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By Nishang Narayan
Published on March 8, 2025
The hospitality industry thrives on inclusivity, collaboration, and leadership, and women have played an integral role in shaping its evolution. International Women’s Day serves as a reminder of the strides made toward gender equality and the ongoing journey of empowerment.
Radhika Tata, General Manager of Grand Mercure Mysore, sees this day as an opportunity not just to celebrate progress but to inspire real change. "Women in leadership stand at the crossroads of responsibility and progress. This day enables us to reflect on the revolutionary steps women have taken to overcome barriers and redefine their roles across all industries," she shares.
The rise of women in leadership positions is a testament to the industry’s evolving landscape, yet challenges persist. Radhika emphasizes the importance of creating environments where women can thrive. "Empowering women is central to our values. As female leaders, we must actively foster workplaces where women feel encouraged to step into leadership roles," she states.
Hospitality is an industry that demands resilience, adaptability, and innovation—qualities that women continue to showcase across various roles, from operations to executive management. By breaking stereotypes and advocating for equal opportunities, women leaders are shaping a more inclusive industry for future generations.
A strong mentorship culture is crucial in nurturing the next generation of female leaders. "Women’s Day highlights the significance of mentorship and legacy. As leaders, it is our responsibility to mentor young women, share experiences, and provide them with the resources and confidence to pursue leadership roles," Radhika explains.
Through guidance, encouragement, and opportunities for growth, the industry can ensure a more diverse and empowered leadership pipeline. Hotels, resorts, and hospitality groups must continue to prioritize inclusive policies that enable women to balance their careers with personal aspirations, ensuring long-term success.
As the hospitality sector moves toward greater inclusivity, Radhika believes that leadership goes beyond personal and professional achievements. "It revolves around empowering, motivating, and inspiring every woman, fostering an atmosphere where women are encouraged to succeed," she reflects.
International Women’s Day is not just about celebration—it’s about action. It is a day to recognize the incredible contributions of women in hospitality, acknowledge the challenges that remain, and commit to fostering an industry where leadership knows no gender.
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By Hariharan U
Published on November 13, 2026
Anya Hotel has appointed Pramod Kumar as its new Housekeeping Manager, strengthening the hotel's housekeeping leadership with an experienced hospitality professional. Kumar joined the property on November 11, 2026, bringing 19 years of experience in housekeeping operations across reputed hotel brands.
His professional experience includes associations with Radisson, Marriott, Hilton, ITC Hotels, The Park Hotels and Westin. Most recently, he was associated with Radisson Individuals in Gopalpur, Odisha.
Over the course of his career, Kumar has developed expertise in housekeeping operations management, budgeting, cost control, quality assurance, guest satisfaction, team leadership and departmental coordination. In his new role, he will be responsible for overseeing housekeeping operations and maintaining the hotel's standards of cleanliness, service quality and guest comfort.
Kumar also brings strong communication, problem-solving, teamwork and time-management skills to the position. His approach combines operational efficiency with a focus on maintaining quality and working collaboratively with colleagues across departments.
Outside work, he enjoys listening to music, practising yoga and swimming. His personal philosophy is summed up in a simple belief: “Work is worship.”
With his experience across multiple hospitality brands and a background in managing housekeeping functions, Kumar's appointment adds to Anya Hotel's focus on operational consistency and guest satisfaction.
By Manu Vardhan Kannan
JW Marriott Mumbai Sahar has appointed Priyanka Gandhi as Director of Guest Experiences, strengthening its focus on personalised service, guest satisfaction, and associate development.
With over two decades of experience across hospitality, aviation, food service, and education, Priyanka brings a strong understanding of customer experience, service culture, and people development. Throughout her career, she has focused on improving service standards and helping teams create meaningful interactions with guests.
In her new role, Priyanka will oversee key areas such as personalisation, service excellence, service recovery, relationship building, and associate development. She will also lead learning and performance initiatives to maintain consistency across the guest journey while supporting the hotel's wider business objectives.
Before joining JW Marriott Mumbai Sahar, Priyanka held leadership positions across customer experience, learning, quality, and training at several organisations, including Foodlink F&B Holdings, Artium Academy, Air India, Go First, The St. Regis Mumbai, Jet Airways, and Kingfisher Airlines.
She is also a certified Lean Six Sigma Black Belt, with expertise in instructional design, quality assurance, service audits, and process improvement. Her experience across different service sectors adds to her understanding of guest expectations and team performance.
Commenting on her appointment, Priyanka Gandhi said, "Every guest interaction is an opportunity to create a connection that goes beyond the service itself. I believe exceptional experiences begin with empowered people who have the right skills, mindset, and confidence to make a difference. I look forward to working with the team at JW Marriott Mumbai Sahar to build on its strong culture of service and create experiences that guests remember long after their stay."
Priyanka's appointment further strengthens JW Marriott Mumbai Sahar's commitment to delivering thoughtful, personalised, and consistent guest experiences.
Published on November 12, 2026
Hyatt Hyderabad Gachibowli has announced two leadership appointments, welcoming Nisha Mundliya as Director of Finance and Suresh Raju as Human Resources Manager. These appointments are aimed at strengthening the hotel's leadership team and supporting its focus on operational excellence and people development.
In her new role, Nisha Mundliya will oversee the hotel's financial operations, strategic planning, compliance, budgeting, forecasting and business performance initiatives. A Chartered Accountant with over eight years of experience across the hospitality and assurance sectors, she brings expertise in finance management, auditing, compliance, financial planning and operational excellence.
During her career, Nisha has worked with leading organisations such as Hyatt Hotels Corporation, Marriott International, KPMG and PwC. Before joining Hyatt Hyderabad Gachibowli, she served as Assistant Director of Finance at Hyatt Regency Jaipur, where she handled complex financial matters, strengthened the finance team's capabilities, improved reporting processes and supported the property's operations. She has also held finance leadership positions at Park Hyatt Hyderabad and Kochi Marriott Hotel.
Suresh Raju joins the hotel as Human Resources Manager and will lead its HR function, focusing on talent development, employee engagement, organisational culture and people practices that support associate wellbeing and business growth.
With over 16 years of experience in the hospitality industry, Suresh brings expertise in human resources management, talent acquisition, employee relations, learning and development, performance management and HR operations. He has held key positions with hospitality brands including Hyatt Hotels Corporation, Radisson Hotel Group, Starwood Hotels & Resorts and The Leela Palaces, Hotels and Resorts.
Before this appointment, he served as Associate Director of Human Resources at The Leela Hyderabad, where he worked on talent initiatives, workplace culture and organisational growth.
Commenting on the appointments, Ruban Das, General Manager, Hyatt Hyderabad Gachibowli, said, "We are delighted to welcome Nisha and Suresh to Hyatt Hyderabad Gachibowli. Nisha's strong financial acumen and strategic approach, combined with Suresh's extensive experience in people leadership and talent development, will be instrumental in driving our continued growth and success. Their expertise, passion, and commitment to excellence align perfectly with Hyatt's purpose of caring for people so they can be their best. We look forward to their valuable contributions as we continue to elevate the guest and associate experience at Hyatt Hyderabad Gachibowli."
With these appointments, Hyatt Hyderabad Gachibowli looks to further strengthen its finance and human resources functions while continuing to focus on business performance, employee development and guest experience.
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