IndiGo Partners with Amadeus to Launch NDC Content for Global Travel Sellers

IndiGo Partners with Amadeus to Launch NDC Content for Global Travel Sellers

By Nishang Narayan

Published on September 18, 2024

IndiGo, India’s leading airline, has entered a strategic partnership with Amadeus, a global travel technology leader, to launch New Distribution Capability (NDC) content for travel sellers worldwide. This collaboration marks a significant milestone in IndiGo's strategy to enhance customer experience and extend its market reach. With plans to carry over 110 million passengers in 2024, IndiGo will leverage Amadeus' 96% global coverage of NDC-ready travel sellers to streamline content distribution and offer more personalized travel solutions.

Through Amadeus' advanced platform, travel agents and corporate clients will have direct access to IndiGo’s full range of products, enabling exclusive deals, dynamic pricing, and tailored promotions. The integration with IndiGo’s IT systems through Navitaire ensures a smooth and efficient booking experience, further boosting ancillary sales across different channels.

Pieter Elbers, Chief Executive Officer of IndiGo, expressed his excitement about the partnership, stating, "As we celebrate our 18th anniversary, this collaboration with Amadeus is a crucial part of our strategy 'Towards New Heights and Across New Frontiers.' With this partnership, we will strengthen our distribution strategy and provide a seamless travel experience for our customers."

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Amadeus, with its extensive network, allows IndiGo to tap into new customer segments and markets, enabling the airline to present tailored offers and ensure flexibility in its operations. Decius Valmorbida, President of Travel at Amadeus, commented, "We’re excited to help IndiGo simplify their distribution and make the most of NDC technology, enhancing the overall customer experience."

IndiGo’s adoption of NDC technology has already been implemented in key markets such as the UAE and Singapore, with plans to roll it out in additional regions soon. The airline currently operates 350+ aircraft, offering 2,000 daily flights to 120 destinations, including 34 international locations.

This partnership aligns with IndiGo’s continued efforts to enhance its retailing capabilities, ensuring greater personalization, efficiency, and access to a broader global audience.


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