Frontline Performance Group Expands into Indian Market, Revolutionizing Hospitality

Frontline Performance Group Expands into Indian Market, Revolutionizing Hospitality

By Author

Published on March 2, 2024

Frontline Performance Group (FPG) is excited to announce its strategic entry into the vibrant Indian travel and trade market. With over 30 years of expertise, FPG specializes in developing and motivating frontline team members to deliver world-class service-based sales programs, improve employee engagement, and generate high-margin incremental revenue.

Paul McLoughlin, President – International at FPG, expressed his enthusiasm for the company's next growth phase, emphasizing FPG's passion for assisting companies in achieving their performance potential while maximizing profitability.

FPG’s unique offering, IN-Gauge, provides a complete toolkit for developing and maintaining best-in-class hotel guest enhancement programs. The platform includes a full library of e-learning knowledge, complete results auditing, automated incentive deployment, goal setting and tracking, advanced data visualization, and ongoing support from expert Client Success Consultants.

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McLoughlin highlighted FPG’s commitment to the Indian market, citing fruitful partnerships with Hyatt and other local and international brands. This initiative aligns with FPG's goal of having 1 million rooms in their program by the end of 2024, generating over $2 billion of incremental revenue annually for customers through their frontline teams.

With its enhanced Performance framework and a guarantee of a minimum 4x return on investment for clients, FPG aims to revolutionize the Indian hospitality sector with its innovative SAAS platform, IN-Gauge.

FPG’s global success, including partnerships with renowned names like Hilton, Hyatt, and Marriott, positions it as a key player in elevating service-based sales and leadership skills across the Indian market.


Suba Hotels Ltd Reports Record ₹115.89 Cr Revenue in FY26, Expands to 100+ Hotels

Suba Hotels Ltd Reports Record ₹115.89 Cr Revenue in FY26, Expands to 100+ Hotels

By Hariharan U

Published on June 12, 2026

Suba Hotels Limited (NSE – SME: SUBAHOTELS) has announced its audited financial results for the year ended March 31, 2026, reporting its strongest-ever annual performance alongside significant expansion across its hotel portfolio.

The company’s total revenue rose to ₹115.89 crore in FY26, marking a 45% year-on-year growth. EBITDA increased by 13% to ₹26.82 crore, while Profit After Tax (PAT) stood at ₹18.01 crore, reflecting a 19% rise compared to FY25.

Commenting on the performance, Managing Director Mansur Mehta said FY26 has been a landmark year for the company, driven by strong execution and expansion across markets. Suba Hotels expanded its presence to over 102 operational hotels, 4,660+ keys, and 73 destinations during the year.

He highlighted that one of the company’s key strengths lies in its ability to operate across all five hospitality business models management contracts, revenue sharing, franchising, asset ownership, and hybrid structures, making Suba Hotels one of the few hospitality players in India with such a diversified operational framework.

This flexibility allows us to partner with hotel owners effectively and accelerate expansion across segments,” he said.

CEO Mubeen Mehta noted that the scale achieved in FY26 reflects the strength of the company’s operating platform and execution capabilities. He added that revenue growth was supported by network expansion and improved business volumes across brands.

He also pointed out that EBITDA and PAT margins were impacted due to changes in the GST framework, which led to the loss of input tax credit benefits on certain operating expenses, increasing the overall cost base.

Looking ahead, the company plans to continue expanding through asset-light models, improving operational efficiency, and strengthening its presence in high-growth markets. With a strong pipeline and over 100 hotels already operational, Suba Hotels remains confident of sustaining its growth trajectory.


Apeejay Surrendra Park Hotels Reports Q4 FY26 Revenue of INR 183.7 Cr

Apeejay Surrendra Park Hotels Reports Q4 FY26 Revenue of INR 183.7 Cr

By Manu Vardhan Kannan

Published on May 30, 2026

Apeejay Surrendra Park Hotels Limited (ASPHL) has announced its financial results for the fourth quarter and financial year ended March 31, 2026, reporting steady operational growth supported by strong occupancy levels and continued expansion across key hospitality markets.

