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By Nishang Narayan
Published on March 17, 2025
Courtyard by Marriott Gurugram Downtown has announced the appointment of Pratik Bhatia as its Director of Sales. With extensive experience in revenue growth, strategic partnerships, and market expansion, Bhatia is set to play a key role in strengthening the hotel’s market position and driving commercial success.
Bhatia began his career as a management trainee at Grand Hyatt Mumbai, where he developed a strong foundation in sales leadership and business development. His experience spans across renowned hospitality brands, including Hyatt Ahmedabad, Novotel, Courtyard Ahmedabad, and Four Points by Sheraton Ahmedabad. Additionally, he played a pivotal role in the pre-opening success of Fairfield by Marriott Vadodara, excelling in market penetration, revenue optimization, and brand positioning.
A Global Perspective on Hospitality Sales
Bringing an international edge to his expertise, Bhatia spent five years in New Zealand, gaining deep insights into evolving hospitality trends and guest expectations. His exposure to diverse markets enables him to identify opportunities, foster strong client relationships, and adapt to dynamic market conditions—skills that will be instrumental in enhancing Courtyard by Marriott Gurugram Downtown’s competitive edge.
A Vision for Growth and Excellence
Bhatia’s leadership philosophy is rooted in collaboration, data-driven decision-making, and a relentless pursuit of excellence. His strategic mindset and ability to build high-performance sales teams make him well-equipped to drive revenue and strengthen the hotel’s position in the Gurugram market.
With his expertise and visionary approach, Bhatia is set to elevate the commercial potential of Courtyard by Marriott Gurugram Downtown, reinforcing its reputation as a preferred business and leisure destination.
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By Hariharan U
Published on December 1, 2025
Novotel Kolkata Hotel & Residences has announced the appointment of Subhadeep Saha as its new Front Office Manager. With over 12 years of experience in the hospitality industry, he brings deep expertise in front office operations, guest engagement, and loyalty programme management.
Subhadeep began his hospitality career with Hilton Bangalore in 2013 and has since worked across properties in Bangalore, Goa, and Trivandrum. Over the years, he has been part of multiple pre-opening teams and task force assignments, strengthening operational systems and driving consistent service quality.
In his most recent role at DoubleTree Suites by Hilton Bengaluru, Outer Ring Road, Subhadeep led several initiatives focused on enhancing guest satisfaction, improving loyalty metrics, and elevating overall experience delivery, contributing to stronger brand positioning in a competitive market.
Announcing the appointment, Rajneesh Kumar, General Manager, Novotel Kolkata Hotel & Residences, said, “At Novotel Kolkata, our success is driven by the people who bring our vision to life every day. With over 12 years of experience in the hospitality industry, Subhadeep embodies the spirit of dedication, warmth, and excellence that defines our brand. His leadership and commitment to creating seamless guest experiences truly reflect the standards we strive for at Novotel Kolkata.”
With this addition to the leadership team, the hotel aims to further elevate its guest experience, strengthen front office efficiency, and reinforce its position as one of Kolkata’s prominent hospitality destinations
DoubleTree by Hilton Goa Panaji has appointed Jitin Kapoor as its new General Manager, marking a key leadership addition for the property. A seasoned hotelier with 23+ years of hospitality experience, Jitin brings deep operational knowledge, commercial acumen, and a strong commitment to guest satisfaction.
Before joining DoubleTree by Hilton Goa Panaji, Jitin served as Hotel Manager at Fairfield by Marriott Belagavi, where he played a key role in improving guest experience, enhancing operational efficiency, and strengthening team culture. His professional journey spans a mix of luxury and upscale brands including The St. Regis Goa Resort, The Leela Palaces, Hotels & Resorts, Taj Hotels, Radisson Hotel Group, along with restaurant experience in Scotland.
Over the years, he has gained rich exposure across Food & Beverage, Rooms Division, and pre-opening hotel operations, giving him a holistic understanding of hotel functioning. His strong commercial focus and people-first approach are expected to drive the next phase of growth for the Goa property.
Jitin holds a Diploma in Hotel Management from IHM Lucknow and an Executive MBA from the National Institute of Business Management, combining academic depth with practical industry expertise. Known for his collaborative leadership style, he is also multilingual and team-oriented, aligning seamlessly with Hilton’s service culture.
Speaking about his new role, Jitin said, “I am truly honored to take on the role of General Manager at DoubleTree by Hilton Goa Panaji. The property has a strong legacy of warm hospitality, and I am excited to work with the exceptional team here to deliver memorable experiences, drive operational excellence, and continue strengthening our market presence.”
With this appointment, DoubleTree by Hilton Goa Panaji looks ahead to elevating its service standards, enhancing guest experience, and strengthening its presence in the competitive Goa market.
Published on November 29, 2025
voco Amritsar by IHG has announced the appointment of Mr. Manish Kumar Yadav as its General Manager, Yadav brings over 17 years of hospitality leadership across luxury, upscale, and mid-scale hotel brands. In his new role, he will lead the hotel’s pre-opening efforts, along with overseeing operations, commercial strategy, guest experience, and service excellence.
Before joining voco Amritsar by IHG, he served as Multi-Property General Manager for DoubleTree by Hilton and Wyndham Chandigarh, where he played a key role in elevating operational performance and strengthening brand delivery. He is also a two-time National Best General Manager Award winner, recognised by BW Hotelier and HVS.
Known for building strong operational frameworks, enhancing guest experience systems, and developing high-performance teams, Yadav brings a blend of strategic insight and hands-on leadership. His financial expertise and deep pre-opening experience position him to establish voco Amritsar by IHG as a standout premium hotel in the region.
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