Holiday Inn Amritsar Ranjit Avenue Welcomes Ravi Dhankhar as General Manager

Holiday Inn Amritsar Ranjit Avenue Welcomes Ravi Dhankhar as General Manager

By Manu Vardhan Kannan

Published on January 18, 2025

Holiday Inn Amritsar Ranjit Avenue is delighted to announce the appointment of Ravi Dhankhar as its new General Manager. With a career spanning over two decades, Ravi brings a wealth of experience and expertise, having worked with esteemed hotel brands such as The Leela Palace, Taj Hotels, Sarovar Hotels, Lemon Tree Hotels, Narendra Bhawan Bikaner, Pride Group of Hotels, and Ramada Jaipur.

In his new role, Ravi will oversee all aspects of hotel operations, with a strong focus on guest satisfaction, operational excellence, and enhancing service standards. His appointment reflects the hotel's commitment to maintaining its reputation as a premier destination for both leisure and business travelers in Amritsar.

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A Vision for Growth

Ravi’s extensive background equips him with the insights necessary to navigate the evolving hospitality landscape in Amritsar, a city celebrated for its rich cultural heritage and its appeal to both tourists and business professionals. He aims to deepen the hotel’s engagement with the local community by fostering collaborations with Amritsar’s tourism board, heritage sites, and business hubs, creating a harmonious blend of the city’s culture and the hotel’s offerings.

Sharing his enthusiasm, Ravi Dhankhar remarked, “I am truly excited to join Holiday Inn Amritsar Ranjit Avenue and contribute to its growth in this dynamic market. Amritsar is not only a city rich in history and culture, but it is also an increasingly significant destination for both leisure and business travelers. Together with my team, I look forward to forging strong partnerships with local businesses, tourism stakeholders, and cultural organizations to provide guests with experiences that are unique, memorable, and reflective of the warmth and vibrancy of this incredible city.”

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Leadership Backed by Expertise

Pankaj Gupta, Area General Manager for IHG SouthWest Asia, expressed his confidence in Ravi’s leadership, stating, “Ravi's vast experience and leadership in the hospitality industry make him the ideal choice to lead Holiday Inn Amritsar Ranjit Avenue. His deep understanding of the region's market dynamics, commitment to local partnerships, and innovative approach will be pivotal as we continue to strengthen our presence in Amritsar and the broader North Indian region.”

Beyond the Office

On a personal note, Ravi is an avid traveler and passionate about off-roading, hobbies that align with his dynamic approach to life and work. His adventurous spirit and enthusiasm for exploring new terrains mirror his dedication to offering distinctive experiences to the guests at Holiday Inn Amritsar Ranjit Avenue.

With Ravi Dhankhar at the helm, the hotel is poised to set new benchmarks in hospitality, reinforcing its position as a preferred choice for travelers visiting Amritsar.


Grand Hyatt Mumbai Appoints Namrata Sharma as Area Director of Human Resources

Grand Hyatt Mumbai Appoints Namrata Sharma as Area Director of Human Resources

By Manu Vardhan Kannan

Published on January 12, 2026

Grand Hyatt Mumbai has announced the appointment of Namrata Sharma as Area Director of Human Resources. In her new role, Sharma will oversee the people and culture strategy for Grand Hyatt Mumbai and designated Hyatt hotels across the region, reinforcing the brand’s commitment to nurturing talent, leadership excellence, and a people-first workplace culture.

Sharma brings with her over 20 years of extensive experience across luxury hospitality and corporate organizations, with a strong focus on people strategy, leadership development, organizational culture, and HR excellence. Her professional journey spans leading hospitality brands including The Leela, Marriott, Westin, Taj Hotels, and Green Park Hotels & Resorts, along with early-career experience in the corporate sector with 24/7 Customer and Wipro.

Throughout her career in hospitality, Sharma has played a pivotal role in building high-performing teams, strengthening talent pipelines, and fostering inclusive and people-centric work environments. Her expertise in aligning business goals with human capital strategies has consistently contributed to organisational growth and service excellence.

As Area Director of Human Resources, Sharma will be responsible for talent acquisition and development, succession planning, employee engagement, performance management, and strengthening HR governance frameworks. She will also champion Hyatt’s values and service culture, ensuring consistent people practices and meaningful employee experiences across all teams.

