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By Author
Published on August 30, 2024
The hospitality industry is thriving, but in this competitive landscape, business success heavily hinges on one key metric—ratings. Ratings are the cornerstone that influences a hotel's Average Daily Revenue (ADR) and occupancy levels. A higher rating can significantly elevate a hotel's standing, driving more bookings and, consequently, higher revenues.
The Power of Ratings
Ratings serve as the primary benchmark for potential guests when choosing a hotel. These scores not only reflect the quality of services provided but also shape a hotel’s online reputation. Hotels with higher ratings tend to enjoy greater occupancy rates and can charge premium rates. Improving these ratings is primarily based on guest satisfaction, which is directly linked to delivering exceptional service, maintaining high standards, and encouraging guests to share their positive experiences through reviews. Each positive review becomes a valuable asset that enhances the hotel’s digital footprint and appeals to new customers.
Strategies to Improve Occupancy
While ratings set the foundation, improving occupancy requires a more structured approach. Here are four crucial strategies that hotels can employ to maximize occupancy and optimize ADR:
In today’s data-driven world, the success of a hotel is strongly influenced by its ratings, which directly affect both occupancy and Average Daily Revenue (ADR). To thrive, hotels must focus on enhancing guest satisfaction, understanding market demands, optimizing room rates, and leveraging local events to create a continuous flow of bookings. By adopting these strategies, hotels can ensure a sustainable and profitable business model that withstands market fluctuations and remains competitive in the hospitality landscape.
This article is based on insights provided by the CEO of Hospitalitynews, Mr Jagannathan, who emphasizes the importance of focusing on these strategic areas to boost both occupancy and revenue. Following these recommendations will help hoteliers navigate the complexities of the market and capitalize on growth opportunities.
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By Manu Vardhan Kannan
Published on December 7, 2025
ALIVAA Hotels & Resorts has announced a major expansion milestone with the addition of Romeo Lane – Mussoorie to its portfolio. This strategic partnership strengthens ALIVAA’s growing presence across India and highlights its commitment to offering guests access to the country’s most sought-after leisure destinations.
Mussoorie, often called the Queen of the Hills, continues to attract travellers from across the world. Set in the Himalayan foothills, the hill station is loved for its panoramic views of the Shivalik ranges and Doon Valley, colonial charm and refreshing climate. Its steady visitor demand makes it a valuable and strategic location for ALIVAA’s premium collection.
Romeo Lane, known nationwide for its distinctive lifestyle and hospitality experiences, brings strong brand recognition to the collaboration. As an iconic pan-India name, the brand has built a reputation for creating unique and memorable venues, making it a natural fit for ALIVAA’s vision of expanding high-value destination offerings.
Now operating under the ALIVAA banner, Romeo Lane – Mussoorie will blend the group’s personalised guest experiences and operational expertise with the property’s local heritage and charm. This ensures that the venue maintains its unique character while adopting world-class service standards.
“The inclusion of Romeo Lane in Mussoorie is a landmark moment in our strategic expansion journey. It perfectly aligns with our vision to offer discerning travellers exceptional stays in India’s most sought-after destinations. We are confident that by leveraging the distinctive character of Romeo Lane with ALIVAA’s operational excellence, this property will become the premier lodging choice in the ‘Queen of the Hills’,” said Akash Bhatia, CEO of ALIVAA Hotels & Resorts (Managed & Franchise Business).
Highlighting the brand’s focus on distinctive properties, Mr. Vikramjit Singh, Founder of ALIVAA Hotels & Resorts, added: “Our core philosophy at ALIVAA is centered on curating a collection of hotels that are unique, compelling, and offer deep connections to their locale. The Romeo Lane property is a magnificent asset that exemplifies quality and market leadership. This addition significantly elevates ALIVAA's presence in the leisure segment and reinforces our position as a leader in premium Indian hospitality.”
Sharing his thoughts on the partnership, Mr. Saurabh Luthra, Chairman of Romeo Lane, said: “For years, Romeo Lane has stood as an icon in various parts of India, representing cherished memories for countless visitors. Partnering with ALIVAA Hotels & Resorts marks an exciting evolution. We are entrusting our legacy to a group known for integrity and excellence, ensuring the heritage and unique spirit of this location are not only preserved but enhanced for a new generation of guests under the respected ALIVAA banner.”
Mr. Gaurav Luthra, Managing Director of Romeo Lane, added: “We are thrilled to embark on this partnership with ALIVAA. The transition of managing operations to their expert team ensures that Romeo Lane's beloved guest experience will continue, benefiting from ALIVAA's industry-leading processes and global outlook. This is a collaboration built on mutual respect and a shared vision for excellence in Indian hospitality.”
