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By Manu Vardhan Kannan
Published on January 18, 2025
Holiday Inn Amritsar Ranjit Avenue is delighted to announce the appointment of Ravi Dhankhar as its new General Manager. With a career spanning over two decades, Ravi brings a wealth of experience and expertise, having worked with esteemed hotel brands such as The Leela Palace, Taj Hotels, Sarovar Hotels, Lemon Tree Hotels, Narendra Bhawan Bikaner, Pride Group of Hotels, and Ramada Jaipur.
In his new role, Ravi will oversee all aspects of hotel operations, with a strong focus on guest satisfaction, operational excellence, and enhancing service standards. His appointment reflects the hotel's commitment to maintaining its reputation as a premier destination for both leisure and business travelers in Amritsar.
Ravi’s extensive background equips him with the insights necessary to navigate the evolving hospitality landscape in Amritsar, a city celebrated for its rich cultural heritage and its appeal to both tourists and business professionals. He aims to deepen the hotel’s engagement with the local community by fostering collaborations with Amritsar’s tourism board, heritage sites, and business hubs, creating a harmonious blend of the city’s culture and the hotel’s offerings.
Sharing his enthusiasm, Ravi Dhankhar remarked, “I am truly excited to join Holiday Inn Amritsar Ranjit Avenue and contribute to its growth in this dynamic market. Amritsar is not only a city rich in history and culture, but it is also an increasingly significant destination for both leisure and business travelers. Together with my team, I look forward to forging strong partnerships with local businesses, tourism stakeholders, and cultural organizations to provide guests with experiences that are unique, memorable, and reflective of the warmth and vibrancy of this incredible city.”
Pankaj Gupta, Area General Manager for IHG SouthWest Asia, expressed his confidence in Ravi’s leadership, stating, “Ravi's vast experience and leadership in the hospitality industry make him the ideal choice to lead Holiday Inn Amritsar Ranjit Avenue. His deep understanding of the region's market dynamics, commitment to local partnerships, and innovative approach will be pivotal as we continue to strengthen our presence in Amritsar and the broader North Indian region.”
On a personal note, Ravi is an avid traveler and passionate about off-roading, hobbies that align with his dynamic approach to life and work. His adventurous spirit and enthusiasm for exploring new terrains mirror his dedication to offering distinctive experiences to the guests at Holiday Inn Amritsar Ranjit Avenue.
With Ravi Dhankhar at the helm, the hotel is poised to set new benchmarks in hospitality, reinforcing its position as a preferred choice for travelers visiting Amritsar.
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By Hariharan U
Published on January 13, 2026
Kochi Marriott Hotel has announced the appointment of Yogendra Indulkar as its new Director of Operations, reinforcing the hotel’s leadership team with seasoned operational expertise and a strong guest-centric approach.
With over 20 years of experience in hotel operations, Yogendra brings a well-rounded understanding of luxury and upper-upscale hospitality. His career spans senior leadership roles across renowned brands including Marriott International, Hyatt Hotels, The Leela Palaces, Hotels and Resorts, and Ecotel Hotels, where he has managed large inventory hotels and complex, multi-outlet operations.
Known for delivering consistent operational and financial performance, Yogendra combines commercial acumen with a hands-on leadership style. A graduate in Hospitality Management and Catering Operations, he is recognised for his collaborative approach, strong interpersonal skills, and focus on continuous improvement across teams and processes.
Commenting on his appointment, Yogendra Indulkar said, “I am delighted to join Kochi Marriott Hotel as Director of Operations and look forward to working with the team to strengthen operational excellence and deliver consistently elevated guest experiences.”
Welcoming him to the leadership team, Sachin Malhotra, General Manager, Kochi Marriott Hotel, stated, “Yogendra’s operational depth, financial discipline, and people-focused leadership will play a key role in strengthening our performance and market position.”
In his new role, Yogendra Indulkar will lead hotel operations with a focus on efficiency, service quality, and team engagement, further reinforcing Kochi Marriott Hotel’s commitment to exceptional hospitality for both business and leisure travellers.
Published on January 12, 2026
Courtyard by Marriott Tirupati has announced the appointment of Samata Danday Chand as its Hotel Manager, bringing on board an experienced hospitality leader as the property gears up for its much-anticipated opening. The hotel is yet to open and is expected to welcome guests by April.
With over 20 years of experience in the hospitality industry, Samata brings deep operational knowledge and a strong focus on guest satisfaction. Her leadership approach is rooted in service excellence, team empowerment, and building high-performance cultures that deliver consistent results.
She began her career with IHCL – Taj Group of Hotels, where she spent nearly a decade as Executive Housekeeper. During this phase, she successfully led several pre-opening projects and renovation initiatives, gaining strong exposure to large-scale hotel operations. She later moved into Learning & Development roles, contributing to the strengthening of talent development and training frameworks.
Samata’s career progression saw her take on senior operational roles, including Operations Manager and Director of Rooms, where she oversaw end-to-end hotel operations and played a key role in driving efficiency and service standards across departments.
Most recently, she was associated with JW Marriott Bengaluru Golfshire as Executive Assistant Manager – Rooms. In this role, she was instrumental in enhancing luxury guest experiences while maintaining operational excellence in a highly competitive environment.
Outside of her professional role, Samata is a keen traveller, an avid long-distance driver, and a dedicated yoga practitioner. She will be accompanied by her husband Kartik and their children, Akshat and Samaira, as she takes on this new assignment.
Her appointment comes at a crucial phase for Courtyard by Marriott Tirupati, as the hotel prepares for its opening and sets the foundation for strong operational performance under experienced leadership.
Grand Hyatt Mumbai has announced the appointment of Namrata Sharma as Area Director of Human Resources. In her new role, Sharma will oversee the people and culture strategy for Grand Hyatt Mumbai and designated Hyatt hotels across the region, reinforcing the brand’s commitment to nurturing talent, leadership excellence, and a people-first workplace culture.
Sharma brings with her over 20 years of extensive experience across luxury hospitality and corporate organizations, with a strong focus on people strategy, leadership development, organizational culture, and HR excellence. Her professional journey spans leading hospitality brands including The Leela, Marriott, Westin, Taj Hotels, and Green Park Hotels & Resorts, along with early-career experience in the corporate sector with 24/7 Customer and Wipro.
Throughout her career in hospitality, Sharma has played a pivotal role in building high-performing teams, strengthening talent pipelines, and fostering inclusive and people-centric work environments. Her expertise in aligning business goals with human capital strategies has consistently contributed to organisational growth and service excellence.
As Area Director of Human Resources, Sharma will be responsible for talent acquisition and development, succession planning, employee engagement, performance management, and strengthening HR governance frameworks. She will also champion Hyatt’s values and service culture, ensuring consistent people practices and meaningful employee experiences across all teams.
Reflecting on her appointment, Sharma said she strongly believes that people are at the heart of every great organisation. She emphasised that leading with integrity, empathy, and purpose enables teams to thrive, innovate, and deliver exceptional guest experiences. She added that she looks forward to building on Grand Hyatt Mumbai’s legacy of excellence, world-class hospitality, and innovation, while nurturing a culture that continues to set benchmarks for guest experiences in the city and beyond.
With this appointment, Grand Hyatt Mumbai further strengthens its leadership team, reinforcing its focus on people development as a key driver of service excellence and long-term success.
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