Frontline Performance Group (FPG) is excited to announce its strategic entry into the vibrant Indian travel and trade market. With over 30 years of expertise, FPG specializes in developing and motivating frontline team members to deliver world-class service-based sales programs, improve employee engagement, and generate high-margin incremental revenue.

Paul McLoughlin, President – International at FPG, expressed his enthusiasm for the company's next growth phase, emphasizing FPG's passion for assisting companies in achieving their performance potential while maximizing profitability.

FPG’s unique offering, IN-Gauge, provides a complete toolkit for developing and maintaining best-in-class hotel guest enhancement programs. The platform includes a full library of e-learning knowledge, complete results auditing, automated incentive deployment, goal setting and tracking, advanced data visualization, and ongoing support from expert Client Success Consultants.

McLoughlin highlighted FPG’s commitment to the Indian market, citing fruitful partnerships with Hyatt and other local and international brands. This initiative aligns with FPG's goal of having 1 million rooms in their program by the end of 2024, generating over $2 billion of incremental revenue annually for customers through their frontline teams.

With its enhanced Performance framework and a guarantee of a minimum 4x return on investment for clients, FPG aims to revolutionize the Indian hospitality sector with its innovative SAAS platform, IN-Gauge.

FPG’s global success, including partnerships with renowned names like Hilton, Hyatt, and Marriott, positions it as a key player in elevating service-based sales and leadership skills across the Indian market.