Pradeep Shetty Elected as FHRAI President: New Leadership for India's Hospitality Industry

Pradeep Shetty Elected as FHRAI President: New Leadership for India's Hospitality Industry

By Author

Published on October 3, 2023

The Federation of Hotel & Restaurant Associations of India (FHRAI) is proud to announce its new President, Mr. Pradeep Shetty, Director of Maharaja Hotels, Mumbai. Elected unanimously, Mr. Shetty will officially assume office on January 1, 2024. His extensive experience and dedication to the industry make him the ideal candidate for this crucial role.

Having previously served as Vice President and actively contributed to FHRAI for over a decade, Mr. Shetty is also the current President of the Hotel and Restaurant Association of Western India (HRAWI). In his statement, Mr. Shetty outlined several key priorities for his tenure as FHRAI President.

A Vision for the Future

Mr. Shetty expressed a commitment to engage with the government to create a more favorable regulatory framework for the hospitality sector. He highlighted the pressing need for the sector to receive infrastructure status, which would facilitate long-term loans at competitive interest rates, ultimately accelerating sector growth.

Furthermore, Mr. Shetty emphasized the importance of additional stimulus packages and incentives from the government. These are essential to enable the sector to achieve its ambitious goal of welcoming 100 million international tourists by 2047. This includes favorable GST (Goods and Services Tax) policies and measures to ease doing business in the hospitality sector.

Beyond these priorities, Mr. Shetty also addressed challenges such as music copyright issues, service charges, and concerns related to anti-competitive activities by major tech companies.

New Office Bearers

During the FHRAI's 67th Annual General Meeting held on September 28, 2023, new office bearers were elected. Mr. Surendra Kumar Jaiswal, Mr. K Nagaraju, and Mr. T S Walia were elected as Vice Presidents from different regional associations. Additionally, Mr. DVS Somaraju was elected as Honorary Treasurer, and Mr. Nirav Gandhi as Honorary Secretary. Mr. Sudesh Kumar Poddar and Mr. Amarvir Singh will serve as Joint Honorary Secretaries of the Federation.

Mr. Shetty's election represents a new chapter for FHRAI, and his commitment to the industry's growth and success is evident. Together with the new office bearers, he aims to lead the organization toward a future of excellence, innovation, and growth in India's hospitality sector.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.


Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

By Hariharan U

Published on July 15, 2026

Mercedes-Benz India has announced a series of strategic leadership changes within its Sales & Marketing function, reinforcing the company's focus on enhancing customer experiences through real-time data, artificial intelligence, and integrated retail finance solutions. The organizational changes will come into effect from September 1, 2026.

As part of the new appointments, Nandita Godbole, currently General Manager – Digital Customer Unit, has been appointed Head of Marketing, succeeding Amrit Baid. Amrit Baid will take over as General Manager – Retail Finance & Pre-Owned Cars, while Jamsheed Bhadha, currently General Manager – Product Planning & Sales Planning, will transition to a new role within Mercedes-Benz in Dubai. Sanjay Kochar, presently General Manager – TEV & BEV Sales, will succeed Bhadha as General Manager – Product Planning & Sales Planning.

Commenting on the organizational changes, Brendon Sissing, Vice President – Sales & Marketing, Mercedes-Benz India, said, "Our people remain the driving force behind Mercedes-Benz's customer centricity and sustained success. These organizational changes reinforce our commitment to creating exceptional customer experiences using real-time data strategies, AI deployment, and integrated business capabilities, while building future-ready leaders by offering broader cross-functional exposure to our talents."

Nandita Godbole has held several leadership positions across Marketing, Retail Sales, and the Digital Customer Unit at Mercedes-Benz India. In her new role, she will focus on leveraging artificial intelligence, real-time data, and predictive insights to create more personalized and seamless customer experiences across every stage of the ownership journey.

Amrit Baid, who has successfully led Marketing and Customer Experience initiatives, including campaigns such as Dreams Day, Wish Box, and G-Tribe, will now lead the Retail Finance & Pre-Owned Cars business. Mercedes-Benz India said the appointment aligns with its strategy of integrating retail finance more closely into the customer journey. The company's retail finance portfolio has grown to over ₹15,000 crore and currently supports more than 50 percent of the vehicles retailed through financing programmes such as Star Agility.

The leadership changes reflect Mercedes-Benz India's continued emphasis on nurturing internal talent, strengthening cross-functional leadership, and accelerating innovation-led growth while delivering a more connected and customer-centric luxury automotive experience


Hyatt Centric Sector 17 Chandigarh Appoints Ajit Singh Gandhi as General Manager

Hyatt Centric Sector 17 Chandigarh Appoints Ajit Singh Gandhi as General Manager

By Manu Vardhan Kannan

Published on July 15, 2026

Hyatt Centric Sector 17 Chandigarh has announced the appointment of Ajit Singh Gandhi as its General Manager, effective July 1, 2026. In his new role, he will oversee the hotel's operations, commercial strategy, colleague culture, and guest experience while driving its continued growth as a leading lifestyle destination in Chandigarh.

With more than 20 years of experience in the hospitality industry, Ajit brings extensive expertise in hotel operations, commercial leadership, and talent development. Throughout his career, he has held leadership positions with prominent hospitality brands including The Oberoi Group, Taj Hotels, Marriott, and The Lalit, gaining experience across luxury, leisure, corporate, and MICE segments.

Before joining Hyatt Centric Sector 17 Chandigarh, Ajit served as General Manager at Hyatt Centric Dehradun, where he led the hotel with a strong focus on operational excellence, colleague engagement, and guest satisfaction. His contributions have been recognised with the Iconic General Manager of the Year 2025 award by Times Hospitality Icons, along with the Top 20 General Managers – People's Choice Awards in both 2024 and 2025.

At Hyatt Centric Sector 17 Chandigarh, Ajit will focus on enhancing the hotel's lifestyle positioning by delivering elevated guest experiences, introducing innovative food and beverage offerings, and strengthening the property's connection with Chandigarh's culture and social scene. He will also oversee the continued growth of the hotel's dining and nightlife venues, including KOYO KOYO, the contemporary Asian restaurant, and PVT LTD, the hotel's intimate speakeasy known for its innovative cocktails and immersive experiences.

Commenting on his appointment, Ajit Singh Gandhi said, "I am delighted to join Hyatt Centric Sector 17 Chandigarh, a hotel that reflects the energy, creativity and character of the city itself. I look forward to working alongside an incredibly passionate team to build on the hotel's strong foundation, create memorable experiences for our guests, and further strengthen its position as a destination of choice for both travelers and local patrons."

Ajit's appointment marks an important step in the hotel's continued evolution as it expands its lifestyle offerings for both travellers and residents of Chandigarh. Backed by his people-first leadership approach and operational expertise, Hyatt Centric Sector 17 Chandigarh aims to continue delivering fresh, memorable, and locally inspired experiences.

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