In-Flight Harmonies: Air India Express's Sonic Identity Enhanced

In-Flight Harmonies: Air India Express's Sonic Identity Enhanced

By Author

Published on January 1, 2024

Air India Express has taken a melodious leap by introducing a festive twist to its signature sonic identity, infusing holiday cheer into its in-flight brand music. The airline also expanded its auditory repertoire by recording a Middle Eastern version of its sonic identity, creating a harmonious blend of cultural inclusivity.

The development of Air India Express's sonic identity followed a meticulous three-stage process, aligning with the brand's distinctive traits of intuitiveness, style, accessibility, and warmth. Rooted in the spirit of New India, the sonic identity creatively incorporates three distinct rasas of Indian classical music – karuna (empathy), adbhuta (wonder), and veera (valour). Additionally, it features a unique interpretation of the signature two-tone airline announcement 'chime.' The newly added Christmas-themed sonic identity aims to resonate with the holiday spirit, delivering a memorable sensory experience.

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Siddhartha Butalia, Chief Marketing Officer of Air India Express, shared insights into the brand's sonic identity, emphasizing its role in delivering a holistic and memorable sensory experience. The sonic identity encapsulates the essence of the new Air India Express brand, inviting travelers to 'Fly as You Are' and offering a liberating travel experience with digitally driven personalization. The brand identity mirrors the vision to inspire new possibilities, fostering meaningful connections with unmatched Indian warmth.

The sonic identity, crafted in collaboration with BrandMusiq, a prominent sonic branding firm in Asia, integrates the dynamism of exploration with the familiarity and accessibility that define the Air India Express brand. By using the science of sound and the art of music, the sonic identity incorporates traditional Indian instruments like the violin, sitar, santoor, and flute, along with modern elements like the electric guitar and synth bass arpeggiator.

The sonic identity showcases two avatars – the 'Explorer' and the 'Everyperson' – using instruments like the electric guitar motif, synth bass arpeggiator, sitar, ghatam, and tabla. It reflects the dynamism, confidence, and optimism of the brand, presenting a homage to India's rich cultural heritage while embodying the vibrancy and confidence of a progressive future.

Inspired by the Indian 'Raag Savitri,' the sonic identity captures the essence of upliftment and cheerfulness. The Middle Eastern rendition of the sonic identity adapts to the rich cultural nuances of the region, incorporating indigenous instruments like Oud, Bağlama, Darbuka, Mirwas, Bouzouki, and Rebab. This adaptation reflects Air India Express's commitment to cultural inclusivity, providing an auditory experience that resonates with diverse communities.

The sonic identity will be featured across various touchpoints, including brand launch films, brand manifesto audio-visuals, in-flight experiences, and customer engagement platforms. Travelers can also download the sonic identity from the airline's website and in-flight entertainment hub, AirFlix.

This powerful auditory signature reinforces brand recognition and creates an unforgettable travel experience, aligning with Air India Express's commitment to delivering seamless and uplifting journeys.


Etihad Leverages Premium Service and Partnerships to Grow in India

Etihad Leverages Premium Service and Partnerships to Grow in India

By Manu Vardhan Kannan

Published on October 14, 2025

Etihad Airways is focusing on premium travel and customer segmentation to boost its business in India, one of its top three global markets, while operating at full capacity under a bilateral seat agreement with the country.

The Abu Dhabi-based airline has been upgrading its services with new aircraft and enhanced cabin experiences to attract high-value travellers. Since relaunching flights to Kolkata in March 2023, Etihad increased its weekly frequency from four to eight flights by 2025. Across India, the airline now operates 185 flights a week to 11 cities.

“We fly all the seats that the bilateral agreement allows us,” said Javier Alija, Etihad Airways Vice President for Global Sales and Distribution. The agreement caps 50,000 weekly seats for Abu Dhabi-based carriers, shared between Etihad and Air Arabia Abu Dhabi. Until the agreement changes, the airline cannot add more frequencies or destinations.

To overcome these capacity constraints, Etihad is building partnerships, including a tie-up with Akasa Air, connecting four Indian cities to Abu Dhabi. The airline is also enhancing the passenger experience for long-haul travellers, especially to the US, with Abu Dhabi’s new terminal and US Customs and Border Protection (CBP) pre-clearance. This allows passengers to arrive in the US as domestic travellers, saving time at immigration.

Kolkata is the first Indian city to receive Etihad’s new A321 LR aircraft, featuring a redesigned cabin with just 160 seats, two first-class suites, 14 business, and 144 economy seats, offering a widebody-like experience in a narrow-body aircraft. “This reflects Kolkata’s strong premium travel potential,” Alija said.

