeper. During this phase, she successfully led several pre-opening projects and renovation initiatives, gaining strong exposure to large-scale hotel operations. She later moved into Learning & Development roles, contributing to the strengthening of talent development and training frameworks.
Samata’s career progression saw her take on senior operational roles, including Operations Manager and Director of Rooms, where she oversaw end-to-end hotel operations and played a key role in driving efficiency and service standards across departments.
Most recently, she was associated with JW Marriott Bengaluru Golfshire as Executive Assistant Manager – Rooms. In this role, she was instrumental in enhancing luxury guest experiences while maintaining operational excellence in a highly competitive environment.
Outside of her professional role, Samata is a keen traveller, an avid long-distance driver, and a dedicated yoga practitioner. She will be accompanied by her husband Kartik and their children, Akshat and Samaira, as she takes on this new assignment.
Her appointment comes at a crucial phase for Courtyard by Marriott Tirupati, as the hotel prepares for its opening and sets the foundation for strong operational performance under experienced leadership.
By Manu Vardhan Kannan
Grand Hyatt Mumbai has announced the appointment of Namrata Sharma as Area Director of Human Resources. In her new role, Sharma will oversee the people and culture strategy for Grand Hyatt Mumbai and designated Hyatt hotels across the region, reinforcing the brand’s commitment to nurturing talent, leadership excellence, and a people-first workplace culture.
Sharma brings with her over 20 years of extensive experience across luxury hospitality and corporate organizations, with a strong focus on people strategy, leadership development, organizational culture, and HR excellence. Her professional journey spans leading hospitality brands including The Leela, Marriott, Westin, Taj Hotels, and Green Park Hotels & Resorts, along with early-career experience in the corporate sector with 24/7 Customer and Wipro.
Throughout her career in hospitality, Sharma has played a pivotal role in building high-performing teams, strengthening talent pipelines, and fostering inclusive and people-centric work environments. Her expertise in aligning business goals with human capital strategies has consistently contributed to organisational growth and service excellence.
As Area Director of Human Resources, Sharma will be responsible for talent acquisition and development, succession planning, employee engagement, performance management, and strengthening HR governance frameworks. She will also champion Hyatt’s values and service culture, ensuring consistent people practices and meaningful employee experiences across all teams.
Reflecting on her appointment, Sharma said she strongly believes that people are at the heart of every great organisation. She emphasised that leading with integrity, empathy, and purpose enables teams to thrive, innovate, and deliver exceptional guest experiences. She added that she looks forward to building on Grand Hyatt Mumbai’s legacy of excellence, world-class hospitality, and innovation, while nurturing a culture that continues to set benchmarks for guest experiences in the city and beyond.
With this appointment, Grand Hyatt Mumbai further strengthens its leadership team, reinforcing its focus on people development as a key driver of service excellence and long-term success.
Crowne Plaza Muscat Oman Convention & Exhibition Centre has announced the appointment of Chandan Sharma as its new Director of Sales & Marketing, reinforcing the hotel’s leadership team as it sharpens its commercial focus and market positioning.
Chandan brings with him over 16 years of experience across sales, marketing, and commercial leadership roles within the luxury and upper-upscale hospitality space. Known for his results-driven approach, he has consistently delivered revenue growth, built strong commercial teams, and enhanced brand visibility in highly competitive markets.
Before joining Crowne Plaza Muscat OCEC, Chandan held senior roles with several leading global hospitality brands. His career journey includes key positions with Shangri-La Hotels, Radisson Hotel Group, Marriott International under the Sheraton Grand, and The Leela Palaces, Hotels and Resorts. Across these roles, he has led hotel sales strategies, managed MICE, catering and banquets, overseen regional sales operations, and driven integrated marketing initiatives.
Over the years, Chandan has earned recognition for achieving sustained year-on-year revenue growth and exceeding budget targets across rooms as well as catering segments. His experience also includes managing high-profile events and government delegations, along with leading landmark large-scale initiatives, one of which received recognition under a Guinness World Record. He is also a recipient of the South Asia Travel Award (SATA).
In his new role, Chandan will oversee the overall sales and marketing strategy at Crowne Plaza Muscat OCEC. His responsibilities include strengthening key partnerships, expanding MICE and corporate segments, and positioning the property for steady growth across both domestic and international markets. The appointment reflects the hotel’s focus on long-term commercial performance and a strong market-led approach.
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