Holiday Inn Amritsar Ranjit Avenue Welcomes Ravi Dhankhar as General Manager

Holiday Inn Amritsar Ranjit Avenue Welcomes Ravi Dhankhar as General Manager

By Manu Vardhan Kannan

Published on January 18, 2025

Holiday Inn Amritsar Ranjit Avenue is delighted to announce the appointment of Ravi Dhankhar as its new General Manager. With a career spanning over two decades, Ravi brings a wealth of experience and expertise, having worked with esteemed hotel brands such as The Leela Palace, Taj Hotels, Sarovar Hotels, Lemon Tree Hotels, Narendra Bhawan Bikaner, Pride Group of Hotels, and Ramada Jaipur.

In his new role, Ravi will oversee all aspects of hotel operations, with a strong focus on guest satisfaction, operational excellence, and enhancing service standards. His appointment reflects the hotel's commitment to maintaining its reputation as a premier destination for both leisure and business travelers in Amritsar.

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A Vision for Growth

Ravi’s extensive background equips him with the insights necessary to navigate the evolving hospitality landscape in Amritsar, a city celebrated for its rich cultural heritage and its appeal to both tourists and business professionals. He aims to deepen the hotel’s engagement with the local community by fostering collaborations with Amritsar’s tourism board, heritage sites, and business hubs, creating a harmonious blend of the city’s culture and the hotel’s offerings.

Sharing his enthusiasm, Ravi Dhankhar remarked, “I am truly excited to join Holiday Inn Amritsar Ranjit Avenue and contribute to its growth in this dynamic market. Amritsar is not only a city rich in history and culture, but it is also an increasingly significant destination for both leisure and business travelers. Together with my team, I look forward to forging strong partnerships with local businesses, tourism stakeholders, and cultural organizations to provide guests with experiences that are unique, memorable, and reflective of the warmth and vibrancy of this incredible city.”

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Leadership Backed by Expertise

Pankaj Gupta, Area General Manager for IHG SouthWest Asia, expressed his confidence in Ravi’s leadership, stating, “Ravi's vast experience and leadership in the hospitality industry make him the ideal choice to lead Holiday Inn Amritsar Ranjit Avenue. His deep understanding of the region's market dynamics, commitment to local partnerships, and innovative approach will be pivotal as we continue to strengthen our presence in Amritsar and the broader North Indian region.”

Beyond the Office

On a personal note, Ravi is an avid traveler and passionate about off-roading, hobbies that align with his dynamic approach to life and work. His adventurous spirit and enthusiasm for exploring new terrains mirror his dedication to offering distinctive experiences to the guests at Holiday Inn Amritsar Ranjit Avenue.

With Ravi Dhankhar at the helm, the hotel is poised to set new benchmarks in hospitality, reinforcing its position as a preferred choice for travelers visiting Amritsar.


Manas Lal Appointed Hotel Manager at Courtyard by Marriott Kochi Airport

Manas Lal Appointed Hotel Manager at Courtyard by Marriott Kochi Airport

By Manu Vardhan Kannan

Published on August 17, 2026

Courtyard by Marriott Kochi Airport has announced the appointment of Manas Lal as its new Hotel Manager, effective from 27th August 2026. Manas brings over 20 years of experience across luxury and premium hotel operations, with a strong background in Rooms Division, hotel management, revenue enhancement and operational excellence.

Before taking up his new role at Courtyard by Marriott Kochi Airport, Manas served as Hotel Manager at Pullman Resort Al Marjan Island, UAE. Prior to that, he held the positions of Director of Operations and Director of Rooms at the same property.

His career also includes leadership roles with Jumeirah Hotels & Resorts, Marriott Hotels in Pune, and Sofitel The Palm Resort & Spa in Dubai. Over the years, he has progressed through roles including Front Office Manager, Assistant Director of Rooms, Director of Rooms, Director of Operations and Hotel Manager. With experience across Jumeirah, Marriott and Accor, Manas brings a broad understanding of hotel operations and guest service to his new position. His focus has remained on guest satisfaction, team development and delivering strong operational performance.

“I believe great hospitality begins with genuine connections,” said Manas. “My goal is to create an environment where our associates feel inspired and our guests feel truly valued at every moment of their stay.”

In his new role, Manas will bring his leadership experience and operational knowledge to Courtyard by Marriott Kochi Airport, with a focus on creating memorable guest experiences while supporting the hotel's operational goals. Known for his commitment to team development and guest satisfaction, Manas looks forward to bringing his leadership, expertise and vision to the property.


Black Rock Hotels & Resorts Appoints Abhay Kumar as Cluster Associate Director of Sales

Black Rock Hotels & Resorts Appoints Abhay Kumar as Cluster Associate Director of Sales

By Manu Vardhan Kannan

Published on August 14, 2026

Black Rock Hotels & Resorts has appointed Abhay Kumar as Cluster Associate Director of Sales as the company continues to strengthen its commercial team and expand across Rajasthan's leisure, MICE and destination wedding markets.

