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By Nishang Narayan
Published on June 17, 2024
Jurny, the leading vertical AI platform for automating hotel and short-term rental operations, has announced plans to unveil its next generation of AI capabilities and multi-agent technology. Building on the success of its advanced AI, Nia, and its multi-agent system, the new release promises to automate up to 90% of back-office operations.
“Our AI and multi-agent system is changing the game for the hospitality industry, enabling a level of automation never before possible,” said Luca Zambello, founder and CEO of Jurny. “Our AI agents are already ten times faster and more accurate than humans in handling guest communications and other tasks. With version 2.0, we'll dramatically expand their capabilities and redefine what's possible in property management.”
Since its introduction just six months ago, Jurny's AI has seen rapid and widespread adoption, with nearly one-third of customers opting for Nia's fully autonomous mode. This figure has grown 300% since the beginning of the year. In this mode, Nia independently manages the entire guest journey, from check-in to check-out, including scheduling, cleaning, handling communications, escalating issues when needed, and prioritizing tasks based on guest sentiment.
Customers who have embraced Nia’s fully autonomous mode are reaping the rewards. They report a significant 25% decrease in operational costs and a marked improvement in guest experience, thanks to faster response times and greater efficiency. This aligns perfectly with a McKinsey & Co. report stating, "AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement.”
“Without Jurny, we'd be at a major disadvantage,” said Blendi Muriqi, founder and CEO of Delegate.co, a Jurny customer. “With Jurny and Nia, one person can now manage 100 units, whereas we needed two or three people before. This added efficiency has allowed us to scale our operations while maintaining exceptional service."
Jurny's multi-agent system is possible due to its unique vertically integrated platform design, which allows AI agents to work seamlessly across all software components. This approach mirrors the direction taken by tech giants like Apple, who are embedding AI deeply into their ecosystem with the upcoming Apple Intelligence on iOS 18, highlighting the potential for widespread AI adoption.
The next version of Jurny's multi-agent system, slated for release later this year, promises to be even more powerful, accurate, and cognitively advanced. This enhanced AI will be fully customizable for each property, allowing for unprecedented automation of up to 90% of back-office tasks while significantly improving the guest experience. This advancement will result in more revenue per unit, lower costs, and considerably higher profits for Jurny's customers.
"This update could increase the number of properties a single manager can handle from 50 to 200. Our existing AI already enables one manager to oversee 50 units, which is significantly higher than the industry standard. With the new release, this capability will quadruple," added Zambello. "The potential impact on the entire hospitality industry is immense."
As we've seen in the past, every time efficiency drastically increases, the market landscape changes. This technology holds massive potential for disruption because it allows one person to manage 200 units with the same resources that previously managed only 10 to 20. This dramatic improvement in efficiency means that individuals who couldn't afford to be property managers or didn't have the time will now have the opportunity. This technology will not only benefit the existing market but also drive significant growth, potentially boosting platforms like Airbnb itself.
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By Author
Published on February 12, 2026
In today’s hospitality landscape, the guest room TV is no longer just an amenity - it’s a critical touchpoint for security, experience, and cost control, and the Samsung Hospitality TV HG Series, purpose-built for hotels, delivers exactly what hoteliers need: guest data protection, operational savings, and premium entertainment.
Guest OTT Security - A Feature No Other Brand Offers: One of the most overlooked risks in hotel rooms is OTT login security, where guests log into personal streaming accounts and forget to sign out, exposing credentials to the next occupant, but Samsung HG Series solves this by design because every time the TV is switched off using the remote, all OTT login credentials are automatically erased, ensuring complete protection of guest data - a unique security feature that competing hospitality TVs simply do not offer.
TV as a Secure Internet Hotspot – Smarter Than Wi-Fi: With a LAN connection to the TV, the Samsung HG Series can act as a secure wireless hotspot, allowing guests to connect via a one-time OTP displayed on the TV screen, delivering full traceability of internet usage mapped to room, guest, date and time while enabling massive cost savings by reducing the need for multiple routers and access points.
