Kimpton Overland Hotel Atlanta Airport has partnered with IRIS, a leader in digital F&B ordering solutions, to revolutionize its room service experience. As part of IHG Hotels and Resorts, Kimpton Overland Hotel is committed to offering guests exceptional convenience and luxury. With IRIS Mobile Ordering, guests can now enjoy a more seamless and efficient F&B ordering process right from the comfort of their rooms.

The integration of IRIS mobile ordering allows guests to easily browse digital menus, place orders, and schedule delivery times using QR codes conveniently located throughout the hotel. This innovative solution not only streamlines the ordering process but also enhances flexibility and convenience for guests, eliminating the need to physically visit the restaurant or call the front desk.

“We are thrilled to collaborate with IRIS to elevate our guests’ dining experience with mobile ordering,” said Kerry Ringham, General Manager at Kimpton Overland Hotel Atlanta Airport. “As a hotel situated in a bustling travel hub, it’s imperative for us to offer innovative and convenient solutions that save our guest’s time and enable us to boost order volumes and F&B guest spend. IRIS provides us with the perfect platform to enhance our room service operations, increase revenue and exceed guest expectations. We are excited to watch it grow, especially when we leverage this service at our Rooftop bar when the weather improves to enrich the guest stay further.”

Since implementing IRIS Mobile Ordering, Kimpton Overland Hotel has witnessed a significant increase in room service orders and guest spend. The seamless integration of digital ordering has not only improved operational efficiency but also contributed to heightened guest satisfaction and loyalty.

“Our partnership with Kimpton Overland Hotel Atlanta Airport underscores our commitment to revolutionising the hospitality industry through innovative technology,” said Graham Rushin, VP Sales and Marketing at IRIS. “By leveraging our platform, the hotel is not only enhancing guest satisfaction but also driving operational efficiencies and increasing revenue streams.”

For more information about IRIS Mobile Ordering and to request a demo, visit IRIS website. For details about Kimpton Overland Hotel Atlanta Airport, visit their official website.