In his new role, Abhay will lead the sales and business development strategy for Pushkara Resort & Spa, Ajmer. He will also support the commercial growth of Black Rock Hotels & Resorts' expanding portfolio across the region.

Abhay brings over nine years of experience in hospitality sales, with a background in business development, client relationship management, revenue generation and strategic partnerships. During his career, he has worked with leading hospitality brands including Fairmont & Raffles Jaipur (Accor), Marriott International, Hyatt Hotels and ITC Hotels.

His experience includes managing luxury weddings, MICE, corporate business, travel trade and key account relationships. He has also been involved in luxury hotel pre-openings, large-format conferences, destination weddings and revenue-driven sales strategies. With this experience, Abhay is expected to play an important role as Black Rock continues to focus on experiential hospitality and event-led destinations across Rajasthan.

Commenting on the appointment, Anshul Bhargava, Founder, Black Rock Hotels & Resorts, said, "As Black Rock enters its next phase of growth, strengthening our commercial leadership is a key priority. Abhay brings a strong understanding of luxury hospitality sales, MICE, weddings and relationship management, having worked with some of the industry's most respected brands. His experience will be instrumental in expanding the market presence of Pushkara Resort & Spa while supporting our broader vision of building one of Rajasthan's leading hospitality management companies. We are delighted to welcome him to the Black Rock family and look forward to the energy, ideas and leadership he brings to the team."

Speaking on his appointment, Abhay Kumar said, "I'm excited to join Black Rock Hotels & Resorts at such an important stage of its journey. The company has built a strong reputation for managing distinctive hospitality destinations, and I look forward to contributing to the growth of Pushkara Resort & Spa while strengthening relationships with corporate, MICE, wedding and travel partners. It is an exciting opportunity to be part of a company that is expanding with a clear long-term vision."

Black Rock Hotels & Resorts has been steadily growing its hospitality footprint across Rajasthan, with a portfolio that includes destination resorts, luxury leisure hotels and wildlife hospitality.

Abhay's appointment comes as the company continues to invest in its commercial capabilities and build its presence across key leisure markets in the state.


Grand Mercure Bengaluru Gopalan Mall Elevates Sagnik Chattopadhyay as Front Office Manager

Grand Mercure Bengaluru Gopalan Mall Elevates Sagnik Chattopadhyay as Front Office Manager

By Manu Vardhan Kannan

Published on August 14, 2026

Grand Mercure Bengaluru Gopalan Mall has elevated Sagnik Chattopadhyay as its Front Office Manager, recognising his consistent contribution to guest satisfaction, operational excellence and team leadership.

Sagnik has steadily progressed through key operational roles at the hotel, reflecting the property's focus on developing internal talent and creating future hospitality leaders. In his new role, he will oversee the Front Office operations and focus on delivering smooth and memorable guest experiences.

His responsibilities will include managing room inventory, guest engagement, loyalty recognition, service excellence initiatives and team development. He will also work closely with cross-functional teams to improve operational efficiency and support the hotel's business objectives. Sagnik brings close to a decade’s experience in hospitality, having worked with leading hotel brands including Grand Mercure, Novotel and the Taj Group. He joined Grand Mercure Bengaluru Gopalan Mall as Duty Manager in 2023 and later progressed to Assistant Front Office Manager before taking up his new role as Front Office Manager.

During his time with the hotel, Sagnik has contributed to improving guest satisfaction, strengthening loyalty programmes, mentoring high-performing teams and ensuring compliance with Accor brand standards.

Commenting on the promotion, Ram Shetty, General Manager, Grand Mercure Bengaluru Gopalan Mall said, "We are delighted to announce Sagnik's elevation as Front Office Manager. Over the years, he has consistently demonstrated strong operational expertise, a guest-first mindset and the ability to inspire and develop high-performing teams. We are confident that he will continue to strengthen our service standards and contribute to delivering exceptional guest experiences."

Speaking about his promotion, Sagnik Chattopadhyay, Front Office Manager, Grand Mercure Bengaluru Gopalan Mall said, "I am honoured to take on the role of Front Office Manager at Grand Mercure Bengaluru Gopalan Mall. Having grown within the organisation over the past few years, this promotion is both rewarding and motivating. What I value most about this opportunity is the chance to work alongside an exceptional team to continuously enhance the guest experience while driving operational excellence. I look forward to building on the strong foundation we have created and contributing to the hotel's continued success."

Sagnik's elevation highlights Grand Mercure Bengaluru Gopalan Mall's continued focus on recognising talent from within and building strong operational teams. His experience and familiarity with the hotel are expected to support the property as it continues to focus on service excellence and guest experience.

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