Exclusive Interview: Radhika Tata on Women’s Role in Hospitality

Exclusive Interview: Radhika Tata on Women’s Role in Hospitality

By Nishang Narayan

Published on March 8, 2025

The hospitality industry thrives on inclusivity, collaboration, and leadership, and women have played an integral role in shaping its evolution. International Women’s Day serves as a reminder of the strides made toward gender equality and the ongoing journey of empowerment.

Radhika Tata, General Manager of Grand Mercure Mysore, sees this day as an opportunity not just to celebrate progress but to inspire real change. "Women in leadership stand at the crossroads of responsibility and progress. This day enables us to reflect on the revolutionary steps women have taken to overcome barriers and redefine their roles across all industries," she shares.

Creating Inclusive Leadership in Hospitality

The rise of women in leadership positions is a testament to the industry’s evolving landscape, yet challenges persist. Radhika emphasizes the importance of creating environments where women can thrive. "Empowering women is central to our values. As female leaders, we must actively foster workplaces where women feel encouraged to step into leadership roles," she states.

Hospitality is an industry that demands resilience, adaptability, and innovation—qualities that women continue to showcase across various roles, from operations to executive management. By breaking stereotypes and advocating for equal opportunities, women leaders are shaping a more inclusive industry for future generations.

The Power of Mentorship in Hospitality

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A strong mentorship culture is crucial in nurturing the next generation of female leaders. "Women’s Day highlights the significance of mentorship and legacy. As leaders, it is our responsibility to mentor young women, share experiences, and provide them with the resources and confidence to pursue leadership roles," Radhika explains.

Through guidance, encouragement, and opportunities for growth, the industry can ensure a more diverse and empowered leadership pipeline. Hotels, resorts, and hospitality groups must continue to prioritize inclusive policies that enable women to balance their careers with personal aspirations, ensuring long-term success.

A Call for Continued Change

As the hospitality sector moves toward greater inclusivity, Radhika believes that leadership goes beyond personal and professional achievements. "It revolves around empowering, motivating, and inspiring every woman, fostering an atmosphere where women are encouraged to succeed," she reflects.

International Women’s Day is not just about celebration—it’s about action. It is a day to recognize the incredible contributions of women in hospitality, acknowledge the challenges that remain, and commit to fostering an industry where leadership knows no gender.


Chef Thirumal Mohan Leads Culinary Operations at Lemon Tree Hotel Whitefield

Chef Thirumal Mohan Leads Culinary Operations at Lemon Tree Hotel Whitefield

By Manu Vardhan Kannan

Published on October 17, 2026

Lemon Tree Hotel Whitefield, Bengaluru, is strengthening its culinary offerings under the leadership of Executive Chef Thirumal Mohan, who brings extensive experience across luxury hospitality, regional Indian cuisine, banquet operations, convention centres and airline catering. Known for his expertise in South Indian specialities and regional culinary traditions, he oversees the hotel's culinary operations, menu development, food quality and kitchen management.

Chef Thirumal Mohan has previously served as Head Chef at Fairfield by Marriott Bengaluru Rajajinagar and Chef de Cuisine at The Leela Bhartiya City, Bengaluru, where he handled convention centre and banquet operations. His professional journey also includes culinary roles at Marriott Whitefield, Bengaluru, Aloft Bengaluru and LSG Sky Chefs, where he supported Lufthansa's airline catering operations in Bengaluru.

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Over the years, he has developed expertise in culinary team leadership, menu planning, maintaining food quality and consistency, and creating dining experiences for diverse guest segments. His experience across hotel restaurants, large-scale events, banquets and airline catering has given him a broad understanding of kitchen operations and the changing expectations of the hospitality industry.

A key part of Chef Thirumal Mohan's career has been his participation in food festivals celebrating South Indian and regional Indian cuisines. Through these initiatives, he has showcased traditional ingredients, authentic cooking techniques and distinctive regional flavours to guests across India and international destinations.

His culinary festival portfolio includes a South Indian Cuisine Festival at Fairfield by Marriott, Kathmandu, Nepal, and a food festival at Courtyard by Marriott, Kathmandu, both in 2018. In 2017, he participated in the Karnataka Cuisine – Flavours of the Coast festival at Renaissance Mumbai Convention Centre Hotel, Powai, and a South Indian Cuisine Festival at Goa Marriott Resort and Spa.

In 2016, his engagements included a Kerala Cuisine Onam Festival at Marriott Bengaluru, a Karnataka Cuisine Festival at Fairfield by Marriott Bengaluru Rajajinagar, and a Tamil Nadu cuisine showcase at Courtyard by Marriott, Gurugram. His earlier initiatives featured South Indian cuisine at JW Marriott Mumbai Juhu in 2015, a Karnataka-themed Indian Culinary Route at Marriott Bengaluru, and a Chettinad Cuisine festival at the same hotel.

