Exclusive Interview: Radhika Tata on Women’s Role in Hospitality

Exclusive Interview: Radhika Tata on Women’s Role in Hospitality

By Nishang Narayan

Published on March 8, 2025

The hospitality industry thrives on inclusivity, collaboration, and leadership, and women have played an integral role in shaping its evolution. International Women’s Day serves as a reminder of the strides made toward gender equality and the ongoing journey of empowerment.

Radhika Tata, General Manager of Grand Mercure Mysore, sees this day as an opportunity not just to celebrate progress but to inspire real change. "Women in leadership stand at the crossroads of responsibility and progress. This day enables us to reflect on the revolutionary steps women have taken to overcome barriers and redefine their roles across all industries," she shares.

Creating Inclusive Leadership in Hospitality

The rise of women in leadership positions is a testament to the industry’s evolving landscape, yet challenges persist. Radhika emphasizes the importance of creating environments where women can thrive. "Empowering women is central to our values. As female leaders, we must actively foster workplaces where women feel encouraged to step into leadership roles," she states.

Hospitality is an industry that demands resilience, adaptability, and innovation—qualities that women continue to showcase across various roles, from operations to executive management. By breaking stereotypes and advocating for equal opportunities, women leaders are shaping a more inclusive industry for future generations.

The Power of Mentorship in Hospitality

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A strong mentorship culture is crucial in nurturing the next generation of female leaders. "Women’s Day highlights the significance of mentorship and legacy. As leaders, it is our responsibility to mentor young women, share experiences, and provide them with the resources and confidence to pursue leadership roles," Radhika explains.

Through guidance, encouragement, and opportunities for growth, the industry can ensure a more diverse and empowered leadership pipeline. Hotels, resorts, and hospitality groups must continue to prioritize inclusive policies that enable women to balance their careers with personal aspirations, ensuring long-term success.

A Call for Continued Change

As the hospitality sector moves toward greater inclusivity, Radhika believes that leadership goes beyond personal and professional achievements. "It revolves around empowering, motivating, and inspiring every woman, fostering an atmosphere where women are encouraged to succeed," she reflects.

International Women’s Day is not just about celebration—it’s about action. It is a day to recognize the incredible contributions of women in hospitality, acknowledge the challenges that remain, and commit to fostering an industry where leadership knows no gender.


Holiday Inn Gurugram Sector 90 Appoints Milan Rawal as Human Resources Manager

Holiday Inn Gurugram Sector 90 Appoints Milan Rawal as Human Resources Manager

By Hariharan U

Published on June 11, 2026

Holiday Inn Gurugram Sector 90 has announced the appointment of Milan Rawal as its new Human Resources Manager.

Milan brings over nine years of progressive experience in hospitality human resources, having worked with reputed organisations such as Foodlink F&B Holdings Ltd., Hyatt Regency Gurgaon, Hyatt Place Hampi, and Goan Recreation Clubs Pvt. Ltd.

In her new role, she will oversee the hotel’s entire human resources function, including talent acquisition, payroll management, employee relations, workforce planning and budgeting, employee engagement, learning and development, as well as compliance with HR policies and labour laws.

Academically, she holds a PGDM from MIT University and a Master of Commerce degree from S.S. Dempo College of Commerce & Economics.

Speaking on the appointment, Rishabh Jain, General Manager of Holiday Inn Gurugram Sector 90, said, “We are delighted to welcome Milan to our leadership team. Her strong HR expertise and people-centric approach will play a key role in strengthening our workplace culture and supporting the hotel’s continued growth.”

Milan Rawal shared, “I am excited to join Holiday Inn Gurugram Sector 90 and look forward to contributing towards building a positive and engaging work environment while supporting the team’s growth and success.”

Outside of work, she enjoys playing badminton, travelling, and spending time with her family


Urban Italia Dallas Appoints Naveen Kandhol as Food & Beverage Manager

Urban Italia Dallas Appoints Naveen Kandhol as Food & Beverage Manager

By Hariharan U

Published on June 11, 2026

Urban Italia, a well-known destination for authentic Italian dining and premium hospitality in Dallas, has announced the appointment of Naveen Kandhol as its new Food and Beverage Manager.

With over a decade of experience across luxury hotels, fine-dining restaurants, and leading beverage companies in India, Naveen brings strong expertise in food and beverage operations, beverage programme development, guest engagement, team leadership, and revenue optimisation.