Etihad’s focus on yield optimisation and operational efficiency has helped the airline achieve record financial results. For the current year, it expects 21–22% growth in seat capacity, 22–23% increase in revenue, and a 30% rise in absolute profit, supported by expansions in other markets. The airline plans to launch 13 new international routes by year-end, aiming to serve nearly 90 destinations worldwide.

Alija added, “Even if our frequencies and destinations remain static, these customer-focused and operational efforts ensure Etihad continues to be the preferred airline for Indian travellers. We are very conscious that our rapid growth should not compromise the financial gains we have achieved.”


Air India Adds Fourth Daily Delhi–London Heathrow Flight for Winter 2025

Air India Adds Fourth Daily Delhi–London Heathrow Flight for Winter 2025

By Manu Vardhan Kannan

Published on October 12, 2025

Air India has announced an expansion of its services to the United Kingdom for the Northern Winter 2025 schedule, introducing a fourth daily flight between Delhi and London Heathrow starting 26 October 2025. With this addition, the airline will now operate 28 weekly flights on the route, increasing capacity by 1,196 seats each way per week.

All flights on the Delhi–London route will be operated by Air India’s Airbus A350-900 and Boeing 787-9 aircraft, both featuring three-class configurations: Business, Premium Economy, and Economy. Travellers can look forward to complimentary WiFi connectivity and over 3,000 hours of inflight entertainment, including one of the largest Indian content libraries available onboard.

Air India remains the largest carrier between India and the UK, operating 61 weekly flights and offering 18,066 seats per week in one direction, translating to nearly 1.7 million seats annually. The airline currently connects Delhi, Mumbai, Bengaluru, Ahmedabad, and Amritsar to London Heathrow, London Gatwick, and Birmingham.

“With this addition, we are further strengthening our UK operations, ensuring travellers have more flexibility and access to Air India’s upgraded widebody experience,” an Air India spokesperson said.

Premium travellers and eligible Maharaja Club members will continue to enjoy complimentary lounge access globally, including at London Heathrow’s Air Canada Maple Leaf Lounge, Lufthansa Business Lounge, Singapore Airlines SilverKris Lounge, and United Club Lounge. Business Class and Premium Economy guests can also enjoy upgraded amenities, luxury bedding, and fine dining featuring Indian and international cuisine.

As part of its broader UK network optimisation, Air India is also restoring daily services on the Bengaluru–London Heathrow route and resuming thrice-weekly flights on Ahmedabad–London Gatwick, Amritsar–London Gatwick, and Delhi–Birmingham routes. The Mumbai–London Heathrow double daily service will remain unchanged.

This latest expansion underscores Air India’s commitment to enhancing connectivity and passenger experience, reflecting its ongoing transformation and growing international footprint.


SpiceJet Announces Special Diwali Flights to Ayodhya from Key Indian Cities

SpiceJet Announces Special Diwali Flights to Ayodhya from Key Indian Cities

By Manu Vardhan Kannan

Published on October 7, 2025

SpiceJet has announced the launch of daily non-stop flights connecting Ayodhya with Delhi, Bengaluru, Ahmedabad, and Hyderabad starting October 8, 2025. The initiative coincides with the Diwali festive season, making travel to the Shri Ram Temple easier for devotees and tourists while reinforcing SpiceJet’s commitment to affordable and accessible travel.

The new services will be introduced in a phased manner to ensure seamless connectivity and reliable operations. SpiceJet also revealed that flights from Mumbai to Ayodhya are under consideration to meet the growing travel demand during the festive and winter seasons.

Debojo Maharshi, Chief Business Officer, SpiceJet, said, “There could be no better occasion than Diwali to visit Ayodhya, the birthplace of Lord Ram. We are delighted to make travel to the holy city easier and more convenient for devotees and tourists alike. Our new daily flights from key metros will ensure smooth and affordable access to Ayodhya during Diwali, allowing passengers to celebrate the festival in its most divine setting.”

The special Diwali flight services are expected to cater to increased passenger traffic, offering greater flexibility for travellers from major Indian cities. This network expansion strengthens SpiceJet’s domestic reach while supporting religious and seasonal tourism.

SpiceJet, an IATA-IOSA certified airline, operates a fleet of Boeing 737s and Q-400s and continues to be among India’s largest regional carriers under the UDAN scheme. The airline remains focused on expanding its network to meet cultural and regional travel needs across the country.

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