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By Author
Published on October 27, 2023
In a heartwarming return to the place where his career commenced at the young age of 18, Kunal Pahwa is back as the General Manager of ITC Grand Central.
Kunal's journey in the hospitality industry began when he graduated from the first batch of the Welcomlegionnaire Programme in the year 2000 at the prestigious ITC Welcomgroup Management Institute, the nation's premier hotel management training institute.
His commitment to the field has been unwavering, with a notable three-year stint as the Assistant Manager, Food & Beverage at ITC Grand Central, Mumbai, from June 2004 to June 2007. This marked the beginning of his journey, and he continued to excel in the industry, serving as the Food & Beverage Manager at ITC Mughal from May 2013 to February 2016.
In February 2021, Kunal Pahwa embraced the role of General Manager at Welcomhotel Jodhpur, Rajasthan. Now, after nearly three years at this property, Kunal returns to the place that holds a special place in his heart – ITC Grand Central, Mumbai.
Born into a family with a background in defense, Kunal imbibed the values of discipline and adaptability, which have been his guiding principles throughout his career. His profound love for travel has been a driving force, enabling him to thrive in diverse environments.
Beyond his professional achievements, Kunal is an avid enthusiast of outdoor sports, particularly basketball and golf, passions he has nurtured since childhood. His journey in the hospitality industry is a testament to his belief that it's a field driven by passion, and for success, the fire within must always burn bright.
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By Manu Vardhan Kannan
Published on April 3, 2026
Hyatt Hotels Corporation has announced the appointment of Vikas Chawla as President – India & Southwest Asia, a newly created senior leadership role effective April 1, 2026. The move reflects Hyatt’s strong focus on accelerating growth and strengthening its brand presence in one of its most important markets.
The appointment comes at a time when Hyatt is witnessing strong development momentum in India, with continued expansion across key urban and leisure destinations. In his new role, Chawla will lead the company’s overall strategy, growth, and performance across India and Southwest Asia.
He will report to David Udell, Group President, Asia Pacific at Hyatt. Sharing his views, Udell said, “The creation of this new senior leadership role reflects both the scale of opportunity we see in India and our commitment to this market. As we enter our next phase of growth, Vikas’ extensive experience and entrepreneurial leadership will bring the fresh knowledge, skills and abilities required at the top of our organization in India. His deep understanding of the Indian consumer will be pivotal to drive our strategic growth in this critical market.”
With over three decades of global leadership experience in food and beverage and consulting, Chawla brings a strong track record in building brands, scaling businesses, and driving strategic expansion. His expertise aligns with Hyatt’s evolution into a more insights-led and brand-focused organization.
Expressing his thoughts on the new role, Chawla said, “I am incredibly excited to join Hyatt at such a dynamic moment in its growth journey in India. Hyatt’s strong brand portfolio, exceptional talent, and commitment to delivering meaningful guest experiences create tremendous opportunity. My ambition is to further develop Hyatt’s portfolio, making it the most preferred hospitality brand amongst discerning travelers in India, the best hospitality brand to work for in India, and to become a significant pillar of growth for Hyatt’s global portfolio.”
India continues to be a key growth market for Hyatt in Asia Pacific, driven by rising demand for premium travel, luxury experiences, and differentiated dining. This growth is reflected in the company’s expanding pipeline, with deals signed contributing nearly 5,000 rooms across India and Southwest Asia.
Building on its existing portfolio of 55 hotels across nine brands in the region, Hyatt is also set to introduce the Destination by Hyatt brand in India. The debut property, Hari Bagh Jaipur, is expected to open in 2026, marking the brand’s entry into Asia Pacific and becoming the third Hyatt hotel in Jaipur.
Looking ahead, Hyatt plans to strengthen its presence in major gateway cities such as Mumbai, Bengaluru, New Delhi, and Hyderabad, while also expanding into high-growth leisure destinations, spiritual hubs, and emerging tier-two and tier-three cities across India and Southwest Asia.
Sachin Malhotra has been appointed as the Multi-Property General Manager for Kochi Marriott Hotel, Courtyard by Marriott Kochi Airport, and Port Muziris Kochi, a Tribute Portfolio Hotel, effective April 1, 2026.
A seasoned hospitality professional, Sachin brings over two decades of experience across leading hotel brands, including Hyatt, The Leela, and Accor. His expertise spans revenue and sales management, hotel operations, and understanding evolving guest expectations across diverse markets.
He joined Marriott International in 2021 as Hotel Manager at Fairfield by Marriott Lucknow. In 2022, he was promoted to General Manager and later received the APEC Leadership Excellence Award 2023, recognising his contribution to the hotel’s growth, strong market performance, and overall success.
In 2024, Sachin took over as General Manager of Kochi Marriott Hotel, where he successfully repositioned the property as a preferred destination for urban travellers. His strong understanding of the Kochi market is expected to play a key role in strengthening Marriott’s presence across the city in his expanded leadership role.
Sharing his thoughts on the new responsibility, he said, “I’m honored to take on this expanded role and excited about what lies ahead. Our focus remains on people, performance, and delivering excellence and true value across our partners and stakeholders.”
Beyond work, Sachin enjoys reading and travelling, interests that continue to shape his leadership style and broaden his perspective.
With this appointment, Marriott International further strengthens its leadership in Kochi, positioning its portfolio for continued growth and enhanced guest experiences.
By Hariharan U
In a strategic move to strengthen its leadership in the events and corporate segment, Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park has announced the appointment of Ayush Ashok Agarwal as Director of MICE (Meetings, Incentives, Conferences, and Exhibitions).
Based in Bengaluru, the property continues to position itself as a key destination for large-scale corporate gatherings, with this appointment marking a focused step towards enhancing its MICE capabilities.
Ayush brings over 14 years of experience in the hospitality industry, with a strong foundation in MICE sales, key account management, and strategic business development. Over the years, he has held significant roles across leading hospitality brands, including Commercial Manager at Hilton Garden Inn Surat City Centre and Associate Director of Sales at Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park.
His professional journey also includes key sales positions at The Lalit Ashok Bangalore, The Park Bangalore, Radisson Blu Atria Bangalore, and Taj West End Bengaluru, where he played an integral role in driving business growth and strengthening industry relationships.
Known for his ability to build strong partnerships with travel agents and event planners, Ayush has consistently demonstrated leadership in managing MICE portfolios and delivering sustained revenue growth across diverse segments.
In his new role, he will lead the MICE vertical at the property, focusing on driving revenue, strengthening client relationships, and enhancing the hotel’s positioning as a preferred destination for corporate and large-scale events. His responsibilities will also include implementing innovative sales strategies, optimizing performance, and mentoring teams to achieve high-impact results.
With this appointment, Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park aims to further reinforce its presence in the MICE segment, continuing its focus on delivering seamless and world-class event experiences.
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