Exclusive Interview: Radhika Tata on Women’s Role in Hospitality

Exclusive Interview: Radhika Tata on Women’s Role in Hospitality

By Nishang Narayan

Published on March 8, 2025

The hospitality industry thrives on inclusivity, collaboration, and leadership, and women have played an integral role in shaping its evolution. International Women’s Day serves as a reminder of the strides made toward gender equality and the ongoing journey of empowerment.

Radhika Tata, General Manager of Grand Mercure Mysore, sees this day as an opportunity not just to celebrate progress but to inspire real change. "Women in leadership stand at the crossroads of responsibility and progress. This day enables us to reflect on the revolutionary steps women have taken to overcome barriers and redefine their roles across all industries," she shares.

Creating Inclusive Leadership in Hospitality

The rise of women in leadership positions is a testament to the industry’s evolving landscape, yet challenges persist. Radhika emphasizes the importance of creating environments where women can thrive. "Empowering women is central to our values. As female leaders, we must actively foster workplaces where women feel encouraged to step into leadership roles," she states.

Hospitality is an industry that demands resilience, adaptability, and innovation—qualities that women continue to showcase across various roles, from operations to executive management. By breaking stereotypes and advocating for equal opportunities, women leaders are shaping a more inclusive industry for future generations.

The Power of Mentorship in Hospitality

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A strong mentorship culture is crucial in nurturing the next generation of female leaders. "Women’s Day highlights the significance of mentorship and legacy. As leaders, it is our responsibility to mentor young women, share experiences, and provide them with the resources and confidence to pursue leadership roles," Radhika explains.

Through guidance, encouragement, and opportunities for growth, the industry can ensure a more diverse and empowered leadership pipeline. Hotels, resorts, and hospitality groups must continue to prioritize inclusive policies that enable women to balance their careers with personal aspirations, ensuring long-term success.

A Call for Continued Change

As the hospitality sector moves toward greater inclusivity, Radhika believes that leadership goes beyond personal and professional achievements. "It revolves around empowering, motivating, and inspiring every woman, fostering an atmosphere where women are encouraged to succeed," she reflects.

International Women’s Day is not just about celebration—it’s about action. It is a day to recognize the incredible contributions of women in hospitality, acknowledge the challenges that remain, and commit to fostering an industry where leadership knows no gender.


United Hospitality Management Appoints Ricardo Leal as VP Operations

United Hospitality Management Appoints Ricardo Leal as VP Operations

By Hariharan U

Published on May 28, 2026

United Hospitality Management India has announced the appointment of Ricardo Leal as Vice President Operations – India & Southeast Asia, further strengthening its leadership structure across key growth markets in the region.

Based in India, Ricardo will oversee operational performance across all company-managed properties in India and Southeast Asia. He will report to Deepika Arora while also taking responsibility for Southeast Asia operations under the leadership of Klaus Assmann.

The appointment comes as UHM India continues to expand its footprint across high-growth hospitality markets. The company is focusing on strengthening operational performance, improving guest experiences, and building long-term value for stakeholders as India remains a major focus market for the group.

Ricardo Leal brings more than 20 years of international hospitality leadership experience across luxury and ultra-luxury segments. Over the course of his career, he has worked across multiple global markets with expertise spanning hotel feasibility studies, design planning, pre-opening strategies, repositioning projects, and large-scale operational management.

In his new role, Ricardo will focus on driving operational consistency, improving property performance, and aligning hotel operations with the company’s long-term growth strategy across India and Southeast Asia.

Speaking about the appointment, Deepika Arora described Ricardo’s addition as an important step in the company’s next phase of expansion, highlighting his combination of global experience and operational leadership.

Commenting on his new role, Ricardo Leal shared that he is excited to join UHM during a key growth phase and looks forward to working closely with teams across the region to strengthen operational standards and guest satisfaction.

With this leadership appointment, United Hospitality Management India continues to reinforce its focus on strategic growth, operational excellence, and delivering strong hospitality experiences across its expanding regional portfolio.


Kochi Marriott Hotel Appoints Sri Ram Kumar V as Director of Engineering

Kochi Marriott Hotel Appoints Sri Ram Kumar V as Director of Engineering

By Hariharan U

Published on May 28, 2026

Kochi Marriott Hotel has announced the appointment of Sri Ram Kumar V as its new Director of Engineering.

With more than 14 years of experience in hospitality engineering operations, Sri Ram Kumar brings expertise in hotel pre-openings, project management, preventive maintenance, energy conservation, and technical operations across luxury hospitality brands in India and the Middle East.

In his new position, he will lead all engineering and maintenance functions at Kochi Marriott Hotel. His responsibilities will include overseeing preventive maintenance systems, supporting sustainability initiatives, ensuring engineering compliance, and maintaining smooth operational support to strengthen guest experience and hotel efficiency.

He will also collaborate closely with the hotel’s Loss Prevention team on safety protocols and emergency preparedness measures.

Recognised for his technical knowledge and practical leadership approach, Sri Ram Kumar has consistently focused on improving engineering standards, enhancing energy efficiency, and ensuring reliable operational performance throughout his career.

Speaking about his appointment, Sri Ram Kumar shared that he is honoured to join Kochi Marriott Hotel and looks forward to building efficient and sustainable engineering operations while working closely with teams across departments.

With this appointment, Kochi Marriott Hotel continues to strengthen its operational leadership while focusing on reliability, sustainability, and guest-centric service standards.


Hyatt Regency Pune Promotes Sakshi Upadhyay as Director of Sales

Hyatt Regency Pune Promotes Sakshi Upadhyay as Director of Sales

By Hariharan U

Published on May 28, 2026

Hyatt Regency Pune & Residences has announced the promotion of Sakshi Upadhyay as Director of Sales, recognising her strong contribution to business growth and strategic sales leadership within the hospitality industry.

With more than 14 years of experience, Sakshi brings extensive expertise in corporate sales, MICE business, travel partnerships, events, and revenue management. Over the course of her career, she has worked with globally recognised hospitality brands including Hyatt, Hilton, Marriott, The Leela Kempinski, and ITC Sheraton.

Before stepping into her new position, she served as Associate Director of Sales at Hyatt Regency Pune & Residences, where she focused on driving corporate sales strategies across MICE, long-stay business, and key account partnerships. She worked closely with corporate travel managers and procurement teams to create tailored business solutions aligned with client requirements.

Sakshi has earned several recognitions throughout her professional journey. She was awarded Hyatt Sales Leader of the Year for 2021–2022 across Hyatt hotels in India and was also recognised as the Highest Revenue Generator during the COVID-19 period. In addition, she played an important role in securing successful RFP acquisitions and managing large-scale conferences and events. She has also been named Sales Champ of the Year 2025.

An MBA graduate from Symbiosis University, Sakshi is known for combining operational understanding with strong relationship management and strategic planning skills.

In her new role as Director of Sales, she will continue leading sales initiatives, strengthening corporate partnerships, and supporting the hotel’s market growth in the region.

The promotion reflects Hyatt Regency Pune’s continued focus on recognising internal talent and building future leadership within the organisation.

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