His regional cuisine showcases also took him to Courtyard by Marriott, Bilaspur, and Aloft Bengaluru, where he presented South Indian food festivals in 2014 and 2012, respectively. In 2011, he showcased South Indian cuisine in Belgium through an initiative associated with Lufthansa German Airlines.

At Lemon Tree Hotel Whitefield, Bengaluru, Chef Thirumal Mohan brings together his knowledge of regional cuisines, menu innovation and operational management to strengthen the hotel's food and beverage offerings. His experience in South Indian specialities, supported by his background in large-scale kitchen operations and international culinary showcases, contributes to a dining approach that balances regional authenticity, consistent food quality and contemporary guest expectations.


Sheraton Grand Chennai Resort & Spa Appoints Ather Raza as Director of Operations

Sheraton Grand Chennai Resort & Spa Appoints Ather Raza as Director of Operations

By Manu Vardhan Kannan

Published on October 16, 2026

Sheraton Grand Chennai Resort & Spa has appointed Ather Raza as its new Director of Operations, bringing an experienced hospitality professional back to the property where he was previously part of the pre-opening team. With a career spanning more than two decades across leading hospitality brands in India and the Middle East, Ather brings expertise in hotel operations, pre-opening projects, renovations, guest experience and operational excellence.

His professional journey includes leadership positions at Sheraton Grand Bengaluru, Aloft Cessna Business Park, Sheraton Grand Bangalore at Brigade Gateway, Goa Marriott Resort, Hyderabad Marriott Hotel & Convention Centre and JW Marriott Mumbai.

Throughout his career, Ather has contributed to improving operational performance, financial planning, guest satisfaction and team development across hospitality properties. He also played an instrumental role in opening the first managed Aloft hotel in Asia Pacific, gaining valuable experience in launching new properties and establishing operational standards.

In his new role at Sheraton Grand Chennai Resort & Spa, Ather will focus on driving operational excellence, enhancing guest experiences, strengthening team performance and supporting the resort's overall business objectives.

His return brings a combination of familiarity with the resort's operations and experience across Marriott and Starwood properties. With his background in hotel management and operational leadership, the appointment supports the resort's continued focus on service quality and guest satisfaction.


Novotel Goa Resort & Spa and Novotel Goa Candolim Appoint Sagarika Das as Reservation Manager

Novotel Goa Resort & Spa and Novotel Goa Candolim Appoint Sagarika Das as Reservation Manager

By Hariharan U

Published on October 15, 2026

Novotel Goa Resort & Spa and Novotel Goa Candolim have appointed Sagarika Das as Reservation Manager, strengthening the reservations function across both properties as they continue to focus on guest experience and operational efficiency.

Das brings over eight years of hospitality experience, having begun her career in 2018. Her professional background spans reservations, guest relations and hotel operations, with previous associations including Novotel Chandigarh, other Accor brands across India, Hilton and May Flower.

Her experience across multiple hospitality brands has helped her develop an understanding of reservation management, guest expectations and the importance of delivering a seamless experience from the initial booking interaction through arrival.

In her new role, Das will oversee reservations for both Novotel Goa properties, working closely with the commercial and operational teams to streamline reservation processes, optimise room inventory and enhance the pre-arrival guest journey.

The appointment comes as the properties continue to strengthen their positioning among leisure, family and business travellers visiting Goa. At Novotel Goa Resort & Spa, the hotel's pet-friendly offering and phased guest room renovations are also part of its ongoing efforts to enhance the overall guest experience.

Commenting on the appointment, Amit Sangwan, Cluster General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim, said:

"We are delighted to welcome Sagarika to the Novotel Goa family. Her experience across reservations, guest relations and hotel operations, coupled with her previous association with Accor, makes her a valuable addition to our team. The reservations function plays a vital role in shaping a guest's journey and creating that all-important first impression of our hotels. We are confident that Sagarika's guest-centric approach, industry experience and understanding of reservation operations will further strengthen this experience. We wish her every success in her new role and look forward to her contributions to the continued growth of our properties."

Outside work, Das enjoys cooking and reading, interests that reflect her creativity and curiosity to continue learning.

Her appointment highlights the importance of reservations leadership in coordinating room availability, supporting commercial performance and shaping guest perceptions before arrival.

About Novotel

Novotel Hotels, Suites & Resorts is part of Accor, an international hospitality group. The brand operates hotels, suites and resorts designed for business and leisure travellers, offering contemporary accommodation, dining, flexible workspaces, family facilities and fitness amenities.

With more than 600 locations across over 60 countries, Novotel participates in ALL Accor, the group's booking platform and loyalty programme, which provides members access to rewards, services and experiences.

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