In his new role, he will be responsible for overseeing restaurant and bar operations, managing departmental budgets, driving profitability, curating innovative beverage menus, strengthening inventory and cost controls, and leading staff training initiatives to enhance overall guest experience. He will also collaborate closely with the culinary team to design curated food and beverage pairings that elevate Urban Italia’s dining offerings.

Speaking on his appointment, Naveen Kandhol said,“I am excited to join Urban Italia and contribute to its commitment to delivering exceptional dining experiences. I look forward to creating innovative beverage programs, strengthening operational excellence, and building memorable experiences for our guests.”

Prior to this role, Naveen served as Key Accounts Manager at Piccadily Agro Industries Limited, where he handled the Indri Indian Single Malt and Camikara Rum portfolios across Delhi and Haryana. His work included cocktail innovation using Indian ingredients, bartender training programmes, research and development initiatives, and brand collaborations to strengthen market engagement.

His career journey also includes leadership roles at Townhall New Delhi as Food and Beverage Manager, where he successfully increased beverage sales through contemporary cocktail innovation and strategic premium brand partnerships. He has also held key positions at Novelle Shangri-La New Delhi, Whisky Samba Gurugram, and The Fatty Bao New Delhi.

Known for his creativity in beverage development, strong operational discipline, and leadership capabilities, Naveen has consistently contributed to improving guest satisfaction, enhancing operational efficiency, and building high-performing hospitality teams.

Urban Italia stated that Naveen’s extensive industry experience and passion for hospitality will play a key role in strengthening the restaurant’s position as one of Dallas’ preferred dining destinations.


Leads Brand Connect Appoints Puneet Chhabra as Business Head for Amazonika Mundi India

Leads Brand Connect Appoints Puneet Chhabra as Business Head for Amazonika Mundi India

By Hariharan U

Published on June 10, 2026

Leads Brand Connect has announced the appointment of Puneet Chhabra as Business Head for Amazonika Mundi India, strengthening the company’s leadership team as it expands the Brazilian plant-based food brand’s presence in the Indian market.

Under the exclusive sales, marketing, and distribution partnership between Leads Brand Connect and Amazonika Mundi India, Chhabra will be responsible for driving revenue growth, business operations, and market expansion across multiple channels, including HoReCa, food service, B2B, modern trade, and online platforms.

A seasoned professional with nearly 30 years of experience in the food and beverage industry, Chhabra brings extensive expertise in brand building, distribution development, commercial leadership, and market expansion. His responsibilities will also include leading product innovation initiatives across ready-to-cook, ready-to-eat, and ready-to-drink categories.

Commenting on the appointment, Richa Khandelwal, Founder and Managing Director of Leads Brand Connect, said Chhabra’s experience across institutional, retail, and digital channels makes him well-positioned to accelerate Amazonika Mundi’s growth strategy in India.

Expressing enthusiasm about his new role, Chhabra highlighted the growing demand for healthier and more sustainable food choices among Indian consumers. He noted that Amazonika Mundi’s plant-based portfolio aligns strongly with evolving consumer preferences and presents significant opportunities across retail and food service segments.

Throughout his career, Chhabra has held leadership positions with several prominent food and beverage companies, including Kohinoor Foods, Amira G Foods, Miraya International, AAA Foods, Borges India, and Lavazza. He has also worked extensively with leading hospitality and retail brands, including Taj Hotels, ITC Hotels, Oberoi Hotels, Marriott, Accor, IHG, Walmart India, Reliance Mart, and Spencer’s.

Founded in Rio de Janeiro in 2020, Amazonika Mundi is a 100 percent plant-based food company inspired by Brazil’s biodiversity. The brand traces its roots to Sottile Alimentos, a startup launched by brothers Thiago Rosolem and Bruno Rosolem in 2018. Since its inception, the company has focused on creating sustainable and innovative food products using natural Brazilian ingredients.

Today, Amazonika Mundi operates in Brazil, India, Israel, and Switzerland, with ambitions to expand its footprint further through premium plant-based food offerings and sustainable food solutions.

Leads Brand Connect, headquartered in Noida, has evolved from an integrated communications agency into a growing consumer brands company. Alongside Amazonika Mundi, the company manages brands such as Coração do Vale and continues to bring international gourmet and lifestyle brands to the Indian market.

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