200+ Live Internet Channels – No Extra Hardware: The HG Series offers 200+ live internet channels across news, entertainment and lifestyle, eliminating the need for IP TV systems or traditional set-top boxes.
No Set-Top Box Required – OTT Is Already Inbuilt: With all major OTT apps inbuilt, hotels benefit from zero STB rental costs, cleaner rooms with less wiring and faster, simpler guest usage.
One Remote, Clean Look, Better Experience: For properties that still retain set-top boxes, Samsung HG TVs support single-remote operation, removing the clutter of multiple remotes and avoiding cheap, flimsy STB remotes, thereby preserving a premium room aesthetic.
For GMs and Property Owners, the Samsung Hospitality TV HG Series is not just a television - it’s a security-first, cost-efficient, guest-centric solution designed exclusively for hotels, and if guest privacy, operational savings, and a premium in-room experience matter, it’s time to see the Samsung HG Series in action.
For more details, contact Palaniappa Electronics | Mr Muthu at 9003045685 or muthu@palaniappagroup.com
By Hariharan U
Published on February 11, 2026
Navabrind IT Solutions, a leading Odoo Gold Partner, has announced its participation in the 15th edition of Source India – Electronics Supply Chain, aligning with the event’s theme, “Redefining the Indian Electronics Supply Chain.”
Jointly attending the event with Odoo, the company will showcase its specialised ERP expertise tailored for the electronics value chain at the Chennai Trade Centre on February 10–11, 2026. With India’s electronics sector witnessing rapid growth driven by government initiatives such as the Production-Linked Incentive (PLI) scheme and rising domestic demand, manufacturers are increasingly challenged by complex supply chains and strict quality norms, areas where Navabrind positions Odoo as a unified command centre for end-to-end operations.
At Booth #D83, visitors will experience live demonstrations of Odoo modules configured for electronics manufacturing, including real-time MRP dashboards for shop-floor visibility, integrated Sales, CRM, and Purchase modules linking demand to production, and advanced Product Lifecycle Management for engineering change orders and version-controlled BOMs, along with lot and serial traceability and multi-stage quality checks aligned with BIS standards.
The showcase will also highlight Odoo’s modular architecture, open API, Studio integrations, and advanced costing tools such as landed cost calculations and material variance reporting. Commenting on the participation, Vasanth Anantaraman, CEO of Navabrind IT Solutions, said, “The ambition to build ‘Atmanirbhar Bharat’ in electronics rests on the backbone of efficient, transparent, and agile operations. Legacy, disconnected systems are the biggest roadblock to this ambition,” adding, “At Source India, will demonstrate how a unified Odoo ERP platform is not just a software implementation, but a strategic lever to gain end-to-end visibility, mitigate supply chain risks, and build a globally competitive manufacturing outfit.”
Venkatesh Nagarajan, CTO of Navabrind IT Solutions, added, “For electronics manufacturers, complexity is a given, be it in product designs, component sourcing, and compliance requirements. Our expertise lies in configuring Odoo’s powerful modules, such as PLM, Quality, and advanced traceability, to master this complexity.”
By Manu Vardhan Kannan
Published on November 22, 2025
As 2026 approaches, the hospitality industry stands at the forefront of a pivotal technological transformation. Driven by evolving guest expectations, emerging technologies, and rapid advancements in AI, the technology landscape is expanding at unprecedented speed. Now more than ever, decisions about property management, point-of-sale systems, revenue and distribution optimization, and integrated ecosystems are vital. These choices will define how brands attract and retain guests, enhance front- and back-of-house operations, and secure lasting competitive advantages.
1. AI & Predictive Intelligence Will Redefine the Guest Experience
AI adoption is accelerating, driving three key transformations across hospitality:
· Hyper-Personalized Guest Journeys: AI algorithms tap into guest history and preferences to deliver real-time, customized services—from dining and room features to spa experiences—deeply aligned with each guest’s lifestyle.