Published on December 6, 2025
CORNELL INDIA has quickly become one of the most influential names in hotel-focused food-service equipment. At the centre of this success is Mr. Oommen Matthew, whose vision is transforming how hotels procure, operate, and experience equipment across India.
A Vision Born From a Simple Question: “Why Not India?”
During his recovery from COVID in 2020, Mr. Matthew identified a long-standing gap in the industry. Indian hotels depended heavily on imported equipment that was expensive, difficult to service, and slow to repair. He believed India had the capability to produce world-class solutions, yet lacked manufacturers focused specifically on hotel-grade equipment.
This insight shaped CORNELL INDIA’s core philosophy: International standards. Indian innovation. Hotel-ready engineering. Every product is designed with durability, efficiency, and easy serviceability, three essentials for high-pressure hospitality environments.
Innovation Rooted in Real Hotel Operations
CORNELL INDIA’s biggest strength is its commitment to understanding on-ground realities. The team regularly spends time in hotel kitchens, buffets, and live stations, closely observing how equipment is used in daily operations.
Chefs and F&B managers often bring forward specific challenges or requests that spark new product ideas. With a strong and specialised R and D division, the company is able to engineer solutions, prototype quickly, test them in real hotel settings, and refine them until they match operational needs perfectly.
A Standout Innovation: The Sleek Under-Counter Buffet System
One of the company’s most impactful innovations is the concealed counter-slung induction and cold plate system. This solution completely elevates buffet presentation and functionality.
Instead of visible and bulky machines on the counter, CORNELL INDIA places the entire mechanism beneath the surface, showing only a clean heated or chilled top.
Hotels benefit through
• A premium and minimalist buffet appearance• Better hygiene and easy cleaning• Improved energy efficiency• Quiet and guest-friendly operation• Higher durability with fewer breakdowns
This innovation reflects CORNELL INDIA’s design philosophy where elegance meets engineering.
After-Sales Support That Builds Long-Term Trust
For hotel operations, uptime is crucial. CORNELL INDIA ensures reliable support through trained technicians across key locations, strong spare part availability, and proactive maintenance practices.
What truly sets them apart is their commitment. The team does not stop at fixing an issue. They ensure the setup is improved and more reliable than before.
Quality Without the Price Shock
By manufacturing in India and focusing on intelligent engineering, CORNELL INDIA delivers international-quality equipment without the high costs associated with imports. This makes the brand a preferred partner for mid-scale and emerging hotel chains looking for value and performance.
A Future Guided by Purpose and Precision
With Mr Oommen Matthew’s vision driving the company, CORNELL INDIA is not just supplying equipment. It is redefining how Indian hotels experience technology, efficiency, and long-term reliability.
World-class quality, built in India. This is the promise behind CORNELL INDIA’s growing impact in the hospitality industry. https://www.cornellindia.in/
As IndiGo continues to face an unprecedented number of flight cancellations, the Directorate General of Civil Aviation (DGCA) has offered the airline temporary, one-time exemptions from certain night-operation provisions under the new Flight Duty Time Limitation (FDTL) rules. These relaxations apply to IndiGo’s Airbus A320 fleet and will remain in effect until February 10. The regulator clarified that the exemptions were granted only to support operational stabilisation and should not be viewed as a reduction in safety standards.
The airline has been dealing with widespread disruptions throughout the week, with more than a thousand flights cancelled on Friday alone. IndiGo CEO Pieter Elbers said the airline expects its schedule to return to normal between December 10 and 15.
Alongside the DGCA’s support, the government has stepped in with an official inquiry into the disruption. Civil Aviation Minister K. Rammohan Naidu said the investigation will look into what triggered the collapse in operations, identify accountability, and outline corrective steps to ensure such passenger hardships are not repeated. Later in the evening, the DGCA announced a four-member panel to conduct a complete review of the situation, with a report expected in 15 days.
The new FDTL framework, introduced in two phases from July and November was designed to strengthen fatigue management for pilots, a crucial aspect of aviation safety. Pilot groups have criticised the DGCA’s decision to grant exemptions to IndiGo and have demanded that the relief be withdrawn. Responding to this, the DGCA urged pilots and associations to support stable operations during this peak travel period, minimise avoidable delays, and maintain close coordination with airlines. The regulator reiterated its commitment to flight safety and to enforcing the new FDTL rules “in letter and spirit.”
IndiGo CEO Pieter Elbers also issued a video statement apologising to passengers, calling it the “most severely impacted day” for the airline so far. He explained that a full system and schedule reboot was carried out to enable gradual improvement.
“…we decided today for a reboot of all our systems and schedules, resulting in the highest number of cancellations so far, but imperative for progressive improvements starting tomorrow onwards. With these actions, we expect tomorrow to have cancellations below 1,000. The support of DGCA, in providing specific FDTL implementation relief, is of great help,” Elbers said.
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