The company reported revenue from operations of INR 183.70 crore for Q4 FY26, compared to INR 177.32 crore during the same quarter last year. Operating EBITDA for the quarter stood at INR 52.99 crore, while profit after tax (PAT) was reported at INR 11.88 crore.

ASPHL recorded occupancy levels of 90 per cent during the quarter, reflecting sustained demand across both business and leisure travel segments and reinforcing the company’s position within India’s hospitality sector.

For the full financial year FY26, the company crossed the INR 700 crore annual revenue milestone for the first time, reporting revenue from operations of INR 707.28 crore. Annual PAT for the year stood at INR 65.72 crore.

The company stated that growth during FY26 was supported by expansion into Tier II and Tier III cities along with strategic acquisitions aimed at strengthening its presence in high-potential hospitality destinations.

During the financial year, ASPHL acquired control of Zillion Hotels and Resorts Private Limited, Fisherman’s Grove Resorts Private Limited, and Thali Hotels and Destinations Private Limited. These acquisitions are expected to further strengthen the company’s hospitality presence across Mumbai and Kerala.

ASPHL also reaffirmed its long-term growth plans and said it remains on track to more than double its room inventory to 6,653 keys over the next five years.

The company’s bakery and confectionery brand, Flurys, also continued its expansion during FY26. The brand currently operates 110 outlets and recorded a 29 per cent year-on-year revenue growth during the financial year, supported by new store additions and strong performance across existing outlets.

Commenting on the results, Vijay Dewan, Managing Director, Apeejay Surrendra Park Hotels, said FY26 marked a significant milestone as the company crossed INR 700 crore in annual revenue for the first time. He added that Q4 reflected resilient operational performance with continued leadership in occupancy and RevPAR metrics.

Dewan further noted that the sale of serviced apartments at EM Bypass, Kolkata, contributed positively to cash flow during the year. He added that the company remains focused on long-term value creation through portfolio expansion, guest-centric experiences, operational efficiency, and margin improvement.

The company also highlighted that recent global recognition received by Ran Baas The Palace, Patiala and The Lotus Palace, Chettinad further strengthens its positioning as a design-led and experience-driven hospitality group.


ITDC Reports Record FY26 Profit Growth Amid Global Uncertainty

ITDC Reports Record FY26 Profit Growth Amid Global Uncertainty

By Hariharan U

Published on May 25, 2026

India Tourism Development Corporation (ITDC), the public sector undertaking under the Ministry of Tourism, Government of India, has reported a strong financial performance for FY 2025–26 with a 14 percent increase in profit before tax (PBT) compared to the previous financial year.

The corporation also announced a dividend payout of Rs 22.02 crore to the Government of India, reflecting continued operational strength and improved financial performance despite ongoing geopolitical uncertainties impacting the global hospitality and tourism sector.

According to the company, the growth was driven by enhanced operational efficiencies, strategic initiatives across business verticals, optimal resource allocation, and continued focus on customer-centric service delivery.

Commenting on the performance, Mugdha Sinha said the results reflect ITDC’s ongoing efforts towards strengthening service standards while building on the organisation’s long-standing legacy and institutional trust.

During the financial year, ITDC also introduced three operational manuals focused on procurement of goods and services, sound and light shows, and general clauses aimed at improving governance, standardisation, and transparency across institutional processes.

The corporation further highlighted its increasing focus on technology-enabled transformation through the adoption of AI-based solutions to improve operational agility, customer experience, and business planning capabilities.

FY26 also marked two major milestones for the organisation as ITDC celebrated 60 years of its legacy alongside 70 years of The Ashok, one of India’s most iconic hospitality properties.

The company stated that its future strategy will continue to focus on operational excellence, digital transformation, sustainability, and long-term value creation while strengthening its contribution to India’s tourism and hospitality ecosystem.

The financial performance comes at a time when India’s hospitality and tourism sector continues to navigate evolving global market conditions, changing travel patterns, and increased focus on technology-led efficiencies across public and private sector enterprises.

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