Reflecting on her appointment, Sharma said she strongly believes that people are at the heart of every great organisation. She emphasised that leading with integrity, empathy, and purpose enables teams to thrive, innovate, and deliver exceptional guest experiences. She added that she looks forward to building on Grand Hyatt Mumbai’s legacy of excellence, world-class hospitality, and innovation, while nurturing a culture that continues to set benchmarks for guest experiences in the city and beyond.

With this appointment, Grand Hyatt Mumbai further strengthens its leadership team, reinforcing its focus on people development as a key driver of service excellence and long-term success.


Crowne Plaza Muscat OCEC Appoints Chandan Sharma as Director of Sales & Marketing

Crowne Plaza Muscat OCEC Appoints Chandan Sharma as Director of Sales & Marketing

By Hariharan U

Published on January 12, 2026

Crowne Plaza Muscat Oman Convention & Exhibition Centre has announced the appointment of Chandan Sharma as its new Director of Sales & Marketing, reinforcing the hotel’s leadership team as it sharpens its commercial focus and market positioning.

Chandan brings with him over 16 years of experience across sales, marketing, and commercial leadership roles within the luxury and upper-upscale hospitality space. Known for his results-driven approach, he has consistently delivered revenue growth, built strong commercial teams, and enhanced brand visibility in highly competitive markets.

Before joining Crowne Plaza Muscat OCEC, Chandan held senior roles with several leading global hospitality brands. His career journey includes key positions with Shangri-La Hotels, Radisson Hotel Group, Marriott International under the Sheraton Grand, and The Leela Palaces, Hotels and Resorts. Across these roles, he has led hotel sales strategies, managed MICE, catering and banquets, overseen regional sales operations, and driven integrated marketing initiatives.

Over the years, Chandan has earned recognition for achieving sustained year-on-year revenue growth and exceeding budget targets across rooms as well as catering segments. His experience also includes managing high-profile events and government delegations, along with leading landmark large-scale initiatives, one of which received recognition under a Guinness World Record. He is also a recipient of the South Asia Travel Award (SATA).

In his new role, Chandan will oversee the overall sales and marketing strategy at Crowne Plaza Muscat OCEC. His responsibilities include strengthening key partnerships, expanding MICE and corporate segments, and positioning the property for steady growth across both domestic and international markets. The appointment reflects the hotel’s focus on long-term commercial performance and a strong market-led approach.


Grand Hyatt Kochi Bolgatty Appoints Kailash Gundupalli as Executive Chef

Grand Hyatt Kochi Bolgatty Appoints Kailash Gundupalli as Executive Chef

By Hariharan U

Published on January 12, 2026

Grand Hyatt Kochi Bolgatty has announced the appointment of Kailash Gundupalli as its new Executive Chef, further strengthening the hotel’s culinary leadership and commitment to guest-centric dining experiences.

With over two decades of experience across luxury hotels and resorts in India, Canada, the United Kingdom, and Thailand, Chef Kailash brings a strong international perspective shaped by diverse cuisines, cultures, and high-performance culinary operations.

Hailing from Andhra Pradesh, his appointment reflects the hotel’s focus on nurturing culinary leadership that is rooted in Indian sensibilities while enriched by global exposure. Known for his clarity-driven leadership style and creative approach, Chef Kailash is a strong advocate of thoughtful innovation, balancing technique, flavour, and storytelling, with a sharp focus on operational excellence and revenue growth.

Chef Kailash began his culinary journey in India before pursuing advanced studies in Culinary Management in Canada. He went on to hold senior leadership roles across North America and Europe, with key assignments in Toronto, Montreal, and London, before returning to leadership roles across India and Southeast Asia.

His career spans iconic hospitality brands including Four Points by Sheraton, Hilton, Novotel, Westin, Marriott, and Grand Sukhumvit Bangkok, where he has led large culinary teams and complex, multi-outlet operations. Most recently, he served as Cluster Executive Chef at The Westin Mumbai Powai Lake and Marriott Executive Apartments, overseeing diverse culinary concepts and high-volume luxury operations.

Speaking on his appointment, Chef Kailash Gundupalli said, I look forward to exploring Kerala’s rich culinary heritage and contributing meaningfully to Grand Hyatt Kochi Bolgatty’s evolving food and beverage landscape. It’s an exciting opportunity to create experience-led dining journeys while staying true to the brand’s commitment to excellence.”

The appointment underlines Grand Hyatt Kochi Bolgatty’s continued focus on strengthening its culinary identity, nurturing leadership talent, and offering guests distinctive dining journeys that resonate beyond the plate.

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