· AI-Powered Assistants & Chatbots: Conversational AI tools are becoming ubiquitous, managing guest inquiries, bookings, and requests seamlessly across channels like hotel apps, social media, and messaging platforms. This surge allows staff to focus on more complex, high-value guest interactions.
· Predictive Analytics: AI is moving from reactive to proactive, using sophisticated predictive analytics for revenue management, dynamic pricing, demand forecasting, and operational efficiency. Hotels can now shift from generic rate strategies to precise, data-driven pricing, reducing lost business and boosting yields.
Together, these innovations empower hotels to anticipate guest needs, personalize experiences before arrival, resolve issues before they occur, and optimize operations in real time, which results in smoother, more intuitive journeys. For hoteliers, predictive intelligence unlocks efficiency, loyalty, and deeper guest engagement across every touchpoint.
2. A Pivotal Moment for Distribution: Seamless Omnichannel Experiences
AI is fundamentally reshaping hotel distribution by delivering deep insights into guest preferences and enabling truly personalized experiences. Marketing is becoming more precise, offers more relevant, and every guest interaction more meaningful. The era of generic, one-size-fits-all strategies is ending; adaptable, data-driven distribution is now essential.
Crucially, large language models (LLMs) are becoming the “top of the funnel” for search, changing how travelers discover and evaluate hotel options. Instead of traditional search engines, guests are increasingly relying on conversational AI to guide their choices—rewriting both the digital ecosystem and the distribution stack.
Providing a seamless omnichannel experience will define hospitality leadership. Today’s guests expect smooth, consistent engagement across every touchpoint, from booking sites and hotel apps to kiosks, voice assistants, and in-room devices. Hotels that unify these channels will reduce lost bookings, boost upselling opportunities, and foster deeper guest loyalty. The future belongs to those who anticipate needs and deliver effortlessly across channels.
3. Contactless, Mobile, and Agentic Innovation: Hospitality Goes Hands-Free
While the push for contactless solutions began during the pandemic, 2026 will mark a new era of adoption that elevates efficiency without losing the personal touch. Mobile-first, biometric, and agent-driven technologies are now converging to enable seamless, secure guest journeys.
· Contactless Everything: Digital check-in, keyless entry, facial recognition, and self-service passport scanning have become standard, eliminating friction throughout the guest experience. These advancements streamline room access, amenities, and payments, boosting both security and convenience.
· Expansive Mobile Integration: Mobile platforms now allow guests to control room settings, entertainment, and service requests directly from personal devices, supporting a more intuitive and customized stay.
· AI Agents Supporting Staff: AI-powered agents now assist across the hospitality tech stack, automating routine bookings, communications, and support tasks. This empowers staff to focus on higher-value, personalized guest interactions.
One key advancement is “Agentic AI”—interconnected agents that share information and take coordinated actions across systems. This creates intelligent workflows, enabling hotels to anticipate guest needs proactively and deliver seamless, end-to-end service. Collectively, these innovations reduce manual processes, empower teams, and raise the bar for trust and convenience in hospitality.
4. Simplified Technology and Breaking Down Silos
5. Real-Time Translation Breaks Down Language Barriers
Looking Ahead
In 2026, technologies such as omnichannel distribution, contactless check-ins, agentic assistants, predictive AI, and real-time translation will deliver the flexibility and personalization today’s guests expect. Hospitality will be transformed by proactive operations—personalizing experiences before arrival, optimizing pricing and occupancy in real time, enabling seamless multilingual service, and fostering environments where work and leisure seamlessly blend. Staff will be empowered to focus on high-value, personal interactions.
Crucially, the current era of “Art of the Possible,” often driven by hype and noise, will shift to a disciplined approach: quantifying the tangible value each AI feature brings to the P&L. Brands that invest in unified data models, trusted AI applications, and tightly integrated platforms will be poised to lead. By prioritizing measurable business outcomes—resilient revenue, deeper guest loyalty, and lasting operational excellence—the industry will elevate both the staff and guest experience, ensuring that innovation directly translates to real, sustained business impact.
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